# icon

> Reviews of ConnectWise Automate. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ConnectWise Automate is a good fit for you!

Source: https://www.softwareadvice.com/mobile-device-management/labtech-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[CRM for Startups Software](https://www.softwareadvice.com/crm/startup-comparison/)

/

[ConnectWise Automate](https://www.softwareadvice.com/mobile-device-management/labtech-profile/)

/

ConnectWise Automate Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/mobile-device-management/labtech-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/mobile-device-management/labtech-profile/alternatives/)

# ConnectWise Automate Reviews

## Reviews Summary

## Overall Rating

4.1

* * *

## Ratings Breakdown

5

(71)

4

(40)

3

(21)

2

(4)

1

(7)

## Secondary Ratings

Ease-of-use

3.7

Customer Support

3.7

Value for money

3.9

Functionality

4.4

* * *

### Pros

"It allows IT teams to monitor, manage, and maintain a large number of devices efficiently through scripting, patch management, remote monitoring, and automated remediation."

"The platform offers powerful remote monitoring and management capabilities that help streamline IT operations and automate routine tasks."

"It is a very powerful tool; when you are highly skilled in scripting, you can fully leverage the level of access and control it provides."

### Cons

"The interface can feel complex and sometimes outdated, and configuring advanced workflows may require significant time and expertise."

"While it did have a MacOS installer, I feel that it really came short to being able to support the operating system."

"The platform shows its age and its menus are slow and sometimes unresponsive for periods of time."

Fast-track your software evaluation

Speak with a CRM for Startups software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

143 results

Sort by

ConnectWise Automate Reviews, Pros and Cons - 2026 Software Advice