Definitely full featured, but a little too pricey to be used for stand alone in house Corporate use, really designed more for MSP's.

Automate is feature rich and great for managing our clients desktops and servers. We love the ability to do patch management with this tool.

The remote program is really good. Very simple and quick when a caller has called in.

Again, I suspect due to the years of bringing the tools together, Automate seemed to somewhat stall/lag on added features for awhile.

With the big rebrand and integration with ConnectWise Manage the duo are now all that much better, complementing each others previous, non-focused features.

Overall connect-wise automate is a great tool for our environment to monitor our customers systems.

It allows tons of customization and enhancement to increase its power. There are also tons of free and paid integrations that even make it work better.

The format of the software and also how it keeps you updated to current events going on. The layout of the product is great and easy to understand.

It's been positive, but I would recommend shopping around to get the best tool for your firm.

Single place to manage your workstations. Great patching product, great control product, awesome scripting engine.

Automate struggles to manage devices across subnets that other platforms seem to be able to do with ease. So bad that we had to bring in Auvik to do this task.

I really like the remote control portion of the program. The ability to remotely patch servers and client devices is excellent.

My complaints aside, Automate has been a good investment for us.

Great customer service, with a large knowledgebase to assist in answering questions. They've been around a while, they're the best in the business.

This software's scripting engine is hands down the best. I recently saw the new interface that is coming to align the product more with Connectwise's main product is really nice looking.

The product is poorly designed for the user experience. The UI is not intuitive, so finding what you can do makes developing solutions difficult.

The desktop software can be sluggish. Rolling out Third Wall was very rough.

Easy to use UI and the combination of price and features.

It would be better to take you back to the page you were on previously. Quite a pain if you are working through a long list.

Manages any type of device and integrates with all types of services needed to support authentication and systems management.

The update system is a little confusing to use.

Hexnode UEM feels relatively easy to use and navigate. It's simple enough for a beginner while it houses the complex management features that you would look for in advanced solutions.

Initially this software seemed like a seamless integration to our MDM needs on our Samsung devices. Price seemed good, feature-set seemed perfect.

Difficult to find a specific device or group. Challenges with getting device to perform as rooted.

The software is easy to use, the single pane of glass for app/device/user management is a dream.

A pleasant challenge for a corporation that had no MDM previously. Deployment on Apple devices easy enough with Apple Configurator and later Apple Business Manager.

The service and the product has been excellent as well as the follow up from the marketing team.

Very good product with a lot of features security wise.

It has a remote view feature for iOS, great support, and a super easy to navigate UI compared to Maas360.

The product is good but the customer service is great. I have used other MDM in the past and did not like dealing with them or the service.

It's easy to manage and the customer support is great. We have it set up on 18 tablets now and works great.

We were using another MDM software before Hexnode and it has been a huge step forward in the control features and ease of use for the same price. The cherry on the cake is the super efficient support.

It is very easy to try out the solution and they have a very responsive and sales and support team. For the basic features we are looking for like Kiosk and application lock, it works like a charm.

I need documentation for solving the problem and detailed information of each function.

A modern MDM product with great set of features and dev friendly APIs.

The mobile app doesn't include as many features as the web version. Besides that, nothing else in particular is bad about Hexnode.

There can be a delay between the device and in the portal by a few seconds. Sometimes it doesn't work properly, making it unreliable.

Best MDM, Best Price, Best UI, Best Customer Service.

Great Customer Service/Knowledge Articles/User Experience.

It helps us secure many mobile application which contains the SPI data. The  security is good, User Interface is good.

Good MDM service with excellent technical support.

That's what makes this an excellent product for any user.

We are trying to build a knowledge experience product where Kiosk mode is important feature considering young users' safety to avoid them opening non-safe applications.

Limited ios restrictions. I cant seem to find no password lock on Ios devices however I am still new to the program and learning its features.

US Dollar

ConnectWise Automate (Formerly LabTech) is a cloud-based and on-premise IT automation solution that helps companies track and manage IT assets from a single location.


Content management features allow users to share documents and publish content on their website. These features can identify and fix bugs and errors to help decrease website downtime. The solution provides remote monitoring functionality, which enables users to manage desktops, laptops and devices on their network and monitor device performance using a unified dashboard.


ConnectWise Automate also offers network administration, which helps users to identify and repair faults, configure services, improve uptime and track server performance. Technicians can troubleshoot issues remotely and work on multiple systems at the same time without interrupting the end user. The solution allows users to define which patches should be approved, when they are to be installed and how the agent should react in case of a reboot.


The security module allows users to manage antivirus, anti-malware, email protection, encryption, password and patch deployments from a single solution. Support is provided through an online forum, email and phone.

LongDescription

Sarbanes-Oxley Compliance

Status Tracking

Email Monitoring

Performance Management

Customizable Reports

Web Usage Monitoring

Access Controls/Permissions

IT Asset Management

Automatic Patch Deployment

Diagnostic Testing

Import/Export Data

Real-Time Monitoring

Virtual Machine Monitoring

Contract/License Management

License Management

Task Scheduling

Active Directory Integration

SSL Security

IP Address Monitoring

Policy Management

Real-time Alerts

Baseline Manager

Endpoint Management

Procurement Management

Disaster Recovery

Scheduled/Automated Reports

Remote Update/Installation

Threat Response

Multi-Platform

Customizable Fields

Scheduling

Anti Virus

Event Logs

CPU Monitoring

Self Service Portal

Remote Monitoring & Management

Synchronization Scheduling

Bandwidth Monitoring

Audit Trail

Version Control

Uptime Reporting

Server Monitoring

Network Analysis

Cost Tracking

Behavior-Based Acceleration

Service Reporting

Capacity Management

Device Auto Discovery

Compliance Management

Real-Time Data

Network Wide Management

Service Catalog

Issue Management

Maintenance Management

Password Management

Configuration Management

Web Traffic Reporting

Role-Based Permissions

Client Portal

Power Management

Real-Time Updates

Ticket Management

Asset Tracking

Customization

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Multi-User Collaboration

Network Monitoring

Service Level Agreement (SLA) Management

Activity Monitoring

Deployment Management

Dashboard

Patch Management

Audit Management

Software Management

Alerts/Escalation

Real Time Reporting

Customizable Branding

Credential Management

Asset Lifecycle Management

Compliance Tracking

Automatic Backup

Reporting/Analytics

Usage Tracking/Analytics

Monitoring

Prioritization

Remote Access/Control

Remediation Management

Supplier Management

Incident Management

Data Migration

Backup and Recovery

Summary Reports

Drag & Drop

Cross Reference System

Automatic Scans

Web browser (OS agnostic)

Contact ConnectWise Automate directly for a custom pricing quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ConnectWise Automate

In Person

Live Online

Webinars

Documentation

Videos

Hexnode MDM is a hybrid mobile device management (MDM) solution that provides businesses, tools and functionalities to monitor and manage mobile devices across various industry verticals. The solution can either be deployed on-premise or hosted in the cloud.


Hexnode offers various MDM features that include provisioning and management tools, remote set-up and configurations, app control and distribution, compliance checks and enforcement, endpoint management and remote lock and wipe. The solutions web filtering feature helps users to block malicious sites and restrict devices to specific sites.


Additionally, Hexnode features region-based control or geofencing, expense management, APIs, app management and a custom reporting engine. It supports integration with various device-level security systems such as Samsung SAFE, LG GATE and Kyocera.


Services are offered on a monthly subscription basis that includes support via phone, email, online FAQs and a knowledge base.



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