ConnectWise SIEM vs Syxsense
ConnectWise SIEM has 44 reviews and a rating of 4.61 / 5 stars vs Syxsense which has 61 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- The integration with a lot of the core services we use made this a clear winner when reviewing. The ongoing communication from the team allows us to be confident in how the product is working.
- Perch is a perfect compliment to our services as it provides the SOC portion to security and their team then works with ours to get our customers taken care of.
Cons
- Alerting when things stop working. When things flatline, there's nothing configured out of the box that will notify you.
- Sometimes links don't take you to the correct alert, which can cause confusion. Physical sensors can go offline which is troublesome given the remote nature of all employees.
Pros
- Some of the key features we love about Syxsense would be the Built in Remote tool, the Site health overview, and the easy to read dashboards.
- I have been using it for more than a year now and it has been the best product I have ever used when it comes to manage organization devices.
Cons
- Then, after the last update, it stopped. Also, I noticed that there was a box added to the recipents computer that shows when we connect and offers a disconnect option in the center of the screen.
- This may be operator error but there seems to be a gap in assessing and deploying patches to machines that need them.
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