@EASE Software


 

@EASE is a fundraising and donor management solution designed for small and midsize nonprofits. It offers campaign management, customer relationship management (CRM), donation management and volunteer management functionalities within a suite. The product is suitable for higher education, healthcare and churches.

@EASE features campaign management, which allows users to manage funding campaigns, assign volunteers for events and track donations. The solution supports multiple payment methods such as gift-in-kind and direct deposits.

@EASE allows donors to make monthly donations for a specified time. The product also allows users to send receipts to the donors via automated emails. It also offers volunteer management, which allows users to register volunteers, create their profiles and track their hours of work.

@EASE offers customized reporting and dashboards which enables users to prepare reports to track the performance of fundraising operations such as donor reports and capital campaign reports.

 

@EASE - Campaign profile
 
  • @EASE - Campaign profile
    Campaign profile
  • @EASE - Data mining
    Data mining
  • @EASE - Donor records
    Donor records
  • @EASE - Payment management
    Payment management
  • @EASE - Receipt maintenance
    Receipt maintenance
  • @EASE - Volunteer campaigns
    Volunteer campaigns
Supported Operating System(s):
Web browser (OS agnostic)

30 Reviews of @EASE

Showing 1-20 of 30

 

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L from Friendship Inn

February 2017

February 2017

Review 2016

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Value
Support

the @Ease program is continually being upgraded and new features added to ensure top performance. Customer service has prompt reaction time with on line assistance to solve any problems.

Source: Capterra
 

Kate from Fresh Start Recovery Centre
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Thank you for making my job easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Even though I still struggle on occasion I don't know what I'd do without the support contract.
We have been with @Ease for over 7 years and its truly a program worth learning. I'm sure if we used it to full capacity the benefits would be even greater!

Pros

It is the backup for everything we do; fund development, events, volunteers, etc.

Cons

If I've made a mistake and have already printed the receipt it is difficult to fix the error.

Advice to Others

Study, practise, study, practise!

Source: Capterra
 

Diana from Shuswap Hospital Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

SHF Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Using @Ease is very easy and quick. Not at all cumbersome like some databases. The Q-Xpress feature makes pulling information quick and easy.

Pros

It is quick and easy

Source: Capterra
 

Ethel from PHA Canada
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Administrator Coordinator

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
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Support

My experience with @Ease is been excellent. Pleasant to talk to the customer service and the tech support. I have all good praises with @ease people and the software.

Source: Capterra
 

Shauna from Battlefords Union Hospital Foundation

January 2017

January 2017

Great customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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Support

I have used @Ease software for the past 10 years. They are a good company to work with and have always helped us out when we've had any questions. They are willing to work with their customers, the end users, to make sure the program is helpful and does what they need it to do. There have specifically designed the program based on how we wanted to use it for our fundraising and this is excellent for our organization.

Source: Capterra
 

Sean from The Brenda Strafford Society

January 2017

January 2017

Brenda Strafford Centre

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Like many a fundraiser, when I was hired I got very little orientation/training. I saw the tutorials etc but had little time to go through them and less time to attend training in Edmonton. There were some internal IT issues as well, so ease of use score is certainly partly on our side to blame. The phone support I receive is outstanding and provided very quickly so that's the best part of my user experience.

Pros

the support

Cons

when i make a mistake i find it difficult to correct

Advice to Others

I'm learning!

Source: Capterra
 

Debbie from The Health Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

@Ease makes my job easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using @ease for 8 years. Sharron and her team offer excellent support!
@Ease is user friendly and I am able to provide reports, mail lists, etc in minutes.

Pros

The ease of pulling reports that are needed.

Cons

I really don't have any

Advice to Others

The support from Sharon is excellent

Source: Capterra
 

Angie from Spinal Cord Injury Alberta
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

The best decision we have made in our fund development department

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Support

We used to use a complicated, archaic database with poor customer service. We dreaded doing data pulls. Not only is @Ease intuitive, the customer service is superb.

Pros

the customer service support

Cons

nothing

Source: Capterra
 

Laura from Fort Saskatchewan Community Hospital Foundation
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

Valuable software program for Hospital Foundations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Always great support from Sharron and team whenever needed. Just a phone call away.
Easy fundraising database to work with.
Great program for generating reports especially when working with auditors and year end.

Pros

Good reliable software, takes care of all of our needs.

Source: Capterra
 

Janet from Fort Edmonton Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Anyone can use @Ease

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As an Executive Director of a small foundation, I know it is important for me to have access to information as I need it. @Ease has been a great software to use that has been very friendly for someone like me who is not afraid to get their hands in!

Pros

The features I want are easy to use and it does not require being a computer programmer to create reports etc.

Cons

I haven't discovered any real cons. The only advice I have is to use it often so your learning keeps on developing. Like anything... if you don't use it, you will lose it.

Advice to Others

Experiment with the reports. There are lots of ways to analyze your data.

Source: Capterra
 

Laurel from Bulkley Valley Health Care & Hospital Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Information Captured in Smithers!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Support

Using the @Ease database has really improved the capturing of our information through features such as the receipt notes and qualities. I have access to all our Foundation's information at my finger tips that is so much more specific than what appears in deposit books or the memo line of cheques. Our bookkeeping practices are more sound and error-proof now than before. I also make great use of the mail merge features and report printing for presenting to my Board of Directors.

Pros

Mail Merge
Various Reporting Features
Receipting Information Saved

Cons

I have the occasional frustration getting exactly the information I am looking for on reports - this is likley a training issue that could be solved by re-reading the manual.

Source: Capterra
 

Bobbi from Camp Health, Hope & Happiness

November 2016

November 2016

Highly Recommended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

Camp Health, Hope & Happiness is a registered charity and we have used @EASE for many years with different staff members easily learning & working in the program over that time. It is user friendly and when utilized to full capacity provides endless possibilities. I have learned basic elements of the program and am currently exploring new and interesting aspects - with much more yet to learn as my responsibilities increase. I absolutely recommend @EASE for all of your fundraising needs - you will not be disappointed.

Source: Capterra
 

Jennifer from WDM
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Big system functionality for a fraction of the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've worked with a big database that everyone has heard of and can say that @ease is capable of everything that I ever used that big one for - and at a fraction of the price. Donors, memberships, volunteers - You couldn't ask for more responsive customer service. The tutorials are well worth the time.
Also, I am very happy to support a Canadian-owned company. Not having to worry about fluctuating prices because of differences in exchange rates makes budgeting so much simpler.

Pros

Canadian-owned and operated.
Multi-constituent functionality.
Price point.

Cons

It is sometimes hard to follow the path that tech support offers, I think because it's so intuitive for them. I need to be sure that I am asking questions very clearly and that I am asking them to slow down so I can actually learn from the tech support conversation.

Advice to Others

I have struggled to keep skills sharp with this program after a couple of leaves from work and with everything else I have to do so I know I'm not using it to its full advantage.

Source: Capterra
 

Terri from Vernon Jubilee Hospital Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Working with @Ease is a breeze!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Sharron and the crew at Batsch Group are on top of the fundraising world. Always just a phonecall or email away with guidance or advice, with a variety of tutorials and webinars for every situation. I highly recommend @Ease for all of your fundraising needs.

Cons

would like it to be windows based

Source: Capterra
 

Sharon from Western Development Museum
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Donors & Members - managing our most valuable assets

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We manage a donor and member database of just over 2000 and growing. Sharron Batsch and the @ease software enables us do do just that. Manage, organize & take control of tracking, receipting, and most importantly acknowledgement of our donors & members. The database is shared among Administration and Professional Development. We have received excellent training from Sharron and absolutlely the very best support.

Pros

It is detailed. There are lots of options for reporting.

Source: Capterra
 

Kelly from Father Lacombe Care Foundation
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Really appreciate how accessible Sharron is to her clients!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

@ Ease is the only fundraising tool I am familiar with. I find it very easy to use and maintain and like the reports I can generate from it. I really appreciate how available Sharron is when it comes to needing any type of help or information. I enjoy the tutorials and classes that are provided.

Pros

How easy it is to use.

Source: Capterra
 

Diane from AMMI Lacombe Canada MAMI

June 2015

June 2015

Review of @EASE

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

It's a great fundraising database program and the professional service from the @EASE staff is excellent!!! Sharron goes above and beyond to assist us with any of our needs.

Source: Capterra
 

Marla from Change for Children

June 2015

June 2015

Easy effective donor software program

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

My experience with the software has been fairly minimal at this point. This is a new position for me and I have been using it for about two months. The basic entries are straight forward and make it easy to keep track of donations and donor information. I took a 'new user' course with Sharron and found her to be extremely helpful and informative. The course opened my eyes to the the wide variety of functions and information that can be monitored with the program. I look forward to implementing many of the options that we are not currently using.

Source: Capterra
 

Amirtha from Wings of Providence

June 2015

June 2015

Easy to learn and user friendly.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Processing donations and printing receipts are fast and easy.
Can track proposals and correspondences relating to a donor, volunteers etc.
Generating various reports is simple.
Import utility is the best. Bringing in new data and updating existing data is very simple with this.
Excellent support from Sharron and her staff.
Easy to do updates & upgrades.

I learnt a lot by just clicking on the tutorials. I always enjoy the training classes done by Sharrron. I have been using this software for 10 years and I never had any complaints.
Now we have started using Donate Now and it is working well for us.

Source: Capterra
 

Dianne from Calgary Seniors' Resource Society

June 2015

June 2015

Still in learning phase. We are finding the product very useful.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been using the software for approximately 4 months and there is much still to learn. Once a process is learned, the software is very easy to use. The support has been excellent with immediate response to any questions. Currently I do not have any negatives regarding this software.

Source: Capterra