@EASE is a fundraising and donor management solution designed for small and midsize nonprofits. It offers campaign management, customer relationship management (CRM), donation management and volunteer management functionalities within a suite. The product is suitable for higher education, healthcare and churches.

@EASE features campaign management, which allows users to manage funding campaigns, assign volunteers for events and track donations. The solution supports multiple payment methods such as gift-in-kind and direct deposits.

@EASE allows donors to make monthly donations for a specified time. The product also allows users to send receipts to the donors via automated emails. It also offers volunteer management, which allows users to register volunteers, create their profiles and track their hours of work.

@EASE offers customized reporting and dashboards which enables users to prepare reports to track the performance of fundraising operations such as donor reports and capital campaign reports.

Campaign profile
Campaign profile
Campaign profile
Data mining
Data mining
Donor records
Donor records
Payment management
Payment management
Receipt maintenance
Receipt maintenance
Volunteer campaigns
Volunteer campaigns

Supported Operating System(s):

Web browser (OS agnostic)



34 Reviews of @EASE

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 34 reviews

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Nancy from Autism Asperers Friendship Society of Calgary

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Ease with @EASE

Everything is in one place. I can run amazing reports. It far out performs DonorPerfect or Raisers Edge and it is Canadian.

Pros

It is straightforward, easy to learn, amazing support, reasonable price, costs are not dependent on fluctuations of the Canadian dollar.

Cons

There is nothing I dislike about this software.

Guljamal from Distress Centre Calgary

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Easy peasy donor management software!

@ease is a big part of helping our agency to achieve our fundraising goals

Pros

What I liked most about @ease that I could quickly learn how to use this software in no time because of its easy and quick functionality of capturing donors/donations and tracking them.

Cons

So far I like this software very much and have no comments on cons.

Sharon from Parkland College

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Review for @EASE

@EASE has made tracking specific groups very easy. It has also given us a easy and well informed list of all of our contacts, contributions, and helped immensely with charitable receipting and with our fundraising project.

Pros

What I like the most about the software is that it is easy to use and provides you with all of the options that you would ever be looking for when running reports of looking up specific information.

Cons

There is nothing I could state at this time about what I like the least about this software.

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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Donor database

Pros

it has a lot of information at hand. Once you know how to use it, it is very useful. The reports are very helpful. The support is GREAT!

Cons

would like to be able to access more data/information from the reports - it would be nice to be able to drill down in some of them (similar to simply accounting). It takes awhile to understand and use.

Response: Batsch Group, Batsch Group

September 2018

Thank you for your review. Learning how software of any kind works does take time. I have lots of experience in this area having had to learn numerous languages and applications. Regarding the drill down, unfortunately our reports are just that print ready, so different applications do work differently. There are several ways to examine those who have donated to a campaign or to review a donor's gifts. Give us some feedback and we may be able to add a new report with more of the information you are looking for. Batsch Group Inc

L from Friendship Inn

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Review 2016

the @Ease program is continually being upgraded and new features added to ensure top performance. Customer service has prompt reaction time with on line assistance to solve any problems.

Response: Batsch Group, Batsch Group

February 2017

Training is important for any organization wanting to use the full range of features @EASE offers. Tutorials are provided through the software well as on-line webinars to support learning. Clients can request special one on one sessions for specific areas. We look forward to continuing to build ease of use and functionality for this charity.

Kate from Fresh Start Recovery Centre

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2017

Thank you for making my job easier

Even though I still struggle on occasion I don't know what I'd do without the support contract. We have been with @Ease for over 7 years and its truly a program worth learning. I'm sure if we used it to full capacity the benefits would be even greater!

Pros

It is the backup for everything we do; fund development, events, volunteers, etc.

Cons

If I've made a mistake and have already printed the receipt it is difficult to fix the error.

Diana from Shuswap Hospital Foundation

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2017

SHF Review

Using @Ease is very easy and quick. Not at all cumbersome like some databases. The Q-Xpress feature makes pulling information quick and easy.

Pros

It is quick and easy

Ethel from PHA Canada

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2017

Administrator Coordinator

My experience with @Ease is been excellent. Pleasant to talk to the customer service and the tech support. I have all good praises with @ease people and the software.

Shauna from Battlefords Union Hospital Foundation

Ease-of-use

Value for money

Customer support

Functionality

January 2017

Great customer service!

I have used @Ease software for the past 10 years. They are a good company to work with and have always helped us out when we've had any questions. They are willing to work with their customers, the end users, to make sure the program is helpful and does what they need it to do. There have specifically designed the program based on how we wanted to use it for our fundraising and this is excellent for our organization.

Sean from The Brenda Strafford Society

Ease-of-use

Value for money

Customer support

Functionality

January 2017

Brenda Strafford Centre

Like many a fundraiser, when I was hired I got very little orientation/training. I saw the tutorials etc but had little time to go through them and less time to attend training in Edmonton. There were some internal IT issues as well, so ease of use score is certainly partly on our side to blame. The phone support I receive is outstanding and provided very quickly so that's the best part of my user experience.

Pros

the support

Cons

when i make a mistake i find it difficult to correct

Response: Batsch Group, Batsch Group

September 2017

Thank you for your review. Sorry you gave us such a low ease of use score, where in most cases @EASE receives 4 of 5 out of 5. Training is important when managing such an important asset. Thank you for your comments on our service. We love our work and the ability we have to help our clients. Hopefully your management will provide you with time and funds to attend some courses. We offer on-line one-on-one training as an option to travel. Chat soon?

Debbie from The Health Foundation

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2016

@Ease makes my job easy!

I have been using @ease for 8 years. Sharron and her team offer excellent support! @Ease is user friendly and I am able to provide reports, mail lists, etc in minutes.

Pros

The ease of pulling reports that are needed.

Cons

I really don't have any

Angie from Spinal Cord Injury Alberta

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2016

The best decision we have made in our fund development department

We used to use a complicated, archaic database with poor customer service. We dreaded doing data pulls. Not only is @Ease intuitive, the customer service is superb.

Pros

the customer service support

Cons

nothing

Laura from Fort Saskatchewan Community Hospital Foundation

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2016

Valuable software program for Hospital Foundations

Always great support from Sharron and team whenever needed. Just a phone call away. Easy fundraising database to work with. Great program for generating reports especially when working with auditors and year end.

Pros

Good reliable software, takes care of all of our needs.

Janet from Fort Edmonton Foundation

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2016

Anyone can use @Ease

As an Executive Director of a small foundation, I know it is important for me to have access to information as I need it. @Ease has been a great software to use that has been very friendly for someone like me who is not afraid to get their hands in!

Pros

The features I want are easy to use and it does not require being a computer programmer to create reports etc.

Cons

I haven't discovered any real cons. The only advice I have is to use it often so your learning keeps on developing. Like anything... if you don't use it, you will lose it.

Laurel from Bulkley Valley Health Care & Hospital Foundation

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2016

Information Captured in Smithers!

Using the @Ease database has really improved the capturing of our information through features such as the receipt notes and qualities. I have access to all our Foundation's information at my finger tips that is so much more specific than what appears in deposit books or the memo line of cheques. Our bookkeeping practices are more sound and error-proof now than before. I also make great use of the mail merge features and report printing for presenting to my Board of Directors.

Pros

Mail Merge
Various Reporting Features
Receipting Information Saved

Cons

I have the occasional frustration getting exactly the information I am looking for on reports - this is likley a training issue that could be solved by re-reading the manual.

Response: Batsch Group, Batsch Group

November 2016

Thank you Laurel. We do run seminars on reports and just ran one recently. When in doubt, please call we are always here to help! It does take time to learn all aspects of a program, but reports are important so please just call us or check the Tutorials as we have several reports listed with video instruction.

Bobbi from Camp Health, Hope & Happiness

Ease-of-use

Value for money

Customer support

Functionality

November 2016

Highly Recommended

Camp Health, Hope & Happiness is a registered charity and we have used @EASE for many years with different staff members easily learning & working in the program over that time. It is user friendly and when utilized to full capacity provides endless possibilities. I have learned basic elements of the program and am currently exploring new and interesting aspects - with much more yet to learn as my responsibilities increase. I absolutely recommend @EASE for all of your fundraising needs - you will not be disappointed.

Jennifer from WDM

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2016

Big system functionality for a fraction of the price

I've worked with a big database that everyone has heard of and can say that @ease is capable of everything that I ever used that big one for - and at a fraction of the price. Donors, memberships, volunteers - You couldn't ask for more responsive customer service. The tutorials are well worth the time. Also, I am very happy to support a Canadian-owned company. Not having to worry about fluctuating prices because of differences in exchange rates makes budgeting so much simpler.

Pros

Canadian-owned and operated.
Multi-constituent functionality.
Price point.

Cons

It is sometimes hard to follow the path that tech support offers, I think because it's so intuitive for them. I need to be sure that I am asking questions very clearly and that I am asking them to slow down so I can actually learn from the tech support conversation.

Terri from Vernon Jubilee Hospital Foundation

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2016

Working with @Ease is a breeze!

Sharron and the crew at Batsch Group are on top of the fundraising world. Always just a phonecall or email away with guidance or advice, with a variety of tutorials and webinars for every situation. I highly recommend @Ease for all of your fundraising needs.

Cons

would like it to be windows based

Response: Batsch Group, Batsch Group

November 2016

@EASE is windows based. I think they may have meant Cloud based. We do have a Cloud option using the MS AZURE cloud. Unfortunately, many hospital foundations cannot go cloud based in Canada due to privacy rules.

Sharon from Western Development Museum

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2016

Donors & Members - managing our most valuable assets

We manage a donor and member database of just over 2000 and growing. Sharron Batsch and the @ease software enables us do do just that. Manage, organize & take control of tracking, receipting, and most importantly acknowledgement of our donors & members. The database is shared among Administration and Professional Development. We have received excellent training from Sharron and absolutlely the very best support.

Pros

It is detailed. There are lots of options for reporting.

Kelly from Father Lacombe Care Foundation

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2016

Really appreciate how accessible Sharron is to her clients!

@ Ease is the only fundraising tool I am familiar with. I find it very easy to use and maintain and like the reports I can generate from it. I really appreciate how available Sharron is when it comes to needing any type of help or information. I enjoy the tutorials and classes that are provided.

Pros

How easy it is to use.


Displaying 1 - 20 of 34 reviews