Benevity vs GiveSmart

RATING:

3.3

(35)

Benevity has 35 reviews and a rating of 3.34 / 5 stars vs GiveSmart which has 207 reviews and a rating of 4.51 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.3 (35)
4.5 (207)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3 / 5
4.5 / 5
Customer Support
3 / 5
4.5 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
April 9, 2024
April 8, 2024
Pros/Cons
  • Pros

  • It makes it so easy to set up volunteering events in the system and organize fun volunteering events for employee engagement.
  • We love that our donors are able to use Benevity as their third-party funds processing platform. It is easy to log into and pull reports.
  • Cons

  • I am not even sure if they are the only company in there industry, but they need some competition. I wouldn't be shocked if someone is going to prison from Benevity at some point.
  • It was extremely difficult to set up and customer service was lacking.
Read all user reviews
  • Pros

  • The second best feature are the sponsor ads. We like how they are not only on the homepage but integrated through the software.
  • I love how user friendly it is. It is professional looking and I love that I can manage from my phone.
  • Cons

  • There is often fear of losing donations during that down time, but their staff is always more than willing to make things right.
  • Seems to be missing some basic options for customizing.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

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5 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos