I haven't ever used a program that has this feature. They genuinely care about their users and consistantly reach out to ensure they are still pleased with the program and the service received.

It's easy to use, mostly intuitive, you don't have to be techy to be successful at using it, and their customer support is world-class. The more we use Bloomerang, the more we love it.

I have had really good luck with support. The chat feature is very useful and the support team knows their product.

Overall, Bloomerang is a good product. It is user friendly and you can customize the features oto work best with your organization.

The inability to correct bad emails without getting an override from customer service.

There team has been great to respond to requests and they offer some excellent webinars and education for fundraisers.

The customer service is great as well. They are very responsive and always ensure that you get an answer and not only that but make sure you understand how they arrived there.

It is very user friendly and easy to figure out how to use. The customer service is great and I have always had all of my questions answered.

In a small organization, where one or two people are using Bloomerang, it's the perfect fit. Customer service and new integrations are also superb.

We find data entry of donations to be easy and effective. The ability to run reports on so many various features is wonderful.

We are still having one problem with our conversion.

The live chat support feature is great. There hasn't been a question I've had that they haven't been able to help me with and show me direct articles/videos to further help with the issue.

The Bloomerang team took care of it all, which was great. Then, their customer support team provided terrific assistance during our implementation learning curve.

Our current biggest annoyance is that it's hard to filter out mass emails when looking at a donor timeline. We have a workaround for that, so it's not been a major challenge to date.

It’s great that I can have a dedicated place to have all of my donations filtered and saved.

With our other software, I dreaded having to login each day because it was just a clunky system, but not with Bloomerang.

We love this system mainly because of its simplicity, ease of use, and user friendly.

I am frustrated that Bloomerang labels so many valid constituent emails as bad.

The ease of use, the great customer service and overall it is a great software.

The reporting and tracking features make forecasting and budgeting process so much easier. I also love the extras like generosity level and True Givers.

I am very happy with Bloomerang as our donor management platform, and I have recommended it to other colleges.

It's not perfect, but it's improving all the time and is so much better than the other many options we tried.

I love the ease of this program, how to navigate through the different fields. The customer service help is above average.

There is not anything that really frustrates me about the software thus far. The more I utilize it, the more tools I become aware of.

I like that the program has become smarter and easier to use. There are many useful features like reports and letters.

I like the ease of use and the integration with the donations from my website. I like the duplicate constituent feature.

Synching with other platforms like TrueGivers, Donorsearch is very valuable. And of course, the website integration  is very important.

The reporting functionality is excellent. The visual presentation (e.g. a donor's timeline) is also nice.

Bloomerang helps my organization with our fundraising program - which accounts for 60% of our annual revenue. It has been extremely valuable and we are very happy with it.

And because they are available 24/7, help is at the tips of my fingers. It is also VERY affordable for a low budget charitable organization.

They made it painless and were excellent with helping us understand what they needed on our end and had clear expectations and outcomes. It was a great experience.

If you are serious about donor metrics and starting to better integrate donation history into your outreach strategies Bloomerang is amazing.

We did not know that would be necessary when we purchased Bloomerang, and that was disappointing.

I have been using Bloomerang for about two months now, and have yet to have a complaint.

The software is user friendly and provides good useful features. The customer support if responsive and earnest in their efforts to help.

The customer support is outstanding and well worth the cost. For most day to day entry things it is easy to use.

Easy to maneuver through sections. I really lean on the reports that GovPilot provides.

I have had a pleasant experience with GovPilot thus far and will continue to use the case management system to the way it fits our needs.

The ease of setup and the fact that Gov Pilot does all the modifications and updating.

The support staff is terrific to work with - always helpful.

In every category, there just seems to be to much information required. I also dislike that everything is addressed driven.

This software has allowed the city to combined two or three software into one. Customer service has been great.

I would love to include our taxes and water bills, etc. We currently use it for our Building Department and it's a great way to keep your file information and records in one spot with all your forms.

We, like many Borough's, are being overwhelmed with OPRA requests. The GovPilot Program has allowed me to manage this high volume with ease.

GIS mapping is a huge benefit also. Visually appealing dashboard.

This is an easy way to keep track of our municipal court citations. The ease of use for both myself and our police officers is exceptional.

Comprehensive and Customizable Suite of Municipal Software.

Putting things in writing can do away with any misunderstanding there may be when discussing on the phone with the person handling complaint.

If GovPilot cannot detect the location, the resident is unable to move forward with logging in a complaint.

This software can minimize the amount of foot traffic and offers the convenience to our constituents of applying for a wide number of permits online in the comfort of their own office or home.

As with any new system, the start-up was a bit frustrating working out kinks etc.

Ease of use for both employees and residents using the program. Good communication tool as linked to our website.

Currently use a permitting software that does not have this capability and it's very restrictive. GIS mapping is a huge benefit also.

The staff has been amazing and extremely helpful. They make you feel like you are there only customer and every issue large or small is handled and resolved promptly.

The ability to customize the software to suit the City's needs is really impressive.

It is very easy to use for both ends, constituents and administrative.

Our current system is incredibly restrictive and difficult or impossible to use certain features without getting our IT department or the software company itself involved.

We have missing addresses/Block and Lots  in the public  map database they use. Missing properties must be added individually, which is tedious.

Sometimes there are system bugs that put roadblocks in the workflow, but customer service is quick to assess and mitigate the problem.

Replacing legacy systems and processes were a breeze thanks to GovPilot's dedicated customer service team.

US Dollar

Bloomerang's cloud-based constituent management solution helps donor managers track the best time to contact donors and create tasks so they can reach out to them at exactly the right time.

ShortDescription

Bloomerang gathers the best tools, resources, and people in a single place and, through our donor management platform, empowers nonprofit organizations to carry out their missions.

Raise more funds by creating a seamless giving experience for donors and build relationships that last a lifetime. With Bloomerang, you’ll have:

• Unlimited donation pages and forms
• Peer-to-peer and crowdfunding tools
• Donor portals
• Dynamic donation forms
• An Interactive dashboard
• Data segmentation capabilities
• Communication workflows and audits

Bloomerang’s integrated marketing tools make it easy to send and track timely, personalized emails and mailings.
These include: 

• Email marketing tools
• Letters and mailings templates
• Surveys

Automatic daily updates save you time and ensure your data freely and accurately flows between the apps you depend on. This is possible through our: 

• Integration hub
• Nightly mailing address updates
• Task management features

Generate reports that will help you refine fundraising efforts and strengthen relationships. You can do this with our:

• Filter-based reporting
• Engagement scoring and wealth screening tools
• Donor retention insights
• Email performance analytics


LongDescription

Real Time Analytics

Recurring Giving

Surveys & Feedback

Electronic Payments

Personalization

Online Giving

Payment Processing

Online Forms

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Contribution Tracking

Task Scheduling

Ad hoc Reporting

Donor Discovery

Credit Card Processing

For Nonprofits

Attendance Management

Multi-Campaign

Communication Management

Registration Management

Customizable Fields

Collaboration Tools

Member Database

Data Import/Export

Campaign Segmentation

Email Tracking

Campaign Planning

Email Templates

QuickBooks Integration

Email Distribution

Contact Management

Email Marketing

Mobile Access

Gift Matching Management

Grant Management

Mobile Giving

Membership Management

Filtering

Fundraising Management

Social Media Integration

Real-Time Notifications

Forms Management

Event Ticketing

ACH Payment Processing

Real-Time Updates

Website Integration

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Advocate Management

Administrative Reporting

Volunteer Management

Event Management

Receipt Management

Accounting Integration

Interaction Tracking

Dashboard

Pledge Management

Web Forms

Customizable Branding

Goal Setting/Tracking

Reporting/Analytics

Contact Database

Monitoring

Alumni Management

Campaign Analytics

Customizable Forms

Donation Tracking

Summary Reports

Social Promotion

Third-Party Integrations

Donor Management

Campaign Management

Search/Filter

Mac OS

Web browser (OS agnostic)

Windows 2000

Starting at $79/mo+ for organizations that have annual revenue of less than $250K otherwise the starting price is $119/mo. 

Data conversions start at $2k .

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Bloomerang

In Person

Live Online

Webinars

Documentation

Videos

GovPilot is a cloud-based solution that helps municipalities automate daily tasks and streamline communications between multiple departments. Key features include task assignment, GIS mapping, event-based triggers, project tracking, workflow management and alerts. 

The application allows officers to schedule inspections, prepare notes of violations and track progress of associated cases. GovPilot enables administrators to provide role-based permissions to employees, letting them share information with specific users and departments. It lets users identify and display areas of concern using icons, colors and visual codes, prioritizing issues along with the current status of problems. 

GovPilot offers digital forms that enable public communities to apply for resident and non-resident parking permits and receive issuance of parking spaces. Mobile applications for both iOS and Android are available.

Pricing can be found on our website. Support is provided via live text chat in the platform and phone with actual GovPilot employees.

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