---
title: "Bloomerang Software Reviews, Demo & Pricing - 2026"
description: "Review of Bloomerang Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/nonprofit/bloomerang-profile/"
page_type: "product"
language: "en"
---

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Bloomerang

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Overview

[Reviews](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/bloomerang-profile/alternatives/)

# Bloomerang Review

From $125/month 1 plan

Wondering if Bloomerang is right for your organization?

Our Donation Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Bloomerang

4.7

[(1289)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/)

Pricing

Starting at $125.00 flat rate per month

### About Bloomerang

Bloomerang is a donor management and fundraising software designed for nonprofits. It serves as a centralized CRM to help organizations manage their donor relationships and fundraising efforts. Bloomerang caters to a range of nonprofit organizations, from small local charities to large national associations, providing them with tools to cultivate lasting connections with supporters. Bloomerang gathers the best tools, resources, and people in a single place and, through the donor management platform, empowers nonprofit organizations to carry out their missions.

The software includes a robust donor database, powerful fundraising tools, and volunteer management capabilities. The donor database allows nonprofits to gather and update donor insights, reach out to grow their donor network, and generate reports. The fundraising tools enable organizations to create online donation experiences, facilitate text-based and peer-to-peer fundraising, and host auction events. Bloomerang's volunteer management module helps nonprofits streamline the volunteer experience, sync volunteer profiles with donor data, and manage scheduling and outreach.

In addition to donor and fundraising management, Bl...

oomerang offers membership management features. This allows nonprofits to attract, retain, and engage members, convert them to donors, and streamline membership operations through customizable online forms, comprehensive profiles, and predictive insights. With Bloomerang, nonprofits can build better relationships with supporters to secure more donations and drive greater impact. With Bloomerang, users have unlimited donation pages and forms, peer-to-peer events, auctions, donor portals, dynamic donation forms, interactive dashboard, data segmentation capabilities, and communication workflows and audits. Bloomerang’s integrated marketing tools make it easy to send and track timely, personalized emails and mailings. These include email marketing tools, letters and mailings templates, text fundraising campaigns and surveys. Automatic daily updates save you time and ensure your data freely and accurately flows between the apps you depend on. This is possible through Bloomerang's integration hub, nightly mailing address updates, and task management features. Users can generate reports that will help refine fundraising efforts and strengthen relationships. Users can do this with filter-based reporting, engagement scoring and wealth screening tools, donor retention insights, email performance analytics, and real-time fundraising dashboards.

Do you work for Bloomerang? [Manage this product listing](https://www.g2.com/products/bloomerang-crm/claim_requests/new?auto=true)

Wondering if Bloomerang is right for your organization?

Our Donation Management Software selection experts can help you in 15 minutes or less.

## Bloomerang User Interface

## Popular Bloomerang Alternatives

Main Product

Bloomerang

4.7

[(1288)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/)

Ratings Breakdown

-   4.55Ease of use
-   4.58Value for money
-   4.76Customer support
-   4.34Functionality

Pricing

Starting at $125.00 per month

Get Price

Alternative Product

[DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)

4.5

[(1482)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/)

Ratings Breakdown

-   4.34Ease of use
-   4.51Value for money
-   4.76Customer support
-   4.34Functionality

Pricing

Starting at $119.00 per month

Get Price

Alternative Product

[Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)

4.3

[(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/)

Ratings Breakdown

-   4.06Ease of use
-   4.28Value for money
-   4.30Customer support
-   4.16Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

[Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/)

4.8

[(634)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/)

Ratings Breakdown

-   4.75Ease of use
-   4.61Value for money
-   4.71Customer support
-   4.61Functionality

Pricing

Starting at $150.00 per month

Get Price

Alternative Product

[Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/)

4.7

[(89)](https://www.softwareadvice.com/nonprofit/charityproud-profile/reviews/)

Ratings Breakdown

-   4.44Ease of use
-   4.82Value for money
-   4.96Customer support
-   4.46Functionality

Pricing

Starting at $100.00 per month

Get Price

Alternative Product

[DonorSnap](https://www.softwareadvice.com/nonprofit/donorsnap-profile/)

4.6

[(414)](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.77Value for money
-   4.78Customer support
-   4.31Functionality

Pricing

Starting at $68.00 per month

Get Price

## Bloomerang Pros and Cons

We analyzed 1,289 verified reviews for Bloomerang to find out what actual users really think.

Select to learn more

Responsive And Knowledgeable Assistance

Users consistently highlight Bloomerang's customer support as attentive, quick to respond, and helpful with troubleshooting or training. Support is available through multiple channels, including phone and online chat, and staff are praised for their expertise, patience, and willingness to guide users through any challenges.

Centralized Donor Relationship Tools

Bloomerang streamlines donor management by offering a user-friendly platform to track giving history, automate acknowledgements, and segment donors for targeted outreach. Integrated features help connect development and finance teams, making it easier to manage donations, run detailed reports, and maintain donor relationships efficiently in one place.

Customizable And Accessible Reporting

Reporting in Bloomerang is valued for its flexibility, allowing users to easily create, customize, and automate reports tailored to their needs. The platform supports custom fields, drag-and-drop design, and clear dashboards, making it straightforward to analyze donor data and share insights across teams.

Search And Filtering Frustrations

Searching for information in Bloomerang can be cumbersome due to limited search options, clunky filters, and difficulties handling typos or duplicate records. Users find it time-consuming to locate specific data, sort lists, or manage constituent details, which can slow down daily tasks.

Restrictive And Clunky Templates

The email template system in Bloomerang is seen as restrictive, with limited customization and design options. Users find it difficult to build emails from scratch, adjust formatting, or apply brand guidelines, and often describe the editing tools as clunky compared to other platforms.

Limited And Basic Email Tools

Bloomerang's email system is often described as basic, lacking advanced features found in dedicated email platforms. Users report challenges with formatting, mobile optimization, filtering recipients, and tracking campaign results, making it less suitable for complex or highly segmented email communications.

## Bloomerang Pricing and Plans

Bloomerang has one plan. Bloomerang CRM is $125.00/mo billed monthly.

Bloomerang CRM

$125.00

flat rate, per month

Bloomerang CRM plan includes:

-   Constituent Management
-   Reporting & Analytics
-   Marketing & Engagement
-   Data Management & Segmentation
-   Mobile App

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Bloomerang pricing compare to alternatives?

Bloomerang's starting price is $125.00/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Bloomerang4.7[(1,289)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/) | $125.00 /mo | Not available | Not available | 4.6 |
| [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)4.5[(1,482)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) | $119.00 /mo | Not available | Not available | 4.5 |
| [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)4.3[(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) | $99.00 /mo | Not available | Not available | 4.3 |
| [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/)4.8[(634)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/) | $150.00 /mo | Available | Available | 4.6 |
| [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/)4.7[(89)](https://www.softwareadvice.com/nonprofit/charityproud-profile/reviews/) | $100.00 /mo | Available | Not available | 4.8 |

Bloomerang4.7[(1,289)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/)

* * *

Starting price

$125.00 /mo

Free trial

Not available

Free version

Not available

Value For Money

4.6

-   [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)4.5[(1,482)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/)
    
    * * *
    
    Starting price
    
    $119.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.5
    
-   [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)4.3[(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/)
    
    * * *
    
    Starting price
    
    $99.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.3
    
-   [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/)4.8[(634)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/)
    
    * * *
    
    Starting price
    
    $150.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.6
    
-   [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/)4.7[(89)](https://www.softwareadvice.com/nonprofit/charityproud-profile/reviews/)
    
    * * *
    
    Starting price
    
    $100.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.8
    

## Bloomerang Features

-   Popular features found in Donation Management
    
    Campaign Management
    
    Contact Management
    
    Email Marketing
    
    Event Management
    
    Gift Matching Management
    
    Grant Management
    
    Mobile Giving
    
    Online Giving
    
    Payment Processing
    
    Pledge Management
    
    Receipt Management
    
    Volunteer Management
    
-   More features of Bloomerang
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    ACH Payment Processing
    
    Activity Dashboard
    
    Activity Tracking
    
    Ad hoc Reporting
    
    Administrative Reporting
    
    Alerts/Notifications
    
    Alumni Management
    
    API
    
    Attendance Management
    
    Auction Management
    
    Campaign Analytics
    
    Campaign Planning
    
    Campaign Segmentation
    
    Collaboration Tools
    
    Communication Management
    
    Contact Database
    
    Contribution Tracking
    
    Credit Card Processing
    
    CRM
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Dashboard
    
    Data Import/Export
    
    Document Storage
    
    Donation Tracking
    
    Donor Discovery
    
    Donor Management
    
    Electronic Payments
    
    Email Management
    
    Email Reminders
    
    Email Templates
    
    Email Tracking
    
    Event Scheduling
    
    Event Ticketing
    
    Forms Management
    
    For Nonprofits
    
    Fundraising Management
    
    Goal Setting/Tracking
    
    Historical Trend Analysis
    
    Interaction Tracking
    
    Member Database
    
    Membership Management
    
    Mobile Access
    
    Monitoring
    
    Multi-Channel Communication
    
    Online Forms
    
    Personalization
    
    Real-Time Analytics
    
    Real-Time Notifications
    
    Recurring Giving
    
    Recurring/Subscription Billing
    
    Registration Management
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Search/Filter
    
    Social Media Integration
    
    Summary Reports
    
    Task Management
    
    Task Scheduling
    
    Third-Party Integrations
    
    Web Forms
    
    Website Integration
    

## Bloomerang Integrations

Stripe Payments

Integration rated 4.6 from 30 reviews

Givebutter

Integration rated 3.9 from 17 reviews

QuickBooks Online

Integration rated 4.0 from 14 reviews

Bloomerang Fundraising

Integration rated 4.7 from 10 reviews

Apple Pay

Integration rated undefined from -1 review

Google Pay

Integration rated undefined from -1 review

See all 34 integrations

## Bloomerang User Reviews

## Bloomerang customer ratings

- Overall rating: 4.7/5
- Total reviews: 1,289

### Rating distribution

- 5 stars: 921 reviews (71%)
- 4 stars: 326 reviews (25%)
- 3 stars: 25 reviews (2%)
- 2 stars: 4 reviews (0%)
- 1 star: 13 reviews (1%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.6/5
- Customer support: 4.8/5
- Functionality: 4.3/5

---

### Modern Interface That Streamlines Donor Management

- Overall rating: 5/5
- Reviewer: Shane O.
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Bloomerang is giving us a modern design that is accessible anywhere that has an internet connection. The tools it has to identify high-value donors are also outstanding. Journeys and other automations are helping us provide the best information to the right donors.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Pros

I love Bloomerang's modern interface. It helps us identify high-value donors, automates address changes, and identifies deceased donors. All of these things take the load off of users to allow them to focus on what really matters.

#### Cons

Coming from software specifically designed for United Ways, I find that Bloomerang, in its current form, is hard to use or understand in some areas. We use campaigns that aren't tied to the calendar, so it's sometimes hard to track pledge payments. It also doesn't have the flexibility to split a single donation across multiple funds.

#### Vendor response

Thank you for sharing your review, Shane—we're thrilled the modern interface, high-value donor identification, and automated address and deceased donor updates are making a difference for your team! We also hear you on some areas feeling harder to navigate coming from software built specifically for United Ways; the Help Center, group trainings, and webinars are great places to build confidence, and feedback regarding specific workflows can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Thanks for being part of the Bloomerang community!

Replied November 2026

---

### Think Twice OR Maybe Just Pass

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

Horrible so far. They make us run around to try and get help when we should be raising money for our non-profit. If you have questions they send you a link to a video so you can figure it out yourself.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

The sales person that made it seem magical if we only had Bloomerang. She did her job well and we signed a contract which launched us into a deep, bottomless chasm. Training consisted of watching someone's mouse pointer zooming around the screen and clicking on things that you couldn't quite make out. They use "development" language from 20 years ago so it's hard to follow the one sided conversation. They naturally have terms they use to name sections, buttons, etc. but they are meaningless and not intuititive in the least. It's old and clunky at best - they need a major upgrade. Their donation form takes 6-7 seconds to load on your site. They told me they are working on it. In the meantime our bounce rate goes up!

#### Cons

Customer support, on-boarding rediculous training methods, and is anyone but [sensitive content hidden] in customer service a real person.

#### Vendor response

Thank you for sharing your review, Nancy—we're truly sorry to hear that you've felt frustration through your experience. We're working to make this right and ensure you're connected with the support and guidance you need to use the platform successfully. The Support Team Lead from your currently open ticket is following up with you so they can see your questions through to resolution, and they can also direct you to the best Help Center articles, group trainings, and webinars to support your team's learning. Feedback regarding forms and terminology can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal, which we can link you to during our follow-up. Thank you again for your candid feedback to help us improve.

Replied November 2026

---

### Good Features, But Costly for a Small Nonprofit

- Overall rating: 3/5
- Reviewer: Kaitlyn S.
- Industry: Museums and Institutions
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, our experience with Bloomerang was positive in terms of ease of use and donor management, but it ultimately wasn’t the right long-term fit for our small nonprofit. While the platform offered helpful tools for tracking donations and engagement, the cost was too high for our organization’s size and budget. We also wished there were more flexible pricing options based on nonprofit income or scale, which would make the platform more accessible for smaller organizations.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 2/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Bloomerang was easy to use and designed with donor relationships in mind. The interface was intuitive, making it simple to track donations, manage memberships, and pull reports without needing advanced technical skills. The donor engagement tools and clean reporting helped our organization better understand supporters and make more informed fundraising decisions. It also saved time by keeping communications, giving history, and notes all in one place, though we no longer use the platform.

#### Cons

The emailing features were limited and didn’t offer the flexibility we needed for segmented outreach and customized communications. Creating and formatting emails felt restrictive, and tracking engagement wasn’t as robust as expected. We also found some reporting and data management functions required extra steps, which made certain workflows less efficient.

#### Vendor response

Hi Kaitlyn, thank you for taking the time to share such a thoughtful review. We’re glad to hear that Bloomerang’s intuitive design and donor management tools helped your team better understand and engage your supporters. We also appreciate your candid feedback on email functionality, reporting workflows, and pricing. Insights like yours are incredibly valuable and help us continue to learn and improve. Thank you again for the time you spent with Bloomerang, and we wish you and your organization continued success in your important work.

Replied April 2026

---

### Know before you buy!

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

Apparently, Bloomerang has a reputation for poor onboarding execution, which I was unaware of until I researched it, I was also unaware of the lack of customer support. They also do not issue refunds, even if you were never able to utilize the service due to the delays in onboarding. Buyer beware!

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

It would appear to be user friendly/ intuitive, seems to be a great platform is you are able to successfully onboard.

#### Cons

There were significant delays in onboarding and they refused to refund our nonprofit when we were unable to utilize their service due to the delays.

#### Vendor response

We’re sorry to hear about your experience and understand how challenging onboarding delays can be. While we did share guidance and available options during the underwriting process, we regret that the experience did not meet your expectations. We take this feedback seriously and remain committed to supporting your organization. Should you determine one of the provided options is acceptable, our team is here to help move things forward.

Replied February 2026

---

### Bloomerang is a full service CRM

- Overall rating: 5/5
- Reviewer: Kevin H.
- Industry: Non-Profit Organization Management
- Company size: 201-500 employees
- Product usage: 1-3 years · daily
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

As a first-time user of Bloomerang, I found it easy to learn. It provides great support and learning videos.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Bloomerang is a comprehensive donor CRM tha that allows for easy reporting and recognition of donor gifts. Their donor engagement level and a quick link to Donorsearch allow deeper insights into our donors.

#### Cons

Reporting can sometimes be limited, but their support team is quick to offer ideas and simple fixes.

#### Vendor response

Hi Kevin, thanks for sharing your review with us! It's wonderful to know that you have been finding success in donor engagement and reporting with Bloomerang. Customer feedback is what guides us, so please don't hesitate to reach out to success@bloomerang.com if you have any further questions on reporting. We can’t wait to see the incredible impact you and your team will continue to make, and we’re here to help every step of the way!

Replied January 2025

---

### Sophisticated and cost-effective!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Fund-Raising
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: March 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall my experience with Bloomerang has been very positive. I say there are limitations to every CRM but Bloomerang has by far been the easiest to navigate, and the support team is always very helpful if we hit any speed bumps.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It's extremely user friendly and makes donor management seamless. It's the best CRM on the market for the cost! I also love that it's tiered-pricing based on constituent count.

#### Cons

There are still some limitations in custom fields, profile fields, how reports can be filtered or columns set up and filtered, etc.

---

### Bloomerang is an excellent donor management tool

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: April 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

Ease of use; the user interface is very intuitive so you can navigate and explore without lengthy tutorials and training.

#### Cons

To update a donor’s profile, I have found it difficult to find what to click on to add a family member, to view notes on their donor story and giving history, or to mark them as deceased. That part I wish it was easier to locate.

---

### I love Bloomerang

- Overall rating: 5/5
- Reviewer: Karen G.
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: May 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Most fundraising vendors I've worked with feel very "salesy". Not Bloomerang. The company is made up of genuinely good people who honestly care about improving nonprofits' relationships with donors and helping them reach fundraising goals. I've been a customer for over 10 years and their culture continues to be this way. I also love how much time I save - other CRMs require a lot of time to clean up and input data; with Bloomerang I am able to spend more time actually raising money.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The reporting meets all our needs, data is easy to import and read, customer service and tutorial videos and articles are on point, and the company offers continuing education courses on fundraising strategies.

#### Cons

I've converted to Bloomerang from other CRMs at three different organizations now. Whatever cons they are, they are very minimal, and Bloomerang is constantly improving its system. Any major cons I could think of in the past have been resolved through upgrades they've done over the years. If I ever do have an issue, they are extremely open to feedback and will add my concerns to their list of features to improve.

---

### Customer Support is HANDS DOWN the best.

- Overall rating: 5/5
- Reviewer: Kristine Popa F.
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: less than 1 year · daily
- Reviewed: March 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Wonderful. That is all.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I am a sole user of our agency's donor/constituent software. I'm stubborn and like to try to figure things out before asking for help, BUT Bloomerang's customer service team is outstanding. I've never been on hold or had to wait long at all for support. Plus, you get a real person that also helps you implement things that come about during your conversation. There are also many avenues you can contact them. AND, their webinars with other community partners are always so insightful, and fun!

#### Cons

I'm hoping that we can, down the line, make online donation forms--for general donations and events--a little more visually inviting (easier to read). Also, more like a menu with a shopping cart for check out, instead of working with an outside vendor that integrates with Bloomerang.

#### Vendor response

Thanks so much Kristine! I'll be sure to pass along your kind words to Support. Since Bloomerang acquired Kindful, we have drastically upgraded our online giving tools, as well as added new functionality like peer-to-peer! You can check them out here: https://bloomerang.co/features/online-giving-tools/

Replied August 2021

---

### Excellent for Most Non-Profits

- Overall rating: 5/5
- Reviewer: Jeff M.
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: 3-5 years · weekly
- Reviewed: November 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

At a prior non-profit, I switched them from Raiser's Edge (desktop) to Bloomerang. I gained a ton of features and saved quite a bit. The conversion was painless. I've only had to contact support a few times and they have always been extremely helpful. In my current role, I set them up with Bloomerang as their first database. I have also recommended it on multiple occasions.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Bloomerang is intuitive and easy to use. Creating and reporting with custom field has never been easier and really allows you to customize it to your needs rather than using a standard field for something else. The ability to create embedded forms is a lifesaver. The integrated email capabilities save me from having to purchase another solution like Constant Contact. Plus, these interactions are automatically recorded in the donor/prospects data file. The integrated DonorSearch option is convenient, useful and cost-effective.

#### Cons

If my organization ran a ton of events, I'm not sure this would be my optimal solution. Currently, there is only one level of access - so I can't let a Board Member in to look around because any accidental changes they make would be permanent. I know that Bloomerang is working on this though.

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Showing 1 - 10 of 1289 Reviews

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