Bloomerang
About Bloomerang
Awards and Recognition
Bloomerang Pricing
Starting at $79/mo+ for organizations that have annual revenue of less than $250K otherwise the starting price is $119/mo. Data conversions start at $2k .
Starting price:
$119.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Nonprofit Software
Most Helpful Reviews for Bloomerang
1 - 5 of 1,277 Reviews
Patrick
2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed September 2021
Donor relations decoded
Nic
Verified reviewer
Education Management, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
For organizations small and large, Bloomerang is good fit.
Our organization moved from Raiser's Edge to Bloomerang just over a year ago. If you are familiar with Raiser's Edge, you likely understand that this is a massive transition to undertake both technologically and fundamentally--but I'm glad we did. We moved away from Raiser's Edge because we needed software that was powerful yet highly intuitive and didn't ship with a price tag that is difficult to justify. A year later, all of my team members are comfortable using the CRM and do so wherever they need to because it relies only on a web browser and internet connect -- no proprietary software or hardware required; no desk to which you're chained. There is a lot of power in Bloomerang at a price point that I guarantee will fit any budget, and the Bloomreang team does a great job of creating a product experience that actually has you celebrating the renewal date because you can cut the check knowing you made an excellent choice. From our first call with the sale's rep and through 12+ months of communication, I have enjoyed our experience with Bloomerang and look forward to many years as a client.
PROSGreater than the Bloomerang CRM itself is the company's incredible support team that is not only quick to respond and meaningfully engage, but does so humanely. Too many vendors staff their support teams with specialists who are technically proficient, but lack the ability to translate their knowledge into kind and understanding support. Without this type of support, clients like me would be left frustrated, defeated and with unresolved issues. Boomerang recognizes that their software AND support team needs to be human, and they do a great job putting this understanding into practice. This understanding is well-implemented in the software itself which requires minimal training to comfortably navigate and use. I am able to train-in team members on Bloomerang's basic functions within 60 minutes, and thanks to the software's intuitive interface, team members aren't intimidated by what they see on-screen, allowing them to explore Bloomerang's functionality on their own. This ease-of-use rings true for me as an administrator, too. Because I can swiftly navigate through the CRM's features, I am more efficient with my time and able to focus on completing projects and tasks without needing to consult a encyclopedia-length user manual. Overall, I have found that Bloomerang's great product and excellent support has elevated our team's ability to do our jobs well. We're not bogged down in the software anymore. We're focused on fundraising.
CONSThere are a lot of strategic opportunities for the Bloomerang team to take advantage of as they continue to grow as a company, and an area where I'd like to see growth is with third-party integrations. There is currently a MailChimp integration in the pipeline, but I'd also love to see the door open to platform access through API integration services such as Zapier, which would allow customers like me to easily and securely connect Bloomerang to other key software in use within our department and organization.
Vendor Response
Nic, you rock! Good news: we now have a Zapier and Mailchimp integration! https://bloomerang.co/features/integrations/
Replied April 2020
Amy
Computer Software, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
An excellent software for the money.
From start to finish Bloomerang is an excellent software. Customer support is highly responsive, training is extensive and free, handles event tracking, grant tracking, major gift fundraising, contact management, donor segmentation, reporting and filtering, mobile app, and integrates with multiple third-party apps. The user interface is sleek and graphic-heavy. Constituent and gift visibility is superb.
PROSDonor retention, donor cultivation, moves management, strategic plan goals and the ability to track progress against goals. Ease of use, graphical user interface is colorful and elegant. Displays highly useful information right where you need it.
CONSThey Bloomerang customer support team and the tech team are very responsive and always making improvements based upon customer feedback. One niggly problem is that you cannot email to multiple email addresses for a given constituent. You can store them, but it will only email to the primary email. Also, you can't report on and download multiple emails for a given constituent. With many married couples who are together in a single record (not a household) there are often several different emails.
Reason for choosing Bloomerang
Bloomerang offered the most comprehensive donor cultivation package plus visibility of consistent engagement, contact management and gift management. The reporting is also superior.
Reasons for switching to Bloomerang
It was cumbersome, not easy to use, too complex, and didn't handle custom fields as well.
Amanda
Philanthropy, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed June 2019
Bloomerang (proceed with caution)
I think there were a few things in the demo process they could have shared with us, especially about the form.
PROSThis review comes from someone very new to Bloomerang, but not new to the implementation process of databases. This product is very intuitive and easy to use on the back end. It has some great features and I'm excited to fully implement it for our organization. There team has been great to respond to requests and they offer some excellent webinars and education for fundraisers.
CONSThis was not said at all in our demo process, and I failed to ask, so I wanted to share the information with those going through the selection process. They only have one donation form and it is not very pleasing to the eye. If you want to make any changes to it (font, setup, changing it to monthly only form) you must have experience with HTML code. Something I do not have experience doing. The best practice for monthly giving is to have it's only form, and unfortunately this is something we won't be able to implement because of the HTML coding requirement. Also, their email service is great but not automated in any way. So if you're planning to have a new donor welcome series of emails you must do it manually they do not have any email automation. We're now looking into MailChimp to possibly use for email automation.
Vendor Response
Hi Amanda, thanks for your feedback! We're always working on improving our online giving and email marketing features. We've recently released a MailChimp integration as well! https://bloomerang.co/blog/new-feature-bloomerang-mailchimp-integration/
Replied April 2020
Suzie
Real Estate, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Bloomerang is awesome!
Bloomerang really helped to organize our donor relationships. All of us knew who spoke to whom and the financial background of the donors. We didn't have to have the donor repeat information because everything was logged in the system. We could also put our efforts into those who had a connection to our cause and the financial means to donate more if asked.
PROSI was a part of selecting Bloomerang for a nonprofit I worked for. It was midline for cost and midline for options. That actually met our criteria. We didn't have any experience with donor software so we wanted something intuitive and easy to use. That's Bloomerang. I really liked the donor search because we could evaluate a person's capacity to donate. That helped us to be intentional with our efforts.
CONSI would imagine that the options offered are not as robust as some other platforms however, we never used a donor software before and this was more than we needed. So we felt we could grow with the program.
Reason for choosing Bloomerang
Bloomerang was so much more affordable and intuitive to use. It's not as robust as Blackbaud but it's also not confusing to figure out. It was a very easy switch for us. Blackbaud was very time consuming to set up and costly for features we didn't need.
Reasons for switching to Bloomerang
The spreadsheet was such a pain to maintain. This software makes it easy to keep track of who you need to contact, what conversations have taken place, and any background information we needed on our donors. It also kept track of the donations like our spreadsheet. It was just so much more robust that a simple spreadsheet.