Created in 2012, Bloomerang is a solution for small and growing nonprofits. It enables users to view an organization's donor records, track the best time to contact each donor and measure a donor's engagement level to make it easier for users to know when someone should be contacted.

This proactive approach can help simplify maintaining and increasing donor loyalty, as well as revenue. 

Donor retention rates can be accessed at a glance from the Donor Retention Cockpit, where each donor has a profile of their giving summary. Engagement levels are ranked by “cold”, "cool", "warm" and “hot.” 

Bloomerang is a cloud-based system and allows for unlimited users. The system is a particularly good fit for small to mid-sized nonprofits in a handful of verticals, including animal welfare, faith-based organizations, and human services.

Bloomerang was a Startup of the Year finalist for the TechPoint Mira Awards.

Giving summary
Giving summary
Giving summary
Donor retention
Donor retention
Email design
Email design
Social media hub
Social media hub
Donor timeline
Donor timeline
Reports
Reports

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 2000



227 Reviews of Bloomerang

Overall rating

4.5 / 5 stars

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Nathan from Norward Christian Assembly

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

So far, so good!

So far we are happy with our experience and glad we chose Bloomerang.

Pros

We've only been using Bloomerang for year, but so far it has been a great system for us to organize, track, and communicate with our donors and active participants. It does so much that we have not yet utilized all that it has to offer.

Cons

There are a few things that we have found inconvenient, like the lack of a Quickbooks integration, a few reporting issues, and miscellaneous issues.

Susan from District 279 Foundation - Osseo Area Schools

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Bloomerang

Our experience with Bloomerang has been excellant!

Pros

The application is intuitive to learn and easy to use. It has made our data management processes more efficient. The communications opportunities (integrated email, newsletters and letters have enabled us to connect with our donors in a more timely manner. The application is great but the people are amazing. The training is easy to access and the support has helped us discover best practices for the system.

Cons

I don't like clutter and would like to see filing/organization options for reports and letters.

Rachel from GenerateHope

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

All - in - one CRM

It is extremely convenient to have all of our needs in one place. It really has the capacity for a lot, and can do a lot if you know how to use the software well.

Pros

I like that it has so many things integrated - email list, newsletters, reporting, tracking, volunteer forms, and more. It fully integrates donors, constituents and volunteers, and encompasses features we need streamlined through our website and into our CRM. It is also extremely user friendly and clean layout.

Cons

The customizability is hard. One particular thing is the email templates. The email functionality itself is great, but the templates are limited in how much you can customize that that can be challenging.

It also doesn't have a duplicate record check feature.

Michael from Live Theatre Workshop

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great way to keep connected with and track donors

We love it. Only wish the design features could be updated.

Pros

So many customizable reports and fields. It really fits our unique needs.

Cons

Design features for letters and emails is clunky and limited. We often just design in Word and download the list to mail merge. The learning curve is a bit steep on reports if you don't have time to watch all the training webinars.

Jessica from Safe Harbor, Inc.

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Awesome donor database!

We've been able to adjust/increase our "asks" due to the information the Wealth Screen provides, and the ease of the donation timeline that shows giving history quickly and efficiently. We can better identify donors who have lapsed, or may be on that track, and work to retain them. I'm excited to further explore and utilize the donor survey feature.

Pros

Bloomerang is extremely user-friendly. Even the functions that are a little more involved come with excellent instructions/video tutorials.

Cons

When downloading acknowledgment letters, I wish there was an option to download as a Word Document vs. a PDF. Sometimes quick edits would be easier to fix that way. But still, love this program.

Geoffrey from The Regina Academy at St.John the Baptist

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

They Get It Done..!!

Excellent! It allows me to be on top of what I need to do in order to acheive my employers objectives. That is it. Plain / Simple / To The Point

Pros

Easy to use and friendly to novice like myself.

Cons

At times I get confused about that is the easy way to do something and there are many options to achieve the same outcome. Is Less Choice really my least favorite thing---Yes---becuase it caues me to go simply in one direction to acheive my goal.

Heather from Novo Ministries

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Really convenient!

Pros

It is built with retention in mind and makes it really easy to track and focus on donor retention.

Cons

Unable to use the Stripe link capability because of security issues.

Malarie from Shepherd's Cove Hospice

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great product!

This has been a wonderful program for our organization!

Pros

It's ease of use and the fact that developers are always making improvements based on customer feedback.

Cons

The system for entering tributes is too complicated. There should be a way to keep notificants with a tribute where we can actually pull them into letters and emails, and a search function in the tributes list that makes for an easier way to find certain names.

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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Bloomerage-best database used yet

Very positive experience. The product and the people are great.

Pros

When transitioning databases their team was incredibly helpful and responded to all problems and questions quickly. Our entire team uses and understands the database well.

Cons

It took more time that we thought it would originally to transfer all the data.

Teresa from NANPA Foundation

Number of employees:  1 employee

Ease-of-use

Value for money

Functionality

October 2018

Good Value for the Money

Bloomerang has been great to get our very small organization so it can track its donors and follow up with those who haven't given. The acknowledgement features are great and easy to use/report on.

Pros

The price and the ease of use to get it set up and enter information. The reporting mechanism is very simplistic and easy to use.

Cons

It appears you have to know HTML to create landing/custom giving pages. The Head of Household feature is still a bit confusing and awkward.

Carolyn from JC is the Way Ministries, Inc.

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

A Great Software for Non Profits

My overall experience with Bloomerang has been awesome. Each time I need help it is available and solves my issues.

Pros

I really like Bloomerang! We have used this donor software since the inception of our non profit. It meets our needs. I love how they continuously enhance the features based on feedback from the users. We are able to communicate with our donors, volunteers, and others in a professional user friendly way. This is definitely an efficient system at a very affordable cost for us.

Cons

I have no cons at this time about this software.

Chris from RBARI

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Bloomerang Review

:)

Pros

Fantastic customer support and easy to use tools with great interface.

Cons

Wish there could be more automation options when it came to checks and things of that nature for implementation.

Martha from Outrun the Sun

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Bloomerang review from small nonprofit

Overall, we have had a positive experience with Bloomerang, its staff and services.

Pros

Ease of use. Not complicated. Does not require significant time to learn to use the system.

Cons

There are a few functions we would like it to do that it does not do currently.

Elaine from Boys & Girls Club of Elgin

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Easy to use

Pros

Bloomerang is a great platform to manage donors. The ease of pulling reports makes managing receivables a breeze.

Cons

I would love to see some new features like hovering over a posted item to see detail without having to click into it.

Wendy from Big Brothers Big Sisters of Northern Nevada

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

User Friendly, Intuitive, A Fantastic Tool

It has been great to work with. The biggest thing is the ease of use. I have had two new staff join since we got it, and rather than sending them to extensive/expensive training, with minimal training on my end, they have not just figured it out, but learned new ways of using it. Super cool!

Pros

The ease of looking up constituents and the dashboard that shows you their gifts over the past 10 years. Reports are easy to pull, and if you are having trouble, help is easy to find. I really appreciate the grant tracking system that was added.

Cons

I with we could put constituent fields on a transaction report and visa-versa.

Elizabeth from Cornerstone Schools of Alabama

Number of employees:  51-200 employees

Ease-of-use

Customer support

Functionality

October 2018

Easy to use!

Pros

Bloomerang is great! I'm new to the database world, and it has been easy to learn with all the free training resources. Overall, I feel that the software is intuitive and easy to use. In my experience, their customer support people are always patient, polite and very helpful. I would highly recommend Bloomerang!

Cons

There is only one thing that I have so far encountered that I'm not crazy about with Bloomerang. I would like to be able to change the address fields that are downloaded from the Letters feature. It will only download the name and address fields (envelope name, street, city, state, zip code), and it is not possible to edit that to add an extra field for a business name.

Kelly from Santa Fe Community College Foundation

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

LOVE this software!

This software made our donor data simple to access, sort and report on. My job of finding information has been simplified, and allows for more accurate reporting. Customer Service is A+++

Pros

The softward is easy to use, and intuitive.

Cons

The letter templates are a little difficult to use.

Emily from GDIGM

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Love Bloomerang

We are able to track our membership and engagement so much more accurately using Bloomerang. It has lead to renewals and larger donations.

Pros

Very intuitive and doesn't require much tinkering to figure it out. When there are things that you want to dig a little deeper into, they have numerous articles/videos ready to walk you through whatever you are looking to do. When you can't find the article/video that solves your question, the Bloomerang team is very quick to respond and very thorough with their guidance. They even reply back when you still can't quite figure it out :)

Cons

I wish the email templates were a little more customizable but its a minor thing for how great everything else is.

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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Bloomerang Nonprofit Review

Overall it was easy to use and assisted us in utilizing our time wisely.

Pros

It is visually attractive and easy to use.

Cons

The templates for newsletters and emails were not very user friendly.

Ashley from Acts 2 Collective

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Bloomerang

Overall Bloomerang has brought so much organization to us. We are a small grassroots nonprofit that only has one staff person and several volunteers. Having a safe central place with all the information we need is huge. I know there is a lot more that this program can do that we have not even begun to tap into, but so far it has really improved how we serve donors.

Pros

This software is extremely easy to use! I love that it is cloud based so I can access from anywhere. I love that you can set up different forms for different things. I also think the customer service is top notch. I probably use the live chat once a week with help in creating reports and they are always quick and super helpful!

Cons

One thing we would really benefit from is having sub funds. There are appeals and campaigns, but we have things that are regular monthly designations that are under specific funds. For ex. We work in Sierra Leone so that is the name of the fund people select, but then under that it would be helpful for them to have the options of school sponsor, orphan sponsor, general, etc. I also think the EFT option for donors would be good. Many want to avoid the fees.


Displaying 1 - 20 of 227 reviews