CharityEngine vs Driven

RATING:

4.2

(27)

CharityEngine has 27 reviews and a rating of 4.15 / 5 stars vs Driven which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (27)
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Ease-of-Use
4 / 5
Driven
Value for Money
4 / 5
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Customer Support
4 / 5
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Functionality
4 / 5
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Last Review Written
February 10, 2022
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Pros/Cons
  • Pros

  • CharityEngine is a great CRM tool, for me the feature I use most often is query builder to create custom reports of specific parts and types of data.
  • I also very much appreciate being able to write complex queries and then schedule them to send me reports as frequently as I want them.
  • Cons

  • The vendor provided poor training and set-up options for the front-line fundraising team.
  • The product was grossly over-sold by the sales team.
Read all user reviews
  • Pros

  • The software is very user friendly, we ran into some issues with pulling in our legacy data because it was in a very old desktop versioned program.
  • Ease of use and that it is fairly intuitive. We are a work in progress but the Team at Donor Driven has been great to work with.
  • Cons

  • There are small inconsistencies and issues that make it slightly annoying, but overall they are a minor problem.
  • If something happens to come up we contact our rep immediately and he gets things sorted out and we no longer have an issue.
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Pricing Range
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Product Demo
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18 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos