Doubleknot’s comprehensive suite of products helps nonprofits streamline online registrations, memberships, reservations, donations and ticket purchases to increase awareness of their mission and programs. This software is well-suited for zoos, museums, aquariums, clubs and associations and other types of mission-based organizations, regardless of size.
Doubleknot believes that the software nonprofits use should be as unique as their missions, so it has developed tools that can be customized to conform to existing business processes, as well as integrate with popular third-party fundraising, ticketing, email marketing and other applications.
Its constituent communications tools simplify everyday email marketing and communications tasks with donors, participants, volunteers and other supporters. Template-based newsletters can be used for appeals, event announcements and other promotions, while list management features enable organizations to target groups with filters such as interest and location. At the same time, analytics tools are available for tracking and reporting on important marketing metrics.
Finally, because Doubleknot is Web-based, its administrative software operates in any Internet browser, while the end-user-facing applications—event and class registration and membership purchases, for example—work in any browser on any platform.
Chris from BSA Troop 833
It is flexible, and it's able to be used for a number of different events. It is easy to track and change participant information.
When there are errors, it takes quite a while to correct.
Use it for multiple events before making a final analysis.
Thomas from Radisys
Friendly UI. Friendly to end users as well.
There are limitations to the user interface, specifically, the merging of a similar user account doesn't appear to work.
I don't have any recommendations for other users.
James from Lockheed Martin
Doubleknot will save your contact information and all events you have previously registered for.
A service fee is required to pay online, no fee if you can print the invoice and hand carry it to the event owner.
Try linking a checking account and the service fees can be avoided (usually).
Christine from GS Nor Cal
I love how easy it is to pull information from double knot to create roster and access information. I like that I am easily able to check registration numbers and waitlists. We use double knot for everything from registration for events to property reservations and it is one of the easiest programs I have used.
Sometimes it can be difficult to find a certain registration when families do not give me enough information, I wish there was a feature that would allow for close spelling or nick names to be searched ex. I am searching for someone named Amanda but they registered under Mandy.
Theresa from Girl Scouts of Citrus Council
Employees number: 51-200 employees
Doubleknot has made our workload incredibly easy. The set up was the most time consuming part of the project, but well worth it. Works great for customer facing as well as internal. Great Purchase! Thank you!
Has everything in one space, takes care of billing
Some of the overall booking when administration needs to override specific dates that already have information