Doubleknot Software


 

Doubleknot is a cloud-based operation management suite of products that helps nonprofits streamline online registrations, memberships, reservations, donations and ticket purchases to manage awareness of their mission and programs. The solution is suited for zoos, museums, aquariums, clubs and associations and other types of mission-based organizations of all sizes.

The products can be customized to conform to existing business processes, as well as integrate third-party fundraising, ticketing, email marketing and other applications.

Doubleknot's communications tools help businesses manage email marketing and communications tasks with donors, participants, volunteers and other supporters. Template-based newsletters can be used for appeals, event announcements and other promotions, while list management features enable organizations to target groups with filters such as interest and location. Analytics tools are available for tracking and reporting on important marketing metrics.

Support is offered via phone, email and webinars.

 

Doubleknot - Administrator interface
 
  • Doubleknot - Administrator interface
    Administrator interface
  • Doubleknot - View program and event availability
    View program and event availability
  • Doubleknot - Registration information
    Registration information
  • Doubleknot - Calendar tool
    Calendar tool
  • Doubleknot - Select add-ons at checkout
    Select add-ons at checkout
  • Doubleknot - Mobile-friendly
    Mobile-friendly
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

6 Reviews of Doubleknot

 

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Software Advice Reviews (3)
More Reviews (3)

Showing 1-3 of 3

Chris from BSA Troop 833
Specialty: Other

March 2015

March 2015

Use it to track registrations for scouting events.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is flexible, and it's able to be used for a number of different events. It is easy to track and change participant information.

Likes Least

When there are errors, it takes quite a while to correct.

Recommendations

Use it for multiple events before making a final analysis.

 
 

Thomas from Radisys
Specialty: Other

February 2015

February 2015

Okay tool, has a few limitations, but the platform is user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Friendly UI. Friendly to end users as well.

Likes Least

There are limitations to the user interface, specifically, the merging of a similar user account doesn't appear to work.

Recommendations

I don't have any recommendations for other users.

 
 

James from Lockheed Martin
Specialty: Corporations

February 2015

February 2015

Ease of registering for an event

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Doubleknot will save your contact information and all events you have previously registered for.

Likes Least

A service fee is required to pay online, no fee if you can print the invoice and hand carry it to the event owner.

Recommendations

Try linking a checking account and the service fees can be avoided (usually).

 
 
 
Showing 1-3 of 3

Theresa from Girl Scouts

February 2018

February 2018

works great with property reservations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very user friendly. Customer forward information is helpful and reporting is easy to access. Love it for all our properties

Cons

Would like the payment side to work better with our current system to avoid additional withdrawals that are not able to be monitored

Review Source: Capterra
 

Christine from GS Nor Cal

September 2017

September 2017

Great for data management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how easy it is to pull information from double knot to create roster and access information. I like that I am easily able to check registration numbers and waitlists. We use double knot for everything from registration for events to property reservations and it is one of the easiest programs I have used.

Cons

Sometimes it can be difficult to find a certain registration when families do not give me enough information, I wish there was a feature that would allow for close spelling or nick names to be searched ex. I am searching for someone named Amanda but they registered under Mandy.

Review Source: Capterra
 

Theresa from Girl Scouts of Citrus Council
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Amazing Reservation System!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Doubleknot has made our workload incredibly easy. The set up was the most time consuming part of the project, but well worth it. Works great for customer facing as well as internal. Great Purchase! Thank you!

Pros

Has everything in one space, takes care of billing

Cons

Some of the overall booking when administration needs to override specific dates that already have information

Review Source: Capterra