I like that I am able to easily document my clients and information needed about them.

Having worked in the social service for over 15 years, I have used several software programs. I have been very impressed with KaleidaCare's product and the amazing customer service that we receive.

It times out very quick and often, we realize it’s a safe guard but it’s very annoying.

Great Project management team We quickly implemented the system in multiple across our organization.

The one thing with the software is that you have to put the time into learning how to navigate from place to place. Until you really dig into the software it can be difficult to know how to navigate.

It is a good product and as we learn how to customize forms more it will be better.

Pros: Customization, Quick Quality Support, Very Cost Effective, Consistent Improvements. Ease of use for staff with limited computer experience.

It was truly a pleasure to work with her, she was patient, eager to share her knowledge and very supportive in my learning the system.

It is user friendly, adaptable to our needs. Support is very responsive.

We love the software's robust reporting capabilities as well as the tracking tools, custom form builder, and the vast amount of data you are able to track in Kaleidacare.

We are proud to recognize KaleidaCare's generous support of the Mogra Children's Rescue Centre in Nairobi Kenya. My whole experience with Kaleidacare has been a very positive and exciting one.

Its layout is user-friendly and clean, data input is easy and customizable, and customer service is amazing.

This software is not very user friendly and it seems to be very confusing at times to use. A lot of us at our facility have a hard time using it and trying to figure out how to use it.

Kaleidacare is very user friendly and the implementation team was awesome. We stayed on track the entire time and even started using it before our projected date.

Some times when a staff is working on a large entry they will lose their information before it logs them out.

Compared to other software, Kaleidacare is the most flexible, responsive and cost-effective solution out there.

I would recommend GiveSmart 100. They are professional and have a great product.

The second best feature are the sponsor ads. We like how they are not only on the homepage but integrated through the software.

There is often fear of losing donations during that down time, but their staff is always more than willing to make things right.

It has been a great relationship for us. We had onsite support for our first event and she was fantastic (and kept me sane).

The account managers are really fantastic and willing to help you through any questions or customizations you want to try.

I love how user friendly it is. It is professional looking and I love that I can manage from my phone.

The customer service at Give Smart was great. Whenever I had issues, placing a call to them was very easy and they were very responsive.

This is a great way to keep your guest up to date with auction information and send text to encourage them to donate.

Overall we have had a very good experience and recommended to others for events.

They have a great costumer support team as well as on site team. Have had nothing but good experiences with their software and team.

Seems to be missing some basic options for customizing.

Give Smart is easy to use and has a great support staff to help you through the entirety of your event and use of the software.

The seating chart functionality is very difficult and inconvenient to use.

We recommend GiveSmart to all of our clients. Overall the experience has been a good one.

Clean presentation and good aesthetics. Great functionality and quick to respond.

We have been looking for a mobile auction software service for a long time and finally found a good one within our price range.

My nonprofit ended up eating the tax that should have been charged to the purchaser (according to the law) and we lost over $1000 having to pay that bill ourselves.

Sad to think they are willing to lose a customer rather than even attempting to work with us.

Similarly, their on site staff for night of events were fantastic and super helpful - they made the service even more valuable.

We are grateful for the ease of pulling comprehensive reports. This allows to easily and accurately move the data into our data collection system.

GiveSmart is an easy way to integrate fully functional auction and bidding management software in any organization.

We enjoy the ease of use and the fact that there are Give Smart team members at our event to assist the guests.

The customer support team is fantastic. I am excited to use the new Champions feature for peer-to-peer fundraising.

Their platform, help team, resources, and webinars will motivate you to do more and be better for your organization and its mission.

It has benefited our nonprofit in many ways;  ease of use, reaching more supporters, and great record keeping.

Great text-to-give feature. Quality customer service.

And when I ran into something I needed help with, the tutorials were great, and if I still needed help, the customer support reps responded very quickly with exactly what I needed.

As an organization that turns over every year, this software has been instrumental in helping us keep the continuity for a successful event.

What I like most about this software is the customization capabilities and just how easy it really is to use.

Reporting is easy, POS/refunds are a dream, and I really like how easy it is to set up every year.

US Dollar

extendedReach is a cloud-based case management tool that helps child and family social service agencies with scheduling, billing and data management. It enables nonprofits to digitize their workflow and improve operational efficiency at all levels.


Key features of extendedReach include information querying, signature collection and document scanning. Its compliance solution allows users to sort data as per cases and derive insights into client metrics such as expiration dates and placement levels. It provides a scheduling module, which helps caseworkers manage appointments and receive notifications. Further, the billing functionality enables agencies to manage case-related financial documents including invoices and insurance claims.


extendedReach comes with an array of built-in reports. It is available on a monthly subscription and support is provided via phone and an online help desk.



LongDescription

Employee Management

Case Management

Electronic Payments

Time Tracking

Email Alerts

Customizable Reports

Document Storage

Activity Tracking

HIPAA Compliant

Referral Tracking

SSL Security

Electronic Signature

Registration Management

Calendar Management

Customizable Fields

Member Database

Scheduling

Assessment Management

Certification & Licensing

Self Service Portal

Project Time Tracking

Dashboard Creation

Training Management

Client Portal

Forms Management

Workflow Management

Website Integration

Child Welfare Management

Activity Dashboard

Reporting & Statistics

Administrative Reporting

Volunteer Management

Billing & Invoicing

Program Management

Alerts/Escalation

Referral Management

Goal Setting/Tracking

Reporting/Analytics

Case Notes

Contact Database

Records Management

Client Management

Task Management

Document Management

Unlimited storage and no charge for support staff user ids.

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

extendedReach

Live Online

Webinars

Documentation

GiveSmart is the easy-to-use, innovative, and modern online fundraising and donor management platform that elevates any fundraiser. 

From mobile-friendly silent auctions to dynamic peer-to-peer events and guest management to donor engagement, we’re the solution to turn your mission into something that moves donors. 

We’ve helped thousands of nonprofits, schools, and associations raise $5.7+ billion. Our full suite of solutions and expert support helps you exceed your fundraising, event, and donor management goals. 

extendedReach vs GiveSmart

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