FellowshipOne vs Salesforce Sales Cloud

RATING:

3.4

(141)

FellowshipOne has 141 reviews and a rating of 3.4 / 5 stars vs Salesforce Sales Cloud which has 18323 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.4 (141)
Ease-of-Use
3 / 5
4 / 5
Value for Money
3 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
3 / 5
4.5 / 5
Last Review Written
December 15, 2023
May 16, 2024
Pros/Cons
  • Pros

  • The customer service and ability to customize reports for the church works great though.
  • The real best database size is nice. Also the pricing for specific tears was something we found beneficial as we were not a mega church.
  • Cons

  • I hate calling support because it's so frustrating. Unless you have someone in your office who understands databases, then don't waste your time and money.
  • There's not enough space for me to list my complaints about F1. It is by far the hardest program I've ever had to work with, and after three plus years, I still don't know how to get a decent report.
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  • Pros

  • I love that you can add so many different modules or even design your own with some effort but very little cost, for a nonprofit that is great.
  • Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
  • Cons

  • It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
  • There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos