Jotform
Jotform
About Jotform
Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events.
Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more.
Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotfo...
Jotform Pricing
The starter plan is free with 100 form submissions per month that can be stretched to 200 on the free plan. If you need more submissions the price starts from $24/month, with a discount for yearly payments. Bronze - $24/month Silver - $29/month Gold - $79/month
Starting price:
$24.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Jotform
1 - 5 of 1,304 Reviews
Ron
201 - 500 employees
Used less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
4
Reviewed August 2021
Jotform Review
Svetla
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Great tool for easy forms creation, also when you are on a budget
Very pleased, have been using the tool for 3+ years and it's always saved a lot of time / done the job well
PROSThe user interface is super simple and there's really no learning curve, Jotform also smoothly integrates via Zapier with tons of other tools which is critical for us. Entries go into a spreadsheet or PDF, and you can also choose to go with a completely free Starter package
CONSThe design templates could be more, I often find difficulties finding a more simple template to use
Reasons for switching to Jotform
More templates, easier integrations with third party tools
Vendor Response
Hello Svetla, Thank you for the positive rating. We are glad that you have enjoyed our UI and integrations. We do have a number of available templates you can check at this link: https://www.jotform.com/form-templates/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.
Replied December 2022
Andrew
Religious Institutions, 2-10 employees
Used monthly for less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Jotform is one of the best form builders I've ever used!
Overall, we've been extremely happy with using Jotform. This has allowed us to streamline processes such as collecting incident reports or permission forms from school parents. The amount of stuff we can do, even under the free plan is just incredible.
PROSOne of the reasons that we chose Jotform is simply because of the ability to do a step by step form rather than a long list of fields. You can separate by individual cards, which breaks down filling out a form into a simple step by step process. Also, the sheer amount of tools and add-ons that they have integrated with are super helpful for us when it comes to processing charges and payments or doing things like event registration.
CONSThere's not a lot to complain about here. The free plan only allows you 5 forms and the jot form branding can be pretty obtrusive, but I will say that all of the tools they do allow in the free plan far offset the downsides.
Reason for choosing Jotform
The main reason we chose Jotform is for the card view, which allows people who are filling out a form to focus on one piece of information at a time rather than a list of fields. The other reason we chose Jotform is because of the amount of tools it allows to integrate with. One of the biggest integrations that was helpful was the Square integration, which builds Square products and items right into your form.
Vendor Response
Hello Andrew, Thank you for your detailed review of our platform. It means a lot to us that you took the time to share your feedback with the rest of our community and us. We are glad you like our card form layout and integrations. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.
Replied February 2023
Lakeisha
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
Review Source: Capterra
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2023
One day it will be seemless
PROS
It worked to immediately fill a need of providing accessible document work flow.
CONSForms not 100 useful. Not getting the workload outcome I wanted.
Reason for choosing Jotform
Stat training
Vendor Response
Hello Lakeisha, Thank you for the positive feedback. For questions or suggestions, you can contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.
Replied March 2023
Mohamed Salah
Management Consulting, 2-10 employees
Used daily for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2023
Convenient & Easy to Use: My Experience with Jotform
Overall, my experience with Jotform has been positive. I find it to be a great tool for creating and managing web forms and I am happy with the features that it provides. It is easy to use and I can quickly complete tasks with the intuitive user interface.
PROSJotform has been an incredibly convenient and easy to use tool for me. I love that I can create and manage web forms without needing any coding knowledge. The user interface is highly intuitive and I find myself able to quickly complete tasks without having to search through menus and settings.
CONSMy only complaint about Jotform is that the free version has limited features and cannot be customized as much as I would like. I wish they had more features included in the free version so that I could take full advantage of what the platform has to offer.
Reasons for switching to Jotform
Jotform stands out from its competitors with its user-friendly interface and intuitive design. It is easy to set up and manage forms without needing any coding knowledge, making it an ideal solution for businesses of all sizes. Additionally, Jotform offers a wide range of features and customization options, allowing users to tailor the platform to their needs. This makes it a great choice for those who need more than just basic form creation capabilities.
Vendor Response
Hello Mohamed, Thank you for the positive feedback. We are glad that you like our no code form builder. You can fully customize the classic form using custom CSS. You can check this guide: https://www.jotform.com/help/75-customize-your-form-using-custom-css-codes/. Or get the full source code of the classic form. For more information, you can follow this link: https://www.jotform.com/help/104-how-to-get-the-full-source-code-of-your-form. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.
Replied January 2023
