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Kindrid vs Pushpay
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.3 / 5
Value for Money
4.6 / 5
3.6 / 5
Customer Support
4.8 / 5
3.8 / 5
Functionality
4.6 / 5
4.1 / 5
Last Review Written
June 10, 2021
January 8, 2025
Pros/Cons
Pros
- We love the flexibility and the management options we have in the giving platform. It integrates seamlessly and effectively.
- It enables several categories that allow me to designate my donation to tithe, offering, missions, and other church operations. I appreciate that I can choose to pick a one-time or recurring gift.
- I love that it is easy to use and that it is easy for our church members to use. I also really like that Trent and others are easily accessible through the chat button at any moment.
Cons
- I don't know that I have a problem with the software, the only problem I had was in the delays processing the ACH transactions. This takes forever, such a bummer.
- We lost revenue based on them not being able to fix the issue and I feel we lost some trust with our congregation.
- We've tried to customize some areas of the system, but have been unsuccessful.
Pros
- Customer support is fantastic too. Our giving is mostly done through pushpay which makes processing offering super easy so I can use my time tending to my other responsibilities.
- Pushpay has a great UI and makes it super easy to give. I can submit a donation in around 10 seconds.
- This app/software is super easy to use, easy to navigate, appealing to the eye, and overall a great product.
Cons
- We had a 3 year contract with them that was nothing but frustration and trouble. In January I emailed and told them we would not renew when our contract was up 2/27/21.
- Integration with QB has been broken for months and no response. Was essentially told that our issue was not urgent and would be handled "when they have time.
- It has the worst customer service that I've dealt with.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
