Kindrid

Sumac

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Ratings & Reviews

Overall Rating

4.68 / 5 (127)

4.38 / 5 (104)

Ease-of-Use

5.0 / 5

4.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

November 10, 2019

February 8, 2019

Pros/Cons

  • Pros

  • Simplicity. Cheaper rates. Great customer service. They have always been very responsive and very helpful. The user experience is really simple and fairly intuitive.

  • It is extremely easy to use. Since our church implemented Kindrid and replaced our old giving provider, our complaints with end-users have completely stopped. It is very intuitive and easy to use.

  • Cons

  • Of course we wish it was less expensive, but we have compared it with other vendors twice since we started and Kindrid/Give.Church has been less than or equal to the competition both times.

  • Having some difficulty with deposits, but seems to be getting better as IT has been working hard to get it fixed and I think they've done a ton to solve the problem.

  • Pros

  • The support we get when we have issues is wonderful. The support team is very quick to reply to requests.

  • it is so intuitive, friendly and usable. I have no complaints about the software.

  • Cons

  • The interface is a little cumbersome, but not unusually so for a software in this category.

  • We struggled to get used to the search function at first, though we're used to it now. I wish I could do a bulk upload of communication records, too.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

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Number of times our advisors have recommended this product

(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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