Executive Summary
Supported Operating System(s):
Web browser (OS agnostic)About ResultsPlus
ResultsPlus is a customer relationship management (CRM) solution that is designed for small to midsize nonprofits to assist users in communicating with donors and volunteers. Key features offered includes fundraising and event management, dashboard and reporting.
Performance Overview offers a dashboard to analyze performance, view donor pipeline and more. Users can configure drop-down menus and entry forms, modify fields and create new ones through the solution to meet organization's requirements. The reporting feature helps users to create periodic reports in order to analyze company performance.
ResultsPlus also offers a calendar that syncs via Microsoft Outlook and allows team members in the office to set appointments ...
5 Reviews of ResultsPlus
Average User Ratings
Overall
2.6 / 5 stars
Ease-of-use
2.5
Value for money
2.5
Customer support
3.5
Functionality
2.5
Likelihood to Recommend
Not likely
Very likely
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May 2018
Betty from Smithfield
Company Size: 51-200 employees
Industry: Civic & Social Organization
Time Used: Less than 2 years
Review Source
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2018
Used to keep track of fundraising efforts
Pros
It was easy to use and run reports that showed donations by donor. This was a feature appreciated by the Executive Director
Cons
It was at times too simplistic for our needs. I wish we could have customized it more as some managers asked me
June 2019
Emily from Eliminate: Professional Organizing
Company Size: 1 employee
Industry: Design
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Customer support
4.0
Functionality
1.0
June 2019
The worst CRM
Pros
There are no good qualities. An Excel spreadsheet would have been better than Results Plus.
Cons
Queries are next to impossible to run. I had to contact customer support before any new query because it was so challenging to get the right information. It is not user friendly.
July 2020
Anonymous
Verified Reviewer
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
5.0
Functionality
3.0
July 2020
Results Plus
Pros
Customer Service was great and they were very knowledgeable in database management and helping Results Plus meet our donor needs.
Cons
We switched to a cloud base program that was easier to update and process online gifts. Results Plus really was great for larger nonprofits but really didn't fit our need.
Reasons for Switching to ResultsPlus
Cost and features that Kindful provided
December 2017
Kathy from Lutheran Planned Giving of South Dakota
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source
Ease-of-use
1.0
Value for money
1.0
Customer support
2.0
Functionality
2.0
December 2017
Antiquated - wish there were negative stars!
I inherited this system - doing everything possible to exit it as soon as possible.
Pros
Can't say a thing.........I know groups who have used it for years and years. The administrative support staff who've been around for years and enter data like it, but management hates it - the only reason they haven't moved away is because of the time and expense to do so.
Cons
Only compatible with Internet Explorer Unable to use with MAC Least user-friendly software I've ever used Additional charge for each user Over-priced subscription; expensive training in Rochester, MN No plans to update Found an alternate for 1/7 of the cost with many more features and easy to use from Day 1
January 2017
Janelle from International Teams
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
1.0
Functionality
3.0
January 2017
Functional, but if you are considering moving towards using it, consider other options also.
I used ResultsPlus for 14 years at a non-profit organization. While it was functional, I found that I had too many times where I had to manually make the program do what I needed done rather than easily doing it for me.