--- title: "Muster Software Reviews, Demo & Pricing - 2026" description: "Review of Muster Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/muster-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Nonprofit Software](https://www.softwareadvice.com/category/4280-nonprofit/) / Muster Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/muster-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/muster-profile/alternatives/) # Muster Review From $199/month 1 plan Wondering if Muster is right for your organization? Our Nonprofit Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Muster 4.8 [(24)](https://www.softwareadvice.com/nonprofit/muster-profile/reviews/) Pricing Starting at $199.00 per month ### About Muster Muster is a cloud-based grassroots advocacy and analytics platform allowing small to medium-sized nonprofits to connect their members and advocates with elected officials at the local, state, and federal levels of government. Customers can create email, phone, or letter writing campaigns that influence public policy, gain momentum on social media, and ultimately grow their supporter base. Nonprofit users can track the effectiveness and reach of their campaigns through comprehensive analytics reports. Light contact management features allow for easy membership management. Wondering if Muster is right for your organization? Our Nonprofit Software selection experts can help you in 15 minutes or less. ## Muster User Interface ## Popular Muster Alternatives Main Product Muster 4.8 [(24)](https://www.softwareadvice.com/nonprofit/muster-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.95Value for money - 5.0Customer support - 4.21Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [CallHub](https://www.softwareadvice.com/nonprofit/callhub-profile/) 4.4 [(250)](https://www.softwareadvice.com/nonprofit/callhub-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.34Value for money - 4.21Customer support - 4.29Functionality Pricing Available upon request Get Price Alternative Product [Bonterra EveryAction](https://www.softwareadvice.com/nonprofit/everyaction-profile/) 4.4 [(156)](https://www.softwareadvice.com/nonprofit/everyaction-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.19Value for money - 4.06Customer support - 4.23Functionality Pricing Available upon request Get Price Alternative Product [Oktopost](https://www.softwareadvice.com/social-listening-tools/oktopost-profile/) 4.5 [(110)](https://www.softwareadvice.com/social-listening-tools/oktopost-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.41Value for money - 4.63Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [Qomon](https://www.softwareadvice.com/survey/qomon-profile/) 4.9 [(35)](https://www.softwareadvice.com/survey/qomon-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.65Value for money - 4.74Customer support - 4.60Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Sprinklr](https://www.softwareadvice.com/customer-support/sprinklr-profile/) 4.3 [(91)](https://www.softwareadvice.com/customer-support/sprinklr-profile/reviews/) Ratings Breakdown - 3.85Ease of use - 3.87Value for money - 4.06Customer support - 4.33Functionality Pricing Available upon request Get Price ## Muster Pricing and Plans Starting price: $199.00 per month Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Muster Features - Popular features found in Nonprofit Accounting Campaign Management CRM Customizable Forms Donor Management Electronic Payments Event Management Fundraising Management Grant Management Membership Management Registration Management Volunteer Management - More features of Muster Activity Dashboard Activity Tracking Advocate Management Alerts/Notifications API Campaign Analytics Campaign Segmentation Communication Management Contact Database Contact Management Content Management Customer Advocacy Customer Segmentation Customizable Branding Customizable Fields Customizable Reports Customizable Templates Data Import/Export Email Alerts Email Distribution Email Management Email Marketing Email Templates Employee Advocacy Engagement Tracking Filtering Forms Management For Nonprofits Member Database Multi-Campaign Nonprofit Advocacy Real-Time Analytics Real-Time Reporting Real-Time Updates Reporting/Analytics Reporting & Statistics Search/Filter Social Advertising Social Media Integration Social Promotion Template Management Third-Party Integrations Widgets ## Muster Integrations Google Analytics 360 Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Salesforce.org Nonprofit Cloud Integration rated undefined from -1 review Salesforce Platform Integration rated undefined from -1 review ## Muster User Reviews ## Muster customer ratings - Overall rating: 4.8/5 - Total reviews: 24 ### Rating distribution - 5 stars: 19 reviews (79%) - 4 stars: 5 reviews (21%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 5.0/5 - Customer support: 5/5 - Functionality: 4.2/5 --- ### Muster for Association Advocacy - Overall rating: 5/5 - Reviewer: Anthony R. - Verified reviewer: Yes - Industry: Government Relations - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Muster has been great to work with and made our efforts to engage our members in advocacy efforts simple and straightforward. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The product is streamlined and easy to use. The team at Muster is customer service driven and great to work with. #### Cons Looking forward to Muster version 2.0 and the new functionality it will provide. #### Reasons for switching to Muster The functionality and ease of use, plus getting to work closely with the team at Muster on our projects. #### Vendor response Hi Anthony, Thank you for the wonderful review and for being a continued power user of Muster! We're beyond excited for the release of Muster 2.0 and the new functionality it will provide our customers. Our team can't wait to get it into your hands. -Corey Replied March 2021 --- ### Easy Way to Mobilize Your Grassroots to Tell their Reps Their Opinion - Overall rating: 4/5 - Reviewer: Margie O. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We were able to give grass roots an easy way to reach their reps - it was so easy that our action center was shared by several allied organizations to their followers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use. Meets our needs for advocacy and geocoding people to their correct rep. #### Cons Doesn't measure twitter activity. Can set up action center for Twitter, but software doesn't currently have ability to measure tweets generated. #### Reasons for choosing Muster The right mix of options vs. price for what we were looking to do: impact policy through grassroots action. #### Reasons for switching to Muster P2A wasn't working on all phones; we had a hard time collecting cell phone numbers; we have more email addresses. Also more costly. --- ### Effective Advocacy Tool - Overall rating: 4/5 - Reviewer: Kadi P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Using Muster has increased our reach on issues that matter most to our members. Our members find it easy to click through the prompts and customize their message to legislators, and they are able to easily share the Action Alerts among their networks as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Muster is an effective tool for engaging our association membership to participate in advocacy activities and engage their elected officials. With a few simple clicks, it makes it easy for people in our network to reach out and advocate. #### Cons There is not a way to modify the text in the messages we send to legislators—ie, bolding certain phrases, italicizing legislation, or bulletin key takeaways. This is disappointing that the letter the legislator receives is not eye-catching in that way, where they can easily pull out the key features of the message. #### Vendor response Kadi, Thank you for your wonderful review and we appreciate the feedback! We always want to ensure the deliverability of constituent messages which is why we made the choice to limit the styling for them. We look forward to continuing to serve the Michigan Federation for Children and Families and making it easier for your supporters to connect with their legislators. Best, Corey @ Muster Replied February 2020 --- ### Muster wins! - Overall rating: 5/5 - Reviewer: Jim R. - Verified reviewer: Yes - Industry: Public Policy - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Muster allows us to succeed where Mailchimp failed. We have appealed to our members to contact their representatives in the past. Now that Muster has made that nearly automatic, we see that members are now taking action. And liking the experience. More than changing the course of discussion in the legislature, Muster has given our members the ability to get to know their delegates, and for their delegates to get to know them. Linking up constituents with their representatives is fundamental to our democratic way of governance. Not only is Muster an easy to use package, but the staff is friendly and responsive to queries. We have used Muster as an integrated solution, combining it with MailChimp, with Facebook, and with Twitter. And according to our growing membership this integrated approach is working. While we are working with Muster to make the software experience even more useful, we have no hesitation in recommending this particular package for anyone's advocacy software needs. #### Cons Working with Muster staff on improvements which are not critical to the operation of the system. #### Reasons for choosing Muster Price. Engagement with staff. --- ### Easy way to mobilize our members - Overall rating: 5/5 - Reviewer: Elaine E. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great experience! Great customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and the personalized customer service. The guys at Muster always respond quickly and get the job done well. #### Cons Updating contacts can sometimes be a pain. It would be great if somehow we could integrate information on users of this software with our database in a seamless way. That may have more to do with our database than with Muster. --- ### Muster is a Must-have - Overall rating: 5/5 - Reviewer: Charles M. - Industry: Public Policy - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We began using Muster in its early days as a tool for us to build a grassroots advocacy organization. Before Muster, we used MailChimp, which is great for sending email, but it doesn't provide the key functionality of calling your list to specific, political action and then tracking the outcomes. Muster was absolutely critical to our success when, last year, our city council passed the final vote to begin building rapid transit infrastructure for our city. Now, as our organization grows and matures, Muster's features allow us to keep our supporters engaged and keep our officials on the right track. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Muster is great for the following reasons: Excellent underlying data that makes segmentation and targeting your list simple. The team is fantastic at supporting their product. Sending quick updates is easy. #### Cons Muster could be better if: More integrations Greater ability to customize emails Organization-facing mobile apps for managing lists, signups, calls to action. --- ### Political Action is Easier - Overall rating: 5/5 - Reviewer: Robert M. - Verified reviewer: Yes - Industry: Political Organization - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We are a professional association working to pass state legislation and this is the first political action software we have used. So, far it has been going very well and the learning curve for the system is very modest. As we build our database of contacts, we're also gaining confidence in our ability to efficiently and effectively mobilize our members to contact key legislators at just the right time. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Muster is very easy to use and the ability to identify contacts by legislative district is extremely helpful. The ability to create Calls to Action with accompanying message templates looks very promising and will get much more use as we get closer to the upcoming legislative session. #### Cons While this system will identify contacts by legislative district, it doesn't currently identify the legislative district of an individual contact. We understand that is likely to be added in the future and will be much appreciated. #### Reasons for choosing Muster Ease of use. Personal contact and customer service. Price point. --- ### We needed a simple and straightforward 'contact your legislator' tool. We got that and more. - Overall rating: 5/5 - Reviewer: Andrew M. - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered We increased our grassroots lobbying presence from practically non-existent to one of the most active groups in the state of Iowa. We also grew our activist network 4-fold, with the help of a lot of online ads that drove new activists to the action page. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's very simple, you can begin using it almost immediately after signing up, and you can track and monitor every email/letter/phone call you produce. We signed up thinking we would only use the email action tool to get members of our organization more involved in grassroots lobbying. Instead, we used every tool available and grew our activist network 4-fold (with the help of a lot of online advertising to drive people to the action page). #### Cons When you create a new email action for users to click on and contact their lawmakers you can edit the landing page (which describes the purpose of the action and some talking points) but not the form letter. So if you want to freshen up a form letter you have to create a new email action. This was just a minor inconvenience. --- ### Powerful and economical - Overall rating: 5/5 - Reviewer: Atul B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User-friendly with an easy to use interface. Economical - well suited for a growing organization. Very responsive team, actively seeking feedback and making changes to suit our campaign. #### Cons Data organization can be tricky. Large numbers of contacts can slow down the interface. #### Vendor response Hi Atul, The whole Muster team wants to thank you for your continued feedback! We want to ensure you and every other customer gets the most out of our product. We've loved seeing the incredible growth you've had in the short time you've used Muster and we'll always work on ways to make the experience smoother. Best, Corey @ Muster Replied June 2020 --- ### Enables Advocacy Engagement with Members at a Reasonable Rate - Overall rating: 4/5 - Reviewer: Brandon C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used other for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A positive experience. It's less expensive than some of the other options out there and it gave us what we needed to increase advocacy engagement with our members. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It gives us the ability to engage with our members making it easy for them to contact state representatives and officials about issues important to our industry. The interface was simple and not too complicated as well. #### Cons It has limits. There's a need to recreate the campaign when you want to resend. In some cases, there's also an issue with proper district borders as it pulls from map coordinates and they can sometimes be slightly off. For example, I'm right on the border with another district so it didn't display my own district properly. This isn't a common problem but it does happen sometimes and they're working on it. --- Showing 1 - 10 of 24 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/muster-profile/reviews/) ## Muster Popular Comparisons [Quorum vs Muster](https://www.softwareadvice.com/nonprofit/muster-profile/vs/quorum/) [Compare All Alternatives](https://www.softwareadvice.com/nonprofit/muster-profile/alternatives/) ## Other Top Recommended Nonprofit Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (620) Recently recommended **84** times [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1475) Recently recommended **79** times [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) **4.7** (89) Recently recommended **70** times [GiveSmart](https://www.softwareadvice.com/event-management/givesmart-profile/) **4.5** (211) Recently recommended **62** times Stuck Between Options? 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