--- title: "Muster Software Reviews, Demo & Pricing - 2026" description: "Review of Muster Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/muster-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Nonprofit Software](https://www.softwareadvice.com/category/4280-nonprofit/) / Muster Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/muster-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/muster-profile/alternatives/) # Muster Review From $199/month 1 plan Wondering if Muster is right for your organization? Our Nonprofit Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Muster 4.7 [(26)](https://www.softwareadvice.com/nonprofit/muster-profile/reviews/) Pricing Starting at $199.00 per month ### About Muster Muster is a cloud-based grassroots advocacy and analytics platform allowing small to medium-sized nonprofits to connect their members and advocates with elected officials at the local, state, and federal levels of government. Customers can create email, phone, or letter writing campaigns that influence public policy, gain momentum on social media, and ultimately grow their supporter base. Nonprofit users can track the effectiveness and reach of their campaigns through comprehensive analytics reports. Light contact management features allow for easy membership management. Do you work for Muster? [Manage this product listing](https://www.g2.com/products/muster/claim_requests/new?auto=true) Wondering if Muster is right for your organization? Our Nonprofit Software selection experts can help you in 15 minutes or less. ## Muster User Interface ## Popular Muster Alternatives Main Product Muster 4.8 [(24)](https://www.softwareadvice.com/nonprofit/muster-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.95Value for money - 5.0Customer support - 4.21Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [StarChapter](https://www.softwareadvice.com/membership-management/starchapter-profile/) 4.2 [(656)](https://www.softwareadvice.com/membership-management/starchapter-profile/reviews/) Ratings Breakdown - 3.73Ease of use - 4.03Value for money - 4.26Customer support - 3.77Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) 4.4 [(297)](https://www.softwareadvice.com/nonprofit/memberzone-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.39Value for money - 4.32Customer support - 4.27Functionality Pricing Available upon request Get Price Alternative Product [Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/) 4.9 [(131)](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.87Value for money - 4.97Customer support - 4.75Functionality Pricing Starting at $829.00 per month Get Price Alternative Product [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/) 4.5 [(198)](https://www.softwareadvice.com/crm/glue-up-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.33Value for money - 4.60Customer support - 4.34Functionality Pricing Available upon request Get Price Alternative Product [YourMembership](https://www.softwareadvice.com/nonprofit/yourmembership-profile/) 3.8 [(175)](https://www.softwareadvice.com/nonprofit/yourmembership-profile/reviews/) Ratings Breakdown - 3.71Ease of use - 3.99Value for money - 3.99Customer support - 3.73Functionality Pricing Starting at $3990.00 per year Get Price ## Muster Pricing and Plans Muster has one plan. Basic is custom-priced. Basic Contact Vendor for Pricing No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Muster pricing compare to alternatives? Explore how Muster's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Muster4.7[(26)](https://www.softwareadvice.com/nonprofit/muster-profile/reviews/) | Pricing available upon request | Not available | Not available | 5.0 | | [StarChapter](https://www.softwareadvice.com/membership-management/starchapter-profile/)4.2[(656)](https://www.softwareadvice.com/membership-management/starchapter-profile/reviews/) | $119.00 /user/mo | Not available | Not available | 4.0 | | [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/)4.4[(297)](https://www.softwareadvice.com/nonprofit/memberzone-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.4 | | [Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/)4.9[(131)](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/) | $829.00 /mo | Not available | Not available | 4.9 | | [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/)4.5[(198)](https://www.softwareadvice.com/crm/glue-up-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.3 | Muster4.7[(26)](https://www.softwareadvice.com/nonprofit/muster-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 5.0 - [StarChapter](https://www.softwareadvice.com/membership-management/starchapter-profile/)4.2[(656)](https://www.softwareadvice.com/membership-management/starchapter-profile/reviews/) * * * Starting price $119.00 /user/mo Free trial Not available Free version Not available Value For Money 4.0 - [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/)4.4[(297)](https://www.softwareadvice.com/nonprofit/memberzone-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.4 - [Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/)4.9[(131)](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/) * * * Starting price $829.00 /mo Free trial Not available Free version Not available Value For Money 4.9 - [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/)4.5[(198)](https://www.softwareadvice.com/crm/glue-up-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.3 ## Muster Features - Popular features found in Nonprofit Accounting Campaign Management CRM Customizable Forms Donor Management Electronic Payments Event Management Fundraising Management Grant Management Membership Management Registration Management Volunteer Management - More features of Muster Activity Dashboard Activity Tracking Advocate Management Alerts/Notifications API Campaign Analytics Campaign Segmentation Communication Management Contact Database Contact Management Content Management Customer Advocacy Customer Segmentation Customizable Branding Customizable Fields Customizable Reports Customizable Templates Data Import/Export Email Alerts Email Distribution Email Management Email Marketing Email Templates Employee Advocacy Engagement Tracking Filtering Forms Management For Nonprofits Member Database Multi-Campaign Nonprofit Advocacy Real-Time Analytics Real-Time Reporting Real-Time Updates Reporting/Analytics Reporting & Statistics Search/Filter Social Advertising Social Media Integration Social Promotion Template Management Third-Party Integrations Widgets ## Muster Integrations Google Analytics 360 Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Salesforce Nonprofit Cloud Integration rated undefined from -1 review Salesforce Platform Integration rated undefined from -1 review ## Muster User Reviews ## Muster customer ratings - Overall rating: 4.7/5 - Total reviews: 26 ### Rating distribution - 5 stars: 20 reviews (77%) - 4 stars: 5 reviews (19%) - 3 stars: 1 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 5.0/5 - Customer support: 5/5 - Functionality: 4.2/5 --- ### Affordable, Fast Action Alerts—But Customization Needs Work - Overall rating: 3/5 - Reviewer: Elizabeth H. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 5+ years · a few times a year - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Muster allows us to quickly create template-based action alerts that inform legislators about key issues and specific actions needed to support children and families. It makes it easy to engage our members in advocacy by providing a simple, low-burden way for them to contact their elected officials and make their voices heard. Ultimately, it helps us mobilize our members, strengthen our collective advocacy efforts, and advance policy changes that lead to better outcomes for children and families. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Pros I appreciate Muster’s affordability, the ability to automatically populate state legislators based on a user's location, and how quickly and easily we can create and launch geographically targeted action alerts. In addition, the quick chat support has been helpful on multiple occasions. #### Cons I would appreciate more flexibility in formatting and customizing the landing pages. The platform can also feel a bit clunky to navigate at times, and I haven’t found an easy or intuitive way to incorporate our organization’s logo and branding. Our logo always appears a weird size and I can't easily modify it. #### Vendor response Thank you for sharing such thoughtful feedback. We’re glad Muster’s affordability, location-based legislator matching, quick alert creation, and responsive chat support help you mobilize advocates for children and families. We hear your concerns about landing-page customization, navigation, and logo sizing, and appreciate you highlighting where the experience could improve. Replied November 2026 --- ### CEO - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Financial Services - Company size: 2-10 employees The reviewer appreciates the platform's intuitive nature and customization, which aids in executing advocacy campaigns. They express concern over the lack of flexibility in contract renewals after the initial term. Full review available after login on Software Advice --- ### Muster for Association Advocacy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Government Relations - Company size: 11-50 employees - Product usage: 3-5 years · a few times a year - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Muster has been great to work with and made our efforts to engage our members in advocacy efforts simple and straightforward. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The product is streamlined and easy to use. The team at Muster is customer service driven and great to work with. #### Cons Looking forward to Muster version 2.0 and the new functionality it will provide. #### Vendor response Hi Anthony, Thank you for the wonderful review and for being a continued power user of Muster! We're beyond excited for the release of Muster 2.0 and the new functionality it will provide our customers. Our team can't wait to get it into your hands. -Corey Replied March 2021 --- ### Easy Way to Mobilize Your Grassroots to Tell their Reps Their Opinion - Overall rating: 4/5 - Reviewer: Margie E. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We were able to give grass roots an easy way to reach their reps - it was so easy that our action center was shared by several allied organizations to their followers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use. Meets our needs for advocacy and geocoding people to their correct rep. #### Cons Doesn't measure twitter activity. Can set up action center for Twitter, but software doesn't currently have ability to measure tweets generated. --- ### Effective Advocacy Tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Using Muster has increased our reach on issues that matter most to our members. Our members find it easy to click through the prompts and customize their message to legislators, and they are able to easily share the Action Alerts among their networks as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Muster is an effective tool for engaging our association membership to participate in advocacy activities and engage their elected officials. With a few simple clicks, it makes it easy for people in our network to reach out and advocate. #### Cons There is not a way to modify the text in the messages we send to legislators—ie, bolding certain phrases, italicizing legislation, or bulletin key takeaways. This is disappointing that the letter the legislator receives is not eye-catching in that way, where they can easily pull out the key features of the message. #### Vendor response Kadi, Thank you for your wonderful review and we appreciate the feedback! We always want to ensure the deliverability of constituent messages which is why we made the choice to limit the styling for them. We look forward to continuing to serve the Michigan Federation for Children and Families and making it easier for your supporters to connect with their legislators. Best, Corey @ Muster Replied February 2020 --- ### Muster wins! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Public Policy - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Muster allows us to succeed where Mailchimp failed. We have appealed to our members to contact their representatives in the past. Now that Muster has made that nearly automatic, we see that members are now taking action. And liking the experience. More than changing the course of discussion in the legislature, Muster has given our members the ability to get to know their delegates, and for their delegates to get to know them. Linking up constituents with their representatives is fundamental to our democratic way of governance. Not only is Muster an easy to use package, but the staff is friendly and responsive to queries. We have used Muster as an integrated solution, combining it with MailChimp, with Facebook, and with Twitter. And according to our growing membership this integrated approach is working. While we are working with Muster to make the software experience even more useful, we have no hesitation in recommending this particular package for anyone's advocacy software needs. #### Cons Working with Muster staff on improvements which are not critical to the operation of the system. --- ### Easy way to mobilize our members - Overall rating: 5/5 - Reviewer: Elaine A. E. - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: 3-5 years · a few times a year - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great experience! Great customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and the personalized customer service. The guys at Muster always respond quickly and get the job done well. #### Cons Updating contacts can sometimes be a pain. It would be great if somehow we could integrate information on users of this software with our database in a seamless way. That may have more to do with our database than with Muster. --- ### Muster is a Must-have - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Public Policy - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: April 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We began using Muster in its early days as a tool for us to build a grassroots advocacy organization. Before Muster, we used MailChimp, which is great for sending email, but it doesn't provide the key functionality of calling your list to specific, political action and then tracking the outcomes. Muster was absolutely critical to our success when, last year, our city council passed the final vote to begin building rapid transit infrastructure for our city. Now, as our organization grows and matures, Muster's features allow us to keep our supporters engaged and keep our officials on the right track. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Muster is great for the following reasons: Excellent underlying data that makes segmentation and targeting your list simple. The team is fantastic at supporting their product. Sending quick updates is easy. #### Cons Muster could be better if: More integrations Greater ability to customize emails Organization-facing mobile apps for managing lists, signups, calls to action. --- ### Political Action is Easier - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Political Organization - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We are a professional association working to pass state legislation and this is the first political action software we have used. So, far it has been going very well and the learning curve for the system is very modest. As we build our database of contacts, we're also gaining confidence in our ability to efficiently and effectively mobilize our members to contact key legislators at just the right time. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Muster is very easy to use and the ability to identify contacts by legislative district is extremely helpful. The ability to create Calls to Action with accompanying message templates looks very promising and will get much more use as we get closer to the upcoming legislative session. #### Cons While this system will identify contacts by legislative district, it doesn't currently identify the legislative district of an individual contact. We understand that is likely to be added in the future and will be much appreciated. --- ### We needed a simple and straightforward 'contact your legislator' tool. We got that and more. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Legal Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered We increased our grassroots lobbying presence from practically non-existent to one of the most active groups in the state of Iowa. We also grew our activist network 4-fold, with the help of a lot of online ads that drove new activists to the action page. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's very simple, you can begin using it almost immediately after signing up, and you can track and monitor every email/letter/phone call you produce. We signed up thinking we would only use the email action tool to get members of our organization more involved in grassroots lobbying. Instead, we used every tool available and grew our activist network 4-fold (with the help of a lot of online advertising to drive people to the action page). #### Cons When you create a new email action for users to click on and contact their lawmakers you can edit the landing page (which describes the purpose of the action and some talking points) but not the form letter. So if you want to freshen up a form letter you have to create a new email action. This was just a minor inconvenience. --- Showing 1 - 10 of 26 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/muster-profile/reviews/) ## Other Top Recommended Nonprofit Software [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1482) Recently recommended **87** times [GiveSmart](https://www.softwareadvice.com/event-management/givesmart-profile/) **4.5** (211) Recently recommended **85** times [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (620) Recently recommended **75** times [Almabase](https://www.softwareadvice.com/nonprofit/almabase-profile/) **4.7** (144) Recently recommended **61** times Stuck Between Options? Our experts can help you compare Muster with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice