The configuration and data migration process was a bit confusing and more time consuming then we planned on.

Reporting out-of-the-box is very limited, but an interface with Tableau is available for an additional fee.

When adding a photo under profile, the photo can't be seen 100% after it's downloaded. So for our restricted users, it's hard to view a client’s photo because only the forehead if visible.

There's the ability to report directly from the raw data (from the back end) but this requires a fair bit of extra knowledge to get it working effectively.

Everything was handled remotely so, if there is any complaint I believe it is just not being able to work in person with anyone.

User friendly, flexible, you can design to fit the needs for Case Management Program.

The software can be difficult to configure and test.

This blocks out more time than is real time for clinicians availability.

Overall the staff at Penelope is helpful and knowledgeable. Penelope is pretty expensive compared to many other databases and the software does offer a good bit to help compensate for the cost.

With Penelope, we are able to share necessary client information with other case managers with greater ease and efficiency.

Some parts are difficult to navigate without referring to the written instructions.

Customer support is wonderful. It's easy to navigate with great instructions right there.

Overall really good experience, staff are knowledgeable and great to work with.

Lack of modern functionality, lack of communicating to customers, broken promises with timing.

Penelope was able to offer customizable options and reports (reports are an additional cost) that fit our needs.

Can be difficult to teach new users the organization behind the software, not always intuitive, billing statements are incredibly complicated.

Our particular business pushed the Penelope system slightly out of its intended scope, but the Athena team has been so flexible with us and very creative in solving our issues.

It allows our 110-member staff to record information in the correct categories. We are able to source the data collected from Penelope and integrate it into our excel spreadsheets.

We did have issues where Athena struggled to understand our business model during configuration.

The ease of access to log into Penelope and the extensive help support (trainings, guides available on the website, and direct technical support) are additional key features Athena excels in.

We love the ability to configure Penelope to best fit our organization, and we look forward to the reporting updates in the near future.

Although we are struggling to get Athena software to add some new features that most health care software has already incorporated, such as integrated client sign ins.

The best part about this software is the customer support that comes with it. We were able to customize it with the help of the Athena team to meet all of our case management needs.

We have found great value for money in this partnership.

When we initially utilized Penelope I accidentally delete en entire file.

I find the Customer Service to be Excellent. Its been an all around great experience and I would Recommend Quickbooks to anyone.

I like the fact that it integrates with a bunch of other things and makes it super useful for invoicing.

It had great tech support, excellent documentation, and superb online help. A great product for a very wide range of businesses.

QuickBooks by Intuit is a great accounting solution for small businesses as it is easy to use and has great support.

The update method and stability of the software is just poor. The file has to be repaired sometimes because it gets corrupted.

It can be a pain when you make a mistake and try to fix it. For some things, there are too many steps to fix the mistake.

Inventory  wtih the option to add photos and ability to connect my bank account are the best parts so far. Integration with a powerful CRM  (Method) that does not cost  a fortune.

This is absolutely ridiculous and appears to be by design. Shame on Intuit for this scheme to rip off its customers.

The ease and user-friendliness of it. It’s definitely a great software to use for reconciling important information.

What I like the most about this super cool software is how easy it is to use compared to other softwares out there.

I am currently shopping for a different software and will be moving all my clients to that. I am extremely disappointed in the approach that was taken to hurt small businesses.

Sometimes the software will freeze up and I'll have to restart it to get it to work again. That is kinda annoying to have to do that.

I love the functionality of it and how user friendly it is. My favorite is integrating the bank and CC for easy reconciliation.

I don’t think there are any missing features or anything that I dislike  about this software.

Good reporting capabilities, ability to customize invoices and other functions is also great. Would recommend online over desktop version.

Seamless integration is a benefit. We have been using it for years and I like the continuous improvements that are made to the platform.

I like the ease of use of Quickbooks. The system is easy to navigate and they have helpful tooltips in case you have a question.

The price is very affordable. Good accounting reports and provides great flexibility with third party applications.

If you switch from the online version to the desktop version, it can be difficult. Also, the data is not automatically backed up so you have a risk of losing your data.

This is the best software for all size organizations. I love that it integrates with my bank account and gives me clear reports with visuals.

The best part about QuickBooks was that it was online and we had the ability to work even though we were not on the office premises and it allowed us to work efficiently and effectively.

Help section is great and very informative. We use the reports feature a lot, and it is awesome to have so many reports to choose from to analyze how our business is doing financially.

Most I love about this software is that it is relieable pretty much good to be recommended for anyone.

In spite of its costs and its less-then-heavenly online assistance, QuickBooks Online wins our Editor's Choice honor for offering the best, thorough, helpful, and usable devices.

I love how easy it is to keep track of our spending and how we are growing. I love how we can send invoices and how accessible their customer service is if you need help.

I really liked how this app is really great for small businesses with employees on-site. Once you learn the software you should be confident that Quickbooks is the best out there in the market.

I love that you can manage your personal and buianess finnances with ease and you have help through out the entire process.

US Dollar

Penelope is a cloud-based case management solution for nonprofits, governments, universities and health and social services providers. Primary features include scheduling, notes, smart forms, automated workflows, email and SMS reminders, staff communication tools, referral and wait list management and reports.

The automation engine allows users to set workflows, tasks, notifications alerts and action triggers. Users can create time or event-based workflows to suit their requirements. It provides multiple pre-built reports on client demographics, service provision stats, client outcomes and others. Users can export these reports to Microsoft Excel, Crystal Reports, or MS-ACCESS. It also offers integration with Tableau that helps in creating data visualizations.

They offer a mobile feature named Engage for Penelope that allows users to fill documents and conduct discussions with providers from their smartphones or mobile devices.

Social Solutions is becoming Bonterra. Learn more at www.bonterratech.com.


LongDescription

Treatment Planning

Document Templates

Patient Records Management

Employee Management

Case Management

Surveys & Feedback

Electronic Payments

Payment Processing

Time Tracking

Email Alerts

Customizable Reports

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

SMS Messaging

Group Notes

Charting

Progress Tracking

Digital Signature

Referral Tracking

Task Scheduling

Ad hoc Reporting

SSL Security

Electronic Signature

Confirmation/Reminders

Credit Card Processing

Invoice Management

Wait List Management

Attendance Management

Communication Management

Medical History Records

Calendar Management

Customizable Fields

Collaboration Tools

Self Payment

Template Management

Client Chart Audit Tools

Scheduling

Data Import/Export

Graphical Data Presentation

Assessment Management

Multi-Location

Self Service Portal

Contact Management

Dashboard Creation

E-Prescribing

Training Management

Role-Based Permissions

Client Portal

Forms Management

Workflow Management

Initial Assessments

Child Welfare Management

Activity Dashboard

Reporting & Statistics

Reminders

Administrative Reporting

Medical Billing

Customizable Templates

Billing & Invoicing

Program Management

For Mental/Behavioral Health

Alerts/Escalation

Real Time Reporting

Referral Management

Patient Management

Goal Setting/Tracking

Compliance Tracking

Reporting/Analytics

Case Notes

Contact Database

Progress Reports

Claims Management

Case List Management

Customizable Forms

Appointment Management

Records Management

Client Management

Third Party Integrations

Appointment Scheduling

Multi-Provider Practice

Team Notes

Task Management

Authorization Tracking

Document Management

Email Reminders

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

Penelope

In Person

Live Online

Webinars

Documentation

Videos

QuickBooks Enterprise is an accounting solution designed for SMBs across different industry verticals such as construction, nonprofit distribution, manufacturing, and retail. With QB Enterprise solution, any business owner can expand business operations using advanced inventory, reporting, and invoice tools, in addition to premium support from Enterprise's CS and Payroll teams. Quickbooks includes inventory management, inventory tracking, expense tracking, payroll management, invoicing, multi-user management, advanced reporting tools, and more.

QuickBooks Enterprise offers customizable reporting tools that help users analyze data and make informed business decisions. With over 200+ auto-filled templates and 70 industry-specific reports, this Quickbooks accounting software helps businesses find the QuickBooks data to solve any business issue. Quickbooks advanced inventory tools allow businesses to gain visibility and control over the inventory management process with the ability to track inventory movement, automatically scan and update inventory items, manage any purchase order/sales order from one dashboard, and plenty more.

QuickBooks Enterprise also allows businesses to control, customize, and automate financial transactions with job costing tools, batch invoicing, invoice tracking, cash flow management, fixed asset tracking, sales tracking, payment processing, and more. Businesses also have to ability to scan and attach multiple documents including receipts and quotes for multiple accounting tasks. The tool enables businesses to arrange documents into categories and keep track of important accounting files. This solution also maintains a change log to record changes within each document with the proper date and time stamp.

QB also offers different QuickBooks software such as QuickBooks Premier and QuickBooks Pro that includes include different functionality and features.



Bonterra Penelope vs QuickBooks Desktop Enterprise

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