5
4
3
2
1
Ease-of-use
3.9
Customer Support
4.4
Value for money
4
Functionality
4
"We are so impressed with the promise of this software. It will be nice to be able to get the tech support required to re-set my password to begin using it."
"I had a wonderful experience recently with customer support agent he was Knowledgeable, patient (so very appreciated!!!), follows up, accessible."
"The helpline is always eager to help me with whatever silly question I have. They are more than happy to walk me through problems and help figure out solutions."
"TERRIBLE response from support team. Reports are flawed, have holes, there are more workarounds to make sure that the right things are included and excluded."
"My biggest complaint (other than the alphebetical order issue) is that the person inputting the data should have more of an understanding as to the inner working and fields available in Salsa."
"Disjointed, kludgy, unintuitive, overly-complex, and outdated on the CRM side."
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