Salsa CRM Software
Salsa CRM is constituent management software that helps nonprofits build donor profiles, track every donation and interaction, create direct mail appeals and report on all development activities.
Salsa CRM features include donor cultivation, processing of all gift types, direct mail, built in word processing, mail merge, event/auction management, grant management, task reminders, member management, volunteer tracking and database permissions and security. A dashboard provides tools to dive into campaign performance analysis and track performance.
The Salsa Engage module includes mobile-ready digital marketing tools for email, social and online donation forms. Users can nurture and retain donors with marketing automation functionality that sends triggered emails and automatically adds contacts to new lists based on their behavior or activity. With social media marketing tools, organizations can share updates, publish schedules or post messages on multiple social media platforms. The solution also offers social sharing options to allow supporters to share their contributions on their social media profiles.
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Dashboard -
Constituent information -
Design preview -
Email series -
Donate page
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 2000, Windows 10
160 Reviews of Salsa CRM
Mary from CBE International
Specialty: Faith-Based Ministries
Employees number: 11-50 employees
September 2017
September 2017
A slow transition to a new CRM
Pros
The feature we liked the most was that it was connected to Salsa Engage, connecting our website, CRM and email marketing.
Cons
Salsa CRM doesn't have an events module or a membership module which we had with our previous database.
Ann from St. Paul's Monastery
Specialty: Faith-Based Ministries
Employees number: 11-50 employees
September 2017
September 2017
I unfortunately forgot my password to access the training
We are so impressed with the promise of this software. It will be nice to be able to get the tech support required to re-set my password to begin using it.
Pros
Advanced marketing features and the fact that we can discontinue services such as PayPal and Constant Contact. I am excited to see a software that understands the very complex needs of marketing v. the fairly simple software requirements needed for billing and finance.
Cons
From very limited experience as a brand new user: I requested a new password 1.5 hours ago and have also been on tech support chat and email. It is still not resolved. Was on hold with the support line for 20 minutes; then had a complex conversation that is still in progress. They are trying hard, but I've never had such difficulty getting a password re-set.
Erika from American Patriot Service Corp
Specialty: Other
Employees number: 2-10 employees
September 2017
September 2017
SalsaCRM
Overall we love using both the Salsa Engage and CRM platforms together. Once there is a good grasp on how the software works, minus the occasional bug, it is pretty slick and easy to use. Educational tools are improving but initially, we were on our own. Customer service was super helpful, and later in the process, Salsa CRM integrated a tutoring site which has also been helpful.
Pros
A great database system with a lot of very useful features and options. We have loved how it has helped us organize our non-profit.
Mary Elizabeth from Chattanooga Youth Network.
Specialty: Faith-Based Ministries
Employees number: 2-10 employees
June 2017
June 2017
Very pleasant thus far.
It's worth the struggle.
Pros
I think their biggest pro would be their customer service. They are quick to respond and they are patient with my ignorance of the product.
Cons
The conversion is hard because you have to upload an excel sheet with a million fields. I think I would like for it to be more simple.
Maria from Lake County Haven
Specialty: Human Services
Employees number: 2-10 employees
June 2017
June 2017
Great CRM for a small to medium non-profit
For reference, our agency was using an old version of GiftWorks before we switched to Salsa.
Pros
Constituent records are easy to navigate and the CRM itself is east to work in (good search capability, easy to see relationships and prospect tasks). Engage email feature offers a lot of tools to cultivate donors more effectively. Support has been great, too. Conversion went very smoothly. All email/phone help as well as recorded/live webinars offer most things you need to know to get set up and running.
Cons
We haven't identified any major cons yet. We are really happy with the product! One area we don't know much about yet is reporting.
Katherine from Skin of Steel
Specialty: Philanthropic Foundations
Employees number: 2-10 employees
June 2017
June 2017
Salsa CRM
The overall product with Salsa Engage (I love this product!) was cheaper than our previous CRM without a P2P program, so it seems more economical and does more for us.
Pros
Good on-line tutorials, great customer support when you call (but don't send a "support ticket" and expect quick turn-around -it can take weeks!). Fairly intuitive to use.
Cons
It sometimes is glitchy, particularly when entering donations manually. Also, getting CRM to populate a customized acknowledgment letter has been difficult.
Chanelle from The Child and Family Guidance Center
Specialty: Human Services
Employees number: 51-200 employees
June 2017
June 2017
Would not reccommend
Pros
Agency just started using this product and it keeps track of contacts fairly well, better than previous software. The email automation features are also solid.
Cons
lack of customer service, if I need help there is no direct line I can call. The product is not very intuitive. Trying to run reports proved to be a challenge.
Response: Dan, Salsa Labs
Date: July 2017
July 2017
Hi Chanelle - We are sorry that you've found our Customer Support lacking. In addition to email support, we certainly do provide phone support daily from 8AM to 8PM. You can reach Customer Support toll-free at 866-935-8281. We also provide customers with a searchable knowledge base and access to an interactive, hands-on e-learning platform called Salsa Scholars. Broken into easy to digest modules, it's great for a tutorial on reporting and queries.
Amy from Pegasus Therapeutic Riding
Specialty: Human Services
Employees number: 11-50 employees
June 2017
June 2017
Good for keeping all donor information and notes in one central and safe location
Pros
Ability to easily keep notes, documents, gift details and contact information in one easy-to-access cloud-based location. I had a wonderful experience recently with customer support agent he was Knowledgeable, patient (so very appreciated!!!), follows up, accessible. Thank you!
Cons
I inherited this software and we have some challenges with the ease and quality of reporting. This might be due to the way we set up our system. We are troubleshooting this and will reach out to customer support if we have continued questions.
There are some reports that I'd like to see as automated. For example, top gifts, top donors, etc.
Mallory from Minneapolis Urban League
Specialty: Human Services
Employees number: 11-50 employees
May 2017
May 2017
Great Product for Small Nonprofits
Pros
Salsa Labs makes fundraising and communications easy for our organization. I am a one-woman marketing/fundraising/grants department and I love that Salsa makes it easy to create pages that match our branding. It makes for a seamless interface between the website, printed materials and online forms. The ability to make forms is key for us since it imports the information directly into our donor database. I would highly recommend this product to other nonprofits, especially those with a small staff.
Cons
I wish the training materials could go more in-depth and offer more information on best practices and how their products help you achieve them.
Gwendolyn from ACHIEVA
Specialty: Human Services
Employees number: 501-1,000 employees
May 2017
May 2017
Great CRM, Even Better People!
Pros
It's a great tool - easy to use and you have access to build just about any query imaginable. The best part about Salsa CRM, though, are the people. Their customer service is great! Whenever I've had an issue or a question they've provided personal attention within minutes.
Cons
I would like to see more training and tutorials about best practices and how to unlock the full potential of Salsa CRM. I know it's capable of doing so much more than what I'm currently using it for. I'm eager to learn more about mastering this tool!
Barb from Village Project
Specialty: Human Services
Employees number: 2-10 employees
May 2017
May 2017
Peer to peer review
The inability to add off-line donations to individual fundraising pages is our biggest concern at this time. This problem has been detrimental to our fundraising efforts.
Pros
Ability to link together pages with website and social media has been helpful.
Messaging tracking is helpful
Cons
Inability to add off-line donations to fundraising page
Inability to edit transactions
lack of compatibility with Donor pro
Kacie from First Coast no More Homeless Pets
Specialty: Animal Welfare
Employees number: 51-200 employees
May 2017
May 2017
Props to Donor Pro
Thank you for being such a great team to work with!
Pros
The straightforward ease of use and the fabulous help I receive from the support team. I have worked with other databases that are cumbersome and not user friendly.
Cons
Sometimes things are named wonky things.
zoya from Minnie's Food Pantry
Specialty: Philanthropic Foundations
Employees number: 2-10 employees
May 2017
May 2017
ABSOLUTLEY HORRENDOUS
PLEASE DO NOT WASTE YOUR MONEY
Pros
NOTHING at all. Waste of Money. Waste of Time. Waste of everything. They are horrible. Their service is horrible. They are misleading and negligent in their information they provide.
Cons
Customer service is horrible. They promise you if their system does not work with your data you can cancel. They say if you are unhappy with the customer service you can cancel at anytime. They are a pain to deal with. They say "there is no way for you to get out of your contract" despite what they tell you before you sign up. They do not work with the customer. They do not give you contact information for anyone else to help you. Save yourself the headache.
Lorelei from Age and Gender Equity in the Arts
Specialty: Arts & Cultural
Employees number: 2-10 employees
May 2017
May 2017
Salsa CRM is an Essential Tool for our NonProfit
Pros
Salsa has helped us keep our donor database in order since we began in 2014. Starting with a powerful product like Salsa has given us room to grow as an organization without losing data.
Cons
Like any other product of this nature, the more time you commit to using it, the better you will be able to use it. It requires committing to training to better understand its value.
Becky from Pet Pal Rescue, Inc.
Specialty: Healthcare & Hospitals
Employees number: 11-50 employees
April 2017
April 2017
Helps with our donor maintenance
Salsa has been an adventure. To get customer support, you have to send an email as far as I have been able to see. However, once you get someone to call you they are very knowledgeable, helpful and pleasant. They do follow-up emails to verify that everything is working for you. We have been able to set up lots of categories to make our donor database very specific. This is great when trying to determine how best to approach different groups for donations.
Pros
Lots of customization.
Cons
No phone number to call for help that I could find.
Ben from Eleonore Rocks Foundation
Specialty: Philanthropic Foundations
Employees number: 11-50 employees
April 2017
April 2017
Great online fundraising platform
We moved from simply accepting paypal payments 4 years ago to Givezooks. Salsa's acquisition and implementation of givezooks into their CRM gives us exactly what we need for our small 501 without paying for a lot we don't.
Pros
How easy it is to create annual campaign and new grassroots fundraising pages.
Cons
I wish my team members could reset their prior year pages without creating new ones, and i could just re-link them to the new annual campaign
Vivian from IVAS
Specialty: Other
Employees number: 2-10 employees
April 2017
April 2017
Salsa support is not good
I would not recommend this software.
Pros
I do not like much of anything about this software since Salsa took it over. They are non-communicative and support is not good.
Cons
They keep updating the software but they tell the users nothing about what the update is. The user is forced to try and guess what is going on. Each update seems to make something about the software worse. Took 7 days to get a country code added. This took 2 hours when it was Tower Care. Spreadsheet views keep getting messed up. Says there is an error, then the spreadsheet opens and the software closes.
Margaret from Light of Hope Kenya
Specialty: Other
Employees number: 2-10 employees
March 2017
March 2017
Some pro's but very difficult & terrible at Events
There are some great features about this product, but it is a very difficult system learn and manage and the Event platform isn't fully integrated between DonorPro and Salsa (these 2 companies merged), making it VERY difficult.
Pros
Customer Service is great. Being able to call in and get a live person when I have a question is awesome. I also like the Salsa Engage platform for email blasts, posting on social media, and creating fundraising campaigns.
Cons
Difficult CRM to use and learn, and not that great once it's up and running. Also, Event Platform is not fully integrated between the DonorPro side and the Salsa Engage side. It is easy to set up the fundraising landing page and registration in Salsa Engage, but after that you are left to figure out how to bring those registrations back over to the CRM side, where you supposedly would assign them seats, bidder number and check them in. It was so difficult trying to find a person that could answer my questions, (they admitted that it didn't work properly), that I finally downloaded the info to an Excel Spreadsheet and highlighted 400+ people with a yellow highlighter! Also at check-in, we pre-authorized credit cards in the CRM, and used the recommended cc sliders, but it took forever as they wouldn't pre-authorize unless the address was exactly perfect. (Our old Event Platform would gather that CC info at check-in and pre-authorize with out having to type in an address, or much of anything.) This made registration so slow that we received numerous complaints and it was very stressful.
Libby from St. Anthony School Programs
Specialty: K-12 Education
Employees number: 2-10 employees
February 2017
February 2017
Do not go with this product
I have worked with this product for 2 years now and it does not have the ease of use and capabilities that I was told it does when I first started. We pay for husbands and wives as separate records even though most of them donate as a family unit, not as an individual which messes up our accounting. Pulling reports is like pulling teeth, very difficult and when I call or email for help I am told the solution is an easy one; but after a half hour on the line I am told that what I need cannot be done; which in my book is unacceptable for someone to tell their consumer. I would not recommend this product to anyone ever.
Maude from Wellness Foundation
Specialty: Other
Employees number: 2-10 employees
January 2017
January 2017
Perfect for Us
Salsa CRM, also known as DonorPro has been the perfect solution for our non-profit. I love the way I can customize field and create detailed reports.
Rebecca from Immaculate Heart of Mary Seminary
Employees number: 2-10 employees
July 2017
July 2017
straightforward database
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
An updated, easy to use database system.
Pros
I like the ease of the software. It is very intuitive which makes navigating easier. Most questions can be answered by using the online help, but if a phone call is necessary the staff is very easy to work with.
Cons
Our database system prior to conversion was subpar. I new the conversion would take work on both parts (salsa conversion team and my own). There was little to be done about some data, however one request made was only partially completed. I requested additional work to be done on it and was told that the system went live and there was nothing they could do about it. I don't there is an easy way of fixing it without starting from scratch with an excel spreadsheet.
Laura from Bolder Options
July 2017
July 2017
Salsa is light years ahead of what we were using
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
It can do practically anything you want it to. We chose it over others in part because of the event management functions. Also because of the Salsa Engage
Cons
The learning curve - but this would be the case with any new software. It takes time to learn - you have to build in time to learn the software incrementally over a period of many months.
Cynthia from Ädelbrook, Inc.
Employees number: 501-1,000 employees
July 2017
July 2017
As a new user, I am finding Salsa CRM to be fairly intuitive. There is a lot of data clean-up to do
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
It is too early to tell.
Pros
The intersections of email, word processing, data entry, and other functions appear to be easy to use. But remember, I am VERY new to this and haven't tried any difficult functions, and haven't created anything in Engage, so cannot really comment on that part yet.
Cons
It is not totally clear to me what the Engage vs CRM functions are as yet. The conversion process from Raiser's Edge to this is glitchy and we had to track down pieces of information in Raiser's Edge that were not converted. For example if there was no date of death for a donor or spouse, the fact that they are deceased was not converted automatically. The training path was not clearly laid out. It would be helpful to have a flow chart of critical training and the order in which it would be best to receive that. For us linear thinkers, it feels like the training options came at us from different directions and we became confused on what to do next.
Donna from The Education & Employment Ministry (TEEM)
Employees number: 11-50 employees
July 2017
July 2017
Great customer service, but conversion is a time-consuming pain.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
At this time, we haven't been using Salsa CRM long enough to record any marked benefit. We're still in the problem-solving phase of post-conversion. As the Development Director, I did receive an immense benefit from sifting through the 2.5 million data fields from our conversion templates, however. I now have intimate knowledge of our constituents and our data that I didn't have before. It's given me a better view of our donor base which has allowed for the placement of fundraising strategies. If CRM and Engage would ever interphase properly, Salsa could probably make my life a lot easier. But right now, it makes it more difficult.
Pros
Customer service is awesome. I appreciate that I can call and get help instead of wading through hours of online instruction videos. Everyone I've encountered has been helpful and knowledgeable. I appreciate the ability to categorize constituents into groups. It's proven very helpful on directing messaging to appropriate constituents.
Cons
Frequently used items, such as notes and address and phone edits, aren't where one would think they would be. When learning the system, it causes a lot of frustration trying to find things. Also, there are lots of drop down menus without explanations on how each category affects the larger picture. For example, under "Edit Address," there is place to check is the address is "Home," "Business," or "Primary." (You can check more than one.) Then across from that, there's a drop down menu titled "Reason." No explanation of what this category means. The choices are "All Correspondence," "Bad Address," "Non-Solicitations Only," "Primary Address," or "Solicitations Only." How does this relate to the "Preferred Contact" drop down found under "Constituent Information" which also features "Solicitations Only" and "Non-Solicitations Only"? Isn't that overkill? What's the logic behind that? It would be nice if there was a printed user's guide. Sure, there's all sorts of information online to sift through, but who has time to watch videos? Give me a searchable .PDF with general instructions that include an overview of the drop down menu choices and their best uses. Finally, conversion is NOT easy. You get what you pay for. We paid for the basic conversion, and I had to manually process over 2.5 million data fields from our previous software to Salsa's templates. It took me 6 weeks. We're still waiting for Salsa CRM and Engage to interphase properly 2 months later.
Angie from Conard House, Inc.
July 2017
July 2017
My experience with SalsaLabs has been great!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Ease of use, lower cost.
Pros
The ease of use is what I like most about the SalsaLabs software. The software is very, very intuitive.
Cons
I've experienced a few glitches with the software. The upside is I called customer service and the problems were addressed immediately.
Martha from Kageno
Employees number: 2-10 employees
July 2017
July 2017
It's fairly intuitive and integrates a wide variety of tasks into one.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
I like that the CRM and Engage work so well together making my work easier - It integrates everything.
Cons
There are some functionalities, mostly around events, that I want that Salsa doesn't have- particularly the fact that there's no way to jump to a ticket purchase page without going through the event page..
Joshua from Teens for Food Justice
Employees number: 2-10 employees
July 2017
July 2017
it has been a journey of confusion and clarity that makes me regret that i was confused so long.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
It is really intuitive once you get the hang of it. it also has many more feature than i will be able to use for a long time. I really feel that my organization can grow in to this software.
Cons
It's really hard to get all of my data transferred to the CRM. Also, salsa engage and donor pro need to be better merged into one system. it is really confusing to navigate at first.
Mitchell from Flathead Industries
Employees number: 51-200 employees
July 2017
July 2017
Its a solid CRM
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
The data base management and report generating are both well designed. It makes it easy to keep leads up-to-date
Cons
The templates for mailings leave a little bit to be desired. They are not very customizable and the end product does not usually match what is in the design stage.
Rebecca from Community Shelter Services
July 2017
July 2017
The Salsa CRM software is just the right fit for my sized agency. Great customer support!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
I selected this software because of how user friendly it is as well and the donor engagement platform. Communicating with our donors across many methods is made so easy with the Salsa CRM. The pricing was very fair and competitive with the market.
Judy from Iowa Environmental Council
July 2017
July 2017
Affordable and comprehensive database
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
It is very easy to use. The Engage platform is intuitive and includes some helpful tools such as A/B testing and valuable insights.
Cons
There are a few features missing in my opinion. The ability to add discount codes to events and receive email notifications of contributions would be most helpful.
Derek from Arthritis National Research Foundation
Employees number: 2-10 employees
July 2017
July 2017
Great product with room to grow
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
We got a comprehensive marketing and CRM software solution for a great price!
Pros
The product is pretty intuitive for how much functionality they have built in, but for what you cannot find there is great support, tutorials and articles in the help center. The software is a great comprehensive system designed for the smallest nonprofit or the largest. You can truly customized everything to fit a simple or complex process. We love Salsa and continue to look forward to all the improvements and advancements coming!
Cons
The software is rapidly expanding thanks to their team of programmers, but that rapid expansion doesn't come without a few hiccups. So it would be nice not to experience some of the growing pains, but would rather experience them than not have increased functionality.
Kara from Friends for an Earlier Breast Cancer Test
Employees number: 2-10 employees
July 2017
July 2017
Easy to learn and use.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Much easier to use than our old software.
Pros
Ease of use and understanding. It has all the categories and applications that we need in a donor software system.
Cons
We haven't found anything yet! We are working on the conversion and I hope that goes well..
Esai from Nomad Walking Tours
Employees number: 11-50 employees
June 2017
June 2017
Great product!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros
Is super easy to learn how to use. Great registration pages for events that promote individual fundraising.
Cons
Not many options for social media marketing. I wish it allowed for more cross promotion across different social platforms.
Cherrie from ALS Double Play
Employees number: 1 employee
June 2017
June 2017
We are a very small new charity - I set up all registrations, peer-to-peer events, email blasts.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
The software is somewhat easy to use - after you play with it a while, you can usually figure it out.
Cons
I have been told our platform looks cheap and almost to the point where people are unsure whether it's "legitimate".
It does not have all the capabilities that Donor Pro's peer-to-peer software had so we are unhappy that it feels like we are getting less for our money this year. (e.g. participants were unable to track off-line donations)
Christina from Lighthouse Vocational Services
Employees number: 11-50 employees
June 2017
June 2017
This software has enormous capabilities - I'm still learning. Customer support is great.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Confidence in a state of the art system that can do so much of what we want, providing extremely useful information about our constituent base and fundraising activities.
Pros
The many things we can do with it. I feel like it could take us years to fully tap the potential of the CRM and Engage.
Cons
Figuring out the best way to have the software work with our equipment not as straightforward as I thought it would be.
Jessica from EAC
Employees number: 2-10 employees
June 2017
June 2017
Better than we had, but funtionality, training and best practices not nearly robust enough.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Ease of use, reports robust, ability to ask donor to cover fees, custom fields in various areas to cover what the database doesn't.
Cons
Cost per person instead of range, no user forum or place to add suggestions for improvment in an easy and transparent way, password functionality misfunctions, would like to see Salsa Engage more user friendly like Constant Contact in terms of creating a newsletter or fundraising page from template, linking membership to gifts, no automatic save function, or reminder to save;
Edie from National Ag Science Center
June 2017
June 2017
Social posting, emails, donation and fundraising creation easy within the given parameters.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Ease of use. I like that Salsa Engage and CRM sync with each other. Card Pointe is easy to use on the backend to pull reports etc.
Cons
The event module. Creating an event is easy, but loading that event into the CRM is frustrating and does not have the adaptability to events. Better training would be appreciated on this, the modules only go to a certain point and I feel like they don't really address how a non-profit implements an event. The tech support is helpful with regards to questions and assisting with work-arounds. With that said, I still like the event module, it just needs some refinement (or honestly I need more training)
Theresa from Deutsches Haus
Employees number: 2-10 employees
June 2017
June 2017
Somewhat satisfied but not meeting all expectations
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Ability to move from Excel to a true database.
Pros
Nothing in particular that you wouldn't expect from a standard CRM package. ability to add pictures.
Cons
The letter/mail merging is too complicated. Even after speaking with your rep who showed me step-by-step. It's an arduous process and she agreed.
John from Beyond Toxics
Employees number: 2-10 employees
June 2017
June 2017
CRM is powerful, but has a steep learning curve.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
This is an extremely powerful package of CRM tools. Great integration with Engage. Customer support is terrific!
Cons
The user interface is a little confusing and learning it takes quite a bit of time. Also, the process for entering new constituents and finding them is not very intuitive at all.
Jennifer from Humane Society of North Texas
Employees number: 51-200 employees
June 2017
June 2017
Overall very satisfied with Salsa and know we will increase our revenue because of it.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Ease of creating donation forms and emails, the drag and drop feature makes it really simple especially for people that don't have a lot of design experience.
Cons
There isn't a way for donors to give donations anonymously. This is important for peer to peer fundraising when larger donors don't want their name displayed on a fundraising page.
