--- title: "Timecounts Software Reviews, Demo & Pricing - 2026" description: "Review of Timecounts Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/timecounts-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Volunteer Management Software](https://www.softwareadvice.com/nonprofit/volunteer-management-software-comparison/) / Timecounts Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/timecounts-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/timecounts-profile/alternatives/) # Timecounts Review From $59/month Free version 2 plans Wondering if Timecounts is right for your organization? Our Volunteer Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Timecounts 4.9 [(15)](https://www.softwareadvice.com/nonprofit/timecounts-profile/reviews/) Pricing Starting at $59.00 flat rate per month ### About Timecounts Timecounts is a volunteer management solution that assists nonprofits, schools, universities, social organizations and community groups with scheduling shifts, finding volunteers, tracking attendance and managing projects and tasks. Timecounts includes a calendar system that allows users to see which shifts are available on any given day as well as create new ones without having to switch between programs. Users can generate customized reports based on specific criteria. The platform automatically sends reminders to volunteers about shift completion. Do you work for Timecounts? [Manage this product listing](https://www.g2.com/products/timecounts/claim_requests/new?auto=true) Wondering if Timecounts is right for your organization? Our Volunteer Management Software selection experts can help you in 15 minutes or less. ## Timecounts User Interface ## Popular Timecounts Alternatives Main Product Timecounts 4.9 [(15)](https://www.softwareadvice.com/nonprofit/timecounts-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.93Value for money - 5.0Customer support - 4.53Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [SignUpGenius](https://www.softwareadvice.com/nonprofit/signupgenius-profile/) 4.6 [(1988)](https://www.softwareadvice.com/nonprofit/signupgenius-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.72Value for money - 4.59Customer support - 4.47Functionality Pricing Starting at $11.99 per month Get Price Alternative Product [Vome Volunteer](https://www.softwareadvice.com/nonprofit/vome-volunteer-profile/) 4.6 [(37)](https://www.softwareadvice.com/nonprofit/vome-volunteer-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.84Value for money - 4.86Customer support - 4.35Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [ivolunteer.com](https://www.softwareadvice.com/product/458126-iVolunteerOnline/) 4.7 [(40)](https://www.softwareadvice.com/product/458126-iVolunteerOnline/reviews/) Ratings Breakdown - 4.38Ease of use - 4.79Value for money - 4.77Customer support - 4.45Functionality Pricing Starting at $135.00 per year Get Price Alternative Product [Volunteero](https://www.softwareadvice.com/product/529146-Volunteero/) 5.0 [(21)](https://www.softwareadvice.com/product/529146-Volunteero/#reviews) Ratings Breakdown - 4.90Ease of use - 4.86Value for money - 5.0Customer support - 4.62Functionality Pricing Starting at $20.00 per year Get Price Alternative Product [VolunteerLocal](https://www.softwareadvice.com/nonprofit/volunteerlocal-profile/) 4.8 [(206)](https://www.softwareadvice.com/nonprofit/volunteerlocal-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.75Value for money - 4.96Customer support - 4.60Functionality Pricing Starting at $600.00 per year Get Price ## Timecounts Pricing and Plans Starting price: $59.00 per month Free Trial Free Version Free $0.00 flat rate, per year No plan information available Pro $59.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Timecounts Features - Popular features found in Volunteer Management Attendance Tracking Event Management Member Directory Membership Management Mobile Access Recognition Management Registration Management Self Service Portal Time Tracking Volunteer Recruiting - More features of Timecounts Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications Assignment Management Calendar Management Communication Management Contact Management CRM Customizable Branding Customizable Fields Customizable Forms Customizable Reports Document Storage Event Scheduling For Nonprofits Personalization Reminders Reporting & Statistics Scheduling Search/Filter SMS Messaging Summary Reports ## Timecounts User Reviews ## Timecounts customer ratings - Overall rating: 4.9/5 - Total reviews: 15 ### Rating distribution - 5 stars: 14 reviews (93%) - 4 stars: 1 reviews (7%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.9/5 - Customer support: 5/5 - Functionality: 4.5/5 --- ### Our search for the perfect volunteer management system ended with Timecounts! - Overall rating: 5/5 - Reviewer: Tom B. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered We're using Timecounts to manage a community of over 220 volunteers taking part in a project to digitise the world famous photographic collections of the Courtauld Institute of Art, an independent college of the University of London. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We came to Timecounts after frustrating experiences with other volunteer management systems: simple things like having to run a report to find out who was volunteering that day, or finding that our volunteers simply couldn't find their way around the interface led us in search of something better. Timecounts fits beautifully with our aspirations in every sense: it's logical, looks beautiful, makes tasks such as responding to notifications a pleasure and has some of the most responsive customer service we have encountered. We particularly love the new Highlights and Insights dashboards that display hours, birthdays, a leaderboard, community growth as well as detailed stats per volunteer over selected time periods. We also love the ease with which Timecounts allows us to communicate with our volunteers; as groups an on a more personal level. One year in and we have renewed our subscription. That should say it all. #### Cons Nothing really. It's been a pleasure to see the software develop over the past 12 months: Amanda and her team clearly have a well thought out development plan for Timecounts. It would be lovely to either style messages with images or, more usefully, see an optional integration with Mailchimp or similar for more detailed messaging options, but this is just being picky! --- ### Great for organization and engaging community! - Overall rating: 5/5 - Reviewer: Anna A. - Product usage: Used daily for more than 2 years - Reviewed: September 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros There are so many things we love about Timecounts: 1. Customer rep is amazing to work with! She understands the needs of the user and is always open to feedback. We've felt incredibly supported and heard by her and her team. 2. We're able to store all of our volunteer information through Timecounts, including volunteer contact information, volunteer history, all of our forms, events, etc. 3. We really love how our hub came out. Timecounts made it super easy to customize it so that it could fit our brand and aesthetic. It was also very easy to set our hub up. I did it all by myself and didn't have to rely on our design team at all. 4. How easy it is to organize volunteer information. Tagging allows you to identify different skills, activities or group. For instance, we have a reception tag for volunteers who are great at the front desk. Also, the filter functionality is super helpful. 5. Assignments, Events, and Gatherings make it super easy to coordinate and schedule volunteers. This functionality has been HUGE for us. 6. Messaging also makes scheduling and coordination easy. Timecounts is still developing a lot of functionality and features, which is exciting! They have a big vision for the future of Timecounts but this means that sometimes, things are still being built. Anytime I've felt like "if only Timecounts had this" I've been able to communicate with the customer rep and in some cases, she's been able to implement my requests. Timecounts is always working towards being better, more user-friendly, and to fit the needs of their users. I highly recommend it! --- ### Timecounts - Overall rating: 4/5 - Reviewer: Brittany G. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered Good. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Manages our volunteers time. It's also a great tool to communicate with volunteers. #### Cons The scheduling tool doesn't quite fit our needs --- ### Best platform that fits our needs - Overall rating: 5/5 - Reviewer: Candace D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered They are responsive and actually have a plan for the future and a reasoning for why or why they won't move forward with specific things. Timecounts is constantly being updated with cool and helpful features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I enjoyed the look and feel of the software at first glance. Other volunteer management platforms seem like they needed to be updated. Timecounts is also easy to navigate as a volunteer coming into the system. Pricing is great, and I appreciate how helpful the team is with my seemingly countless questions. #### Cons I'd like to be able to merge duplicate accounts. Right now I'd have to add emails and time served separately. The time displays day/month/year still even though I specified month/day/year. I'd like more functionality with messaging (attachments for events, for instance). --- ### Clean, Clear and Comprehensive Volunteer Management with Great Support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We manage a team of 50 or so volunteers with regular weekly shifts in a community art gallery. Volunteers can select their own shifts with Timecounts, which is awesome, and it ties into our web site nicely with embeddable forms. Volunteers have remarked how modern and professional the service is, especially in comparison to what we were previously using (another popular online volunteer manager). #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Timecounts has made it easy to schedule, track and communicate with volunteers in small community art space. Their new free tier makes the tool accessible to organizations of any size, with the option to grow into new features as required. I've always found their support team accessible and responsive and there is simply no comparison for clean, modern design in a web-based volunteer-hub. I also love that Timecounts in based in Canada, as we are. #### Cons There is no mobile app or even mobile-first web-app to log into. Work in the hub is best done on a laptop or desktop - or larger tablet. Some of the terminology and layout in the app took getting used to, but that has improved over time and it becomes second-nature once you adapt to the Timecounts process. --- ### Volunteer Management - Overall rating: 5/5 - Reviewer: Alexander L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The customer services and responsiveness is what drew us to hire them in the first place. They adapt to the needs of their customers and have only gotten better and better over the past two years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very intuitive and has a public facing website that is user friendly for any level of computer user. #### Cons I believe this is getting upgrade but it would be helpful if the export feature had more options. I would like to export tags and notes, etc. --- ### Timecounts Volunteer Administration System - Overall rating: 5/5 - Reviewer: Becky C. - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered We were looking for a volunteer administration system that would work with Social Media and compatible with smart phones. I was delighted when I found Timecounts. I am able to designate a photo for each event that would attract a volunteers attention. With the ability to link one opportunity to social media increased the number of volunteers for the events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This site allows you to create attractive custom volunteer opportunities which are compatible with smart devices and social media. I am able to keep in real time contact with my volunteers. I am able to create private events for small groups. Best customer service ever! Any site glitches, which are rare, are fixed in less than 15 minutes. #### Cons This software is still under development. The future plans for accommodating group sign up is coming soon. At this point, I work around this until it is fully developed. --- ### Thumbs up from www.TheShareMisison.com - Overall rating: 5/5 - Reviewer: Scott M. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Excellent and top notch. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is solid product at an exceptional price. Go ahead, shop around. See if you can find a similar bang for your buck. And if you actually do find a worthy competitor, next see if you can get the nearly instantaneous customer support that which Timecounts provides with their chat portal. Go ahead, try. Or, you could just take our word for it. Timecounts is our key volunteer & portal. We love it. #### Cons Being a fairly new product, the Timecounts team is not shy to say that more features will be rolled out soon. Yes, some tweaks, such as more customizable features, would be great, but the team's heart is to always improve. We'll wait for sure! --- ### Timecounts is making my job easier - Overall rating: 5/5 - Reviewer: Caroline K. - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered Thank you timecounts for making my job so much easier! I can manage my volunteers more efficiently because all their information is available at the click of a button. My volunteers are happier because they can easily sign up for shifts that better fit their schedule (and mine). This software saves me hours of work every single week and if I ever have a question or problem Danielle is always on hand to walk me through it. Thank you Danielle and Timecounts! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that each of my volunteers have a profile where I can look up their contact information, activity, signup forms, etc. --- ### Excellent service for volunteer recruitment! - Overall rating: 5/5 - Reviewer: Alex B. - Verified reviewer: Yes - Industry: Education Management - Company size: 5001-10000 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Rep is very responsive and great to work with! Timecounts is a very valuable service to our schools! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has many features to plan volunteer activities and contact volunteers. #### Cons I can't say I disliked anything about the software. --- Showing 1 - 10 of 15 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/timecounts-profile/reviews/) ## Other Top Recommended Volunteer Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (620) Recently recommended **73** times [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) **4.7** (89) Recently recommended **40** times [Get Connected](https://www.softwareadvice.com/nonprofit/community-connect-profile/) **4.4** (95) Recently recommended **23** times [Bonterra EveryAction](https://www.softwareadvice.com/nonprofit/everyaction-profile/) **4.4** (156) Recently recommended **18** times Stuck Between Options? 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