WebSuite2 vs Blackbaud Financial Edge NXT

RATING:

4.8

(26)

WebSuite2 has 26 reviews and a rating of 4.85 / 5 stars vs Blackbaud Financial Edge NXT which has 166 reviews and a rating of 4.23 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (26)
4.2 (166)
Ease-of-Use
5 / 5
4 / 5
Value for Money
5 / 5
3.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 15, 2021
March 12, 2024
Pros/Cons
  • Pros

  • The ability to customize the information, have it integrated with our website and easily output reports, name badge, and invoices.
  • User friendly; customizable, easy to train staff, features like events management, continuing education module, e-bulletins, etc.
  • Cons

  • I can't think of anything. If there is something we don't like, they change it.
  • This is, of course a pro for those associations. Unfortunately, the lack of permissions within the system forces associations to rely on TCS' staff to make any changes to web design.
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  • Pros

  • The software is user friendly and super robust allowing non-profits ways to streamline accounting and keep the data integrity.
  • Interfaces with our Fund Raising software (Raiser's Edge, I am equally thrilled with that too, and mostly for the same reasons cited herein).
  • Cons

  • Once blackbaud lures you in you are trapped, then they raise the prices , sometimes by three times the original amount, and your company suffers.
  • Unless you have a tech department willing to invest time into the api it is hard to do your own in depth analytics out of the box or connect the software to other systems.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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2020

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4 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos