FiveStars vs Square Payments

RATING:

4.6

(1284)

FiveStars has 1284 reviews and a rating of 4.58 / 5 stars vs Square Payments which has 2325 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (1284)
4.7 (2325)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 4, 2023
May 7, 2024
Pros/Cons
  • Pros

  • I love how Fivestars sends all the latest deals straight to my phone, making it easy to use, find my deals, and remember what I have.
  • I am always looking for different ways to save money so I was definitely super thrilled about signing up the first time while I was shopping at Plato's.
  • Cons

  • Most store owners cashier don't know how to credit points. Confusing App and Confusing in-store experience.
  • If I have a bad signal it’s hard to use. That is really the only issue I have had with the program.
Read all user reviews
  • Pros

  • I love being able to offer my customers the option of paying me with an emailed link. Many people do not like to give out their cc information and this is a great option for a direct sales business.
  • Best of all, payments to your account are very quick, with a fantastic option for instant transfer.
  • Cons

  • The only downside to the Square software was the lack of Wi-Fi compatibility and the short distance the square had with Wi-Fi as it frequently was reconnecting.
  • I dislike the fees that are charged for people processing payments for each transaction.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos