CSG Forte vs Melio

RATING:

4.5

(81)

CSG Forte has 81 reviews and a rating of 4.48 / 5 stars vs Melio which has 370 reviews and a rating of 4.22 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (81)
4.2 (370)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 2, 2023
April 30, 2024
Pros/Cons
  • Pros

  • Simplicity and effectiveness. Exactly what we were hoping for.
  • I have been using Forte for about 3 years or longer now. Every time I need help or have a question the team is great no matter who I speak to.
  • Cons

  • The first iteration was new, and functions were missing.
  • The interface seems a bit outdated and it was confusing to figure out how to use all of the features at the beginning.
Read all user reviews
  • Pros

  • This software is amazing and I like it because is user-friendly, quick and absolutely efficient.
  • It is a direct solution and no ambiguity. The support was fantastic and has helped when needed it, and that was user error, not the platform.
  • Cons

  • I have had multiple support chats with them, where they send me the same message and now have started cutting me off / disabling the chat right after they send it.
  • Also, sometimes when you drop a new vendor's invoice, the software doesn't read it correctly.
Read all user reviews
Pricing Range
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$
$
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$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos