Melio vs National Discount Merchant Services

RATING:

4.2

(370)

Melio has 370 reviews and a rating of 4.22 / 5 stars vs National Discount Merchant Services which has 26 reviews and a rating of 4.46 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (370)
4.5 (26)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 30, 2024
May 17, 2022
Pros/Cons
  • Pros

  • This software is amazing and I like it because is user-friendly, quick and absolutely efficient.
  • It is a direct solution and no ambiguity. The support was fantastic and has helped when needed it, and that was user error, not the platform.
  • Cons

  • I have had multiple support chats with them, where they send me the same message and now have started cutting me off / disabling the chat right after they send it.
  • Also, sometimes when you drop a new vendor's invoice, the software doesn't read it correctly.
Read all user reviews
  • Pros

  • My experience with NDMS has been nothing but positive from the very start. The staff is super friendly, knowledgeable, and happy to help with any questions I had.
  • Once setup, it is very easy to use. It is a secure way to process payments.
  • Cons

  • Switching from accounts is confusing. I have two merchant accounts.
  • The only thing that slowed down the pace of my application was my own lack of knowledge about the industry and not having all the necessary financial records readily available.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos