We utilize most of the Tandem software modules. All modules are very feature rich, yet very similar user interface makes learning  new features or modules seamless.

Reduced time to manage audits and track mitigation tasks. One virtual location to store documentation such as audit, risk and compliance docs.

My least favorite aspect of the software is the INABILITY to unlink the modules.

So many options available. From BCP to Risk Analysis.

Sometimes it's hard to figure out what to do in the modules. I think it's a team issue tho as most of us do not watch the videos on the products.

The software is very comprehensive and modules are interfaced as a cross reference. In addition our auditors and regulators love it.

Ease of use and to the point customer support would be the key success points. Templates are always there to get help and tutorial shows a lot to offer for beginners.

Exceptional and easy to use Information Security platform that is delivered at an affordable price.

The customer service is fantastic and is always very prompt to respond to our inquiries. I feel that they are very approachable and offer solutions when called upon.

Staff is very accessible and responsive. Excellent training provided live and recorded.

Any questions or concerns are answered immediately and the people are always friendly and willing to help.

When using the Business Continuity module, I often run into a few conflicts with the listed vendors that are linked to the Vendor Management module.

I'll be the first to purchase a change management module if/when they build it into their ecosystem.

They desperately need an onboarding component into vendor management platform.

Both good and bad, there is a lot of interplay between the different modules. Since all of the modules are tied together making a change to one may require you to make corrections to several others.

The basic functionality of many different risk management needs are addressed and for the price, it cannot be beat and the interoperability between the modules is excellent.

The best feature of the software is the ease of use for Board Reporting and tracking tasks and assignments across our organization.

I also greatly appreciate the webinars. They are very responsive to the users.

The system is always evolving and that they listen to their users. Love the access to all the training videos and super quick responses from the support team.

Cons would appear if you are to use other modules maybe, but the modul we tried revealed no staggering points.

I like the integration between the modules that provides you with a comprehensive snapshot of what the examiners are concerned about the most.

Tandem software and CoNetrix staff are both amazing.

Been a customer for over 10 years. Great company to work with and great products.

The Tandem Software is easy to use and is a good value with many useful features.

Like how the data integrate with their other module allowing the user to do less clicking.

Sometimes it can be difficult to find the exact section of information you are looking for if you don't use it often.

It is a highly manual process to go through each Risk Assessment and add the potential new control and then remove it if it is not adopted.

We have been very pleased with the implementation so far. We have not capitalized on all of the features so far but are impressed with the ones we are using so far.

It's a excellent software with powerful features for document management solution. DocTract offers advanced security features to easily share your sensitive documents with your team.

I notice that customer support of their support team is excellent, they can solve your queries and provides a great support.

Excellent customer support. Streamlines document management, collaboration, and compliance.

DocTract is very powerful document management software that helps any business who are looking for manage their documents, policies, and procedures.

I liked the interface and ease of use with building workflows and the customization available. The ability to edit documents with ease while capturing the history has also been really great.

DocTract has a few minor issues like sluggish loading and limited third-party app integration, but they have no significant impact on productivity.

The most difficult thing that we discovered was having to convert our pdfs into word documents.

There really isn't much I can say that I dislike about DocTract.

DocTract is an excellent Policy Management solution with easy setup and usability. DocTract provides excellent support and follow-up.

The system was introduced early on and this has proven to be a great advantage for us as a regulated financial services firm.

The product does a great job of integrating the policy revision/creation process with the public facing portal. I particularly like the integration with Word and the workflow feature.

DocTract is an excellent Policy Management solution with easy setup and usability.

It's very easy to use and offers secured document management solution with great features. Using this software we can easily communicate and share secured documents with team members.

Customer service has been incredible. This is true from the initial contact and demo, through the implementation process, and finally to deployment.

It is very busy and has a rainbow of distracting colors.

Anyone we have dealt with at any touch point has been professional and helpful. Our employees enjoy the ease of use of the product.

It's a easy to use and secured platform that provides user-friendly environment.

The software is very easy to use, customized and provides powerful features for tracking and managing requirements for your business.

They've been great to deal with and available immediately for any issues or questions I had. Top notch customer service and assistance with using the tool.

All Software has some disadvantage but I can say that DocTract hasn't any major issues as per my usage of the software.

Support is CRITICAL and has been excellent from my first contact with the company to present.

US Dollar

Tandem's web-based application is designed to manage the compliance burden of information security regulations and improve the security posture of each of its users. Tandem is a business-to-business software as a service (SaaS) company and provides 11 unique yet integrated products as part of the software suite.

Used by more than 1500 U.S. organizations, products include Risk Assessment, Policies, Business Continuity Planning, Vendor Management, Audit Management, Phishing, Cybersecurity, and more. Software features include secure document storage, unlimited users, roles & responsibilities, tasks, email reminders, and incredible support.

LongDescription

Document Templates

Offboarding

Exceptions Management

Sarbanes-Oxley Compliance

Mobile Alerts

Credit Union

Customizable Reports

Document Storage

Access Controls/Permissions

HIPAA Compliant

Policy Management

ISO Compliance

Single Sign On

Transaction History

Risk Assessment

Project Management

Approval Process Control

Policy Metadata Management

Risk Analysis

Disaster Recovery

Collaboration Tools

Risk Management

Assessment Management

Self Service Portal

Risk Reporting

Audit Trail

Version Control

Internal Controls Management

Content Management

Security Auditing

Mobile Access

Risk Scoring

Compliance Management

Performance Metrics

Vendor Management

Training Management

Attestation

Issue Management

Risk Alerts

Controls Audit

Role-Based Permissions

Workflow Management

Vendor Payment

Policy Creation

Visual Analytics

Asset Tracking

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

IT Risk Management

Data Visualization

Fraud Detection

Customizable Templates

Response Management

Incident Reporting

Dashboard

Policy Training

Audit Management

IT Incident Management

Alerts/Escalation

Sourcing Management

Compliance Tracking

Reporting/Analytics

Vendor Master Data Management

Incident Management

Summary Reports

Business Process Control

Policy Library

Corrective and Preventive Actions (CAPA)

Audit Planning

Archiving & Retention

Onboarding

Task Management

Document Management

Governance

Real Time Reporting

Data Import/Export

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Tandem Software

In Person

Live Online

Webinars

Documentation

Videos

The Policy Management Cloud solution from DocTract is purpose-built to manage the entire life-cycle of Policies and Procedures for any organization and for any size.  Automate each step in the Policy Management process including document versioning, collaboration, approval, publishing, attestation, and training. 


Built on an advanced technology platform providing features designed specifically for Policies and Procedures, DocTract provides an intuitive configurable interface that minimizes training time and complexities.  Even with a high level of automation and simplicity, DocTract provides the compliance required by many organizations, including version control, full audit trails, electronic signatures, and access security.


Need to publish documents to the general public?  No problem.  Policies and Procedures can also be published to your own Public-Facing Portal in addition to internal viewers.


DocTract strikes the balance between automation, compliance and cost, making it an ideal solution for any regulated or non-regulated environment.  Government, service organizations, financial services, not-for-profit, life sciences, healthcare or even retail organizations.



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