AvaiBook vs Netrivals

RATING:

4.3

(135)

AvaiBook has 135 reviews and a rating of 4.27 / 5 stars vs Netrivals which has 21 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (135)
4.5 (21)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
February 20, 2024
November 24, 2022
Pros/Cons
  • Pros

  • They have an integrated POS, that it is very good so you can charge the guests automatically and they have some interesting channels.
  • Nice trial periode, all seems marvelous. But don´t get too excited.
  • Cons

  • Time-consuming, a very bad process to create and charge a reservation.
  • They collect your BOOKING payments with a 4% extra CHARGE, even you have set BOOKING payments to your account directly. If you complain, they cancell your account, and of course NO MONEY BACK.
Read all user reviews
  • Pros

  • Now we can accurately tell in which products we are the cheapest and strongly invest in them, given the fact that conversions significantly increase at better prices.
  • The interface is very user-friendly, there are plenty of useful features with new features being added on a regular basis, and the customer service is exceptionally phenomenal.
  • Cons

  • Setup was very complicated on our side, they have difficulties to setup with simple CSV.
  • We've been working with netRivals from the very beginning (2016) and we cannot say we have any complaints about its service and features.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos