Confluence vs Shift

RATING:

4.5

(3353)

Confluence has 3353 reviews and a rating of 4.47 / 5 stars vs Shift which has 305 reviews and a rating of 4.32 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (3353)
4.3 (305)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 10, 2024
April 12, 2024
Pros/Cons
  • Pros

  • The plugin is handy and are what makes it really rich although the cost of the plugins can start to add up if they are used they are good value.
  • Awesome document syncing for online collaboration. Superb permission management for critical security of confidential data.
  • Cons

  • Confluence is not the most intuitive program and learning to properly navigate it took a while. I also dislike that it is possible for one corrupted page to crash a whole file.
  • I dislike that Confluence gets a little confusing with multiple links for the same page (a long link and a short link), but it is hard to differentiate.
Read all user reviews
  • Pros

  • I have one workspace for all of my assistants to research. This workspace can also be shared which is awesome.
  • Ease of use coupled with it's compatibilty with many additional apps like messenger apps whatsapp, facebook, and productivity apps like trello and monday.
  • Cons

  • I do not see this problem on the Mac side at all where I can leave it open all the time and never have the same problem.
  • It’s inability to function with our company outlook email without a workaround is a serious inconvenience.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos