Google Docs vs Productboard

RATING:

4.7

(28136)

Google Docs has 28136 reviews and a rating of 4.71 / 5 stars vs Productboard which has 151 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (151)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 10, 2024
May 7, 2024
Pros/Cons
  • Pros

  • We love the fact that we can create documents that we can share with other community partners and know that it is safe and confidential if needed.
  • I love using Docs and being ensured that my work is not going anywhere. Being able to pop in and pick up on projects from home, on my phone, tablet etc is super nice.
  • Cons

  • I am concern about security and data breaches. If your data will be leaked or someone else gets access to your document, it will be a disaster.
  • Sometimes I feel some other party may have access to your files, or restricted access can be breached especially when you see more scary news.
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  • Pros

  • I love having the ability to categorize insights, assign them to users/companies, and attach them to features or ideas on the roadmap.
  • Visibility of how important our customer's feature requests are considering a number of things that are important to our company ex. vision, growth, revenue etc.
  • Cons

  • Unfortunately, there is almost no reporting available. So although I can prioritise against company objectives, it is nearly impossible to report back on how much time and resource is allocated.
  • A little cumbersome when searching for content. I will search for items that I know are in the board and no results come up.
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Pricing Range
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos