Butterfly

RATING:

4.3

(40)

About Butterfly

Butterfly is an employee feedback platform that helps frontline managers understand and improve the level of engagement and happiness of their teams. Our intuitive software provides a data-driven approach for managers to get feedback, initiate conversations and strengthen their connection to employees, wherever their teams are working from. Specifically designed for frontline workers, Butterfly delivers actionable insights and engagement tools to decrease turnover, improve productivity and reduce safety incidents. We support 30,000+ managers worldwide in the supply chain, manufacturing, retail, hospitality, logistics, and transportation industries. At Butterfly, we ensure the success of your frontline teams by making every manager a leader. Companies that use Butter...
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Butterfly Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Butterfly

1 - 5 of 40 Reviews

Michelle

Marketing and Advertising, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

The Butterfly Effect

Butterfly is incredibly impressive software, but in my experience, the people behind it are even more impressive. The professionalism and diligence of the Butterfly team is always apparent in all of our interactions, especially with how concerned they are about evolving to enhance both the user experience and the tool's effectiveness for our needs specifically. Their proposals & suggestions are always much appreciated, in addition to inevitably being thoughtful and thought-provoking every single time.

PROS

Butterfly is an innovative and intuitive tool that the team has come to rely on to regularly communicate their input & feedback, just as much as leadership relies on it to gather information and resolve issues in real time. Whether collecting cumulative or instant feedback, the insights gleaned are always valuable, leading to more focused, productive and proactive approaches & solutions.

CONS

Toggling between the old dashboard & new dashboard.

Benjamin

Marketing and Advertising, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2021

Critical Utensil of the Modern Manager Toolkit

We have been using Butterfly for 4 years now at Ogilvy. It has become a central tool in our approach to talent management. Being able to collect feedback at such a high frequency with that level of transparency has allowed us to develop unique insights into how our team is feeling . This has been especially true in the era of BLM and heightened awareness around DEI, as well as during the whole of the COVID pandemic. The employee experience we are delivering to our team has significantly improved since we implemented Butterfly, with direct impact on team retention and satisfaction.

PROS

We love that Butterfly is extremly acctionable as a tool. Equippe with the information and the feeback. We are able to take actions an have a true impact on a weekly basis.

CONS

We have not identified critical cons with this tech

Reason for choosing Butterfly

Price , features an vision

Seth

Food & Beverages, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

3

Reviewed April 2019

it's okay

PROS

shares the whole team reactions for the week

CONS

it's too plain, if it had more features it would make it better

blanca

Consumer Services, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Communicaton

It has helped our team get on the same page.

PROS

I like it when they leave a review, and I can make changes.

CONS

It makes me make better choices with my team.

Khalilha

Logistics and Supply Chain, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Have something to say, we hear you.

Haven't come across any issues that needed solving, but I can imagine that it will help in the future.

PROS

Very easy to use and understand. The fact that associates can say what and they are feeling and voice their concerns about the way things are going at work allows people to keep stress off their shoulders and work more intuitively, efficiently, and be more productive.

CONS

Not a difficult product to use. However, there needs to be more than the same 6 questions used for the survey. There needs to be a variety of questions that pertain to the facility and the work we do.

Vendor Response

Thank you for taking the time to leave a review. We appreciate your feedback. Please note that currently, the questions are decided centrally. However, we value your input and will make sure to share your feedback with our partner team. Thank you again for your support.

Replied July 2023