The product makes our lives so much easier by eliminating the individual tracking and reminding on the frequent, large scale surveys that we have to do within our firm. The vendor is very responsive to our needs and is very willing to work with us to find workable solutions.

I don't really have any dislikes of the product or vendor.

We can now manage the contract review process to ensure we are not missing review deadlines, and using the dashboard we can see which tasks need escalating. Previously, we had to rely on the manual update of a spreadsheet, which was an administration nightmare, and occasionally we let things fall through the gap, which has proved costly. DocMinder allows us complete control over critical tasks and takes very little effort to administer.

Alerts are sent via email. Templates are provided which appearance-wise could be improved. We understand, however, that WordTech are making improvements in this area.

This product can help ease the burden of following and tracking items from any realm of the business. It can be used to track progress of a project to reminding the appropriate people to take action on items that are not routine and could get lost in the shuffle.

Currently the product takes some training and use to become familiar with typical day to day use. It needs to be made more user friendly to get extended use by many.