Very intuitive ease of use. Customer support has been extremely open to developing features we need on ongoing basis - year over year to improve functionality ; the evolution has been tremendous.

The ease of operating and the additional modules that tie into each other, the capabilities of using active directories and merging outside training to a central location.

This software is very user friendly and holds a lot of information for us. We have different applications and each module is very helpful in tracking assets, time and staff.

I have only used eBase in my past and current position and see no need for anything else.

Great organization to deal with, quick response, and excellent customer support.

PM generation and asset management is very good. Ease of use is excellent.

Initial set-up / configuration is a big job, but I suspect this is the case for any platform.

Cannot overstate how important this has been in our implementation process. It's great to see a company consistently looking for ways to improve.

Sometimes lack of customization for our purposes.

Had difficulty for a little while trying to update changes to the inspection template.

User friendly, the software encompasses all facets required for a large organization at a reasonable cost.

The software has many functionalty modules that are customized to a certain degree to fit the best use of the organiztion. It is user friendly and the customer care assistance/support is fantastic.

I like that it has the ability to be customized in areas to suit a client. I also like the ability to upload forms, photos, input comments and it tracks history in a very obvious and easy to find way.

It is so easy to use, great customer service, reasonably priced.

The ease of use  and the integration into our system.

Our experience with eBase is very positive. We rely heavily on the software to be available on a daily basis to direct and assist with the custodial, maintenance and capital work needs on campus.

It can be difficult for tradespeople to use the software on a phone because of the limited screen sizes on most phones. We have adapted by providing iPads to staff.

Integrating eBASE into our operation has been incredibly positive and I would highly recommend the software for any organization that generates work orders and operates facilities.

The layers of Config are easy to understand. CSR provide excellent, timely service with very detailed explanations.

I can't work offline, which is terrible for someone who is required to do a lot of work inside airplanes.

You can't really duplicate a sheet, or there is something wrong with that feature that makes it extremely inconvenient for us to do so.

It's intuitive to learn so you can get up-to-speed quickly, and has terrific training and community support to allow users to build upon their Smartsheet skills and become experts.

I love the flexibility and ease of use. The ability to flip from tasklist to schedule to card views is great.

What I like best about Smartsheet is the great amount off functionalities it has, it can be used for many purposes and it is very easy to set up.

They're so easy to customize and they have great webinars that can help support you. I like the ability to upload documents to show and share project progress with other members of your team.

Overall our experience has been great, customer service and tutorials are awesome.

I love using this tool for work as it offers me multiple functions that streamline and quickly manage my projects. Smartsheet has a very amazing and nice interface.

The new features have been awesome. One think I love the best is the Report Builder functionality.

I use smartsheet to organize several projects among a team, as well as organize my own individual projects. It's great for simple organization or complex - highly customizable and actually fun to use.

Easy to use, easy to collaborate on it, intuitive, good price. For project management it was perfect for us.

I love how well it integrates with other platforms  and the interface and functionalities are easy to use.

We are able to increase our work agility during our software implementation projects while using this excellent software. Great integrations with other systems.

Easy to deploy, nice report charts,  easy to use interface, integration with Google for user authentication.

I had a trouble to understand how the conditional formatting is working at first, not many tutorial or manual provided and I had to study the feature on my own.

The issue is not the software but the person setting it up. It is frustrating to contribute to the poorly designed Smartsheet because of the lead's limited knowledge.

I love using Smartsheet daily. It is user friendly, beautifully designed and smart.

Someone it is hard to give access to others - but that is user error on our end with the credentials.

Overall, we are happy with our roll-out of Smartsheets, as it has allowed us greater organization and insight into our project plans and their successes.

The lack of an autosave feature can be frustrating at times. I believe this is something that could easily be implemented in the future.

Cost efficient easy to use project tracking tool with good view options.

It's easy to set up, and I don't really have to dig too much to find the functionality it's designed for. I love love love that it's online and I can easily search for my sheets.

I have long been an admin user of this solution and have continued to build an understanding of all the excellent features that are available within this.

There is an excellent integration with both JIRA and Salesforce, allowing us to leverage all three products together for increased efficiency.

It is great to be able to share assets with others, keep comments together with their project and track progress in one place.

Love the automation aspect and form-building to collect information from outside organizations, etc. Super easy to learn and do on your own.

There is so much that I love about Smartsheet. The fact that you can create forms and that they have pre-determined templates that allow you to build out all kinds of documents.

I loved the flexibility and the ability to export into an Excel file, when needed. I also loved how it updates and saves.

My experience has been extremely pleasant. Its so user friendly and the customer service staff is amazing.

I feel that the ease of the software provided a good source for me to be more efficient with my time and accomplish more tasks.

There is a lot to Smarsheets which can be intimidating to new users, and it's not the easiest to pick up with so many options for customization.

The best thing about this software is the value it provides for the price. This is good for tracking projects and milestones.

Therefore, it’s a useful application to investigate on daily basis about the assigned tasks in an interesting way.

It is really helpful when you are a leading or being just a part of some project. It helps to manage all information well.

I love that this software is so easy to use. If you have ever used a spreadsheet software before, then you are good to go.

The maintenance can be a pain, even though you are warned ahead of time.

Canadian Dollar

ebase is a cloud-based facilities management software designed to help businesses manage work orders, facility rentals, digital logs, forms, inspections, project scheduling and more. Key features include version control, forms creation and design, file storage, access controls, electronic signature, inspection management and asset tracking.


Teams using ebase can create forms to report and store institutional processes and incidents. The application allows managers to track capital projects including details such as project scheduling, budgets, asset replacement and cost analysis, which are compatible with various capital planning solutions. Additionally, it enables supervisors to capture employee hours and manage associated data across modules. 


ebase lets facilities record and track lockset and key inventory by assigning keys to contractors. The form logic module allows administrators to create custom permissions and templates, receive notifications for next steps and generate occupational health and safety incident reports online. 


ebase is available on an annual subscription and support is extended via phone, email and inquiry form. 



LongDescription

Commenting/Notes

Real Time Analytics

Milestone Tracking

Document Templates

Short/Long Term Rental

Recurring Rentals

Product Identification

Forecasting

Purchase Order Management

Work Order Creation

Barcoding/RFID

User Management

Electronic Payments

Status Tracking

Barcode/Ticket Scanning

Payment Processing

Idea Management

Multi-Channel Management

Subcontractor Management

Mobile Alerts

Project Templates

Group Registration

Asset Accounting

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Equipment Management

Dispatch Management

Progress Tracking

Real-Time Monitoring

Late Fee Calculation

Contract/License Management

Task Scheduling

SSL Security

Disposal Management

Electronic Signature

Order Management

Space Management

Reservations Management

Online Registration

Credit Card Processing

Invoice Management

Transaction History

Portfolio Management

Attendance Management

Project Planning/Scheduling

Project Management

Task Planning

Approval Process Control

Gantt/Timeline View

Rules-Based Workflow

Conditional Logic

Key & Lock Management

Customer Database

Refund Management

Recurring Appointments

Image Capture

Report Templates

Registration Management

Resource Management

Job Management

Calendar Management

Customizable Fields

Collaboration Tools

Room Booking

Reorder Management

Full Text Search

Attendee Tracking

Barcode Recognition

Template Management

Warehouse Management

Scheduling

Data Import/Export

Inventory Optimization

Accounting

Multiple Projects

Process/Workflow Automation

Email Templates

Failed Inspection Tracking

Multi-Location

Onsite Registration

Contact Management

Audit Trail

Version Control

Route Management

Technician Management

Configurable Workflow

Booking Management

Project Time Tracking

File Storage

Cost-to-Completion Tracking

Rate Management

Mobile Access

Cost Tracking

Fixed Asset Management

Inventory Tracking

Inventory Replenishment

Depreciation Management

eBASE Software is Modular Based. There are various different packages.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

11-50

51-200

201-500

501-1000

1000+

ebase

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Smartsheet is a work execution platform and collaboration tool with a familiar spreadsheet-like interface that helps teams plan, track, and manage projects in real-time. Smartsheet features include a range of project management tools, such as document and resource management, project reporting, task management, file sharing, and timeline tracking.

Smartsheet can help teams standardize a project process, maximize productivity, and improve collaboration with automated workflow options that fit individual work preferences. Within the platform's project management tools, data can be sorted using card, grid, Gantt chart, and calendar view. With a real-time dashboard, teams can track project status, manage resources, and assign tasks to improve overall visibility and work efficiency.

Project plan information can be shared with leadership team members and key stakeholders to keep everyone on the same page. Activity log reports and customizable dashboards help ensure that team collaboration is consistent across projects of any size and kind, from software development to marketing plans.

With the Smartsheet app, teams can access project information and workflow data while on the go. The mobile app is compatible with iOS and Android devices.


File Management

Analytics

Third-Party Integration

Deadline Management

Bar Chart

Patient Records Management

Multi-board

Employee Management

Surveys & Feedback

Visual Workflow Management

Committee Management

Permit Management

Due Date Tracking

Time Tracking

Staff Calendar

Rescheduling

Process Change Tracking

HIPAA Compliant

Data Synchronization

Templates

Charting

Task Board View

License Verification

Workflow Configuration

Financial Management

Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.

ebase vs Smartsheet

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