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Karbon

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Ratings & Reviews

Overall Rating

4.51 / 5 (240)

4.72 / 5 (123)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 18, 2020

August 20, 2019

Pros/Cons

  • Pros

  • I love how cute it is and it is very convinient as an app and desktop version as well. I used it for nearly 4 years and I am pretty happy with it

  • I liked the user interface a lot and its easier to use than other business chat software. Very simple and easy to use.

  • Cons

  • It was a little tough to understand the fullness of what it has to offer but over time that became clearer.

  • I feel that they need to improve the user interface. Current interface is looks good but need to add more features and make it as a colorful one.

  • Pros

  • I love the support Karbon has to offer. I love the work templates that allow our work flow to be consistent among clients. And, I love focusing on work instead of email.

  • I really love the email triage feature and this is what drew me to the product in the first place. Works really good for people that work from there email lots.

  • Cons

  • Would be good to assign tasks to multiple people in 1 task. Takes a bit of effort to initially set up but well worth it!

  • Some of the email options are lacking (even the fact that I need to capitalise the "i" when typing "I"), formatting etc. These will no doubt be improved with future iterations.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots