MasterControl Manufacturing Excellence vs Viewpoint Vista

RATING:

4.5

(141)

MasterControl Manufacturing Excellence has 141 reviews and a rating of 4.55 / 5 stars vs Viewpoint Vista which has 248 reviews and a rating of 3.87 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (141)
3.9 (248)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 20, 2024
May 15, 2024
Pros/Cons
  • Pros

  • Fairly easy to configure to specific quality needs. MasterControl provides excellent support documentation including validation.
  • I love the ease of building production records and the integration between Mx and Qx.
  • Cons

  • It requires a big learning curve and your users will make a lot of mistakes in the process.
  • It is disappointing to have these bugs that there is not much to do but work it around. So you do not have a clear explanation of it and much nor less to do into preventing these issues.
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  • Pros

  • There are a ton of options for customization and it's super easy to use once you know how each form works. The grids are amazing and the reporting options are great for customization.
  • The functions are pretty easy to figure out and understand. The Clearview resource that comes with Viewpoint is an amazing source of information regarding functionality and capabilities.
  • Cons

  • VERY difficult to learn and get used to the dynamics.
  • Conversion support was poor. Software setup and daily use is not intuitive.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos