Paymo

Paymo

RATING:

4.73

(438)

About Paymo

Paymo is a work and project management solution for small-medium businesses and freelancers. This solution supports remote work and offers project planning, resource scheduling, team collaboration, file proofing, time tracking, and project accounting within a single suite. Its project management features enable you to create projects, add tasks with multiple assignees, and save them as a template for later use. What’s left is to monitor the project progress (time tracked vs. initial budgets) and manage work through one of the four different task views: List, Table, Board, Calendar, and Gantt Chart. Paymo also has you covered with a built-in timer, desktop, and mobile apps, as well as accurate timesheets that act as a window into your productivity. Data can be exported...

Paymo Pricing

Free - For 1 user Free for Universities, Colleges, and Schools Starter - $4.95 / user / month Small Office - $9.56 / user / month Business - $20.79 / user / month

Starting price: 

$4.95 per month

Free trial: 

Available

Free version: 

Available

Kanban View
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Paymo Reviews

Overall Rating

4.73

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 420 reviews

User Profile

Jelena

Verified reviewer

Company size: 1 employee

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2020

My time and sanity saver!

I've increased my productivity with Paymo's Kanban board view, combined with Table view, and saved TONS of hours on admin, invoicing, timesheets, client and project management. Just this time saving alone pays off the monthly subscription. Sanity and nerves saving is the bonus! :) Why? Because Paymo helped me maintain good client relationships, timesheet transparency and great records&data representation for a client. So when a client comes up with a random question about a specific task, Paymo's records make finding (and presenting) a specific information or record so much easier, transparent and more reliable.

Pros

Paymo has been a lifesaver in many business management areas: project management, client management, time tracking, accounting. With built-in budgeting, time tracking, expense tracking, estimate calculations, professional invoicing and getting paid online (and on time!), different project 'views' (list, table, board for kanban, gantt), extensive filters, dashboard and insights, resource scheduling, live time reports, client portal - and all that in one app - it's a sanity saver! One of the things I also personally quite appreciate is the professional and clean look of the invoices (and how easy it is for clients to pay them online). With a click of a button, you can add the unbilled time/fees for a specific time period and/or projects to an invoice. Paymo does all that heavy admin stuff for you and it has saved me a lot of time! Cherry on the top: all invoice items are presented so neatly and professionally, so that my clients can see exactly everything I've worked on for them and what I'm billing them for, as well as how much time is tracked for each project and task. And Payoneer, in addition to PayPal/Stripe/Authorize.Net payment gateways is a big plus! It's brilliant. The moment I first tried it, I could immediately feel that Paymo is the tool designed for actual freelancers in mind, whether you work on a project basis, or a pay-as-you-go basis. It's not complex, and all the features it has are just *right*. Exactly what I need. And it's getting even better!

Cons

I wish the app was just a little bit faster, but I read somewhere that they already have this improvement on their roadmap. Still, if you ask me, it's totally worth the wait for every new feature and improvement their team is cooking for us :)

Reasons for switching to Paymo

I used many other project management tools like Asana, Trello, Basecamp, Teamwork, Zoho Projects - but none of them were enough to cover my freelance business needs. Then I first signed up for the Paymo free trial - and I knew it's the one. The main reason I made the switch is the ability to manage it all under one app. Not under separate project management tool, then a separate time tracking tool and a separate invoicing tool. Instead, Paymo keeps all my business data organized neatly in one place, which makes no room for overlaps or confusions.

Response from Paymo

Thank you, Jelena <3 Speed improvements are already something that we're addressing. Stay tuned for more goodies such as a task calendar view, improved mobile app with team collaboration features and guest access. Cheers, Marcel

Replied July 2020

User Profile

Neal

Verified reviewer

Company size: 2-10 employees

Industry: Graphic Design

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2020

Paymo has grown, evolved, and expanded alongside of the needs of our business.

Seriously, everything! I mentioned time tracking earlier but Paymo also does project management, client management, invoicing, estimation, Zapier integration, scheduling, team tasking...and the list goes on and on.

Pros

Time tracking is seamlessly integrated into our current designer workflow. This allows us to calculate the actual time spent on the job so clients understand where their money is being spent. It also allows us to identify where we need to increase project costs (9/10 times it's with 'customer correspondence').

Cons

We've been with Paymo for over 10 years so it was a bit of a kick when they started charging for functionality like Gant Charts. We've always loved the complete 'soup-to-nuts' service that Paymo offered so when certain items were put behind another paywall it definitely stung a bit. ¯\_(ツ)_/¯

Reasons for choosing Paymo

It comes down to 'bread and butter' of time tracking and project management. We've since added Slack and Trello to our ranks, but have never found a better, more cost-effective way of managing our day-to-day operations than Paymo.

Reasons for switching to Paymo

As we expanded our business to include larger, quick-turn clients, we needed a better way to track time spent on projects. We found Paymo and started to implement time tracking and project management. It wasn't long before we were using it for estimating, invoicing, and reporting payroll. Almost a decade later, the platform continues to amaze us with updates and support that we never would have received from other services. We've even had folks join our team from Nike/adidas that say Paymo is something they wish they had at their previous jobs.

Response from Paymo

Loved the "(9/10 times it's with customer correspondence)" part, Neal :) Besides Gantt Charts, the Business plan also comes with a Team Scheduling module, 100 GB of storage, and priority support. We found this plan to be more appealing to larger teams, that's why we've decided to include it in a separate plan. What specifically do you need from Gantt Charts, the ability to set dependencies or see task deadlines on a calendar? If it's the latter one, then I have some good news: we're going to launch a task calendar view in the near future, so stay tuned!

Replied June 2020

User Profile

Luciano

Verified reviewer

Company size: 1 employee

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

June 2022

Project and task management without surprises

overall sufficient experience. It does not create particular problems for you, nor does it give you particular satisfaction. to work in a group it's fine, as long as you don't have high customization requirements

Pros

Paymo's ease of use is disarming: it allows you to configure your project and your tasks in an instinctive, fast and reliable way

Cons

Working in Paymo I often feel the need to represent my projects in alternative ways, such as a mind map, or generally a graphic board .. but this is not possible in Paymo

Reasons for switching to Paymo

II am constantly looking for new tools in this category

Heike

Company size: 2-10 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

September 2022

Helpful!

Pros

It helped me a lot in my billing routing and planning work. Made my work schedule so much easier. Very useful app for my company.

Cons

I asked customer service for help on a few issues, but unfortunately there was no response, other than that it was a good experience.

mahmoud

Verified reviewer

Company size: 1 employee

Industry: Design

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2022

best projects management app

overall my experience is awesome with this app I started to use it every hour of my day with it and track my projects and hours,

Pros

I like the design of your dashboard, good design makes me take a good journey with this app every thing is easy to reach and customize it , adding tasks and projects are very easy to do

Cons

I have a problem with the free trial when I try to add someone to the project I have an error cause this person uses that same app if you people can fix it it will be awesome and if you make a free version from it with only tasks, projects and time tracking it will be enough for most of the people like me cause I don't need the rest of all features right now

Reasons for switching to Paymo

from Hubstaff is the dashboard are so boring to use from Trello has no time tracking

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