Paymo Software


Paymo is a cloud-based project management solution designed for small and midsize businesses. It offers team collaboration, timesheet management and project accounting functionalities within a suite.

Paymo offers project management, which enables users to create projects, divide projects into task lists and assign tasks to the right people. Team members can then engage in project discussions and stay updated on the progress of projects.

A key feature of the solution is its Visual Kanban Board, which enables users to visualize the progress of each task and track projects' idle time. It offers customizable time and work reports that can be shared with both internal and external stakeholders for audit, billing and reporting purpose.

With the help of project accounting functionality to track expenses, create automated client invoices and estimate project profitability, users can manage project's accounting and budgeting activities.

It is avaialble on a per-user-per-month subscription basis.

Supported Operating System(s):
Web browser (OS agnostic)

260 Reviews of Paymo

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  • Jack from Yellow Box.

    Number of employees: 11-50 employees

    August 2018

    Paymo Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have really liked using Paymo, it was super easy to learn and navigate right from the beginning. The layout is easy to follow and the dashboard makes great use of charts and graphs to show what projects you've been working on/what your hours are for the day/week/month and so on. I can't even tell you the name of the system we used before this but I did not like it, and I love this!

    Pros

    That you can break things down into differnt tasks

    Cons

    It refreshes a lot on its own, not sure why but it does

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Paymo, Paymo LLC

    August 2018

    Hi Jack, That is a bit unusual, would it be possible to get in touch with us through the in app help button regarding the refresh issue?

  • Emanuele from 3 NEW Srl

    July 2018

    Excellent!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    increasing the knowledge in project management of all my team.

    Pros

    - Easy to understand the time allocation for every project
    - Easy manage of the project also outside the office thanks to the fantastic app (Apple Store)
    - Managing the different milestones of each project

    Cons




    At the beginning, my team and I were not very convinced of the product but using it every day, we found that we can no longer do without it! No negative feed-back about the software!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Simple set up, great support. Have used a different system for 2 years but have come back to Paymo

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Speeds up invoicing and reduces the risk of billable time not being recorded at all.

    Pros

    Time keeping functionality is great for keeping on top of billing, project management function has improved dramatically.
    Not too many features to confuse the less IT proficient users
    Different subscription types to suit most and no minimum user number for subscriptions

    Cons

    overview of projects could be better, but is adequate.
    we would ideally like full integration with Xero accounting software without the need for third parties such as Zapier

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    I have used Paymo previously and like it a lot except for one thing.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Again, I think it's a great application, but my less costly (free!) apps work much better at task creation than Paymo, and that's huge for me.

    Pros

    Paymo is a great full-service project manager / task list / time-tracker / reporting and invoicing application. I think it's great that they give you up to 1GB of storage for free and up to 50GB for their first level of pricing. I used them a long time ago and their product has become very professional looking as well, and nicely integrated among its different features. The price is OK, but not high for what you get especially if you use all the features.

    Cons

    The only thing I'm not a fan of, and this goes for most apps that are task oriented is that it doesn't seem to have a pre-built app integrated with some of the more mail clients. There are some that allow you to connect with their application at the point of opening an email, turn it into a task, and select which customer/project you want to assign it, and your done. I guess Paymo might offer this availability via some custom coding via their API (and kudows for that!), but usually it's handed off via a somewhat clunky zap from Zapier that relies on presetting the projects and email labels. Seems like it could be easier.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Paymo is a great tool for management and tracking time on projects, and is very easy to pick up.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I liked how easy it is for a new user to pick the tool up and figure out how it works, and I like the visuals they use to show how much time you've worked/how you're splitting time between projects.

    Cons

    While it is easy to use, it's pretty lacking in features - other management and time tracking tools have more features (like easy ways to access documents, add detailed notes, etc.)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Paymo, Paymo LLC

    August 2018

    Hi, Just wanted to let you know that we integrate with Google Drive so you can add file to and from Google Drive account to your Paymo account. Also you can add task descriptions, comments, create topics/discussions etc.

  • Stephanie from ShiftUp

    Number of employees: 2-10 employees

    July 2018

    Simple, Organzied

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Everything needed to get the start up business ready

    Pros

    Anyone could use it and figure it out. Its very self explanitory for my team to use. The product itself works great

    Cons

    Needs more variety and choices for small detail. Having choices to separate invoices for 3 payments

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Pedro from Bitzen (bitzen.com.br)

    Number of employees: 2-10 employees

    July 2018

    I really love it. It's a wonderful tool to manage our projects and timesheets.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The Windows desktop client is awesome. It really helps to register my hours and organize my routine.

    Cons

    The Portuguese translation is incomplete and I would like to create a read only account to share the project data with some customers and team. I don't know if it is possible.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Paymo, Paymo LLC

    August 2018

    Hi Pedro, We plan to improve client access in the future, and as for the translation, you can contribute to it and we will reward you. Just get in touch with us for more details.

  • Popa from IDP Law Office

    Number of employees: 2-10 employees

    June 2018

    I've been using Paymo for 1 year now. It is of great help - easy to use and very friendly interface.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Fantastic added-value to my business.

    Pros

    It is one of the most friendly timekeeping software I've ever used. Although I do not use all its functions (e.g. accounting), it has proven to be a "must-have" for my professional activity. I really appreciate customer support - all queries addressed over time have received prompt and useful response. The price is competitive and the budget options provided are highly appreciated. I warmly recommend the software.

    I also love the option to fill-in time both bulk (e.g., 2 hours) and by hours (12:00 - 14:00). My clients really appreciate this kind of transparecy.

    Cons

    It would also be of great help if time reports could be exported in Word format (editable). This is not necessary a "con", but an improvement suggestion.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Fabian from Interior Designs By Fabian

    June 2018

    Working in a team has never been easier

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software solved our little lying game " who's fault is this ", we managed better response time and better planning. By using Gantt Charts, we better developed solutions and start building for the future, not just putting fires out every day. Thank you paymo

    Cons

    There are a few things to suggest, as a team we had to hire a few freelancers, but after a short while they had to upgrade in order touse the invoice function.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    What an amazing business/admin/accounting/time tracker/CRM/project management app!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SO much time saved, I got so many insights, my time is invoiced, my payments are being tracked, my life's got easier and my business more organized.

    Pros

    - Being able to log the time and invoice clients in literally a click for the time logged for their project, for the specified rate based on flat fee, hourly rate by the company, user, or project
    - Multi currency supported
    - You can use Payoneer in addition to PayPal as a payment gateway
    - Customer support is more than awesome, they're amazing!
    - There's a community forum where we post ideas and improvement suggestions which are actually heard and worked on
    - Client area supported so that the clients can also see their invoices and time sheets in real time any time :)

    Cons

    - Recurring tasks are not supported;
    - No emoticons xD
    - No sub-tasks
    - Payoneer button for online payments looks very basic, it doesn't look like a button

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Paymo, Paymo LLC

    July 2018

    Hi there, We've just added subtasks. You can find them in the Full Task Details view. Hope you'll enjoy them!

  • Anoop Kumar from UnifySquare

    Number of employees: 501-1,000 employees

    June 2018

    Its been a swift yet smooth transition from another platform we were using.

    Ease-of-use
    Functionality
    Quality
    Support

    Very effective Dashboard. Ease of collaboration with Team. Active Customer support and exhaustive features for Project manager of all sizes.

    Pros

    Best part I liked about PayMo was the ease of use the interface allows especially with rich features to collaborate on Projects of all sizes. Also really felt great about the services support, I was exploring the reporting feature and needed some inputs. And was amazed to get the needed input very easily and quickly by PayMo experts.

    Cons

    The Task list interface especially when you want to assign users wasn't very efficient or easy. While selected different users the selections were getting removed. Also the Calendar tool didn't had Done button which was a apt addition.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Paymo, Paymo LLC

    August 2018

    Hi Anoop, The selection needs to be made on the checkbox and not on the user name and it should be ok.

  • Verified Reviewer

    Number of employees: 51-200 employees

    June 2018

    Using Paymo for 2 months and it's fine. There are things that can be improved but overall it's great

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    It helped our company to manage time and accounting.

    Pros

    Tracking time feature is great. Fast task select, one click and it's done. Timesheet are also great feature, easy to manage and see what I've done.

    Cons

    RWD on my phone doesn't exist. I couldn't use webpage on my phone (Xiaomi Redmi3, Google Chrome) and need to switch to Desktop mode (still, I couldn't use it as I wanted to). Also when I'm adding Task title/description, it saves only after closing window by myself. If I close it via chrome tab, it will disappear (annoying).

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Paymo, Paymo LLC

    August 2018

    Hi, We created dedicated mobile apps (iOS and Android) for mobile use. We're currently working on an improved version of the mobile app.

  • Clever from CN Design Industrial Ltda

    June 2018

    The best software to track my job .

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    view my job time make invoices make job time schedule schedule my work over the months

    Pros

    Time tracking, gantt charts, projects, estimates, invoices, and the best time workload!!! Paymo is my job management software.

    Cons

    the app android and ipad need to have more functions and better design of user expereance. Sorry my english.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Paymo, Paymo LLC

    August 2018

    Hi Niels, Good news! We're currently working on a new mobile app that will be similar to the desktop time tracking widget. New design and more functionality coming up :)

  • Alyssa from WeAreMonsters

    Number of employees: 2-10 employees

    June 2018

    A project management tool that has all the features necessary to run a successful project!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    - Organizing - Time tracking - Project management - Time reporting - Team scheduling - Prioritizing

    Pros

    Paymo is user friendly, allowing the entire team to be able to use it with ease especially team members who are not as organized as others.

    Cons

    Unfortunately it is not possible to export a gantt chart. For our company exporting gantt charts is a must as more often than not clients wish to have a view into the timeline of a project.
    It also lacks the ability to create sub tasks which would be very helpful as it would keep tasks and tasklists more organized.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Paymo, Paymo LLC

    July 2018

    Hi Alyssa, We've just added subtasks. You can find them in the Full Task Details view. Hope you'll enjoy them!

  • Roopa from Engineering

    Number of employees: 51-200 employees

    June 2018

    wonderfully experience most of the that I miss to updated the time and project it is upto date Thx.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    easy to organise my work

    Pros

    easy to know project task and edit the time hours and project description
    Team Scheduling and one to one meeting is most wonderful.

    Cons

    so far i have not found any kind problem... pay mo works fantastic.
    need to get some more experience to update this answer

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Great for time tracking, to price work accordingly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    As a small business owner, it's important to price your work comparably. Many of us don't actually realize how long it takes to create something, or to finish a freelance job, so we undersell ourselves. Paymo allows me to track my time, and send those timesheets to the client. You can have multiple projects, which is great for me. I also use it for author conventions, to track my assistants so I can pay them within days of the event.

    Cons

    I do wish they'd bundle invoicing with the main free plan, even if that bumps it up a few dollars a month. There's no reason to have a system meant to bundle 3 products into one if you have to pay extra because some are 'add-ons'.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Fátima from Agencia Raw Marketing Online

    Number of employees: 11-50 employees

    June 2018

    Excellent app to manage teams and proyects!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and understand
    Versatility
    Large variety of options
    kind, fast and useful customer support

    Cons

    Nothing. They are super fast being up-to-date with latest technologic matters. We don´t usually find any issue, but in case we have some, the customer team is always willing to help us solve it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Leonardo from Lunardi Architecture

    Number of employees: 2-10 employees

    May 2018

    Simple and beautiful online solution to handle my small design business time tracking needs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The main reason for switching to this software is that it allowed my entire team to track time. After using the software for a few months, there have been several benefits from using the software: - Interface is very clean and allows to track much more data that I was able to do before. - As stated in the pros, one of the best feature of the software is that it allows users to create task lists individual for each project. This allows our office to set up each project exactly per the contract. This keeps a tight control on the time spent on the project and allows tracking of additional services that are not part of the original contract. - I am working on the invoice template for the office. If i am able to set this up correctly, invoicing time would be reduced significantly each month. - The ability to track time directly out of the windows environment is great. - I am not using the time tracking feature on my phone, mostly because i spend a lot of time sitting at a desk, however other people in the office are using this feature and are happy with it. - Next step for us is to start implementing control on billable hours per user. This will allow us to control billable time and help organize employee time and work.

    Pros

    I have looked at several options for my company and decided on Paymo for the following reasons:
    - The software has a very clean and intuitive interface
    - One of the best features is how you can customize how projects are set up and tracked. You generate a task list that is checked off as you move trough the project. This is an amazing feature that organizes the project while it tracks it. It took a lot of effort to re-design how my company tracks project but in the end I am very happy with results.
    - Pricing system is fair and scalable.
    - The software comes with a windows desktop application. It also has a more advanced feature where it automatically calculates how your time is used -I have not tired this yet because I don't think it would work for my office.
    - The ability to enter the time on a weekly calendar is fantastic. The software also has a bulk time add feature if needed.
    - I am able to export all of the data in CSV format
    - You are able to invoice directly out of the software - I have not been able to set up this feature yet but i am working with the support team to figure out how to make it work for my company.
    - The software has several features that I have not been able to implement yet.
    - Customer support has been great, answer is usually within an hour or two directly from the developers.

    Cons

    Below is a list of some of the limitations i have encountered using the software.
    - The calendar time-sheet input is great, but it should allow drag-paste feature. This would make entering time so much faster. Not a deal breaker, because in the end time input is fairly quick.
    - I was not able to import the data from my previous time-sheet software. I would like to see the option to import bulk time from an excel spreadsheet if needed. This is not a critical feature, but I have several years worth of data, that for now have to keep in a different software.
    - The software comes with some standard invoice formats, it does take some effort to create custom templates. Architectural service invoices tend to be fairly complicated, I have not been able to set up the invoices as I would like yet. Support is working with me on this issue, so hopefully I can report back once I have it all setup.
    - You can create custom reports for anything you want, so getting the data out is not a problem however I find that the process is a bit more tedious than what I was accustomed to before. To be fair I still need to learn the software.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Paymo, Paymo LLC

    August 2018

    Hi Leonardi, You can use click and drag in Timesheets in the Day and Week view to create new time entries. Data can be imported/exported by using our API. You can also clone time reports, so after you get your desired settings for one report, you can clone it and only change some of the settings.

  • Juan Pablo from Cárdenas, Vargas y Canales, S.C.

    Number of employees: 2-10 employees

    May 2018

    Paymo is an invaluable tool for Law Firms.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It allows our clients to know the time we dedicate to each of their cases.
    Clients can review the expenses generated by their affairs.
    The Law Firm knows how much time we dedicate to the affairs of each of our clients, and allows us to detect how complicated or simple an issue is.
    We can assign new lawyers to each case in a simple and intuitive way.
    The reports are easy to read and of great quality for our clients.
    Its mobile tools are simple to use.
    The software for the computer is simple and intuitive.
    It has plans and prices that are adapted for each work team.

    Cons

    Some sections are not translated completely into Spanish, as is the case of Team Scheduling, but this has met all our expectations.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Paymo, Paymo LLC

    August 2018

    Hi Juan Pablo, We're currently working on improving the translations and we're rewarding users that help. For more details, please get in touch with us by using the in app help button.

  • Aaron from Thrive Web Designs

    May 2018

    Paymo is great for time tracking and more!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Paymo makes tracking time a breeze with great management features and role capabilities. Absolutely love the granular control on the reports and ability to manage users, projects, tasks and more. Support has always been super helpful - only contacted them twice in the last 4 years though...so that should say something. Shop approved!

    Pros

    We've been using Paymo in our web development shop now for years. We love the time tracking widget and always have it up on our desktops or phone to track the time we spend bouncing from project to project. Forgot to turn off the timer? No problem - can easily fix it and be on your way. Setting up projects, tasks, user management - all a breeze. The Paymo team keeps coming out with new features and what used to be just a time tracking tool is now becoming a full on project management tool. We're actually looking to expand how we use Paymo very soon...

    Cons

    For how we're using it right now, we don't use all the project management features and have found that PaymoWidget 4.0.19 actually works better for what we need presently. As we move our org forward though, we'll be adopting their newest widget.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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