Paymo is a cloud-based project management solution designed for small and midsize businesses. It offers team collaboration, timesheet management and project accounting functionalities within a suite.

Paymo offers project management, which enables users to create projects, divide projects into task lists and assign tasks to the right people. Team members can then engage in project discussions and stay updated on the progress of projects.

A key feature of the solution is its Visual Kanban Board, which enables users to visualize the progress of each task and track projects' idle time. It offers customizable time and work reports that can be shared with both internal and external stakeholders for audit, billing and reporting purpose.

With the help of project accounting functionality to track expenses, create automated client invoices and estimate project profitability, users can manage project's accounting and budgeting activities.

It is avaialble on a per-user-per-month subscription basis.



270 Reviews of Paymo

Overall rating

5.0 / 5 stars

Showing 1 - 20 of 270 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

So far so good!

Pros

I needed something more robust for my small marketing team. Paymo is actually the "bee's knees" of the products I've used so far. The time management, resource tracking and gantt chart is usually in separate apps. I like being able to see progress in different forms and also being able to show a client.

Cons

No cons at the moment. I'm still in a free trial period and so far so good. I'll most likely stick with this software for now.

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Paymo Love

Simple and easy to use!

Pros

My favorite feature is the option to receive weekly reports on what was worked on with specific projects.

Cons

There is not a feature with Paymo that I do not like.

November 2018

Leyniker Raul from Merqueo

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

paymo very useful

Pros

You can control the times spent on each job and tasks in an easy and useful way

Cons

nothing bad to say is a great fluid tool, friendly and agile

October 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Experience with Paymo

Pros

I didn't know what to expect with this app, but i was pleasantly surprised, the only thing i would complain was that the app tended to crash.

Cons

It crashed pleasantly. I only know if it was I or the app itself because I was a couple day i couldn't use it

October 2018

Rahul from Deloitte India

Company Size: 5,001-10,000 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

2 of 5

Functionality

4 of 5

October 2018

Ok for project tracking

Pros

The app has a lot of features for administration of projects. You can connect to your colleagues as your contacts as well so it's good that way.

Cons

The app is a bit tedious to use on a small screen. It's not optimized for a phone. Compare to MS projects on a Windows laptop and this isn't awesome.

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

A great way to track your client's billable hours.

Overall it is a great service that my colleagues and self use with ease to log billable house and create reports for clients. I highly recommend it.

Pros

The website and phone app make it very easy to actively track billable hours when doing work for a client.

Cons

The only thing I don't like is the pop-up chat/notification window at the bottom right on the website.

September 2018

Thomas from Hellenic Gaming Commission

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

Project management

Pros

I think is a complete PM tool for small (or large ) companies and freelancer. It misses some functonalities but it is growing.

Cons

I think it doesnt upgrade so quickly as it should. It misses basic functions like data export (apart from the API), task dublication etc.

September 2018

Luis Daniel from Nexus Multimedia

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Ideal tool for project management from small companies to big ones

I'm solving the business problems of: - having all the project planning and content in one single place - tracking the time

Pros

I like the user interface, is very clean and friendly. it takes less than 5 minutes to understand how everything works which is a great advantage to train other people to use this tool. I love how you can organize all the tasks, content and planning for each project. I've been using this software for about 5 years now and will definetely recommend it to others.

Cons

I don't like that they still don't have an easy to use mobile app that shows all the content of a project. the mobile app is very limited. I hope that they can improve and give the mobile development a higher priority since we live in a mobile world these days.

There's no way to capture screenshots of what other employees are doing or measuring the productivity

August 2018

Jack from Yellow Box.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

Paymo Review

I have really liked using Paymo, it was super easy to learn and navigate right from the beginning. The layout is easy to follow and the dashboard makes great use of charts and graphs to show what projects you've been working on/what your hours are for the day/week/month and so on. I can't even tell you the name of the system we used before this but I did not like it, and I love this!

Pros

That you can break things down into differnt tasks

Cons

It refreshes a lot on its own, not sure why but it does

Response from Paymo of Paymo LLC

Replied August 2018

Hi Jack, That is a bit unusual, would it be possible to get in touch with us through the in app help button regarding the refresh issue?

July 2018

Emanuele from 3 NEW Srl

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

Excellent!

increasing the knowledge in project management of all my team.

Pros

- Easy to understand the time allocation for every project
- Easy manage of the project also outside the office thanks to the fantastic app (Apple Store)
- Managing the different milestones of each project

Cons




At the beginning, my team and I were not very convinced of the product but using it every day, we found that we can no longer do without it! No negative feed-back about the software!

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Simple set up, great support. Have used a different system for 2 years but have come back to Paymo

Speeds up invoicing and reduces the risk of billable time not being recorded at all.

Pros

Time keeping functionality is great for keeping on top of billing, project management function has improved dramatically.
Not too many features to confuse the less IT proficient users
Different subscription types to suit most and no minimum user number for subscriptions

Cons

overview of projects could be better, but is adequate.
we would ideally like full integration with Xero accounting software without the need for third parties such as Zapier

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

I have used Paymo previously and like it a lot except for one thing.

Again, I think it's a great application, but my less costly (free!) apps work much better at task creation than Paymo, and that's huge for me.

Pros

Paymo is a great full-service project manager / task list / time-tracker / reporting and invoicing application. I think it's great that they give you up to 1GB of storage for free and up to 50GB for their first level of pricing. I used them a long time ago and their product has become very professional looking as well, and nicely integrated among its different features. The price is OK, but not high for what you get especially if you use all the features.

Cons

The only thing I'm not a fan of, and this goes for most apps that are task oriented is that it doesn't seem to have a pre-built app integrated with some of the more mail clients. There are some that allow you to connect with their application at the point of opening an email, turn it into a task, and select which customer/project you want to assign it, and your done. I guess Paymo might offer this availability via some custom coding via their API (and kudows for that!), but usually it's handed off via a somewhat clunky zap from Zapier that relies on presetting the projects and email labels. Seems like it could be easier.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

July 2018

Paymo is a great tool for management and tracking time on projects, and is very easy to pick up.

Pros

I liked how easy it is for a new user to pick the tool up and figure out how it works, and I like the visuals they use to show how much time you've worked/how you're splitting time between projects.

Cons

While it is easy to use, it's pretty lacking in features - other management and time tracking tools have more features (like easy ways to access documents, add detailed notes, etc.)

Response from Paymo of Paymo LLC

Replied August 2018

Hi, Just wanted to let you know that we integrate with Google Drive so you can add file to and from Google Drive account to your Paymo account. Also you can add task descriptions, comments, create topics/discussions etc.

July 2018

Stephanie from ShiftUp

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Simple, Organzied

Everything needed to get the start up business ready

Pros

Anyone could use it and figure it out. Its very self explanitory for my team to use. The product itself works great

Cons

Needs more variety and choices for small detail. Having choices to separate invoices for 3 payments

July 2018

Pedro from Bitzen (bitzen.com.br)

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

I really love it. It's a wonderful tool to manage our projects and timesheets.

Pros

The Windows desktop client is awesome. It really helps to register my hours and organize my routine.

Cons

The Portuguese translation is incomplete and I would like to create a read only account to share the project data with some customers and team. I don't know if it is possible.

Response from Paymo of Paymo LLC

Replied August 2018

Hi Pedro, We plan to improve client access in the future, and as for the translation, you can contribute to it and we will reward you. Just get in touch with us for more details.

June 2018

Popa from IDP Law Office

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

I've been using Paymo for 1 year now. It is of great help - easy to use and very friendly interface.

Fantastic added-value to my business.

Pros

It is one of the most friendly timekeeping software I've ever used. Although I do not use all its functions (e.g. accounting), it has proven to be a "must-have" for my professional activity. I really appreciate customer support - all queries addressed over time have received prompt and useful response. The price is competitive and the budget options provided are highly appreciated. I warmly recommend the software.

I also love the option to fill-in time both bulk (e.g., 2 hours) and by hours (12:00 - 14:00). My clients really appreciate this kind of transparecy.

Cons

It would also be of great help if time reports could be exported in Word format (editable). This is not necessary a "con", but an improvement suggestion.

June 2018

Fabian from Interior Designs By Fabian

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Working in a team has never been easier

Pros

This software solved our little lying game " who's fault is this ", we managed better response time and better planning. By using Gantt Charts, we better developed solutions and start building for the future, not just putting fires out every day. Thank you paymo

Cons

There are a few things to suggest, as a team we had to hire a few freelancers, but after a short while they had to upgrade in order touse the invoice function.

June 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

What an amazing business/admin/accounting/time tracker/CRM/project management app!

SO much time saved, I got so many insights, my time is invoiced, my payments are being tracked, my life's got easier and my business more organized.

Pros

- Being able to log the time and invoice clients in literally a click for the time logged for their project, for the specified rate based on flat fee, hourly rate by the company, user, or project
- Multi currency supported
- You can use Payoneer in addition to PayPal as a payment gateway
- Customer support is more than awesome, they're amazing!
- There's a community forum where we post ideas and improvement suggestions which are actually heard and worked on
- Client area supported so that the clients can also see their invoices and time sheets in real time any time :)

Cons

- Recurring tasks are not supported;
- No emoticons xD
- No sub-tasks
- Payoneer button for online payments looks very basic, it doesn't look like a button

Response from Paymo of Paymo LLC

Replied July 2018

Hi there, We've just added subtasks. You can find them in the Full Task Details view. Hope you'll enjoy them!

June 2018

Anoop Kumar from UnifySquare

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Its been a swift yet smooth transition from another platform we were using.

Very effective Dashboard. Ease of collaboration with Team. Active Customer support and exhaustive features for Project manager of all sizes.

Pros

Best part I liked about PayMo was the ease of use the interface allows especially with rich features to collaborate on Projects of all sizes. Also really felt great about the services support, I was exploring the reporting feature and needed some inputs. And was amazed to get the needed input very easily and quickly by PayMo experts.

Cons

The Task list interface especially when you want to assign users wasn't very efficient or easy. While selected different users the selections were getting removed. Also the Calendar tool didn't had Done button which was a apt addition.

Response from Paymo of Paymo LLC

Replied August 2018

Hi Anoop, The selection needs to be made on the checkbox and not on the user name and it should be ok.

June 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

3 of 5

June 2018

Using Paymo for 2 months and it's fine. There are things that can be improved but overall it's great

It helped our company to manage time and accounting.

Pros

Tracking time feature is great. Fast task select, one click and it's done. Timesheet are also great feature, easy to manage and see what I've done.

Cons

RWD on my phone doesn't exist. I couldn't use webpage on my phone (Xiaomi Redmi3, Google Chrome) and need to switch to Desktop mode (still, I couldn't use it as I wanted to). Also when I'm adding Task title/description, it saves only after closing window by myself. If I close it via chrome tab, it will disappear (annoying).

Response from Paymo of Paymo LLC

Replied August 2018

Hi, We created dedicated mobile apps (iOS and Android) for mobile use. We're currently working on an improved version of the mobile app.