About BPI System

The dynamic nature of the market means new risks and challenges arise incessantly. Economic pressures and changing business needs demand a fundamental shift in the way companies approach business processes. They must streamline these processes in order to quickly respond to changing market conditions.

Business Process Management (BPM) is the key to meeting these challenges and creating highly efficient and responsive business processes. BPM is a type of management discipline that integrates people, content, and enterprise applications by combining a process-centric and cross-functional approach.

BPI System BPM is a process management software that improves visibility and control of business processes through a user-friendly, human-centric solution. The so...


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7 Reviews of BPI System

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(4)

4

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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March 2021

Mark from Westinghouse Electric Co.

Company Size: 5,001-10,000 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

BPI review

We are using this system for our corrective action program as well as some other work management streams. Love the system and would recommend to anyone.

Pros

Easily configurable without having to engage the vendor.

Cons

trending capabilities, mobile application

Reasons for Choosing BPI System

Price

Reasons for Switching to BPI System

too hard to make changes

Response from Qualitech Solutions

Replied April 2021

Thank you for your review! We enjoy working with your company and look forward to implementing new functionality for trending and a mobile tailored interface in the upcoming releases.

March 2021

Zachary from Westinghouse Electric Company

Company Size: 10,000+ employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

BPI System - A great company to work with

BPI system has provided us the ability to generate a robust corrective action system that is very user friendly. The BPI system Software has forced us to review our process to understand that many of the complexities are with our process. The BPI system team is great to work with, very responsive, and willing to help provide support and suggestions when needed.

Pros

Ability to customize and create workflows Ability to assign steps to individuals or groups Ability to Auto Archive after closure Auto numbering capability based on Workflow name, Year and number created to have unique identifiers for each. Real time reporting

Cons

Current Trending capabilities - enhancements are coming in newer revisions better utilize Workflows do not automatically shift when on Mobile Device.

Reasons for Choosing BPI System

Long term cost, ability to have the software on Premise due to Export control rules, and location.

Reasons for Switching to BPI System

Complexity of the process in SAP QIM.

Response from Qualitech Solutions

Replied April 2021

Thank you for your review! We enjoy working with your company and look forward to implementing new functionality in an upcoming release to enhance the trending capabilities and provide a Mobile specific interface to BPI System.

March 2021

Michael from Westinghouse Electric Company

Company Size: 10,000+ employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

March 2021

Review of BPI System

The overall experience has been positive. Westinghouse has utilized the BPI system to configure a wide variety of workflows to enhance tracking and automate previously manual processes, without needing outside assistance to develop these workflows. Customer service has been superb, with prompt issue resolution and representatives being available for consultation.

Pros

The ability to build and customize workflows. BPI system offers a straightforward interface for administrators to design, configure, and implement custom workflows to meet a wide variety of business needs. In addition, the capability of the BPI system to interface with outside databases has delivered a positive impact regarding automatic archival of records into a separate document management system, and automatic maintenance of users and organizational structures.

Cons

The ability for users with a basic understanding of the system to set trending criteria themselves to alert them of trends developing within the system.

Response from Qualitech Solutions

Replied April 2021

Thank you for your review! We enjoy working with your company and look forward to implementing new functionality in an upcoming release to allow users to set their own trending thresholds. We always appreciate the feedback and try to implement features to improve the usability of the software.

April 2021

Rogelio from Los Alamos National Loboratory

Company Size: 10,000+ employees

Industry: Defense & Space

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2021

Great Issue Management Tool product

I have only been using the BPI for two and a half years and what I like about the product is being able to also customized the SQL at the back-end for flexibility. And [SENSITIVE CONTENT HIDDEN] always have answers to our challenging questions.

Pros

Once familiar with the system, there is so much flexibility for Report creation and Logic questions customization. I have not experienced any development requests that are impossible to produce.

Cons

The Cloning to lower environment which I needed to make sure all the configurations are pointing to the right environment. The layout interface can be improved. I have seen another Issue Management tool product and the front-end looked more modern.

Response from Qualitech Solutions

Replied April 2021

Thank you for your review! We have enjoyed working with the National Lab for many years. Your site has provided many useful suggestions for enhancements that have been implemented in the software. We look forward to more ideas and recommendations that will improve the end user experience.

April 2021

Alan from Javad EMS

Company Size: 11-50 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

April 2021

Pretty good

Pretty decent.

Pros

This product is relatively easy to use, and I like the willingness of our contacts and the Help Desk to help me figure out how to make some things work.

Cons

It's hard to tell if the changes I did will work out as I thought it would.

Response from Qualitech Solutions

Replied April 2021

Thank you for your review! We have enjoyed working with your company for several years. We always welcome your feedback and can work to improve the transparency of workflow changes as you provide us specifics on what would be helpful. Thank You!

April 2021

Kimberly from SNL

Company Size: 10,000+ employees

Industry: Government Administration

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Highly recommend BPI System

Great application, i'm glad we found the BPI system.

Pros

Easy to use and the help desk is easy and answers your questions within 24 hours

Cons

I don't have any cons installation was easy and the product works great.

Response from Qualitech Solutions

Replied May 2021

Thank you for your review! We have enjoyed working with your company. Your staff has been easy to communicate with and train. We look forward to an ongoing relationship for years to come.

May 2021

Barry from PROMETRIKA, LLC

Company Size: 51-200 employees

Industry: Biotechnology

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

May 2021

Highly configurable system allows us to create our own custom workflows

The BPI system has enabled us to move to a single electronic system from several paper-based workflows. This has been advantageous for remote workers, particularly during the pandemic, and also allows us to see all of our records in one place.

Pros

The BPI System allows us to design workflows that reflect our own processes rather than having to fit into predetermined models that are embedded in other products. The system is very flexible in this way, and Qualitech's support team has been very knowledgeable and responsive. I can also make the changes that I need in the system on my own schedule without having to wait for (and pay for) custom programming.

Cons

The system is somewhat technical, and there is a bit of a learning curve in order to understand how to configure the various features. On the flip side, this contributes to the flexibility of the system, and Qualitech has quickly responded to any support that I've needed.

Reasons for Choosing BPI System

The BPI System allowed us the flexibility of designing our own workflows instead of conforming to models embedded in other products that didn't quite fit our needs.

Response from Qualitech Solutions

Replied May 2021

Thank you for your review! We enjoy working with you and your company. We appreciate your tenacity in learning the configurability of the system. Thank you also for your suggestions and ideas that we work to integrate with the system.