He is very responsive, helpful, and most importantly, extremely patient to help us get on track.

Had trouble printing out Organizational charts which I thought was odd. You can view the org chart online but not able to print it out in a PDF for instance for customers who ask for it.

In general I am happy with the solution despite of the issues around configuration and usability.

Version control on software is great and is our primary purpose to using this platform.

It offers all necessary features, a lot of them are beyond our needs. Our customer rep is actually the best plus and I would not regret to have chosen him and the software because of him.

As a regular user, I am satisfied with the tool. I have autonomy to model processes and create workflows without depending on IT.

Opening a document always has a lag, could be a few seconds to half a minute, especially the first time of the day.

It is perfect for managing customer complaints and compliance management. The customer service is fantastic.

When you need to integrate with Microsoft Word, it's a trouble, if you have different versions of MS Office, or have different Java versions.

I found SoftExpert EQM to be user friendly, tailored to the needs of our organization and ideal for managing customer complaints.

There are rooms for improvement but knowing there is a roadmap in place and SE team listen the feedback, increases confidence and level of satisfaction.

It is a bit annoying to have to install the JNLP file whenever I open a document. It uses Java to control security into the documents.

SoftExpert BPM is a capable, modern software system built on a single common database which allowed our company to standardize process and improve workflow efficiency.

I have never had an issue with the servers being down and the response time in answering questions have been great.

This is easy to users, most part of the time. Also you may have a single point to detail all the documentation you need and share with the people you want.

Considering the price with others, this software offers a good bang for the bucks.

It can be confusing to some extent - one of our contractors, in this instance, had 2 profiles and was entering hours and expenses under the company name first instead of under his name.

There hasn't been anything we have disliked about the software just yet.

The system is easy to configure, easy to use and the support has been amazing. We're very happy with the system.

This is a great mobile timesheet app. It tracks every hour spent on a project and helps to track everything that each person is doing.

Overall the experience with BigTime has been great. It will help us better manage our business.

The fact that the staff genuinely cares and believes in the product is what I like best.

I like the ease of use the most as well as the availability of the support team.

In our month of using BigTime, our experience has been wonderful. Our Customer Success Manager is AMAZING.

Great customer service and support. Very easy to implement and roll out.

Overall I have had a pretty positive experience with Bigtime and am optimistic that it will work out great for our company.

So far so good, we are already seeing an improvement in budget tracking.

We just started using the software and are impressed with the support staff at Big Time. They are helping us to set up the program and customize it for our needs.

Also, we have been very impressed with the speed of the system and the design of the user interface.

This makes it difficult to integrate BT invoicing directly into QB data. A problem made even more difficult given that all of our projects to date have been invoiced from QB.

Big huge thank you to the support staff for helping me yesterday with my sync agent for QuickBooks. He was very professional and patient.

Great features that meet our companies needs. Integration with Quickbooks works perfectly.

The service has been great. So far we're very pleased with the process.

I enjoy the ease of the software and the accessibility for our employees.

I love the ease at which you can make adjustments to submitted timesheets or expense reports. The software is very intuitive.

But Sylvia, who guided us through the Onboarding process, was able to successfully show us all the capabilities that BigTime has to offer so far.

It is good to see that bigtime integrates so directly with the quickbooks platform, since this way it works better with invoices and workflow management tools.

Ability to easily add staff, create projects and budgets. Report generation and ability to export reports to excel for pivot table analysis.

I like how clean it is - our bugdets and hours are all tracked neatly now. Before it was all done manually, with the help of a spreadsheet.

I have tried many solutions in the past and I found BT was the best fit for our organization.

Overall the fact that everything's integrated into one platform makes Bigtime a great timesaver for any organization.

We are in the process of implementing the software, but the training and support we have had so far has been fantastic. The software seems to be intuitive and is very user-friendly.

I like the ease of the integration between BigTime and Quickbooks.

Its inability to perform some task that I am used to which is to be expected in a switch form one system to the next.

My overall experience with BigTime has been great, the software is easy to use and navigate, and the customer support has been fast and helpful in answering any questions I have had.

There are a couple of features that are missing pertaining specifically to my company.

Its a software that is easy to navigate and the cost sweeps me off my feet.I recommend it for anyone.

We did it backwards which cost us about three weeks of loss time.

SoftExpert Suite is the most comprehensive framework of independent yet united solutions to achieve business performance excellence, streamline corporate governance, risk and com-pliance programs, and ensure continuous business process improvement. 

Companies may not need all applications at once, or may want to deploy one application module at a time, growing gradually as the need arises. Whatever the strategy chosen, only a fully shared environment allows its applications to fit together like puzzle pieces and work seamlessly.

With SoftExpert Excellence Suite, interconnected applications in a single workplace replaces many isolated management systems that address only a few aspects of a business, leading to costly delays, inefficiencies and errors caused by duplicated functionality, lack of visibility and inconsistent information.

LongDescription

Process Change Tracking

Collaboration Tools

Process Modeling & Designing

Reporting/Analytics

Business Process Control

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Single Sign On

Rules-Based Workflow

No-Code

Customizable Fields

Data Import/Export

Version Control

Configurable Workflow

Role-Based Permissions

Forms Management

Graphical Workflow Editor

Workflow Management

Real Time Updates

Activity Dashboard

Alerts/Notifications

Data Visualization

Business Process Automation

Forms Automation

Monitoring

Customizable Forms

Drag & Drop

Task Progress Tracking

Third Party Integrations

Task Management

Document Management

ISO Standards Management

Equipment Management

Change Management

Risk Assessment

Complaint Management

Approval Process Control

Risk Management

Audit Trail

Compliance Management

Real Time Data

Training Management

Issue Management

Maintenance Management

Document Coding & Control

Defect Tracking

Reporting & Statistics

Quality Control

Customizable Templates

Document Review

Audit Management

Supplier Quality Control

Supplier Management

Incident Management

Communications Management

Corrective and Preventive Actions (CAPA)

Quality Assurance

Calendar Management

Mobile Access

Real Time Reporting

Commenting/Notes

Optical Character Recognition

Electronic Signature

Document Capture

File Recovery

Full Text Search

File Conversion

Document Classification

Content Management

Email Management

Document Automation

Customizable Branding

Compliance Tracking

Secure Data Storage

Archiving & Retention

Document Generation

Progress Tracking

Policy Management

Sustainability Management

Process/Workflow Automation

Assessment Management

Internal Controls Management

Scoring

Survey/Poll Management

Performance Metrics

Environmental Metrics

KPI Monitoring

Emissions Management

Program Management

Customizable Dashboard

Data Management

Auditing

Framework Management

Initiative Management

Emission Calculations

Asset Accounting

Inventory Tracking

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

51-200

201-500

501-1000

1000+

SoftExpert Suite

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by getting you the information you need. 

By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. 

With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities.


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