--- title: "Wrike Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Wrike. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Wrike is a good fit for you!" source_url: "https://www.softwareadvice.com/project-management/wrike-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Kanban Tools Software](https://www.softwareadvice.com/project-management/kanban-comparison/) / [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) / Wrike Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/wrike-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/wrike-profile/alternatives/) # Wrike User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 3,041 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 1,602 reviews (53%) - 4 stars: 1,119 reviews (37%) - 3 stars: 225 reviews (7%) - 2 stars: 58 reviews (2%) - 1 star: 37 reviews (1%) ### Most mentioned pros - The task tracking tools are another highlight—Gantt charts, boards, and detailed task views make it easy to see what’s happening and where things stand. Once I got comfortable with the interface, I found it surprisingly efficient for organizing complex work, especially when multiple people or departments are involved. - As the lead for our PMO team, Wrike is absolutely essential — I genuinely can’t imagine managing our workload without it (our team of 4 has about 100 Wrike requests in each of our queue at all times) —Wrike keeps our plans, owners, timelines, and day-to-day execution organized in one place so we can work efficiently and stay aligned. - Request forms, blueprints and automations - these help to standardize request intake process, direct requests to the corresponding teams and automate notifications. ### Most mentioned cons - Calendar - I amazingly cannot see all the different projects and the due dates pers project. Since we use blueprints to have repeatable projects, we aren't going to rename every task, and can only show the task name, not project, is due on each day. - I find it to be one of the least helpful search features of any app I use - it definitely needs more filter options for specific phrases, to narrow it down to specific projects or folders, eliminate by task status, filter by author, with/without attachments, etc. - In addition, many of the more advanced automation capabilities are not user-facing and require access to backend API data, making them less accessible to non-technical users and limiting self-service automation. ## Wrike customer reviews Showing reviews 1-25 of 3,041 (page 1). ### Great Workflow automation software for beginners - Overall rating: 5/5 - Reviewer: Arun R. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was really good with wrike, been using it for workflow automation for our company, and wrike was very easy as someone who just started using workflow automation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Their ui and ease of use as someone who just started using CRM, Wrike made me feel this workflow management much familiar compared to other tools i have tried. #### Cons The customer support was little bit off, although right now i have dedicated account manager, so no issues. #### Reasons for choosing Wrike Wrike was much easier as beginner, while Monday and Jira. --- ### Powerful project management tool with excellent task tracking - Overall rating: 5/5 - Reviewer: Karol S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I had a positive experience with Wrike. It was a reliable project management tool that helped our team collaborate, track tasks, and stay on schedule. I didn't experience any major bugs or performance issues during my time using it. The platform offers good value considering the features it provides, although teams should spend time planning their workspace structure before rolling it out. I didn't personally interact with customer support or use the invoicing features, so I can't comment on those areas, but for project and task management, Wrike met our team's needs well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Wrike made it much easier to keep projects and tasks organized across the team. I liked being able to assign tasks, set due dates, add comments, and track progress in one place. It improved visibility into ongoing work and helped everyone stay aligned, especially while working remotely. Once our team became familiar with the platform, it was straightforward to use for day-to-day project management. #### Cons The biggest challenge was organizing the workspace. When we first implemented Wrike, our team wasn't very familiar with the platform, so we created folders and projects in a way that didn't scale well. As more projects were added, we ended up with many layers of folders and subfolders, making navigation more confusing and reducing visibility. Reorganizing everything later was difficult because the workspace was already actively being used. I also think there is a learning curve when setting up an effective project structure from the beginning. #### Reasons for switching to Wrike We switched because we were looking for a project management solution that better fit our team's workflow and organizational needs. Wrike provided the features and structure we were looking for as our projects became more complex. --- ### Great but quite specialized - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros Perfect for complicated project management but it works well only for the PMs while the rest people within the company struggle to use it/ keep up #### Cons We get quite some complaints from the peripheral teams that it’s hard to use and keep up with. There is some kind of debate about its value since half the employees don’t want it.. --- ### Powerful Project Management Platform with Excellent Visibility and Collaboration - Overall rating: 4/5 - Reviewer: Jonas W. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been very positive. The platform has significantly improved project visibility, communication, and accountability across teams by providing a centralized location for tasks, schedules, documents, and status updates. Features such as customizable dashboards, automated workflows, and Gantt charts make it easy to monitor project progress and identify potential delays before they become larger issues. For example, project managers can quickly see overdue tasks, resource workloads, and upcoming milestones without having to compile information from multiple sources. Wrike has also improved collaboration by allowing team members to assign tasks, share files, track discussions, and receive notifications within the same workspace. This helps reduce reliance on lengthy email chains and ensures that project information remains organized and accessible. While there is a learning curve associated with some of the more advanced customization and reporting features, the benefits of increased transparency, streamlined processes, and improved project control have made Wrike a valuable tool for managing both routine work and complex projects. Overall, I would recommend Wrike to organizations looking for a flexible and feature-rich project management solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Wrike excels at providing clear visibility across projects, tasks, and team workloads. Features such as customizable dashboards, Gantt charts, and automated workflows make it easy to track progress and keep projects moving forward. The ability to assign tasks, set dependencies, attach files, and maintain discussions directly within each task helps reduce email clutter and keeps all project information in one place. We have found the reporting tools particularly useful for monitoring deadlines, identifying bottlenecks, and giving stakeholders real-time updates on project status. Once configured, Wrike becomes a highly effective platform for improving collaboration, accountability, and overall project organization. #### Cons While Wrike is a powerful project management platform, some features can be confusing and require a significant learning curve for new users. The hierarchy between Spaces, Folders, Projects, and Tasks is not always intuitive, making it easy to lose track of where information is stored. Custom workflows and request forms are highly flexible, but setting them up correctly can be challenging without prior experience. Reporting and dashboard customization can also feel overwhelming due to the number of available options, and users may need to navigate through multiple menus to find specific settings or project views. Although these features provide tremendous flexibility, they can make the platform feel overly complex for teams that only need straightforward task and project tracking. #### Reasons for switching to Wrike It was too generic and allowed very little customization. Also, it had a small company feel. --- ### Easy-to-Navigate UI with Responsive Performance and Time-Saving Integrations - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered As a admin in Cigna and a technical product owner of the Wrike I like how easy to use, with an intuitive design that’s quick to learn. It also reduced our licence costs, and the premium support per user made the decision easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros As part of Cigna, I’ve been using Wrike for the last 8 months. It was a very new software for me at first, but I really like the UI design and find it very easy to navigate. One improvement I’d suggest is in the Gantt Chart: I’d like dependencies to be easier to create, because sometimes I run into issues when connecting one dependency to another. I also appreciate that it already offers integrations with multiple enterprise software tools, which reduces a lot of manual work. I’ve found it to be responsive in both the Windows application and the web version. It’s also much cheaper than other software, for example Smartsheet, which saves a lot of money for the organization. As an admin, I’ve onboarded multiple users and found it very easy to provide KT to new users. From my own experience, I was also new to the application, and it was still easy to utilize the functionality. Cigna AI has not been enabled yet, but I’ve tried a few functions as a beta tester. Summarizing and automating workflows felt much smoother compared to other competitive applications in the market. #### Cons I’d like the Gantt chart UI to be improved. When I create dependencies, sometimes it’s hard to track the dependency path because the lines overlap and get superimposed on each other. #### Reasons for switching to Wrike worst Support from Wrike team and lack Of DLP policy and to enable it they were charging separately. --- ### It’s a full-featured project management tool, but it definitely calls for a real commitment of time and budget - Overall rating: 4/5 - Reviewer: Leslie H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Honestly, my time with Wrike has been pretty good overall—though it definitely wasn't smooth sailing from day one. After we got through the initial setup and the learning curve, things started to click. It really helped us get organized, made it clear who was responsible for what, and cut down on all those endless email chains and Slack pings. Where Wrike shines is task and deadline tracking, especially when multiple teams or departments are involved. If you're managing projects with a bunch of moving parts, it's genuinely solid. That said, Wrike isn't for everyone. If your team's processes are already pretty structured and you're willing to put in the time to set things up properly, you'll get a lot out of it. But if you just need something simple, it can feel like overkill—both in terms of features and price. I also found the support resources helpful in general, though when I had more specific configuration questions, it sometimes took a few back-and-forth exchanges before I got a real answer. One thing I should mention: don't expect Wrike to handle invoicing or payments. That's not its lane. Its strengths are really in project planning, collaboration, tracking day-to-day operations, and giving you a clear view of what's happening across all your projects. Bottom line? It's a powerful, all-in-one platform that can work really well for the right team. But between the cost, the learning curve, and how complex the interface can feel, I wouldn't call it the perfect fit for every organization out there #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I’ve found Wrike really shines when it comes to keeping everything in one place—whether that’s managing projects, assigning tasks, or just tracking where things stand. The different views, like lists, boards, calendars, and Gantt charts, mean everyone on the team can work in whatever way feels most comfortable to them. What I appreciate most are the customizable dashboards, task dependencies, request forms, and automation—they cut down on a ton of manual follow-up. If you’re juggling multiple projects at once, Wrike gives you a clear picture of what’s urgent, who’s doing what, and where the workload might be getting heavy. #### Cons Honestly, Wrike packs in so many features that it can feel a bit overwhelming compared to simpler tools. The interface isn't exactly intuitive at first—there's a lot going on—and figuring out how to organize everything across spaces, folders, and projects takes some real time. A few of the more useful features are locked behind pricier plans, which makes it harder to justify the cost if you're a small team. And notifications? They can get out of hand unless you take the time to tweak the settings. Plus, when your workspace gets loaded with tons of projects, things don't always run as smoothly as you'd hope—navigation can stutter, and performance sometimes lags. It's a powerful tool, but it definitely has a learning curve. --- ### An Excellent Platform for Managing Campaigns and Cross-Functional Projects - Overall rating: 5/5 - Reviewer: Ojas W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Wrike has been very positive. It is a robust and reliable project management platform that helps teams stay organized, collaborate effectively, and maintain visibility across projects. The ability to customize workflows, dashboards, and reports made it easy to adapt the tool to our team's specific needs. Wrike streamlined task management, improved communication among stakeholders, and provided real-time insights into project progress, helping us meet deadlines more consistently. While there is a learning curve for some of the advanced features, the benefits in terms of productivity, accountability, and project transparency far outweigh the initial setup effort. Overall, Wrike has been a valuable tool for managing complex projects and enhancing team efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Wrike's intuitive project management capabilities and customizable dashboards made it easy to track tasks, manage campaigns, and collaborate across teams. The real-time visibility into project status, timelines, and dependencies helped improve efficiency and kept stakeholders aligned. I also appreciated the reporting features, which made performance tracking and resource planning much easier.Its task tracking, collaboration tools, and customizable workflows helped my team stay on schedule and communicate effectively. The platform provided excellent visibility into ongoing work and reduced the need for constant follow-ups.I found the customizable workflows, dashboards, and reporting tools particularly useful for managing complex campaigns and tracking progress in real time. It helped improve accountability, streamline communication, and ensure deadlines were met efficiently. The user-friendly interface also made adoption easy for different teams.Wrike significantly improved team collaboration, project visibility, and campaign execution efficiency, making it an essential tool for managing complex workflow. #### Cons There isn't much to dislike, but the platform can feel overwhelming initially due to the number of features available. A simpler onboarding experience and more intuitive navigation for new users would make adoption easier. The platform has a learning curve, especially for new users. Some advanced features and customization options can feel overwhelming at first, and it can take time for teams to fully adopt and optimize the tool --- ### One of the Best Tools for Project Organization - Overall rating: 5/5 - Reviewer: Kamini V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my Wrike experience has been awesome. It has increased collaboration across my team, helped with project visibility, and it’s really cut down on tasks falling through the cracks in the organization lifecycle. It’s rock solid, project flexible and will scale with larger, longer projects. I would definitely recommend this software to teams looking to invest in good all around project management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Wrike really helps us to stay organized with all of our projects and to also stay on track with our daily workload. Its interface is clean and it’s easy to manage the tasks assigned to myself or my teammates. I also like how I can really customize the dashboards and run the reports of the status of my work. Also the integration wth various work stream. #### Cons It takes a few weeks of getting to know how some of the more complex areas of this software are built, especially if you’re looking to do more custom reporting and work-flows but, as you get it working correctly, it works really smoothly. --- ### Helpful for Keeping Projects and Tasks Organized - Overall rating: 4/5 - Reviewer: Swetha C. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I liked how easy it was to keep tasks, deadlines, and project updates organized in one place. The different views were useful depending on what I was working on, and it was convenient to see who was responsible for each task and what was still pending. It also made collaboration easier without having to constantly follow up with people. #### Cons There was a bit of a learning curve in the beginning because there are a lot of features and options. Some parts of the interface also felt a little crowded, especially when working with larger projects. Once I got used to it, though, it became much easier to navigate. --- ### Great for keeping marketing work organized - Overall rating: 5/5 - Reviewer: Geeta K. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Before Wrike, we used to share campaign updates and tasks via chat, email, and spreadsheets. Wrike has helped us centralize everything and meet deadlines more effectively. It has also reduced the need to constantly ask team members for status updates, saving time during busy campaigns. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like being able to keep campaigns, content-related tasks, deadlines, and team updates all in one place. It makes it easy to see what work is pending and who is doing what. Task tracking and shared project views are excellent for SEO and social media, especially since we often have multiple projects or tasks running simultaneously. #### Cons It took me a little while to get the hang of all the options and views. If you are working on a small project, some sections might feel like overkill. --- ### Wrike for Organizational Management: A Game Changer - Overall rating: 5/5 - Reviewer: Megan A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been fantastic. I have been a leader and implementer of the tool for multiple organizations, and Wrike is hands down my favorite project management tool of the many I have tried. I would also say that the customer experience is exceptional, and my relationships with our appointed contacts at Wrike have been huge helps in being successful within the tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that Wrike takes projects and teams beyond task management, and makes it so that you can truly manage departments, teams, and an entire organization with ease within the tool. There are so many different ways to view the work that you are doing in Wrike, making it customizable to different working and learning styles. #### Cons Currently, the limitations to use of AI without paying more. Our organization already has a large cost associated with our Wrike licenses, so when adding in additional costs in order to utilize the AI features that have been rolled out, that has been a bummer. #### Reasons for choosing Wrike Wrike provided the highest ability to customize the tool to the needs of each individual team, yet be able to still cohesively connect our teams processes. --- ### A Powerful, User-Friendly Tool with Outstanding Support - Overall rating: 4/5 - Reviewer: Ayesha H. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been very positive. Its effectiveness at work has extended into my personal life, where I’ve increased my usage to help manage day-to-day tasks and stay organized more effectively. In addition to the strong functionality of the tool itself, Wrike’s customer service has been phenomenal, providing timely, helpful support that further enhanced the overall experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Wrike stands out for its easy-to-use, intuitive interface that makes it accessible to a wide range of users, not just project managers. It supports seamless collaboration across teams, departments, and even between companies, making it a flexible tool for interdepartmental and intercompany work. Additionally, Wrike’s availability on both desktop and mobile ensures users can stay connected and productive from anywhere, with both platforms offering a polished, user-friendly experience. #### Cons Wrike’s main drawbacks are performance-related and technical accessibility. Reporting can sometimes be slow to load, which impacts efficiency when pulling data or generating insights. In addition, many of the more advanced automation capabilities are not user-facing and require access to backend API data, making them less accessible to non-technical users and limiting self-service automation. #### Reasons for choosing Wrike Wrike was chosen over Jira because it is far more user-friendly and intuitive, making it accessible to a broader audience across the organization, not just technical or delivery teams. Its ease of use supports company-wide adoption across departments, enabling consistent collaboration without a steep learning curve. In addition, Wrike’s clean, visually appealing interface makes project information easier to understand at a glance, which is especially valuable for cross-functional teams and leadership visibility. --- ### Issues with Wrike - areas for improvement - Overall rating: 2/5 - Reviewer: Daniel S. - Verified reviewer: Yes - Industry: Legal Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I don't think Wrike understands customers. I think there's a lack of misunderstanding with how teams within a department use Wrike. The high cost of learning wrike, with the intricacies of blueprints, automations, workflows, rules, and then people coming/going from an organization causes a massive amount of learning and rework. Its almost as if you require someone full time to keep developing the product. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Customization - however it takes a lot of effort and time to customize every aspect creating countless rules. Further, if there's a change in process, or change in person that built it, a great amount of time is required to learn what is involved #### Cons Dashboard, interface, calendar. The dashboards were not showing for example what a manager needs to know for their team such as how many projects they currently have or are being worked on. Interface - very slow, cumbersome. Earlier versions were much better that had a launchpad like a homepage to see everything that was happening. Calendar - I amazingly cannot see all the different projects and the due dates pers project. Since we use blueprints to have repeatable projects, we aren't going to rename every task, and can only show the task name, not project, is due on each day. For example an events team cannot see what projects are due or critical milestones for those projects compared to other projects. #### Reasons for choosing Wrike Customization and feature availability at that time. Now looking at the industry, there are more common features amongst your competitors. Differentiation is now more important to your business than ever before. --- ### Why I like Wrike, by Kevin F. - Overall rating: 5/5 - Reviewer: Kevin F. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love it and have been using it for a very long time. I did a lot of research many years ago and landed on Wrike -- many years later we were acquired by Allstate, who eventually selected Wrike for the enterprise PM needs -- which was super validating to me. I put my email as kevin.fuschich@ngic.com, which is my login email -- but my true work email is kevin.fuschich@allstate.com #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What DID I like? I still use it. But... I think what I like the most is the vastness of my ability to input and track. I am spinning so many plates from so many different universes it's impossible to keep track. #### Cons I think it's that I have never been able to figure out how to use milestones... they sound like something super beneficial to me, but I can't figure out how they would be #### Reasons for choosing Wrike It was so many years ago when I went with Wrike that I can't remember what the specific reason was -- I know cost was a factor at the time. There were so many features and it felt like a "living" and evolving tool that wasn't going to vanish. #### Reasons for switching to Wrike Todoist wasn't robust enough to handle the work --- ### Bleeding-Edge Project Management with Accountability & Transparency - Overall rating: 5/5 - Reviewer: Ryan R. - Verified reviewer: Yes - Industry: Music - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Once my team members and I realized that our best approach was to define a process for our company and use Wrike to support that process, Wrike increased our productivity, accuracy, accountability, and transparency. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Wrike offers a robust set of tools that allow me to implement and maintain processes for my organization. The platform is constantly evolving and trying to address my needs as a customer. Wrike has been vital to ensuring no project falls through the cracks and ensuring team accountability. #### Cons Sometimes the mandatory changes/removal of legacy features will inconvenience the team. Their constant innovation is a double-edged sword when trying to keep employees up-to-speed with changing practices. #### Reasons for choosing Wrike Prior experience in Wrike, robust automation tools, proofing tools. --- ### Wrike is great at keeping your project from going south and I did not have any issue using it - Overall rating: 5/5 - Reviewer: Antony T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Prior to using Wrike, we had our tasks broken out into individual email threads, spreadsheets, someone’s head etc… This worked until it no longer did. Now all of our tasks are assigned with specific due dates and owners along with dependencies all contained within Wrike. Therefore, no one can claim they didn’t know something was on them. Cross-team visibility increased dramatically from non-existent to being useful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The Gantt Chart, and how easy it is to go back-and-forth between views (timeline or board) is what brings me back to Wrike. I have to keep track of two separate teams working on various overlapping projects. After finishing a very long shift, I really only came to appreciate this feature as a result of using other software packages that were less functional. Task Dependencies are great too. They allow you to link related tasks, so that if one project falls behind schedule, Wrike will show you which other dependent projects are impacted rather than waiting to find out during a meeting several days later. There are over 400 integration options available. In my experience, the Slack and Microsoft 365 integration options actually functioned. #### Cons Wrike has a significant amount of configuration time required. If you are looking to have Wrike set-up properly prior to launching it to your team, I would estimate it would require a full week of focused effort. also while you can build workflows within Wrike, they appear somewhat inflexible once built and also the pricing for Wrike increases rapidly as you move through their plans, to begin with, the entry level plan appears competitive until you discover that time tracking and resource management are both only accessible via their premium tier plans. --- ### Streamlined Campaign Management with Wrike - Overall rating: 5/5 - Reviewer: Kirti M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Wrike has been a reliable tool for managing campaign approvals, tracking deployments, and keeping stakeholders updated. It has improved collaboration, reduced delays, and enhanced overall efficiency. Even with minor hiccups, it’s been a huge help in keeping work organized and efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about Wrike is how easy it made campaign coordination. The ease of use makes onboarding simple, and its task tracking capabilities ensure smooth coordination between CRMs and brand teams. Approvals, updates, and task tracking all happen in one place, which saves a ton of time. it really helps boost productivity and keep everyone aligned. #### Cons The mobile app works, but it’s not as smooth or powerful as the desktop version. One thing I noticed is that the description part in tasks can get updated with just a click, even when it’s not intended - adding a restriction or confirmation step there would be helpful. --- ### Wrike Makes Chaos Manageable! - Overall rating: 4/5 - Reviewer: Kajol K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Wrike has been a great fit for our marketing team. It keeps everything organized and the productivity features just work task assignments, due dates, dependencies, all smooth. Managing multiple campaigns feels way less chaotic now. Definitely worth it for teams with a lot of moving pieces! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Wrike has been a game changer for our marketing team! Keeping campaigns and projects organized is so much easier now everything has its place, and nothing gets lost. The productivity features like task assignments, due dates, and dependencies keep the whole team on track without constant check-ins. Managing multiple campaigns at once feels way less chaotic. Really happy with it overall! #### Cons Wrike can feel complex for new users due to its many features and customization options, creating a steep learning curve. The interface may seem cluttered, and some advanced features require higher-tier plans, making it expensive for smaller teams. Occasional delays and limited built-in communication tools can also affect the overall experience. --- ### Strong and Reliable Tool for Managing Tasks and Workflows - Overall rating: 5/5 - Reviewer: Jayasri R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been positive. It’s a powerful tool for task tracking, workflow management, and process management, especially for teams that need structure and visibility. While it takes time to learn and may feel pricey, it delivers good value for money if you fully use its features. Customer support is helpful, and although there are some bugs and issues, they usually don’t affect everyday work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Wrike is very strong when it comes to task tracking and workflow management. It’s easy to see who’s working on what, track progress, and manage deadlines without things slipping through the cracks. The process management features are flexible and customizable, which really helps teams stay organized. Customer support and help resources are also decent when you need assistance. #### Cons Wrike isn’t the easiest tool to use at first, so ease of use can be a challenge for new users. From a value for money perspective, pricing can feel high for smaller teams. There are also occasional bugs and issues, like minor glitches or slow performance. --- ### Great Project Management Software - Overall rating: 5/5 - Reviewer: John D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Wrike was positive, especially for managing complex, cross‑functional work. It’s a very capable platform once it’s set up well. The ability to customize workflows, views, and automation made it much easier to align teams around shared processes while still supporting different working styles. Collaboration improved because conversations, files, and approvals lived alongside the work instead of being scattered across email and chat. The trade‑off is that you do need clear ownership and governance; without that, things can become messy or confusing over time. With strong admin practices, though, Wrike is a powerful backbone for project and portfolio management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about Wrike was how it combined flexibility with structure. The platform makes it easy to manage complex, cross‑functional projects while still giving teams freedom to work in the way that suits them best. Customizable workflows, dashboards, and automation help keep everyone aligned without adding unnecessary bureaucracy. Real‑time visibility into tasks, dependencies, and workloads improves accountability and makes it much easier to spot issues early. I also appreciated the strong collaboration features—comments, proofing, and approvals all in one place—which significantly reduced back‑and‑forth emails and helped decisions move faster. #### Cons What I liked least about Wrike was the learning curve and occasional complexity as usage scaled. For new or non‑technical users, the sheer number of features, views, and configuration options can feel overwhelming and require meaningful onboarding time. As workspaces grow, it’s easy for structures, custom fields, and workflows to become inconsistent if there isn’t strong admin governance and clear standards. The interface, while powerful, can feel cluttered when many projects and automations are in play, and performance can sometimes lag with very large data sets. Reporting is solid but can require effort to tailor exactly to leadership’s needs. --- ### Engaged with the Future, Hopeful Wrike can Scale to meet it - Overall rating: 5/5 - Reviewer: Sally S. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I work in marketing operations. I operationalize all of the work that we do to serve our customers. We work as a marketing agency of sorts for doctor's offices. We are in the process of a re-org which is expanding our use of task tracking and Wrike Spaces, something we haven't heavily utilized in the past. I am excited to see what Wrike can do for us in those realms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I like that I can create a workspace unique to my needs. It is an excellent product that allows for unique customizations for any type of work. I am excited to see what AI can do for Wrike as well. AI will be able to take the building blocks of Wrike and really put it into overdrive which will be exciting. But I am a little concerned whether or not Wrike can scale to meet the customer demands. Right now Wrike has become a SLOW product (as in, page load times) and our experience with Customer Success over the last few years has left us feeling like our use case is not well understood. #### Cons Frankly, we have struggled to have a Customer Success Manager that serves our needs aptly for quite some time. We are looking for someone we can partner with to help us when we as admins have failed to figure out a solution to our needs within the product. Typically, our Customer Success Managers will take it back to their product team, and we won't hear anything about it. Or get told it is not possible. It would be nice if our Customer Success Manager felt like a partner that helped us solve complex problems but it seems like the knowledge of our use case with the product just isn't there. This is unfortunate as we are long time Wrike user and it seems like our Customer Success Manager's struggle to answer questions about our use case. It would be nice if that experience was more tailored to how we use Wrike, versus a blanket Wrike customer experience. Also, this is timing, but as an Enterprise customer, we have really struggled to track how often tasks are being completed after the due date. The fact that you list Task Tracking as a considered topic, but figuring out a way to track that information in an Enterprise account is not at all user-friendly. Perhaps it would be easier if we used the time-tracking feature, however, that is a level of oversight we would prefer not to utilize. And manually updating the amount of time overdue that task was, defeats a purpose that Wrike should absolutely be able to serve. ALSO, and this is a BIG one. Wrike has been SO SLOW, ever since you got rid of list view and introduced Table View. As an admin, on a daily basis, I get complaints from users that Wrike is slow to load. Dashboards take lightyears to load, specifically with the more filters you put into a widget. I feel like I when I use filters I am using Wrike to its fullest capabilities, but am then penalized because of the amount of time things take to load. This literally costs the organization time waiting for Wrike to load. Hugely, hugely unfortunate. --- ### Great tool! - Overall rating: 4/5 - Reviewer: Brittney H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it's a great tool and one that really helps our team be efficient and helps us streamline everything we do. We would be lost without it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It really allows you to create a space that is customized to how you use it. It has really helped our team be able to work more cross-functionally and easier throughout departments. #### Cons At times I feel like we are lacking in customer support. We have some big goals and want to really utilize Wrike even more and at times it feels as though we are doing trial and error trying to figure out how we best see things in Wrike rather than having customer service that truly wants to support us in how we use it. --- ### Great for Managing Product Initiatives - Overall rating: 5/5 - Reviewer: suman K. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The experience overall for myself on Wrike has been really great. I use it for task coordination with product engineering feature developemnet, organize the product road map and with many other people. All of the tasks and timelines and updates with the product development on one platform simplifies me managing the whole process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Wrike provides fantastic workflow customization, clear dashboard visibility, and strong reporting capabilities-enabling us to see where features are developing, and what's most important. Their collaborative features are fantastic for directly linking conversations and activity back to the right tasks. Wrike's other productivity tool integrations keep our product development moving. #### Cons Initial setup for this platform is a time-consuming process, and users need adequate training to maximize its functionality. The interface can get cluttered, and several customization options, and advanced reporting features are only available on premium plans. --- ### A Fantastic and Reliable Platform For Facility Maintenance - Overall rating: 5/5 - Reviewer: Amit Y. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Wrike has helped me organize facility operations and keep maintenance activities on schedule across our healthcare facilities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use this platform and I like the real-time task tracking, reporting, and collaboration features, which improve team coordination. It also keeps maintenance on schedule. #### Cons I haven’t had any dislikes with this platform overall, it is has easy learning curve and advanced features. --- ### Wrike makes a good impression on my Project Tracking Cards - Overall rating: 5/5 - Reviewer: Harris P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Prior to using Wrike, we were keeping all of our Review Comments & Drawing Updates in clunky Spreadsheets and Endless Email Chaining Where Context Was Lost. With Wrike, We are able to place all of Our Calendars and Tasks in One Single Spot so everyone knows Who Owns What Deadline Without Us Having to Schedule a 47-Minute Meeting. Simply put, Wrike Stops Daily Operational Chaos & The Back-And-Forth Chat Across A Thousand Different Platforms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I find I use the card table feature for my day to day activities because I'm able to easily drag tasks back and forth to display what's been completed and what still needs to be accomplished and the file storage is also huge so I've placed all of my engineering files and documents into each respective project card without worrying about running out of room. Plus I love the fact it has no confusing Dashboard; I'd rather spend time working then trying to teach the Team how to navigate through the menu options. #### Cons The Mobile App Notification System is completely Overwhelming and I would almost prefer to shut it off totally so I don't get buried under an avalanche of notifications. In addition, I find that Wrike fails miserably when integrating with Google Docs; They are formatted as Links and thus force you to exit the App to view or edit anything. And lastly, they made some changes to their Pricing Plans and it seems to me that it is far too Expensive for Teams with fewer than Five (5) members. ## More reviews [Next reviews](https://www.softwareadvice.com/project-management/wrike-profile/reviews/?page=2) --- Wrike Reviews, Pros and Cons - 2026 Software Advice