I have only used it for 3 months and so far so good. Customer service is pretty good with things that they can answer quickly.

I love having the support staff to answer questions and helping with learning the program. Love the online payment portal for tenants.

For bookkeepers the easy integration of Xero and Quickbooks online is fantastic.

Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.

We previously used another one and Buildium is so much more organized , easy to use and the support is amazing.

For accountants it is frustrating with the reports. For our owners it is even more frustrating.

It has also been glitchin from time to time and that can delay applications and tasks and it's very frustrating.

Our owners know they are in good hands when they can easily see where there money is spent and feel confident that we are protecting their investment.

Sometimes we type in a name and it doesn't come up, but other times it's there. It's hit or miss on the search feature not working properly.

They the expectation wrong, which can lead only to lack of preparation and difficulties to implement. Onboarding team is rushed and does not provide enough support.

Clients get confused as they think that means the application fee is being charged before I, the processing agent, even sees the application.

Their tech support has been outstanding over the years. I highly recommend this product to any landlord or property manager.

Easy to navigate and love the way everything integrates.

Ease of staying on top of maintenance and rent/fees. Love that I get notifications when something is overdue or when a tenant submits a maintenance request.

Buildium is an awesome program to record and track tenant payments, issues, maintenance requests, etc. For the most part it is user friendly.

Great program, I came from TOPS and this is more affordable and easier to use.

Great product,  user friendly,  easy set up,  reliable and convenient. Great for any size business.

So comfortable to use from filing to email/texting collecting rent this is an awesome software.

I really love all the features buildium has from all the information we input in to it and it makes it all so helpful from top to bottom.

There are a few items that seem so obvious to have, but are missing. I can't customize reports, which is a real bummer.

Without the great service that we used to enjoy, I find myself thinking more about price shopping. There are other good software options, what we were in love with was Buildium's great support.

Although the customer service was amazing. They always answered my question as best as they could and would spend even hour(s) on the phone with me.

I am not familiar with accounting and have problems sometimes.

Many nicely laid out functions, good tech support with any issues or questions, easy to use and teach new team members, integrated inspection app, has a mobile app function.

If you accidentally miss a document or upload them in the wrong order (as is required in my agency) you have to delete them and start all over again.

Double bookings were a frequent feature, pricing was difficult to change,  inputting bookings manually took 8 steps  lost a lot of business as staff entirely diverted to problem solving.

They offer a lot of features and if you consider how many they are and how costly they can be if you purchase them separately one by one, the price is not even bad.

Fantastic easy to use software with great customer service.

The team is great, constantly coming up with improvements and they actually listen to feedback and implement it. Great support and understanding from them during COVID19 times.

This suite aims to offer you a comprehensive package, an all in one solution for your hotel needs.

The on boarding training and ongoing support is also very good.

It's a hugely valuable system and as the business owner I particularly love the MI it provides.

The product is also being developed so more cool features are coming. Finally the support is excellent - more than just a helpdesk, they are a partner for your hotel business.

The System is user friendly and no question on the systems functionally is ever too much for the Elina Cares team to help and guide you with, Would highly recommend the system and the Team, Thanks.

We appreciate the user-friendliness and flexibility in implementing tailor-made features for our business.

It's been a painful two years being stuck with Elina. Glad to have finally been able to leave.

On behalf of Ambiente Serviced Apartments, I would like to emphasize excellent customer service and proactive approach of the Elina Concierge Team.

I could not imagine our two hotels running without Elina and would recommend the software to anyone who is looking for an innovative, user friendly and efficient way to run their business.

They are passionate about what they do and are constantly improving the features to make the software better and to cater for the evolving market.

Evrything, the ease of use, clever marketing, pricing platforms that work, this system really works for trying to take some % back off the OTA's.

The Elina concierge team always try their best to fulfill our needs and find technical solutions that works in for practical and operational purpose.

Flexible system giving many different options so we never get a 'computer says 'no' scenario. Had personal help to understand areas we were having difficulty with.

Slick customer-facing booking-engine gives a clear booking process. Branded to look like my own website, including URL (with SSL certification).

When they have issues with partners they integrate with, they always blame it on the other side, even when the fault is clearly on their side.

Easy to navigate, looks great and has comprehensive functionality.

Elina is incredibly feature-rich. It delivers most of the requirements of a dedicated Property Management System and while also being a powerful Booking Engine.

Great support to improve Sales Incomes and Operations. So friendly to set up and manage different type of properties (sizes, beds, prices, availabilities among others).

Not to mention time they upgraded their system. We ended up for a week overcharging customers  and all we got was a mere apology - no compensation whatsoever.

Great value for money software that provides a robust booking system and OTA management solution.

Management is supportive of implementing new integrations or improvements from their customers. This is a flexible approach you wouldn't get with larger companies.

This is really nice software to use. Easy to navigate and really helpful and friendly support - Siggi is amazing.

Flexibility, pretty much paperless concept, integration with other softwares, continuing evolvement , great customer service.

US Dollar

Discover all-in-one property management software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. No matter the portfolio, Buildium is purpose-built to let you take control of every aspect of your business and drive more revenue per door. Schedule a free, personalized demo today to see how proven, purpose-built property management software can move the needle for you. 

LongDescription

File Management

Member Communities

Lease Tracking

Tax Management

User Management

Electronic Payments

Payment Processing

HOA Violation Enforcement

Recurring/Subscription Billing

Application Management

Property Management

Document Storage

Dues Management

Access Controls/Permissions

Activity Tracking

SMS Messaging

General Ledger

Fee Collection

Bank Reconciliation

Late Fee Calculation

Financial Management

Transaction History

Portfolio Management

Rent Tracking

Customer Database

Transaction Monitoring

Commercial Property Management

Member Database

Template Management

Data Import/Export

Accounting

Email Templates

Self Service Portal

Contact Management

Audit Trail

Lead Management

Mobile Access

Online Payments

Property Database

Background Screening

Vendor Management

Maintenance Management

Tenant Tracking

Client Portal

Real-Time Notifications

Vacancy Management

ACH Payment Processing

Residential Leases

Insurance Management

Residential Properties

Activity Dashboard

Inspection Management

Alerts/Notifications

Reporting & Statistics

Reminders

Lease Origination

Event Management

Work Order Management

Billing & Invoicing

Commercial Leases

Accounting Integration

Tenant Portal

Expense Tracking

Website Management

Audit Management

Real-Time Reporting

Member Communication

Reporting/Analytics

Chapter Management

Contact Database

Lease Management

Credit Check

Summary Reports

Third-Party Integrations

Maintenance Scheduling

Task Management

Document Management

Member Portal

Financial Reporting

Owner Portal

Member Directory

Committee Management

Credit Card Processing

Communication Management

Website Integration

Real Estate Rental

Membership Management

Occupancy Management

Tenant Management

Vehicle Management

Parking Management

Housekeeping Management

Visitor Management

Tenant Screening

Guest Tracking

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Buildium

Live Online

Webinars

Documentation

Videos

Elina is a cloud-based property management solution that offers reservation management, housekeeping, guest-relationship management, revenue management and marketing features within a suite. It caters to small and midsize vacation rentals, serviced apartments, hotels, resorts and bed and breakfasts.


Elina’s property management feature allows users to view their property portfolios, as well as individual and group properties. It helps users categorize properties, edit information and manage pictures. The housekeeping module allows users to schedule maintenance tasks and generate reports. The software also helps to manage ledgers, create invoices, set up payment rules, generate accounting reports and forecast sales.


The booking engine helps users manage online and mobile bookings, guest interactions, room-availability checking and payment processing. The software offers email marketing, role-based access, reminders and to-do lists. Integrations include payment gateways, accounting software and point-of-sale applications such as PayPal, Xero, Stripe, Wirecard, Exact and Sage Pay.



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