--- title: "Zillow Rental Manager Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zillow Rental Manager. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zillow Rental Manager is a good fit for you!" source_url: "https://www.softwareadvice.com/property/zillow-rental-manager-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / [Zillow Rental Manager](https://www.softwareadvice.com/property/zillow-rental-manager-profile/) / Zillow Rental Manager Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/zillow-rental-manager-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/zillow-rental-manager-profile/alternatives/) # Zillow Rental Manager User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 103 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.4/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 71 reviews (69%) - 4 stars: 27 reviews (26%) - 3 stars: 3 reviews (3%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Most mentioned pros - Strong lead volume compared to other platforms, quick and easy listing setup with solid visibility, screening tools help pre-qualify prospects before tours, centralized inbox makes it easy to manage inquiries, and saves us a ton of time by keeping all the different moving parts of client acquisition and online property presence into one seamless system. - the platform allows you to photos, details, and descriptions to make your listing more appealing: Zillow’s interface is user friendly for both landlords and tenants, simplifying listing and communication processes. - For small portfolios, it’s a practical and efficient solution, though it may require additional tools for full management. ### Most mentioned cons - Not ideal for full property management like rent collection or detailed lease tracking. - When I tried to list multiple units in my building it locked me out and thought I was scamming. - The only complaint is that some addresses do not show up and that is not even Zillows fault. ## Zillow Rental Manager customer reviews Showing reviews 1-25 of 103 (page 1). ### Zillow Search - Overall rating: 4/5 - Reviewer: Dori B. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I occasionally use Zillow rental manager to check the rental value when I search for homes on Zillow. It gives the rental price. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like using Zillow to look up properties in specific areas and check the features and prices of the homes. #### Cons There isn’t really anything I can think of. I do prefer the Zillow real estate to the rental property but it’s helpful to know the rental value as well. --- ### Great tool for landlords - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I would absolutely recommend using Zillow Rental Manger. It was a well trusted platform, is affordable and has gotten us some really great applicants/tenants. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Zillow Rental Manager is a great tool for listing rentals. It is user friendly, affordable and clearly outlines information renters need to know before inquiring. #### Cons Edits to the listing seem to take some time to update, whether that be rearranging the photo layout or text edits to the description, etc. #### Reasons for switching to Zillow Rental Manager Way too many inquiries from people who were not seriously interested. --- ### Zillow Honest Revies - Overall rating: 3/5 - Reviewer: Carolina F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’d love to have something positive to say, but since I haven’t seen any results, I still don’t fully understand its purpose. I only get a notification when someone shows interest, and it provides a few details if the person has specified them, which is practical. However, I wouldn’t completely blame the system for the lack of leads. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros They notify me when someone is interested in renting in the area. Sometimes take people from other areas. #### Cons It’s too expensive for the few results it brings. I get more leases through referrals than through this system. --- ### Zillow Rental Manager review - great marketing tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Before I was locked out it was great! Great marketing for tenants and easy to use with tenants. I really enjoyed it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros It's overall very easy to use. Zillow Rental manager can be a great for marketing tool. It has a lot of great uses. #### Cons When I tried to list multiple units in my building it locked me out and thought I was scamming. Then it asked for a lot of red tape for me to access my account again. I am literally still locked out. #### Reasons for switching to Zillow Rental Manager Well when I couldn't communicate with a person at Zillow who could help me I switched back. --- ### Great place to showcase your rental property - Overall rating: 4/5 - Reviewer: Jeff B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it to rent out rental properties. So several times a year. I can set up a listing in about 10 minutes. Corresponding with tenants is a little difficult bouncing from text to the app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to set up an account and get verified as a landlord. Easy photo upload process, good credit check for tenants. #### Cons The tenant interaction. Having to toggle back and forth from a text message to respond in the app is a hassle. #### Reasons for switching to Zillow Rental Manager Zillow has more tools and documents that help lease the property faster. One stop shop --- ### Seamless Rental Management Wrapped Up In An Easy To Use Platform - Overall rating: 5/5 - Reviewer: Trevor B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered We love it - even if 50% of leads were to ever come back not a good fit the 50% we do close makes it all worth it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Strong lead volume compared to other platforms, quick and easy listing setup with solid visibility, screening tools help pre-qualify prospects before tours, centralized inbox makes it easy to manage inquiries, and saves us a ton of time by keeping all the different moving parts of client acquisition and online property presence into one seamless system. #### Cons ZRM generates a high volume of leads, the issue is that many are unqualified despite the transparency we provide on our disclosure (which is not ZRM's fault, but rather one of the fated outcomes of internet advertising). Lastly, the platform’s limited customization can make it time-consuming to efficiently manage inquiries at mass scale. --- ### Zillow is a great source to have in property management! - Overall rating: 5/5 - Reviewer: Malisha C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was excellent. Everything was easy to navigate and update. In property management updates are very important so to have it readily accessible was major plus! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zillow made it very easy to list properties and manage communication with prospective tenants. To edit our listing only took a few clicks and everything was there ready to edit. #### Cons What I like least about Zillow is that seemed we didn't get much traffic from the Zillow website. The traffic rarely was qualifying. --- ### Efficient tool for listing rentals and handling tenant inquiries - Overall rating: 4/5 - Reviewer: Alessandro P. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use Zillow Rental Manager to advertise rental properties and manage incoming tenant interest. It simplifies the early stages of leasing by handling listings and applications in one place. For small portfolios, it’s a practical and efficient solution, though it may require additional tools for full management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Makes it easy to post rental listings and get exposure quickly. The platform centralizes inquiries, applications, and basic screening, which saves time. Interface is simple and doesn’t require much learning. #### Cons Limited functionality beyond listing and screening. Not ideal for full property management like rent collection or detailed lease tracking. Lead quality can vary depending on the market. --- ### Zillow search - Overall rating: 5/5 - Reviewer: Patrick Z. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it almost daily and it makes my job a whole lot easier. It helps me gauge a specific demographic for sales analytics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use Zillow rental manager for my carpet cleaning business to get information on home size and layouts. I love the vast amount of precise information that Zillow hosts. #### Cons The only complaint is that some addresses do not show up and that is not even Zillows fault. I know some homeowners don’t want their information public. --- ### Can't go wrong with Zillow Rental Manager - Overall rating: 4/5 - Reviewer: Leslie M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it is user friendly, easy to set up, tenants seem to like it because it lets them browse without having to be contacted by a realtor. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Zillow rental manager is quite convenient. The info is taken directly from the rent manager software. No need to change in two places. #### Cons There's really nothing I don't like about Zillow Rental Manager. It does have a lot of information and can be overwhelming at times. --- ### Wonderful website - Overall rating: 5/5 - Reviewer: Amy S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Great website, updates daily, to the minute #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The filters they are great you can filter by about anything #### Cons They don't like you to comment outside their site --- ### LOVE ME SOME ZILLOW RENTAL MANAGER!! - Overall rating: 5/5 - Reviewer: Amber M. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered I am a huge fan of All the options/functions that Zillow rental manager has to offer!! I have yet to run into any blips or mishaps so far!! Great customer service, very user friendly interface!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zillow Rental Manager makes it super duper easy to manage any amount of property rentals!! --- ### Brianna's review - Overall rating: 5/5 - Reviewer: Brianna R. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered It was helpful for me to post on this app because it helped me to move forward. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to operate just by using it the first time. #### Cons Sometimes it was hard to locate the right parts of the website. --- ### Works Well - Overall rating: 4/5 - Reviewer: Morgan S. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Good would use again for all rental information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I do feel like with Zillow you get a good amount of attention to your posting. It was nice to have the lease in the portal as well. #### Cons I feel like I need to pay a lot to get the most attention. I would change my description often and still would say needs improvement. --- ### Great Service! - Overall rating: 5/5 - Reviewer: Destiny T. - Verified reviewer: Yes - Industry: Legal Services - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall great experience, I would recommend it and continue to use it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's really user friendly and easy to use. #### Cons I can't really name a con or something I don't like about it. --- ### Seamless property management! - Overall rating: 5/5 - Reviewer: Lea L. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, an excellent platform for new property managers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to customize and generate a binding lease agreement between both parties. #### Cons It was difficult track down an electronic deposit and I had to call customer support. --- ### Best option for rental homes listings - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall my experience has been pretty good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It the most well known site for rental homes #### Cons there's a lack of customization and lack of some key features --- ### Zillow manager review - Overall rating: 5/5 - Reviewer: Blake D. - Verified reviewer: Yes - Industry: Information Services - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I liked how easy and manageable it is to use! Very user friendly! #### Cons At this moment I’m not too sure of anything to say that I dislike. --- ### Great resource for renting - Overall rating: 5/5 - Reviewer: Nabila R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love it shows all prices, amenities, metro access etc #### Cons it's not always updated fully. Sometimes the rent is not what it says on zillow --- ### Amazing!! Personal favorite - Overall rating: 5/5 - Reviewer: Eric Y. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall my experience with Zillow was great! It's an awesome software #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zillow rental manager makes the process very quick and efficient #### Cons Sometimes the system creates a lag. It's minor issue tho --- ### Effortless Renting - Overall rating: 5/5 - Reviewer: Arlene O. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered overall zillow is easy to use response is quick and there is usually a wide range of listings, making it easy for prospective renters to choose. They also follow with notifications once you go on the platform and express your need #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros zillow is an agency that list rental properties, screen tenants, manage applications, and collect rent. it is a well known platform with millions of users. Zillow Rental Manager offers features like online applications, tenant screening, and rent collection there is thorough tenant background checks, including credit and criminal records. the platform allows you to photos, details, and descriptions to make your listing more appealing: Zillow’s interface is user friendly for both landlords and tenants, simplifying listing and communication processes. #### Cons Zillow charges landlords a fee for each listing, which can add up for multiple listings or extended period. Prospective tenants may need to pay fees for background checks or credit reports, which could deter some applications. may have delays or difficulties when trying to reach customer support for issues they might be faced with. Overall, Zillow Rental Manager offers a broad range of features that simplify rental management, especially for landlords with limited time or who manage properties remotely. --- ### Amy's review - Overall rating: 5/5 - Reviewer: Amy M. - Verified reviewer: Yes - Industry: Government Administration - Company size: 501-1000 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zillow Rental Manager is great! It helps future renters have tools and access to finding a new home. #### Cons Nothing. It is very helpful and has a lot of beneficial tools. --- ### Zillow Rental Manger Review - Overall rating: 5/5 - Reviewer: Abdullah A. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very nice app, website. I would use if I'm looking for any rental houses or apartment. #### Cons I have been using Zillow for a long time with no problems. --- ### Marketing review - Overall rating: 4/5 - Reviewer: jeannine p. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall zillow reaches alot of people in our local market, so it has been a great tool for our company. I wish the zillow marketing portion offered more. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love being able to market on a large platform such as Zillow, we are able to collect inquires/ showings/leads through Zillow. I also enjoy the fact that Zillow auto-populates information when posting a listing. #### Cons I don't like that zillow does not offer stats for your listings. I also don't like that I cannot schedule an add to be removed. For the marketing package offered we will post our listings for 2 weeks, it would be great if we could schedule when the ad gets removed. --- ### Great Product - Overall rating: 5/5 - Reviewer: Andrew B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy product to use and update listings. Generates a lot of traffic to our properties. #### Cons It would be nice if there was an easier way to list our properties on StreetEasy. ## More reviews [Next reviews](https://www.softwareadvice.com/property/zillow-rental-manager-profile/reviews/?page=2) --- Zillow Rental Manager Reviews, Pros and Cons - 2026 Software Advice