--- title: "Zillow Rental Manager Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zillow Rental Manager. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zillow Rental Manager is a good fit for you!" source_url: "https://www.softwareadvice.com/property/zillow-rental-manager-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / [Zillow Rental Manager](https://www.softwareadvice.com/property/zillow-rental-manager-profile/) / Zillow Rental Manager Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/zillow-rental-manager-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/zillow-rental-manager-profile/alternatives/) # Zillow Rental Manager User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 103 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.4/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 71 reviews (69%) - 4 stars: 27 reviews (26%) - 3 stars: 3 reviews (3%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Most mentioned pros - Strong lead volume compared to other platforms, quick and easy listing setup with solid visibility, screening tools help pre-qualify prospects before tours, centralized inbox makes it easy to manage inquiries, and saves us a ton of time by keeping all the different moving parts of client acquisition and online property presence into one seamless system. - the platform allows you to photos, details, and descriptions to make your listing more appealing: Zillow’s interface is user friendly for both landlords and tenants, simplifying listing and communication processes. - For small portfolios, it’s a practical and efficient solution, though it may require additional tools for full management. ### Most mentioned cons - Not ideal for full property management like rent collection or detailed lease tracking. - When I tried to list multiple units in my building it locked me out and thought I was scamming. - The only complaint is that some addresses do not show up and that is not even Zillows fault. ## Zillow Rental Manager customer reviews Showing reviews 1-25 of 103 (page 1). ### Zillow Search - Overall rating: 4/5 - Reviewer: Dori B. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I occasionally use Zillow rental manager to check the rental value when I search for homes on Zillow. It gives the rental price. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like using Zillow to look up properties in specific areas and check the features and prices of the homes. #### Cons There isn’t really anything I can think of. I do prefer the Zillow real estate to the rental property but it’s helpful to know the rental value as well. --- ### Great tool for landlords - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I would absolutely recommend using Zillow Rental Manger. It was a well trusted platform, is affordable and has gotten us some really great applicants/tenants. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Zillow Rental Manager is a great tool for listing rentals. It is user friendly, affordable and clearly outlines information renters need to know before inquiring. #### Cons Edits to the listing seem to take some time to update, whether that be rearranging the photo layout or text edits to the description, etc. #### Reasons for switching to Zillow Rental Manager Way too many inquiries from people who were not seriously interested. --- ### Zillow Honest Revies - Overall rating: 3/5 - Reviewer: Carolina F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’d love to have something positive to say, but since I haven’t seen any results, I still don’t fully understand its purpose. I only get a notification when someone shows interest, and it provides a few details if the person has specified them, which is practical. However, I wouldn’t completely blame the system for the lack of leads. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros They notify me when someone is interested in renting in the area. Sometimes take people from other areas. #### Cons It’s too expensive for the few results it brings. I get more leases through referrals than through this system. --- ### Zillow Rental Manager review - great marketing tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Before I was locked out it was great! Great marketing for tenants and easy to use with tenants. I really enjoyed it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros It's overall very easy to use. Zillow Rental manager can be a great for marketing tool. It has a lot of great uses. #### Cons When I tried to list multiple units in my building it locked me out and thought I was scamming. Then it asked for a lot of red tape for me to access my account again. I am literally still locked out. #### Reasons for switching to Zillow Rental Manager Well when I couldn't communicate with a person at Zillow who could help me I switched back. --- ### Great place to showcase your rental property - Overall rating: 4/5 - Reviewer: Jeff B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it to rent out rental properties. So several times a year. I can set up a listing in about 10 minutes. Corresponding with tenants is a little difficult bouncing from text to the app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to set up an account and get verified as a landlord. Easy photo upload process, good credit check for tenants. #### Cons The tenant interaction. Having to toggle back and forth from a text message to respond in the app is a hassle. #### Reasons for switching to Zillow Rental Manager Zillow has more tools and documents that help lease the property faster. One stop shop --- ### Seamless Rental Management Wrapped Up In An Easy To Use Platform - Overall rating: 5/5 - Reviewer: Trevor B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered We love it - even if 50% of leads were to ever come back not a good fit the 50% we do close makes it all worth it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Strong lead volume compared to other platforms, quick and easy listing setup with solid visibility, screening tools help pre-qualify prospects before tours, centralized inbox makes it easy to manage inquiries, and saves us a ton of time by keeping all the different moving parts of client acquisition and online property presence into one seamless system. #### Cons ZRM generates a high volume of leads, the issue is that many are unqualified despite the transparency we provide on our disclosure (which is not ZRM's fault, but rather one of the fated outcomes of internet advertising). Lastly, the platform’s limited customization can make it time-consuming to efficiently manage inquiries at mass scale. --- ### Zillow is a great source to have in property management! - Overall rating: 5/5 - Reviewer: Malisha C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was excellent. Everything was easy to navigate and update. In property management updates are very important so to have it readily accessible was major plus! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zillow made it very easy to list properties and manage communication with prospective tenants. To edit our listing only took a few clicks and everything was there ready to edit. #### Cons What I like least about Zillow is that seemed we didn't get much traffic from the Zillow website. The traffic rarely was qualifying. --- ### Efficient tool for listing rentals and handling tenant inquiries - Overall rating: 4/5 - Reviewer: Alessandro P. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use Zillow Rental Manager to advertise rental properties and manage incoming tenant interest. It simplifies the early stages of leasing by handling listings and applications in one place. For small portfolios, it’s a practical and efficient solution, though it may require additional tools for full management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Makes it easy to post rental listings and get exposure quickly. The platform centralizes inquiries, applications, and basic screening, which saves time. Interface is simple and doesn’t require much learning. #### Cons Limited functionality beyond listing and screening. Not ideal for full property management like rent collection or detailed lease tracking. Lead quality can vary depending on the market. --- ### Zillow search - Overall rating: 5/5 - Reviewer: Patrick Z. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it almost daily and it makes my job a whole lot easier. It helps me gauge a specific demographic for sales analytics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use Zillow rental manager for my carpet cleaning business to get information on home size and layouts. I love the vast amount of precise information that Zillow hosts. #### Cons The only complaint is that some addresses do not show up and that is not even Zillows fault. I know some homeowners don’t want their information public. --- ### Can't go wrong with Zillow Rental Manager - Overall rating: 4/5 - Reviewer: Leslie M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it is user friendly, easy to set up, tenants seem to like it because it lets them browse without having to be contacted by a realtor. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Zillow rental manager is quite convenient. The info is taken directly from the rent manager software. No need to change in two places. #### Cons There's really nothing I don't like about Zillow Rental Manager. It does have a lot of information and can be overwhelming at times. --- ### Great for rental management - Overall rating: 5/5 - Reviewer: Alyson H. - Verified reviewer: Yes - Industry: Environmental Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have loved my overall experience on Zillow rental because it’s helped me and my business and client out greatly! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’m currently a rental manager for houses and Zillow has been the perfect help for my clients and situations! There are tons of options and tools in the application #### Cons It could be slightly less expensive but it’s definitely worth it #### Reasons for choosing Zillow Rental Manager Because it was the better alternative to these applications --- ### Easiest house shopping Ive ever experienced - Overall rating: 5/5 - Reviewer: Haley M. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The side variety of houses for rent and purchase and if sponsored by zillow when applying for a rent house only a one tome application fee us needed. #### Cons When houses showed up on zillow but werent sponsored so it took me to a different site where another application fee was due. --- ### Love Zillow! - Overall rating: 5/5 - Reviewer: Kenzie W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pretty great. I would not consider switching softwares #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its ease of use, the internal checks to correct error #### Cons I sometimes miss notifications from the software --- ### Brianna's review - Overall rating: 5/5 - Reviewer: Brianna R. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered It was helpful for me to post on this app because it helped me to move forward. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to operate just by using it the first time. #### Cons Sometimes it was hard to locate the right parts of the website. --- ### Great Service! - Overall rating: 5/5 - Reviewer: Destiny T. - Verified reviewer: Yes - Industry: Legal Services - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall great experience, I would recommend it and continue to use it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's really user friendly and easy to use. #### Cons I can't really name a con or something I don't like about it. --- ### Very helpful - Overall rating: 4/5 - Reviewer: Hsiang-Hua W. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was honestly really helpful and I use it often. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros i like the fact it is easy to access and communicate through it. #### Cons They don't always update the newest statue of housing so sometimes they will still be listed after sold/rent. --- ### Seamless property management! - Overall rating: 5/5 - Reviewer: Lea L. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, an excellent platform for new property managers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to customize and generate a binding lease agreement between both parties. #### Cons It was difficult track down an electronic deposit and I had to call customer support. --- ### Easy and Convenient for Landlords and Tenants Alike! - Overall rating: 5/5 - Reviewer: April C. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered ZRM has allowed me to make easy payments to my landlord for years now. No more checks, just click the date and click submit and VOILA!, it's done! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to remit payment for my rent. #### Cons At times, selecting the date can be challenging if I'm moving too fast thru the process. --- ### Easy to use - Overall rating: 5/5 - Reviewer: Josh R. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros smooth and easy to use. Used it to list my house in the rental market #### Cons absolutely nothing. i can not think of anything negative right now --- ### How to choose--Zillow provides so many choices! - Overall rating: 5/5 - Reviewer: Rebecca T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered I truly enjoyed using Zillow Rental it to help my friends teach their tenants how to use the portal. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is very useful for both office managers and tenants. #### Cons There is nothing about Zillow that I don't like! --- ### Great resource for renting - Overall rating: 5/5 - Reviewer: Nabila R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love it shows all prices, amenities, metro access etc #### Cons it's not always updated fully. Sometimes the rent is not what it says on zillow --- ### Why We use Zillow Rental Manager - Overall rating: 5/5 - Reviewer: Matt W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. An easy and convenient way to manage my rental. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and the streamlined user interface. #### Cons Fees can add up on your listing if you don't pay attention. --- ### Hands down the best site. I won't use any other site again. - Overall rating: 5/5 - Reviewer: Thomas D. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered It was excellent. Easy to operate and find whatever it is your looking for without issues. And if you do run into any issues their customer service is superbly effective with short wait times and quick problem solving. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how organized the whole site is. Its filled with more information then you can ask for. Which is great. Even with all the content its super easy to navigate with out confusion. #### Cons I can't think of anything that I didn't like --- ### Highly Recommend - Overall rating: 5/5 - Reviewer: Renee D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience, simple, informative and easy to understand and learn. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, navigate and provides a lot of great information. #### Cons Nothing I can think of at this time. It’s been great. --- ### Zillow - great tool - Overall rating: 5/5 - Reviewer: Lisa S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The benefit to Zillow is reaching out to a HUGE source of people/clients that know Zillow to be a trusted household name. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Love the interaction with reaching out to potential renters/buyers. Very easy to use, update and integrate into platform. #### Cons sometimes the other companies related to Zillow do not update their website, leaving ads open after properties are no longer available ## More reviews [Next reviews](https://www.softwareadvice.com/property/zillow-rental-manager-profile/reviews/?page=2) --- Zillow Rental Manager Reviews, Pros and Cons - 2026 Software Advice