actiTIME

ConnectWise Manage

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Ratings & Reviews

Overall Rating

4.72 / 5 (116)

4.10 / 5 (177)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

December 6, 2019

February 17, 2020

Pros/Cons

  • Pros

  • This tool makes it quick and easy to enter in time used on various tasks. It allows you put in notes and other details about the tasks when looking back on it.

  • actiTIME makes has an interface that's easy to navigate. I like that I can select a project from a list that my manager created and input the project time that I devoted. It's quick and easy.

  • Cons

  • The price is a bit high, and we would like to be able to pay per user instead of in blocks of five. Reports are easy to set up and use, but the layouts are not very customizable.

  • the product does what he says but to get even more should include more project management and progress tracking options

  • Pros

  • I like that it connects with so many other apps to pull data and include in-depth information. The search functionality is really great to be able to look at recurring issues.

  • It's easy to use. All of the reports that are offered are nice. It allows us to stay on top of our client issues to make sure nothing slips through the cracks.

  • Cons

  • Ramp up time, depending on your role, can be a bit lengthy, the training video's provided by ConnectWise are decent, but are sometimes lacking.

  • It is a complex program and the setup consultant was great but it is hard to know what you don't know. I would have liked more detailed help with the set up.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots