Clarizen Software


 

Clarizen is a cloud-based collaborative work management solution designed to help organizations improve cross-company engagement. The solution provides tools to connect resources, manage workflows and plan activities.

Clarizen planning tools allow project managers to define the scope and size of projects and estimate resource and workforce requirements. The solution allows users to create projects, capture ideas and plan initiatives.

Built on a scalable platform, Clarizen brings together project management, configurable workflow automation and in-context collaboration tool in a single solution. Clarizen provides complete control over project management with features like risk assessment, scope management, reporting, and dashboard. Users can leverage pre-built report templates or create their own dashboard for tracking KPIs in real-time and making data-based decisions.

The solution also offers an API for integration with various online applications such as Salesforce, MS SharePoint, box, Google Drive and SAP. Clarizen comes with 30 days free trial period for product testing and evaluation.

 

Clarizen - Project delivery dashboard
 
  • Clarizen - Project delivery dashboard
    Project delivery dashboard
  • Clarizen - Incoming requests
    Incoming requests
  • Clarizen - High level implementation planning
    High level implementation planning
  • Clarizen - IT portfolio
    IT portfolio
  • Clarizen - Projects - PMO view
    Projects - PMO view
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

116 Reviews of Clarizen

 

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Software Advice Reviews (44)
More Reviews (72)

Showing 1-20 of 44

Avnish from Queensland Health
Specialty: Other Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2017

July 2017

Excellent Value for money and user friendly staff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very good value for money and excellent product for medium to small enterprises

Pros

Easy to configure and easy to use product. Staff can be trained quickly and product can be launched in short timeframes.

Cons

Interfaces development that is not standard take too long. So might need work around some times as required.

 
 

Neha from Sun softwares
Specialty: IT Services
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

review for clarien

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Clarizen planning tools allow project managers to define the scope and size of projects and estimate resource and workforce requirements.

Cons

Seemed a bit expensive, and for our needs we found that any license except the most expensive was pretty useless. The levels of functionality in the lower licenses didn't help us at all. We ended up getting all licenses at the highest level.

 
 

Ralph from TRC Consulting Inc
Specialty: Management Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Good software off and on-site staff

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I like this software. I work out of office and it is easy for me to be able to view projects on the go. It’s easy to connect with clients and set up tasks to remind me of what still needs to be done.

Advice to Others

Good for a small business. For largest scale might need something more advanced.

 
 

Candace from TRC Consulting
Specialty: Management Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Good for Projects Bad for Accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Clarizen is okay in terms of the project management capabilities. At my previous job, we used Zoho Projects and CRM and I found it much more efficient in the accounting integration aspect. With Clarizen there isn’t many options as far as billing and timesheet information goes. I use Great Plains for accounting and we tried to integrate everything into Clarizen but there’s just not enough customizable features to where it would be beneficial for us.

Pros

project management, tracking, teamwork

Cons

accounting

 
 

Erne from ianetti.legal
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Mandatory $7,500 Onboarding Fee Sucks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been using an extended trial of Clarizen for several months. I love it, but when I was ready to subscribe the fee was high. High but affordable and worth it. What nobody told until I was ready to pay is that there is a mandatory minimum onboarding fee. That's not cool.

Pros

Easy to use, comprehensive tool

Cons

Onboarding fee of $7,500

Advice to Others

Try it, but unless you're willing to put down $7,500 for unnecessary training don't waste your time.

 
 

Ryan from Property Solutions
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Clean interface, pretty easy to set up; social aspect excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I liked Clarizen's product. I've used other large PM software products and Clarizen's offering was easier to use overall.

Pros

The interface is very clean, it's very flexible and fits with many processes. It was pretty easy for us to customize to what we needed. The social functionality was great, it lead to improved team interaction and teamwork. I really liked that. The reports were good, and again pretty easy to set up. Creating custom fields to report on was easy. Support was good, I think our consultant was very flexible and helped us with things even he wasn't used to; he was very open to our processes and helped us make them happen in the tool. He was very responsive as well.

Cons

Seemed a bit expensive, and for our needs we found that any license except the most expensive was pretty useless. The levels of functionality in the lower licenses didn't help us at all. We ended up getting all licenses at the highest level.

Advice to Others

Make sure your processes are well-defined before implementing this software and they'll help you fit everything in, and in a user-friendly manner as well.

 
 

Matt from WLPR
Specialty: Accounting/Taxes

August 2016

August 2016

Great Project Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The software is extremely robust from Finance to project management. The platform is great for collaboration from any party and keeps everything on track, even if someone happens to be out of the office.

Likes Least

It has so much to it that can be overwhelming when trying to learn.

Recommendations

Definitely use the University they have to learn how to use the software. Once you learn how to use the software you will love it. There is a lot to learn since it has so many capabilities but learn the basics and the rest will make sense.

 
 

Kevin from WebBank
Specialty: Financial Services

August 2016

August 2016

Flexible Software with Incredible expansion capabilities.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Ability to use for multiple solutions in addition to Agile Project Management. I've been in the business for over 30 years and Clarizen Customer Care in the best I've experienced in a very long time.

Likes Least

The Software is overwhelming at times for me since I am not a programmer and my Bank is using a lot of custom built processes. In all fairness, we went from implementation to advanced usage in a couple of weeks so we never allowed their implementation team to completely train us in the basics. I do not know HTML and have never used it so I have run into challenges. The team at Clarizen have been fantastic to work with however.

Recommendations

As a project management software is it very easy and intuitive to use. The capability is superior to anything else I looked at (I reviewed 24 platforms before buying Clarizen). 50 hours of professional services can be used up quickly as this software is massive in functionality.

 
 

Sean from County of Tulare
Specialty: IT Services

July 2016

July 2016

Clarizen, Versatile and Powerful!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

There are two things I Love about Clarizen. First, their staff, friendly, helpful and fulfilling the companies position of customer success. This couldn't be more important in making Clarizen a valuable tool for my company. Two, configuration! tired of wrapping your companies processes around a a software's functions? We were too, and with Clarizen's customization functions we were able to wrap it around our processes. This made for seamless integration into our ecosystem and simplistic integration into employees daily life.

Likes Least

There isn't much to say here. Clarizen is a great tool and if leveraged properly will become the best tool in your arsenal.

Recommendations

Again, I cant stress how important it is that you can customize this software to a great extent. Look at all the functions, customizing, API usage, and InterAct. Ask yourself if the competitors can compete with this.

 
 

Stephen from Engaged Projects
Specialty: Other Services

July 2016

July 2016

Yet to find a better work and project management app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It is the most complete and flexible solution I've used that allows me to collaborate with the teams and to get their progress updates.

Multi-location, multi-team, multi-currency and timezone. Cost, price and profitability are clear. Run it agile or waterfall or both. Portfolio views, loads of integrations and loads of apps...

Likes Least

My only gripe is not being able to pay in Australian dollars...

Recommendations

Take the trial, use the Clarizen University, really dive deep so that you can see what's beneath the surface that you'll end up not wanting to live without...

 
 

Avnish from Aurion
Specialty: Payroll Services

June 2016

June 2016

Wing to Wing PPM Integration, Information Visibility, and Improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Integration of PPM with Resource Allocation, Capacity Planning, and Finance.

Likes Least

Data and Reports based on Calander days require manual steps.

Recommendations

It is a great solution that is flexible, scalable and can be implemented very quickly. If you are prepared to work with few manual steps, that might improve in future, it is a great value product and Clarizen support team is excellent!

 
 

Gabriel from EliteHealth Pharmacy Staffing
Specialty: Healthcare

June 2016

June 2016

Look No further Than Clarizen

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Robust, configurable, and affordable! Clarizen was our project management trifecta! We chose Clarizen for its web-based, real-time performance. Not only can our team efficiently execute a project, our clients can check our progress, communicate changes, and parse information on the fly which means we spend less time talking and more time doing. And did I mention you can use it on any mobile device? Sweet!

Likes Least

Support could be a little better and the reporting needs some improvement but updates are regular and these issues aren't major, at least for us.

Recommendations

Identify your priorities. We wanted a system that would allow our clients to really collaborate on a project and Clarizen does a great job at facilitating changes while staying on schedule.

 
 

Monica from EKS&H
Specialty: Marketing Services

June 2016

June 2016

A useful project management software but it is way too complicated.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is robust enough to manage many large projects and campaigns.

Likes Least

The complexity is too much for most small groups to adopt.

Recommendations

Use this program if you have large volumes of projects occurring simultaneously. Take 6 months to learn how to use this program before rolling out.

 
 

Mike from Halogen software
Specialty: Other Services

May 2016

May 2016

Super flexible software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The software has such awesome flexibility, the support network and groups are also fantastic! Product releases are often and fantastic, they listen to their customer base.

Likes Least

Having so much flexibility and options can be confusing to users. Often a filter is set and forgotten about then the wrong information is displayed. Don't minimize user training and retraining when using the software

Recommendations

Do the trial, test it out, spend some time. It's important to really take the time to explore the features and functions that are important to you during the trial.

 
 

Kimberly from MedImpact
Specialty: Other Services

May 2016

May 2016

Easiest Project Management Tool Ever!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Vendor Engagement and assistance is excellent. The product is easy to manage as a system administrator and use as a project Manager.

Likes Least

in regards to the configuration setup by admins; the product does not offer system level reporting on how made what changes in the tool.

Recommendations

Be sure to verify your companies SaaS Security protocols when integrating this product with others.

 
 

Phil from Xtrac Ltd
Specialty: Engineering

May 2016

May 2016

A flexible, intutive tool that is packed with features

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Working with Clarizen is always easy, they are incredibly helpful and their Professional Services support is outstanding. Developing a custom timesheet module for our specific needs was never a problem for them and they have delivered far in excess of the original brief.

The layout and format of the system is so intuitive we have not needed to undertake lengthy training sessions to our users, almost all have found themselves navigating and operating without issue with only a basic introductory training session.

Likes Least

The only area where development is still required is the reporting tools. These tools are good, but they are not at the high level that I would want. That said there is significant development taking place that I am aware of and updates are made to improve this area particularly on a regular basis.

The tool does have the ability to export almost all data to Excel so if you can't do something within the reporting tools available, you probably can externally.

Recommendations

Take out a trial, once you try this software, I'm confident you will see the benefits.

 
 

Jonathan from CUSI
Specialty: IT Services

April 2016

April 2016

Great Product!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Ease of use, access, and performance. It takes project documentation to a new level

Likes Least

No Con's at this time, this product seems to perform well.

Recommendations

Clarizen is a definite must when evaluating project management software.

 
 

Jennifer from CUSI
Specialty: Other Services

April 2016

April 2016

Excellent Configurability

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

From a Director role, the UI is fantastic for high-level project monitoring. I also love the ability to share projects with the client. This functionality allows me the ability to enforce client accountability as well.

Likes Least

Clarizen is a highly customizable application which is great! Learning how and where to do all the customization takes some time and training.

Recommendations

Clearly define how you want the projects to flow prior to starting setup. What tasks are repeatable, what communication if any should be triggered and clearly define reporting needs. Knowing this prior to setup and configuration is key.

 
 

Nathan from Humana, Inc.
Specialty: Other Services

April 2016

April 2016

Flexible yet Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Clarizen has an immediate ease of use due to its familiar user interface. If you've used popular social media sites you'll easily be able to start using Clarizen right away. I love that we can customize and extend the features with workflows, validations and automations.

Likes Least

Clarizen is not the cheapest solution out there - but you really pay for what you get. We've tried other products, including cloud based PPM systems and did not like them as well.

Recommendations

Really dive into the possibilities of customization in your trial - there are easy apps you can install to really extend the functionality that are free.

 
 

Brian from Paylocity
Specialty: Payroll Services

April 2016

April 2016

Great Project Management Tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Innovation. Clarizen seems to be not content with it's product and continues to innovate new features that we take advantage of. We have also brought a lot of custom scenarios to them that they have been able to develop and implement with our company.

Likes Least

Tough to get a lot of time with your personal account manager after implementation. I know there is is of course never enough time but yo always want more.

Recommendations

Bring your outside of the box ideas to your presentations and demos and find out how willing the service is to customize and work with you. Clarizen has shown us time and time again that they are willing to make our crazy ideas happen.

 
 
 
Showing 1-20 of 72

Scott from TJX
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2017

September 2017

Very useful for getting everyone onto "one source of the truth"

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Biggest benefit is "one source of truth".

Pros

The ease of use that comes from being a SaaS solution has been the strongest feature. In addition, because it is web-based, some of the configuration can be done using CSS, which does not take a lot of programmatic experience to implement.

Cons

As a PPM, there are still gaps (as of this writing) in some basic PPM functionality. The most glaring to me is the lack of Capacity Planning functionality. It can handle Resource Allocation, and Resource Loading, but if you are looking for a way to forecast out what your expected capacity for future work is, you can only do it through heavy configuration.

As for configuration, it has pros and cons, but one of the more challenging limitations is in changing a custom field. If, for example, you decide that the data type on a field must be changed from string to number, you cannot simply change the data type. You must create a new field with the correct data type, find all the configuration instances where that field exists (in, for example, custom actions you've programmed Clarizen to take) and replace them, then delete the old field. It's a very clunky process.

The last big con we have found is that there is no archiving of data. If you want to archive your data, you must dump everything out into a EDW of some sort. This is doubtlessly to keep the database slim, but that means that the system is always an "As Is" system, and you lose the ability to analyze trends.

Source: Capterra
 

Garret from Granicus
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Clarizen has been a solid tool for us when expanding our professional services organization.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Visibility into projects across the entire professional services portfolio. This gave us a better understanding of our teams and how they were utilized.

Pros

The ability to customize Clarizen is one of it's strongest features. While not as advanced as some of the bigger SaaS players like Salesforce, it still provides a robust set of features to allow you to create custom business processes to accomplish your companies goals. They compete pretty well against other companies with much larger teams.

Another great feature we use a lot is the expansive and complex WBSs you can have for projects. This allowed us to have a better sense of project flow and visibility to where our projects are at.

Cons

Our biggest struggle comes with the idea that a PSA should be a three legged stool (projects/task management, time tracking/resource management, and project financial management). We can only seem to make two work at a time with Clarizen. Our PMs want some pretty detailed project plans to really understand where tasks are and who is responsible, but when you implement that with time tracking it becomes a nightmare for resources to know where to submit there time entries.

As our organization grew, the financials and resource management became more important that detailed project plans so we struggled to find a balance of how detailed our WBSs should be because everything within the project plan was tied to time entries and drove project cost. It has become pretty administrative for some of our PMs.

Source: Capterra
 

Matt from Billtrust
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Clarizen is a very robust, yet collaborative PM software. I've enjoyed the level of support too!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Functionality, intuitiveness, collaboration tools, the configuration settings aren't too hard to use, and I like how it integrates with Salesforce

Cons

I wish the exported Excel files could include the charts/graphs that are created in reports. It has this capability with PDFs, but so far I haven't seen anything for Excel.

Source: Capterra
 

Chris from Flash Global
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Great tools

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The way you can link all facets of a project from bugs to requests. I also like the searcability of the interface.

Cons

I would like to see the ability to add conditional logic to customized fields in order to create work flows.

Source: Capterra
 

Maria from Macadamian Technologies
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

This is the best project management tool I've used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great visibility into my projects.

Pros

The tool offers A LOT of functionality. As I'm not a system administrator, I am not aware of everything that Clarizen can do, but whenever our admins unleash a new feature, I'm always excited by it. The new Android app is super nice/handy to have, especially for logging time. The support is great: we have logged bugs before, and these are generally resolved very fast. I am not blocked for long whenever something like that happens.

Cons

The fact that there are so many features also has a downside. I feel like there is a lot more to discover, and sometimes, things are no consistent. For example, in some views, I can hide the right-hand vertical "space" (or menu) and in others, I can't. I also find that column resizing is quite burdensome, and I have to resize columns in multiple views (it doesn't propagate.)

Source: Capterra
 

Yari from Aliancys
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Clarizen is a highly configurable and easy to learn application that suits our business needs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is really good for indepth project management with a lot of tools available. Can be a pain in the ass to configure when the application need to so specific for your organization. (Recommend to use a IT projectmanager, Clarizen does not provide this or they just leave the project without any reason)

Pros

The massive functionality of designing the software to the specific needs in detail. Generating Reports from all kinds of data to be viewed by manageres and to control projectmanagement on a deeper level. It is a highly manageable application that can be used in all kinds of situations.

Cons

The ability to adapt the softwares permissions on a field level could not be done. Permissions can only be set to action buttons. One property card per module per user profile was for our situation not the best option.

The user manual could also be expanded on a more detailed level. Clicking on a question mark icon (linked to the user manual) displayed the exact same information as hovering over it. It was not giving the best information so we had to contact support instead of a simple answer in the user manual.

Source: Capterra
 

Krista from Health eCareers

February 2017

February 2017

Ability to get very detailed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I used Clarizen to track my time for specific projects while working on an operations team. I think our company got way too specific with the tasks, as I would be tracking time as little as 15 minute increments, but I do think that is a plus with the software! You can be assigned to many, many tasks and be reporting time to all of them. It is easy to use and search for what you are looking for and a very short learning curve.

Source: Capterra
 

Bill from UHG
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2017

January 2017

Love Clarizen!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My organization selected Clarizen from a wide array of project management software options just over 2 years ago and we're very happy with our decision.

We're a training organization, so slack built into most projects is used up before we get the handoff. This means we must be very efficient and well-coordinated. Clarizen gives us what we need all in a single application. Social, email, file attachment/link to work items... prevent us from checking multiple sources for information.

We've customized Work Plans and documentation templates our project managers use to quickly execute tasks. The social functions have replace our Outlook email and we've found that makes projects much more transparent and eliminates hidden agendas that often hit projects.

Clarizen support is phenomenal! We have a dedicated expert that currently meets with us every other week and I get quick resolution to any issue posted to their Support Request Center. The dedicated expert has been especially helpful as we're constantly customizing the system to the point that it will soon become the training department's operating system with schedules, timesheets, project plans... everything right in Clarizen.

Pros

All in one; Social, Work Plans, Scheduling...

Cons

The User Guide is useless.

Advice to Others

It's so customizable that you can spend the rest of your career optimizing Clarizen and it's all worth the time.

Source: Capterra
 

Brian from Radius Track Corporation
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Full Featured Project Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Clarizen is the foundation of our project management process. It provides a wide range of features and customization to support the needs of our design team, project managers, production, upper management and sales staff. With customized reports, each team member can see the data that is important to them. With customized views estimating can see what is important to them, sales can see that they need and project management can see their information. The dashboards are great to show a snapshot of how many projects are doing. It is obvious the people at Clarizen have put a lot of time and effort developing and refining the project management process. It's a great program to get everyone on your team involved

Pros

The almost unlimited features and options

Cons

There are almost too many choices, it takes a while to really gain a full understanding of how everything works

Advice to Others

If there is something you are trying to do in the program but can't figure it out, join one of the free questions and answer sessions. There is probably a workaround that will get the job done.

Source: Capterra
 

Rich from Humana
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2016

December 2016

Good tool with lots of features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Clarizen is a feature-rich tool that has lots of capabilities and customizability.

The negatives I have observed are the omission of some fundamental features like Undo, and some quirks, particularly in adjusting predecessors, cascading updated dates and adding new tasks in the work plan.

Pros

Sharing, resource management, Very powerful reporting tools

Cons

No undo, Workplan can be quirky and often have to refresh the page for updated/correct info to show. Slow.

Source: Capterra
 

Jeff from Kaleidoscope Pictures

December 2016

December 2016

One of the best project management solutions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We researched for the best project management software app we could find and ended up at Clarizen. It has the best features and an easy to use interface. Very helpful tools to get the job done and the pricing was fair.

Source: Capterra
 

Leo from Extension Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Enterprise grade PSA Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As our organization grew we knew need to migrate from our existing PM tool. We initiated an exhaustive search to find the best solution for our business. There are hundreds of "PM" tools out there of various shapes and sizes. We quickly narrowed this down to a handful of potential partners. We found Clarizen to be the best fit for our business. Clarizen accomplished 80% of our requirements out of the box. Because of the solutions extreme flexibility we were able to develop custom workflows to meet the rest of our requirements. Clarizen is scaleable to meet our growing business needs.

Pros

Extremely flexible in all aspects of the solution. The end user can customize the views to best fit his specific work requirements. Sys Admins can configure the system to provide custom functionality. Software updates occur regularly and they provide meaningful enhancements and bug fixes. Support has been great.

Cons

Honestly, not come to mind.

Advice to Others

We tried to rush the implementation. Clarizen can work out of the box, however the system is extremely flexible and configurable and we found out shortly after beginning the implementation that we needed more time to do it right and bring all the functionality to our end users.

Source: Capterra
 

Drithal from Control Gap Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Clarizen PM Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Interesting experience, however the tool is too detailed and not easy to use if you are not a PM. There are too many dependencies that need to be filled in before moving ahead. The timesheet feature is not very user friendly. No integration with QuickBooks online Canada. No customization allowed with this tool.

Pros

It captures the right areas required for project management, provides more detail that Microsoft project and allows for all projects to be captures in one place. Has great reporting and pictures of timelines and milestones

Cons

Timesheets are to complicated and difficult to complete. No option for capturing project expenses against a project. difficult to enter in dependencies, very repetitive task, rather than allowing for templates to be used.

Advice to Others

Tool needs to be a little more simpler for smaller organizations.

Source: Capterra
 

Jonathan from Hendersons
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2016

September 2016

Effective & Customisable Project Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Clarizen has moved us from spreadsheet based project management to collaborative, efficient portfolio management. Adopting Clarizen was straight-forward and it was quick to see the benefits. Managing many projects simultaneously across many customers and project types is now possible and manageable.

Our development team have a much easier time of knowing what they should be working on in disparate cross-company project teams. The accompanying iPhone and Android apps help ensuring time-sheets are kept updated and communications are not missed.

It is hugely customisable in regards to setting up simple forms, workflows with notifications and visual aids. We've been able to recreate our own methodologies in Clarizen.

The only issue we have had is reaching the limit of custom fields possible without moving to the unlimited license model.

Support has been excellent and dependable.

Source: Capterra
 

JIM

September 2016

September 2016

Serious Project Management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Clarizen offers a range of tools for your project management needs and especially for the value, it proves to be one of the top products on the market.

Pros

Works well with Salesforce.com by providing additional helpful information

Cons

Requires a lot of training and time to adapt for non-techsavy staff

Source: GetApp
 

Bryan from A-FCI
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2016

September 2016

The "Swiss Army Knife" of Project Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Working with Clarizen for a few years. Started before the rich reporting capability existed. Using it for Portfolio and Project Management in an Advanced Engineering Product Development team.

Pros

It is Microsoft Project Management on steroids. It gives you the same capability to manage a project but adds features to provide a complete solution. Easy customization to fit each department needs. Resource Management across of projects, Collaboration at all levels, robust reporting module...

Cons

The reporting module provides the capability to easily create dashboards. I have created dashboards for every level and function of the organization. However, it is difficult for a manager to see his staff's dashboard.

Advice to Others

Try it, Clarizen makes it easy to give it a trial run. I was able to implement 200+ licenses across 3 sites and 2 countries without paying any consulting fees.

Source: Capterra
 

Melissa from Macadamian Technologies
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2016

September 2016

Improves our business processes and communication

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After launching Clarizen in our organization, it was easier than ever before to do resource management and get timesheets in. Therefore the data is more accurate so we can now make sound business decision based on accurate information.

Pros

It's easy to use and to change configuration or customize to best meet your user's needs.

Cons

Cost management is great but could use the concept of effective date to make it easy to use when spanning the fiscal year or promoting individuals.

Advice to Others

Make sure you get a professional services package, that week on site made a world of difference when we launched and it continues to pay off over a year later.

Source: Capterra
 

Babar from Treehouse Consultancy
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Clarizen makes project management easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Working on clarizen was a new world for me as I had never used an online project management tool. As most project managers it is hard to move out of the comfort zone which really works, but Clarizen was different. It provided the flexibility of updating projects on the go as well as task assignment to resources and updates to stake holders. Clarizen also helped us to decrease the time to update project status as it was easy to get reminders on updates and also daily status reports on emails for escalation. The social collaboration part is one of the best I have experienced so far on any type of platform for the "working" environment.

Pros

Social Collaboration
Customization right down to the fields being used in each and every element.

Cons

I would see that at times the interface due to it's beauty becomes a bit slow.

Advice to Others

I would expect that anyone who tries out Clarizen would definitely be interested in using it in it's organization.

Source: Capterra
 

Joseph from Continental Utility Solutions, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

Excellent PPM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Compared all PPM solutions we have used in the past Clarizen provided a much needed increase in reporting and customization to meet our needs. It allows us to not only track the additional information we need but report on it in a way that make portfolio review much easier that it had previously been

Pros

Modern look and feel, customization, and reporting.

Cons

External collaborator option is too expensive, e-mail tracking and integration for capturing communication customers who are not users in Clarizen is limited

Source: Capterra
 

David from Branded3
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

Great project management system with good flexibility

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Clarizen is a great platform for project management, workflow management and internal communication tracking. The reporting suite is also very good and there seems to be a keen drive to continually improve the product.

Customer support throughout setup and launch was excellent with a product specialist available onsite, phone and web-conference to help train our team and customize our environment. Despite some challenging requests our support team and the flexibility of the system allowed to achieve near all our requirements thus far.

Pros

Flexibility/Customisation - the system is extremely adaptable and can be used for a number of functions beyond that which it was designed because of it.
Reporting - The reporting suite is excellent but there is still room for improvement in terms of pivots and lining relevant data in reports.

Cons

Support - Although our setup support was great there can be a delay in resolving system bugs but no more than most software services.
Caps on custom fields - There are caps on customisation depending on the package you choose and the price hike between them can be quite significant.

Advice to Others

We reviewed a lot of solutions before deciding to use Clarizen, none seemed as flexible while also providing a comfortable user interface. It's not perfect and it has some quirks but no system is without them and it's adaptability should allow you to workaround most issues.

Source: Capterra