Clarizen software


146 reviews(4.0/5)
146 reviews(4.0/5)

Clarizen is a cloud-based collaborative work management solution designed to help organizations manage cross-company engagement. The solution provides tools to connect resources, manage workflows and plan activities.

Clarizen planning tools allow project managers to define the scope and size of projects and estimate resource and workforce requirements. The solution allows users to create projects, capture ideas and plan initiatives.

Clarizen brings together project management, configurable workflow automation and in-context collaboration tool in a single solution. It provides complete control over project management with features like risk assessment, scope management, reporting, and dashboard. Users can leverage pre-built report templates or create their own dashboard for tracking KPIs in real-time and making data-based decisions.

The solution also offers an API for integration with various online applications such as Salesforce, MS SharePoint, box, Google Drive and SAP.

Support is available through online knowledge database and users can also access online community to address general inquiries.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000

146 Reviews of Clarizen

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  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    July 2018

    Just okay

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We got this as our new project management software. It sort of helps keep track of things and provides a place where I can see the projects and tasks I'm assigned to.

    Cons

    It's not as user friendly or customizable as I would like. Navigation is also subpar. I've started just @ tagging anyone I need to make sure sees things I post.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tammy from Joseph D. Carney & Associates

    Specialty: Legal

    Number of employees: 2-10 employees

    June 2018

    Project management at its best

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Cloud based Project management software that includes workflow automation. These features make this software one of the best we have used so far.

    Cons

    This software helps to open communication in our office and to know exactly where we are with a project and who we are waiting on to move to the enxt step.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jessica from Granicus

    June 2018

    Clarizen was selected as the PSA for my company and I've been the main administrator for a few years

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customizable
    User friendly
    Web access
    Easy to scale as our company and departments grow
    Can be customized for various use cases

    Cons

    Doesn't function well with detailed project plans. If you want to push the dates of s project out or adjust a schedule, it's difficult if you have too many tasks

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Nathan from Halo Development, Inc.

    Specialty: Other Services

    Number of employees: 2-10 employees

    May 2018

    Robust Project Management / Collaboration Tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    All in all, once your team has it down, they will be productivity monsters!

    Pros

    There are so many features to this tool that one would be hard pressed to place them all in one list. Rather, it has features for scheduling, planning, conversing internally and externally, tracking progress and much more. These features once mastered can be very beneficial to your organization.

    Cons

    This software is meant to open communication and allow for workflow to be aided by intelligent software. The problem is that in order to involve so many features, users will not find the software to be intuitive. I recommend getting as much training as you can so that the software can be used as intended.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jonathan from ITCA

    Number of employees: 51-200 employees

    May 2018

    PM tool is not bad, but integrated time/expense/invoice processing did not work.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We got very little benefit from this software, as it did not perform as expected.

    Pros

    Project management tool is comparable to MS Project. Users that are looking for a subscription PM product rather than purchasing MS Project may benefit from this software, but I am not sure if all PM features are available out-of-the-box at cheaper subscription levels.

    Cons

    Although the PM tool is comparable to MS Project, it also comes with a level of complication also comparable to MS Project. Full functionality of PM (i.e. including resource management) requires buy-in by all departments/users in the company, and this is difficult to acheive in large or diverse organizations.

    Our company implemeted this software with the goal of bringing project management together with time reporting, expense reporting, and invoice processing. The purpose of implementing Clarizen was to have a centralized system where we could report project status by including all relevant metrics on the project in a list or detailed view, e.g. planned time vs. actual time, planned cost vs. actual cost, and project manager comments/narrative on goal vs. result. This purpose was never realized. Clarizen underestimated the work effort to develop customizations, which resulted in the time module never being completed, the expense/invoice modules were cumbersome to use, the related approval workflows had many problems, and support from Clarizen management was almost non-existent.

    We are now taking a different approach. No longer do we believe that one system can handle all our needs, and so we have adopted different systems with some integration between them to try to bring together all project-related data.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jeff from Kaleidoscope Pictures

    April 2018

    Great project management tool with robust features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Clarizen is the first project management software I used and it has so many features. My favorite is the customizable dashboard. Let's me know all the information I need to know.

    Cons

    I kinda wish it was less expensive or had more options for purchasing. If you are a first time project manager there is a little bit of a learning curve you'll need to get by.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Robin from Infobahn Softworld

    Specialty: IT Services

    Number of employees: 51-200 employees

    April 2018

    It is a Manager's Choice which enables seamless social integration

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I just love the tool because of its social media integration capability, the realistic information which the software provides is just awesome.

    Cons

    I wish if the prices become reasonable and they were supposed to be not just a project management toold.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Sharon from Vermont Mutual

    Number of employees: 201-500 employees

    April 2018

    Lots of functionality at the user's fingertips

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Project management, resource planning, baseline/planned/actual work comparison

    Pros

    Basic use is very intuitive. I can add a new user for time tracking, provide a basic tutorial and tips and tricks, and they are all set to be able to report time correctly.

    Cons

    The table relationships and keys are not obvious so creating a report that includes the data I need to show takes more time than I have.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    March 2018

    Very in-depth project management

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    We used this for a work project and it had all the bells and whistles needed for thorough project management

    Cons

    Clarizen was overkill for basic project functions and made it difficult to manage a simpler project due to the complexity.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Santosh from Infobahn Softworld

    Specialty: IT Services

    Number of employees: 51-200 employees

    March 2018

    Best workplace tool with good communication features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    it offers a very good platform to discuss specific tasks or projects between the project team and do resource allocation.

    Cons

    The interface was hard to navigate (e.g., you'd have to click multiple times to get to some of the screens you needed to use most).

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Sharad from Infobahn Softworld

    Specialty: IT Services

    Number of employees: 51-200 employees

    March 2018

    Best management tool with coolaborative options

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great new social media and project management collaboration tools with V6. Creating and saving templates is much more intuitive in this new release.

    Cons

    It doesn't play well with IE; processing time is way too long. There is a substantial delay when working in IE with the application.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Ayush from SRM University

    March 2018

    Work management was never been so easier. Amazingly fast and beautiful UI

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    work management and workflow automation is sorted . Team flow control is unique feature. Task management is done beautifully.

    Cons

    Assigning and Allocating tasks could be bit better I think. This will increase productivity and Team communication

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sunny from IdealUser

    Specialty: IT Services

    Number of employees: 11-50 employees

    March 2018

    Very collaborative tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Clarizen is a very collaborative tool in our business for project management. very customizable tool. i would like to recommend others.

    Cons

    good functionality but tracking can be improve. it is difficult for a manager to see his staff's dashboard.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    March 2018

    With Clarizen you get many benefits when managing projects online.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This solution allows me to develop team work efficiently, integrating conversations, tasks and projects in the same application. It really is very efficient.

    Pros

    This software has excellent functions, is configured quickly and is very easy to use. You can reliably organize all the tasks inherent to any project you carry out. The truth, it is very helpful to have this software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sarah from Infobahn Softworld

    Specialty: IT Services

    Number of employees: 51-200 employees

    March 2018

    A Powerful Suite Backed By an Excellent Team

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The system allows you to create a project that is as complex or as simple as you desire. They have the capability for very complex projects.

    Cons

    Support for custom project hierarchies based on users or their groups. This would allow separate business units to see project categories without seeing the projects within those categories.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • John from Account Temps

    Specialty: IT Services

    Number of employees: 11-50 employees

    March 2018

    Greatly enhanced our internal communication

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We have many workers that are remote and live across the country. Clarizen has help connect us on project so much you wouldn’t know we are not all in the same office.

    Cons

    We’re able to manage workflows in the solution really well, however integrating external application workflows is difficult and can be challenging.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    March 2018

    This tool helps me to manage my workflow and plan my activities appropriately.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All in all, it is the best time-tracking solution that is quite scalable and flexible. If you're ready to work manually for the time being, it has flexible, scalable and can be implemented very quickly. If you are prepared to work with a few manual steps, for the time being (that hopefully will improve), it is a great value product.

    Pros

    It has a great interactive interphase and amazing functionality. Its easy to enter and track the time via this software. The planning tools allow me to plan and define my project, its functionality, its feasibility, and the resource available.

    Cons

    Bit expensive, the level of functionality for lower-amount licences is seemingly poor compared to advanced versions. Reports corresponding to calendar days require manual entry.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mel from eSource Capital

    February 2018

    Very helpful Projects Management tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Provides an organized work environment for all the Projects and activities in a company. It adapts to any size or kind of Projects.

    Cons

    Not so easy to track all the activities and Projects. Not everyone can afford it. The Price per user.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Brian from iQor

    February 2018

    This is a Fortune 500 Class App!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Definitely feature packed. Easy to use and navigate considering all of the features packed into this application. The social media integration enables your team to expand its reach and capabilities. You well be both pleased and surprised with the built in analysis tools!

    Cons

    More features than I found use for, however this should allow it to reach and serve a broader customer base.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Nagaraj from Software Quality Center Pvt. Ltd

    Number of employees: 11-50 employees

    February 2018

    Good Project Management Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Cloud based , good collaborative environment for project management activities like plan and workflow. Cost effective solution.

    Cons

    Tracking is not easy, need some improvements on functionality. Interfaces development is not easy take long time.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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