Clarizen Software


Clarizen is a cloud-based collaborative work management solution designed to help organizations manage cross-company engagement. The solution provides tools to connect resources, manage workflows and plan activities.

Clarizen planning tools allow project managers to define the scope and size of projects and estimate resource and workforce requirements. The solution allows users to create projects, capture ideas and plan initiatives.

Clarizen brings together project management, configurable workflow automation and in-context collaboration tool in a single solution. It provides complete control over project management with features like risk assessment, scope management, reporting, and dashboard. Users can leverage pre-built report templates or create their own dashboard for tracking KPIs in real-time and making data-based decisions.

The solution also offers an API for integration with various online applications such as Salesforce, MS SharePoint, box, Google Drive and SAP.

Support is available through online knowledge database and users can also access online community to address general inquiries.



152 Reviews of Clarizen

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 152 reviews

November 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

PM tool for any application

It makes us work collaboratively in a global organization.

Pros

Its capability to be applied for wide applications and the customer support

Cons

The customizations are little tricky even though the syntax are not so complicated

November 2018

Andrew from North River Marketing

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Clarizen Helps Us Collaborate

Pros

I love the simplistic, yet advanced tools this platform provides. Clarizen has made project management easy for me and my team.

Cons

There is nothing to dislike about this product. Prebuilt reporting templates, sophisticated features and a simplistic dashboard? What’s not to love!

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

A great SAAS tool to have for your Project Management teams

Pros

Extremely easy to use
Easily customizable
Price points make sense per user
Able to share information to all departments via email
High level overview with charts for executives that need to big pictures

Cons

There are instances of downtime, but they communicate quickly and level set expectations

October 2018

Qiang from AEchem Scientific Cooperation

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Great tool for collaborative projects

Pros

It offers some nice features for scheduling, planning and managing workflow. Although it may take some time to learn how to use these features, the payoff can be substantial. And I also like the fact that some of the features are highly customizable.

Cons

This software can be slow if you use IE as your browser. The price can be a little expensive for the functions that our business need to use.

September 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

3 of 5

September 2018

review for clarizen

Pros

Allows me to chat with my colleagues in real time

Cons

It is quite expensive - other similar software are cheaper

July 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

July 2018

Just okay

Pros

We got this as our new project management software. It sort of helps keep track of things and provides a place where I can see the projects and tasks I'm assigned to.

Cons

It's not as user friendly or customizable as I would like. Navigation is also subpar. I've started just @ tagging anyone I need to make sure sees things I post.

June 2018

Tammy from Joseph D. Carney & Associates

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

Project management at its best

Pros

Cloud based Project management software that includes workflow automation. These features make this software one of the best we have used so far.

Cons

This software helps to open communication in our office and to know exactly where we are with a project and who we are waiting on to move to the enxt step.

June 2018

Jessica from Granicus

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Clarizen was selected as the PSA for my company and I've been the main administrator for a few years

Pros

Customizable
User friendly
Web access
Easy to scale as our company and departments grow
Can be customized for various use cases

Cons

Doesn't function well with detailed project plans. If you want to push the dates of s project out or adjust a schedule, it's difficult if you have too many tasks

May 2018

Nathan from Halo Development, Inc.

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Functionality

4 of 5

May 2018

Robust Project Management / Collaboration Tool

All in all, once your team has it down, they will be productivity monsters!

Pros

There are so many features to this tool that one would be hard pressed to place them all in one list. Rather, it has features for scheduling, planning, conversing internally and externally, tracking progress and much more. These features once mastered can be very beneficial to your organization.

Cons

This software is meant to open communication and allow for workflow to be aided by intelligent software. The problem is that in order to involve so many features, users will not find the software to be intuitive. I recommend getting as much training as you can so that the software can be used as intended.

May 2018

Jonathan from ITCA

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

1 of 5

Customer support

2 of 5

Functionality

1 of 5

May 2018

PM tool is not bad, but integrated time/expense/invoice processing did not work.

We got very little benefit from this software, as it did not perform as expected.

Pros

Project management tool is comparable to MS Project. Users that are looking for a subscription PM product rather than purchasing MS Project may benefit from this software, but I am not sure if all PM features are available out-of-the-box at cheaper subscription levels.

Cons

Although the PM tool is comparable to MS Project, it also comes with a level of complication also comparable to MS Project. Full functionality of PM (i.e. including resource management) requires buy-in by all departments/users in the company, and this is difficult to acheive in large or diverse organizations.

Our company implemeted this software with the goal of bringing project management together with time reporting, expense reporting, and invoice processing. The purpose of implementing Clarizen was to have a centralized system where we could report project status by including all relevant metrics on the project in a list or detailed view, e.g. planned time vs. actual time, planned cost vs. actual cost, and project manager comments/narrative on goal vs. result. This purpose was never realized. Clarizen underestimated the work effort to develop customizations, which resulted in the time module never being completed, the expense/invoice modules were cumbersome to use, the related approval workflows had many problems, and support from Clarizen management was almost non-existent.

We are now taking a different approach. No longer do we believe that one system can handle all our needs, and so we have adopted different systems with some integration between them to try to bring together all project-related data.

April 2018

Jeff from Kaleidoscope Pictures

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

April 2018

Great project management tool with robust features

Pros

Clarizen is the first project management software I used and it has so many features. My favorite is the customizable dashboard. Let's me know all the information I need to know.

Cons

I kinda wish it was less expensive or had more options for purchasing. If you are a first time project manager there is a little bit of a learning curve you'll need to get by.

April 2018

Robin from Infobahn Softworld

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

It is a Manager's Choice which enables seamless social integration

Pros

I just love the tool because of its social media integration capability, the realistic information which the software provides is just awesome.

Cons

I wish if the prices become reasonable and they were supposed to be not just a project management toold.

April 2018

Sharon from Vermont Mutual

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

Lots of functionality at the user's fingertips

Project management, resource planning, baseline/planned/actual work comparison

Pros

Basic use is very intuitive. I can add a new user for time tracking, provide a basic tutorial and tips and tricks, and they are all set to be able to report time correctly.

Cons

The table relationships and keys are not obvious so creating a report that includes the data I need to show takes more time than I have.

March 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

2 of 5

Functionality

5 of 5

March 2018

Very in-depth project management

Pros

We used this for a work project and it had all the bells and whistles needed for thorough project management

Cons

Clarizen was overkill for basic project functions and made it difficult to manage a simpler project due to the complexity.

March 2018

Santosh from Infobahn Softworld

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Best workplace tool with good communication features

Pros

it offers a very good platform to discuss specific tasks or projects between the project team and do resource allocation.

Cons

The interface was hard to navigate (e.g., you'd have to click multiple times to get to some of the screens you needed to use most).

March 2018

Sharad from Infobahn Softworld

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Best management tool with coolaborative options

Pros

Great new social media and project management collaboration tools with V6. Creating and saving templates is much more intuitive in this new release.

Cons

It doesn't play well with IE; processing time is way too long. There is a substantial delay when working in IE with the application.

March 2018

Ayush from SRM University

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

March 2018

Work management was never been so easier. Amazingly fast and beautiful UI

Pros

work management and workflow automation is sorted . Team flow control is unique feature. Task management is done beautifully.

Cons

Assigning and Allocating tasks could be bit better I think. This will increase productivity and Team communication

March 2018

Sunny from IdealUser

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Very collaborative tool

Pros

Clarizen is a very collaborative tool in our business for project management. very customizable tool. i would like to recommend others.

Cons

good functionality but tracking can be improve. it is difficult for a manager to see his staff's dashboard.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

With Clarizen you get many benefits when managing projects online.

This solution allows me to develop team work efficiently, integrating conversations, tasks and projects in the same application. It really is very efficient.

Pros

This software has excellent functions, is configured quickly and is very easy to use. You can reliably organize all the tasks inherent to any project you carry out. The truth, it is very helpful to have this software.

March 2018

Sarah from Infobahn Softworld

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

A Powerful Suite Backed By an Excellent Team

Pros

The system allows you to create a project that is as complex or as simple as you desire. They have the capability for very complex projects.

Cons

Support for custom project hierarchies based on users or their groups. This would allow separate business units to see project categories without seeing the projects within those categories.