Journyx Software

If you're looking for a great time keeping tool that you can use with Quickbooks for invoicing, this is the product to buy.

Pros

Great features, easy to install and use.
Sync of time data with Quickbooks.
Flexible licensing model that scales with your needs.

I would definately recommend purchasing this software program!

Pros

Great support and training available. Once you know how to use it, the software is fantastic. Significant time must be spent at the beginning, but it is worth it!

Cons

Not super easy to figure out with out training help, but the staff are always available to assist during the learning curve.

Likes Best

Ease of use, great BA in Melissa. Had the option for hosted or on premise, we choose on premise.

Likes Least

All pretty good, no issues to date. Wish reports would be a little easier to create.

Recommendations

Spend enough time understanding your needs compared to the product selected. Take a trial run.

Likes Best

Interface is simple to use - other than imports and new properties, fairly easy to manage

Likes Least

tech support - Data imports are difficult and we may need more than just a "try this"

Recommendations

Get everything in writing from your salesperson. Create your own user manuals.

Likes Best

The software works well and works well with QuickBooks. Syncing is seamless.

Likes Least

It takes a little more work to setup than some competing products.

Recommendations

More sure that it syncs electronically with your accounting system and it allows employee certification and supervisor approval.

Likes Best

It does what it is ment for, solid software design and lasts for ever

Likes Least

Pricing is a bit on the high side, especially the yearly maintenance fee

Recommendations

Define your scope of use upfront and stick to the defined scope. otherwise you will get lost in any other nice feature in the tool.

Likes Best

It is a very good way to keep time for a non-profit organization as we can put in remarks and notes that help us identify individual cases in more detail. Our sister organizations also are able to use Journyx and this has helped them immensely in their timekeeping process. This has been a life saver for our reporting to our grantors.

Likes Least

Nothing - it is working well for our organization. I have no issues with how the system runs or how we access it.

Recommendations

None at this time. These seem on top of upgrades and notify their clients of these changes.

Likes Best

Decent GUI, and it is easy to use once it is administered properly

Likes Least

Hard to administrator via importing, have to import around 6 different excel sheets

Recommendations

Ease of use and administration is the most important thing

Likes Best

easy to produce report and time recording, creating users,projects

Likes Least

not able to use cube report. We do not use this a lot now a days

Recommendations

Should be easy to access from all devices so people can use form outside of work place too.

Likes Best

It's simple to use, integrates with QuickBooks and is reasonably priced. The product requires a low learning curve so employees need little guidance to enter their time. Managers can pull numerous reports and/or customize reports to meet their needs. We can brand the site with our logo and information as well as turn off certain features that are not relevant or that we aren't yet using. The connection to QuickBooks makes reporting and payroll a breeze.

Likes Least

Can be quirky at times but nothing that customer support couldn't figure out. There have been times when the sync between Journyx and QuickBooks did not work as excepted but again, with the assistance of customer support, the problem was solved rather quickly. Wish the QuickBooks integration was within Journyx instead of through a separate application (AccountLink) but it just adds an extra step or two and isn't that big of a deal.

Recommendations

Don't think you have to go with the "over the top" vendors or software - Journyx does the trick especially for small businesses.

Likes Best

Journyx is customizable and flexible enough to function well with our complex invoicing structure. There are a wide variety of reports that can be generated to facilitate analysis and planning of resources. Software support has been great over the years and they work well with our IT department to quickly and efficiently resolve issues as they occur.

Likes Least

We have been very happy with the software and support.

Recommendations

The software offers several functions and it takes a bit of time to get things set up to work well with your business, but once you have it set up and your staff are familiar with the software it works very well.

Likes Best

The fact that you can attach documents when submitting reports. It alleviates having to accept documents via fax.

Likes Least

Not being able to copy and load a project group when creating a new project group.

Recommendations

Create the capability of copying and loading a project group when creating a new project group.

Likes Best

I can post days ahead of time on my time sheet. I like knowing that at the end of the year i have a couple days that I forgot about. its a nice surprise

Likes Least

I really have no complaints except that i do tend to forget to turn in the sheet at the end of the month sometimes.

Recommendations

Maybe to implement a reminder key or something that pops up to remind you to turn in your sheet at the end of the month.

Likes Best

Support - If ever I needed support their team was ready to assist.

Likes Least

Only issue I have faced is always having to have a "swing" server to do the upgrades.

Recommendations

I would look at cloud based solution rather than housing it internally.

Likes Best

I like the ease of use from the end user's perspective. The drop-down menus and layout are easily understood. I really like the Reportlink feature that is available for Excel. The reporting functionality that feature provides is very helpful.

Likes Least

Many of the back-end setup processes seem clunky and not very intuitive. There is also no way to tie specific tasks to pay and/or bill types, which ends up creating some hassle for certain tasks we have that we'd like to use specific pay and/or bill types for.

Recommendations

While I was not involved in the process of selecting Journyx as our timekeeping system and did not evaluate other options at that time, I would recommend making sure that the setup process of projects, users, etc is simple. There are only a few folks in our company who know the ins and outs of Journyx, and that tends to be a problem when others need to make changes. I have heard that there are other, better systems out there that are much more intuitive.

Likes Best

It makes it easy to allocate staff time among different projects and funding sources. Our government granting agencies love the accuracy that this reporting provides.

Likes Least

Every once in a blue moon, it response slowly, but that could be our internet provider instead.

Recommendations

If you need reporting for grants, contracts, or projects and/or need additional layers, this is a great product. No more hounding staff for their timesheets; these are online, and staff must complete them to be paid. You can check to see if your staff is contemporaneously keeping up with their time accounting.