Journyx Software

4.10 / 5 (30)

Our advisors have recommended this product 4 times in the last 30 days

About Journyx


Journyx is a cloud-based solution to manage time, expenses and resources. The solution serves customers in industries such as healthcare, oil and gas, utilities, staffing and pharmaceutical and consulting. It also allows companies to install their solution on a local server.

Journyx enables project managers to track time and expenses by project, task or customer. It helps them to view accumulated time off and requests for vacation time. The solution also provides reports that are updated in real-time for expedient management. Users can integrate timesheets to manage payroll and bills.

Expenses can be tracked using custom categories that mirror a company's business process for a standardization. It offers a built-in reimbursement feature that uploads receipts and makes them viewable.

Journyx provides integration with QuickBooks, Microsoft Dynamics and Microsoft project. Support is offered via online user community, knowledge base, discussion forums and training resources.



Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

30 Reviews of Journyx

Average User Ratings

Overall

4.10 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(11)

4 stars

(12)

3 stars

(4)

2 stars

(1)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 30 reviews

Do you use this product?Write a review

August 2016

Tammy from Bayer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2016

Journyx - Smooth Sailing

The product and product team are so wonderful! We are currently upgrading our system to the latest version and it has been a very easy project to manage. The management team from Journyx has been with us every step of the way - providing solutions to small issues, answering questions, creating new tools to make uploading much easier/faster, etc. The product is so easy to use as well.

Pros

Ease. of. use. As the administrator of our system, the ease of use is amazing. Navigating through the system is very easy and streamlined. The Journyx team helped us to make the system extremely easy to use for our employees as well. Their team of experts provided guidance on some items during the upgrade to help us reach our various goals of the system quickly and efficiently.

Cons

Nothing at this time.

September 2016

Rosa from Guice Associates

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Journyx - Great Product!

We have used Journyx since 2003 and have been extremely satisfied with the product. Their customer service and support is exceptional.

Pros

Journyx allows us to have a centralized time keeping system which our personnel can access from all over the world. Also, with Journyx hosting our site, it gives us flexibility without having to maintain the product/platform.

Cons

As an approver of multiple time sheets, I would like to have a summary of hours and be able to approve them at the same time versus having to open each individual time sheet to view the charges.

August 2016

Shari from Orizon, Inc.

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

Great time reporting system for government contractors!

We needed a low cost online solution to track time for government contracts and Journyx was a no-brainer! It suits all our needs and has more features we don't even use but could as we grow. Reporting is great and it integrates with QuickBooks so make payroll a breeze!

Pros

Ability to customize, integration with QuickBooks, reporting.

Cons

I really can't think of anything. Even when we have a problem, we contact Tech Support they are eager to work with us until it's resolved which is usually pretty quick!

January 2018

Sunny from Strategic Consulting Partners

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Great product -- recommended!

I would definately recommend purchasing this software program!

Pros

Great support and training available. Once you know how to use it, the software is fantastic. Significant time must be spent at the beginning, but it is worth it!

Cons

Not super easy to figure out with out training help, but the staff are always available to assist during the learning curve.

March 2018

Bernie from SCT

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

Journyx Great Value for the Money

If you're looking for a great time keeping tool that you can use with Quickbooks for invoicing, this is the product to buy.

Pros

Great features, easy to install and use.
Sync of time data with Quickbooks.
Flexible licensing model that scales with your needs.

September 2015

Andrew from McCuaig & Associates Engineering Ltd.


Ease-of-use

3.5

Customer support

5.0

Functionality

4.5

September 2015

Journey works great in our midsize engineering firm

Pros

Journyx is customizable and flexible enough to function well with our complex invoicing structure. There are a wide variety of reports that can be generated to facilitate analysis and planning of resources. Software support has been great over the years and they work well with our IT department to quickly and efficiently resolve issues as they occur.

Cons

We have been very happy with the software and support.

October 2015

Kathy from National Fair Housing Alliance


Ease-of-use

4.5

Customer support

4.5

Functionality

4.5

October 2015

Journyx works great for us - a great time saver

Pros

It is a very good way to keep time for a non-profit organization as we can put in remarks and notes that help us identify individual cases in more detail. Our sister organizations also are able to use Journyx and this has helped them immensely in their timekeeping process. This has been a life saver for our reporting to our grantors.

Cons

Nothing - it is working well for our organization. I have no issues with how the system runs or how we access it.

August 2016

Gail from EngiSystems, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

1.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2016

Journyx Review

The software is powerful and competitively priced , support is responsive, and is easy for users to use; however, it is cumbersome to set up new users with needed interfaces to QB, especially when it isn't something that happens very often.

Pros

The software is powerful and competitively priced , support is responsive, and is easy for users to use

Cons

it is cumbersome to set up new users with needed interfaces to QB, especially when it isn't something that happens very often.

June 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2018

Our company uses this to track all hours for payroll purposes.

Pros

Easy to use interface and great category customization options allow end users to track their time in a very specific way that allows the company to differentiate between billable and non-billable hours.

Cons

A minor issue is the layout. It is easy to place time in the wrong category due to how the lines are laid out. Things don't always appear very well.

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2.0

Functionality

2.0

September 2018

It's better than nothing.... but not by much

Pros

It IS better than trying to track time in Excel, but that's about it. A few other pros:
- decent (not great) reporting
- not too hard to add new projects

Cons

There were a lot of things I did not like about this tool.
- terrible User Interface
- not mobile friendly
- reporting was not great
- no real dashboards
- could not use to forecast time/revenue
- approvals of time also kind of meh

Response from Journyx of

Replied September 2018

Thanks for your review ¿ we really do appreciate your honest feedback! Feedback from customers like you have a large impact on our product improvement plans. There are many major improvements to our user interface, mobile app, and reporting on the way in the next 6 months, but in the meantime, there may be some ways we can help you get more value out of using Journyx. We¿d love the opportunity to listen to you and figure out some possible solutions for you, so please reach out to us so we can set up a time to chat. Since your review is anonymous, just send a note to me (maxin@journyx.com) with your name and company name, and I¿ll put you in touch with your account manager.

September 2015

STEPHANIE from carpenters combined funds


Ease-of-use

5.0

Functionality

4.5

September 2015

my journey...

Pros

I can post days ahead of time on my time sheet. I like knowing that at the end of the year i have a couple days that I forgot about. its a nice surprise

Cons

I really have no complaints except that i do tend to forget to turn in the sheet at the end of the month sometimes.

September 2015

Shari from Orizon, Inc.


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

September 2015

Great tool for Government contractors

Pros

It's simple to use, integrates with QuickBooks and is reasonably priced. The product requires a low learning curve so employees need little guidance to enter their time. Managers can pull numerous reports and/or customize reports to meet their needs. We can brand the site with our logo and information as well as turn off certain features that are not relevant or that we aren't yet using. The connection to QuickBooks makes reporting and payroll a breeze.

Cons

Can be quirky at times but nothing that customer support couldn't figure out. There have been times when the sync between Journyx and QuickBooks did not work as excepted but again, with the assistance of customer support, the problem was solved rather quickly. Wish the QuickBooks integration was within Journyx instead of through a separate application (AccountLink) but it just adds an extra step or two and isn't that big of a deal.

August 2016

Laura from Brandywine Financial Services

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2016

Timesheet Software that Works

The software is perfect for our small company (less than 25 users). The Journyx team has helped us to customize the program and reports to accommodate our needs. We have some difficult billing requirements which were all built into our configuration, and any additions/changes are fairly simple to manage.

Pros

Simple to manage and interface is very user friendly. I get no complaints from users on the drudgery of completing time sheets.

Cons