Proliant

RATING:

4.5

(328)

About Proliant

Proliant delivers fully integrated, cloud-based solutions that simplify payroll and HR processes, improve accuracy, and ensure full industry compliance. As a result, over 5,000 clients trust us to do more for their businesses, and we pride ourselves on delivering excellent service to each of them. Proliant is a one-stop-shop for HR and payroll solutions, including applicant tracking, HR & benefits administration, onboarding, performance management, payroll & tax services, time & labor management, employee self-service, and daily pay (ReadyPay Today). Proliant's solutions can also integrate with many existing systems. Integrations include CDK Global, BerniePortal, Sage Intacct, Employee Navigator, Mass Mutual, Plansource, Toast, Principal, and hundreds more. Proliant ...

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Proliant Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Proliant

1 - 5 of 328 Reviews

User Profile

Craig

Verified reviewer

Food & Beverages, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Very Satisfied Proliant User

I have been extremely satisfied with Proliant since day one. If there is ever an issue [SENSITIVE CONTENT] gets us righted and if she can't she facilitates communicate with parties that can.

PROS

Proliant is easy very to use, especially if you have used any type of record management (QuickBooks, Salesforce, etc). The website is user friendly, reliable and fast.

CONS

My only concern is the services that the software provides that I DON'T know about. I learn something new weekly. [SENSITIVE CONTENT], our Service Representative, teaches us something new all the time.

Sandy

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Summary

PROS

The Proliant product is easy to use and features are very applicable. There are many features to create reports and follow up. Always updating their site to stay ahead of the curve.

CONS

Sometimes their updates move icons around and you have to locate them or call Proliant. Such as adding an employee is found under employee events, but to terminate an employee you have to go the actual employee. These changes on a regular basis can be a little frustrating.

Reason for choosing Proliant

Better options, better customer service, better all around product and cost.

Reasons for switching to Proliant

1. Been with them way too long 2. Lack of Customer Service 3. Every year pricing went up 4. When asked about adding something, always an additional cost 5. Sales people constantly contacted me when I was a client and didn't know I was a client 6. My account person always was changing and could never be contacted.

Austin

Facilities Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2021

Need more support

I like Proliant and I appreciate all of Daron's efforts to help us. We are a needy customer, and I acknowledge that.

PROS

The reporting tools in RPO are very powerful and work pretty well.

CONS

Attendance on Demand is completely over engineered for our needs. It's very frustrating trying to learn the system, is not intuitive, and is inflexible for what I want it to do. I really like having a dedicated account manager, but I often feel they are stretched too thin. Training on the system has been difficult. The training documents are not helpful at all because these are not configured for our particular setup, especially as it relates to Attendance on Demand. In the reporting tool, I've asked about a DOZEN different people in different departments to help me configure one specific report: A snapshot of the active employees on a given day in history; I want to be able to pull a simple report saying who was actively employed on October 22, 2019, for example... NOT who are the active employees TODAY with data from that time period. I've requested this from my account managers (4 different people), client relationships managers (2 different people), and trainers (3 different people). No one has been able to support me on this simple request.

Reason for choosing Proliant

I think we need a longer time together to truly fully learn the Proliant systems.

Reasons for switching to Proliant

ADP was inflexible and incompetent in providing basic services. CBIZ was too expensive for its basic services compared to the value provided.

Paul

Non-Profit Organization Management, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

A General Review in the Use of Proliant

I really like the product. The ease at which I can get my Payroll, Attendance and HR information.

PROS

I like the ease at which I can get Attendance Information. Like Accurals of Sick Time and Vacation Time.

CONS

I do not like the notification email that is sent to my supervisor to approve my time off.

Mary

Consumer Goods, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Proliant Review

I love the customer service and that I have one person to go to for payroll, one fore Benefits, and one for GL. They are all so quick to get back to me if I call or e-mail. I love their friendliness, knowledge, availability, and willingness to help.

PROS

The ACA and Benefits have been great! The payroll system/employee information part has got some getting used to. It's different and has a lot of tabs compared to other software programs I have used.

CONS

Reporting- I already commented on this in the previous page and have talked to Proliant employees about it. I have to admit I have not had any follow up on the improvements you are making.

Reason for choosing Proliant

[SENSITIVE CONTENT] was a thoroughly knowledgeable salesman. I felt comfortable talking to him, loved his extensive knowledge of the industry. And he told me that Proliant was privately owned, which I do feel like Proliant can focus on the needs of the customers over the expectations of investors.

Reasons for switching to Proliant

I REALLY loved the reporting in Paycor. It was easy to build reports and tweak the formatting. Also payroll reports auto populated and I could go to that section of the system and pull them at any time. It was convenient. We switched because of the lack of customer service at Paycor. I got a different rep each time, the reps were not knowledgeable, would provide contradicting information. ACA was a lot of work.