TimeLive software


TimeLive by Livetecs is a cloud-based professional services and timesheet tracking solution for small to mid-size companies in consulting, software development, travel, technology, manufacturing, retail and marketing industries. The solution can also be deployed on-premise and offers a mobile app for both iPhone & Android. Key features include expense tracking, billing & invoicing, customizable reporting, Quickbooks integration, role-based security and customizable dashboards.

TimeLive’s time tracking module allows managers to oversee employees’ performance while working. Time periods can be viewed day-to-day and in ranges for reporting and auditing purposes. It also features notifications for both employees and managers as well as customizable approval paths. The solution enables project managers to identify risk areas, create budgets, allocate resources using Gantt charts and measure team’s performance via graphical charts. 

Users can access a customer portal that includes an electronic user manual, video training, a knowledge base, live support available 24/7 and additional information for new and experienced users. TimeLive supports multiple currencies and is available in several different languages.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 8

23 Reviews of TimeLive

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  • Verified Reviewer

    July 2018

    Efficient for managing time sheets and bills

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Efficient and time-saving app

    Pros

    We use TimeLive to manage service-based contractors because it is easy for us to manage their billable hours. The app features and related services are centralized making work all the more easier.

    Cons

    We have been unable to customize our reports as we would require for our reporting function. Other than that it has been efficiently serving our needs

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    July 2018

    Dear Customer, Thank you for your reply and we really appreciate that you have rated us. We would like to inform you that you can easily customize any existing TimeLive Report as per your requirement or can create your own unlimited reports within TimeLive. You can even create your own formulas to achieve desired reports. To understand and master this, here is our help file article, https://www.livetecs.com/timelivexhelp/1/en/topic/understanding-reports If you need any assistance, feel free to join us on Live Chat(http://livechat.livetecs.com)

  • Mandar from Miles Software Solutions (P) Ltd.

    Number of employees: 201-500 employees

    May 2018

    Very Good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its a very well placed system with 24*7 customer service oriented professionals. I have used it quite well.

    Cons

    Not only PMO, but others should also be allowed to put their queries... All the employees are coming the PMO for small small queries, that can be revolved by them by giving them access to this website

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    May 2018

    Dear Mandar, Thank you for your review. We always strive to provide best possible service to our customers and make things transparent for the employees and the companies. Further, we do cater all employees issues but through TimeLive Administrator so that a Point of Contact will know the changes done in the application and its settings for their company.

  • Verified Reviewer

    April 2018

    Just Awesome Product to manage time spent on work by employees for employer.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We can customize the timesheet time areas as from - to time or total hours.
    Reporting feature is just awesome and we can pull out report from projects, clients to task level which i found most usefully.,

    Cons

    Billing and Customization of Invoice. Some time some bugs occurs which and add wrong entires in system. One of bug in system is selecting currency when creating task which is by default set to default currency set in the admin option

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    April 2018

    Thank you for your review. We are in continous process of improving our application and feedback such as yours, motivate us to provide you better service. Please let us know where exactly the issue you are facing. Please send an email at support@livetecs.com

  • David from PADT, Inc.

    March 2018

    Support was exceptional! Thank you for all of your efforts and support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Price, value & excellent customer support. Tech support responded in less than five minutes on both of my support ticket issues. They are also consistently developing their product while staying on top of the latest coding tech.

    Cons

    Wish we could use MYSQL instead of SQL2014

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    March 2018

    Dear David, Thank you for the review. We will keep providing you the same service in future as well. Regards,

  • Nazem from Mindshare Mena

    Number of employees: 201-500 employees

    August 2017

    Great Software with Great Support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Best Timesheet Software with all possible options you may need,Very fast and friendly support, special thanks to support team

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    August 2017

    Thanks Nazem for your precious feedback. Looking forward to work with you long term.

  • swapnil from Emerson

    Number of employees: 201-500 employees

    July 2017

    Great support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Cost saving

    Pros

    simplicity user friendly admin friendly feature management is nice
    easy reporting system and approval mechnism

    Cons

    report should be accessible for specific department/user, it should not be on role based access for reports

    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    July 2017

    Thank You Swapnil for using our software and we are looking forward to serve you and your company more to keep this business relation.

  • Raghav from AMOSCA

    July 2017

    Quite good, the issue was resolved quickly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    it's easy to use. I use it on daily basis and its quite user-friendly
    I use it for my time recording and expenses and it's a good software to use

    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    July 2017

    Thanks Raghav for the review, our support team is always there to help you at their best, looking forward to long term business relations with you and your company.

  • Frank from ARC Risk and Compliance

    Number of employees: 11-50 employees

    April 2017

    Hard Working

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Was provided detailed support and my problem was solved and I learned along the way. Though a frustrating issue, support walked me through the process.

    Pros

    Highly flexible, fast response on support.

    Cons

    Requires deep knowledge

    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    April 2017

    Thank you Frank for your feedback and looking forward to improve our services and serve you on longer run.

  • Ajit from Satwic

    April 2017

    Overall Good package

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am using this tool from more than 6 years and found very easy going to tool with adequate feature for time submission. Good customer support too. Thanks..

    Pros

    Easy going..

    Cons

    Nothing in specific

    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    April 2017

    Thank you Ajit, looking forward to serve you many more years.

  • Dani from Ecora Resource & Engineering Group

    Number of employees: 51-200 employees

    February 2017

    Small company solution for time entry

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall the timelive software is an okay solution to time management for a small company. Our company has grown and the software and support has not been able to keep up. We've had to write several of our own solutions to make the software compatible with quickbooks accounting software. We also internally hired a computer programmer to alter a few things for us.

    Pros

    Straight forward, simple, easy to use.

    Cons

    Does not auto-save.
    Difficult to customize.
    No direct import with Quickbooks accounting.

    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    February 2017

    Thanks Dani for the review, we have complete integration available for quickbooks desktop and quickbooks online however if you need anything specific you can make a change request to our support and we will happily cater that.

  • Debbie from Salit Steel

    Number of employees: 501-1,000 employees

    February 2017

    Great software and value.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very configurable. There is a learning curve but this software can likely be configured to suit most requirements. Company is very accommodating with quick support.

    Pros

    Very configurable

    Cons

    A bit of a learning curve and you really have to collaborate to configure well

    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    February 2017

    Thanks Debbie for the review, we are always open to provide best support to our clients and looking forward to work with you long term.

  • Pia A from DEEPBLUE SOLUTION AS

    February 2017

    User friendly and customizable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It takes a little time to work it around, but once you understand the system, it works properly accordingly to our requirements . Technical support is very fast and efficient.

    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    February 2017

    Thanks Pia A for the review. looking forward to serve you and your firm long term.

  • Sanja from Curtin&Co

    Number of employees: 11-50 employees

    December 2016

    Such a great help!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The experience was quick and easy, and the Timelive expert was brilliant and extremely helpful - they showed me step-by-step how to make the changes that I needed. Thank you!

    Pros

    Easy to navigate

    Cons

    Crashes sometimes

    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    December 2016

    Thanks Sanja for the review. We are in a process to upgrade and make necessary changes in our server to streamline the software overall performance which might make you experience crashes for a while till we get it completely settled. We appreciate your commitment you showed and been with us for last 5 years. Looking forward to have you as our esteemed client for years to come.

  • Alice from Vizimax Inc.

    November 2016

    Great knowledge

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I requested how to create a custom field and I appreciate all the help that was given to be able to create my own field in Timesheet. Great work guys!

    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    January 2017

    Thanks Alice, looking forward to serve you long term.

  • Jason from Blue Pencil Consulting

    Number of employees: 2-10 employees

    October 2016

    Outstanding Support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Xishan assisted me in quite a few issues I experienced in Timelive and he knew the answer to every one of them. He knows the product extremely well and could answer any of my questions with no hesitations. He went the extra mile and even showed me additional information I did not know about which was great! Xishan is a great person to have working at LiveTecs. Thank you to Xishan and LiveTecs for making your product such a success.

    Pros

    It feasibility in using it - Quick to setup and use.

    Cons

    Nothing that I can think of.

    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    October 2016

    Thank you Jason for your feedback, we are always looking forward to serve our clients better each time we observe the interaction, very soon we are launching our new layout, tutorial videos and documentation which we believe you will love it.

  • David from Mainsaver

    October 2016

    Great Service, their support is handled quickly and thoroughly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    they did a great job assisting in the upgrade to add a new feature we needed. We've had a good experience since the preview of the product.

    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    October 2016

    Thanks David for the review, looking forward to work with you on long term basis.

  • Susan from Databean, LLC

    October 2016

    Great Solution, Great Value

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our firm is involved with managing clinical trials, and as such, are open to audits all the time. Our records must be very precise and very detailed. We needed a system that both employees and consultants could use to enter timesheets and expense reports - easily. We looked at a few solutions, but TimeLive fit our needs the best. It is very user friendly - so training staff was minimal. Set up, as in any new software program, was a bit intensive, only because we have a lot of projects with a lot of tasks assigned to them. Some of the staff use the Timer Button to record time, as they bounce around from project to project all day long. Others prefer entering time daily, as they only work on one or two projects. Customer Support has been amazing. Whenever I had a question about setting something up or running reports, they responded immediately. Usually it could be explained in a quick email, sometimes they showed me how to do things remotely. 100% of the time, they resolved my issues. I know I still have a lot to learn to utilize the program to its fullest potential, but we were up and running quickly with minimal resistance from the new users. Pricing for us was less expensive than what we were currently paying for our online expense report solution, plus we get the benefit that our users can do both timesheets and expense reports all in one program. A win-win all the way around. From the accounting department's perspective, the reporting is what sold us on the product. Reports are very easy to customize to your particular needs, for your client's needs, for auditor's needs. It definitely will speed things up when invoicing our clients at the end of the month. All in all, we are very happy with our purchase. If I had one suggestion to make, it would be to improve the documentation to include better explanations for each line of data entry. This way the customer understands not only the "how", but the "why" that field may or may not be critical for their circumstance.

    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    October 2016

    Thanks Susan for the detailed review and we are looking forward to improve as per your suggestion, hope to have long term business relations with your company.

  • Siddharth from Regal beloit corporation

    Number of employees: 10,000+ employees

    October 2016

    Excellent Support by LiveTecs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Within one hour all the queries were nicely answered by showing demonstration. This was excellent!

    Pros

    Very cost effective

    Cons

    Needs some help by excellent CSRs to use it to the best

    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    October 2016

    Thanks Siddharth for the appreciative review for our dedicated customer support, we are always inclined to provide best to our clients with value for money. Looking forward to work with you long term.

  • Ann from BPH Engineers

    October 2016

    Date Query

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Date format incorrect for my use. Online chatted answered immediately and correct advise given promptly.

    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    October 2016

    Thanks Ann for the review, looking forward to serve you more with all your queries.

  • Hedy from SFPUC

    September 2016

    Thank you for great support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I had problem installing the software. I contacted customer support. Every time the response has been quick and very helpful. Thanks Azlan for your help.

    Review Source: Capterra

    Response: LiveTecs, Livetecs LLC

    September 2016

    Thank you so much Hedy for the review, we are always looking forward to serve our clients at best and we are soon coming up with some upgrades which will enhance your experience with our product further.

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