TimeLive Software


 

TimeLive by Livetecs is a cloud-based professional services and timesheet tracking solution for small to mid-size companies in consulting, software development, travel, technology, manufacturing, retail and marketing industries. The solution can also be deployed on-premise and offers a mobile app for both iPhone & Android. Key features include expense tracking, billing & invoicing, customizable reporting, Quickbooks integration, role-based security and customizable dashboards.

TimeLive’s time tracking module allows managers to oversee employees’ performance while working. Time periods can be viewed day-to-day and in ranges for reporting and auditing purposes. It also features notifications for both employees and managers as well as customizable approval paths. The solution enables project managers to identify risk areas, create budgets, allocate resources using Gantt charts and measure team’s performance via graphical charts. 

Users can access a customer portal that includes an electronic user manual, video training, a knowledge base, live support available 24/7 and additional information for new and experienced users. TimeLive supports multiple currencies and is available in several different languages.

 

TimeLive - Dashboard
 
  • TimeLive - Dashboard
    Dashboard
  • TimeLive - Customizable reports
    Customizable reports
  • TimeLive - Employee management
    Employee management
  • TimeLive - Quickbooks integration
    Quickbooks integration
  • TimeLive - Task management & tracking
    Task management & tracking
  • TimeLive - Week view
    Week view
Supported Operating System(s):
Web browser (OS agnostic), Windows 8

22 Reviews of TimeLive

 

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Software Advice Reviews (1)
More Reviews (21)

Showing 1-1 of 1

Shawn from Nagrastar
Specialty: Other Services

August 2016

August 2016

TimeLive... Good price, good product, good support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Our company is growing and unfortunately we out grew our existing time-sheet program due to its 80 user license limitation. The old software company wanted us to upgrade and pay a ridiculous amount of money every month and use a cloud only solution. We shopped around and found other companies wanting outrageous prices monthly for something similar. Then we found TimeLive. The price was decent and we wanted to host the software internally which they do offer. I do have to admit, its not easy to go with a totally different product but in the end its worth it and the software is working flawlessly. We have had some minor issues and questions and support has done an outstanding job getting those fixed and answering our questions. Very quick too which is a good surprise.

Pros:
-Price! You can't beat the cost compared to others out there.
-Support is very good and quick. That's a huge plus.
-Good product that works for most companies.

Likes Least

If you're going from one time-sheet solution to this one, there will be some importing/exporting steps you will have to do that takes some time. Its not hard once when you figure it out. The online instructions are sometimes vague but support can help you out if needed.

Recommendations

Buy the yearly support contract to help implement this product. Not totally needed but it does help if you hit a problem you can't figure out.

 
 
 
Showing 1-20 of 21

Mandar from Miles Software Solutions (P) Ltd.
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Very Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its a very well placed system with 24*7 customer service oriented professionals. I have used it quite well.

Cons

Not only PMO, but others should also be allowed to put their queries... All the employees are coming the PMO for small small queries, that can be revolved by them by giving them access to this website

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: May 2018

May 2018

 

Dear Mandar,

Thank you for your review.
We always strive to provide best possible service to our customers and make things transparent for the employees and the companies.
Further, we do cater all employees issues but through TimeLive Administrator so that a Point of Contact will know the changes done in the application and its settings for their company.

 


April 2018

April 2018

Just Awesome Product to manage time spent on work by employees for employer.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We can customize the timesheet time areas as from - to time or total hours.
Reporting feature is just awesome and we can pull out report from projects, clients to task level which i found most usefully.,

Cons

Billing and Customization of Invoice. Some time some bugs occurs which and add wrong entires in system. One of bug in system is selecting currency when creating task which is by default set to default currency set in the admin option

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: April 2018

April 2018

 

Thank you for your review.
We are in continous process of improving our application and feedback such as yours, motivate us to provide you better service.

Please let us know where exactly the issue you are facing. Please send an email at support@livetecs.com

 

David from PADT, Inc.

March 2018

March 2018

Support was exceptional! Thank you for all of your efforts and support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Price, value & excellent customer support. Tech support responded in less than five minutes on both of my support ticket issues. They are also consistently developing their product while staying on top of the latest coding tech.

Cons

Wish we could use MYSQL instead of SQL2014

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: March 2018

March 2018

 

Dear David,

Thank you for the review.

We will keep providing you the same service in future as well.

Regards,

 

Nazem from Mindshare Mena
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Great Software with Great Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Best Timesheet Software with all possible options you may need,Very fast and friendly support, special thanks to support team

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: August 2017

August 2017

 

Thanks Nazem for your precious feedback. Looking forward to work with you long term.

 

swapnil from Emerson
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Great support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cost saving

Pros

simplicity user friendly admin friendly feature management is nice
easy reporting system and approval mechnism

Cons

report should be accessible for specific department/user, it should not be on role based access for reports

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: July 2017

July 2017

 

Thank You Swapnil for using our software and we are looking forward to serve you and your company more to keep this business relation.

 

Raghav from AMOSCA

July 2017

July 2017

Quite good, the issue was resolved quickly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

it's easy to use. I use it on daily basis and its quite user-friendly
I use it for my time recording and expenses and it's a good software to use

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: July 2017

July 2017

 

Thanks Raghav for the review, our support team is always there to help you at their best, looking forward to long term business relations with you and your company.

 

Frank from ARC Risk and Compliance
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Hard Working

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Was provided detailed support and my problem was solved and I learned along the way. Though a frustrating issue, support walked me through the process.

Pros

Highly flexible, fast response on support.

Cons

Requires deep knowledge

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: April 2017

April 2017

 

Thank you Frank for your feedback and looking forward to improve our services and serve you on longer run.

 

Ajit from Satwic

April 2017

April 2017

Overall Good package

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am using this tool from more than 6 years and found very easy going to tool with adequate feature for time submission. Good customer support too.
Thanks..

Pros

Easy going..

Cons

Nothing in specific

Advice to Others

..

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: April 2017

April 2017

 

Thank you Ajit, looking forward to serve you many more years.

 

Dani from Ecora Resource & Engineering Group
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Small company solution for time entry

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall the timelive software is an okay solution to time management for a small company. Our company has grown and the software and support has not been able to keep up. We've had to write several of our own solutions to make the software compatible with quickbooks accounting software. We also internally hired a computer programmer to alter a few things for us.

Pros

Straight forward, simple, easy to use.

Cons

Does not auto-save.
Difficult to customize.
No direct import with Quickbooks accounting.

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: February 2017

February 2017

 

Thanks Dani for the review, we have complete integration available for quickbooks desktop and quickbooks online however if you need anything specific you can make a change request to our support and we will happily cater that.

 

Debbie from Salit Steel
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Great software and value.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very configurable. There is a learning curve but this software can likely be configured to suit most requirements. Company is very accommodating with quick support.

Pros

Very configurable

Cons

A bit of a learning curve and you really have to collaborate to configure well

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: February 2017

February 2017

 

Thanks Debbie for the review, we are always open to provide best support to our clients and looking forward to work with you long term.

 

Pia A from DEEPBLUE SOLUTION AS

February 2017

February 2017

User friendly and customizable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It takes a little time to work it around, but once you understand the system, it works properly accordingly to our requirements . Technical support is very fast and efficient.

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: February 2017

February 2017

 

Thanks Pia A for the review. looking forward to serve you and your firm long term.

 

Sanja from Curtin&Co
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Such a great help!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The experience was quick and easy, and the Timelive expert was brilliant and extremely helpful - they showed me step-by-step how to make the changes that I needed. Thank you!

Pros

Easy to navigate

Cons

Crashes sometimes

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: December 2016

December 2016

 

Thanks Sanja for the review.

We are in a process to upgrade and make necessary changes in our server to streamline the software overall performance which might make you experience crashes for a while till we get it completely settled. We appreciate your commitment you showed and been with us for last 5 years. Looking forward to have you as our esteemed client for years to come.

 

Alice from Vizimax Inc.

November 2016

November 2016

Great knowledge

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I requested how to create a custom field and I appreciate all the help that was given to be able to create my own field in Timesheet. Great work guys!

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: January 2017

January 2017

 

Thanks Alice, looking forward to serve you long term.

 

Jason from Blue Pencil Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Outstanding Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Xishan assisted me in quite a few issues I experienced in Timelive and he knew the answer to every one of them. He knows the product extremely well and could answer any of my questions with no hesitations. He went the extra mile and even showed me additional information I did not know about which was great! Xishan is a great person to have working at LiveTecs. Thank you to Xishan and LiveTecs for making your product such a success.

Pros

It feasibility in using it - Quick to setup and use.

Cons

Nothing that I can think of.

Advice to Others

More Videos and Documentation - Don't like the layout of it - Seems terrible.

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: October 2016

October 2016

 

Thank you Jason for your feedback, we are always looking forward to serve our clients better each time we observe the interaction, very soon we are launching our new layout, tutorial videos and documentation which we believe you will love it.

 

David from Mainsaver

October 2016

October 2016

Great Service, their support is handled quickly and thoroughly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

they did a great job assisting in the upgrade to add a new feature we needed. We've had a good experience since the preview of the product.

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: October 2016

October 2016

 

Thanks David for the review, looking forward to work with you on long term basis.

 

Susan from Databean, LLC

October 2016

October 2016

Great Solution, Great Value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our firm is involved with managing clinical trials, and as such, are open to audits all the time. Our records must be very precise and very detailed.

We needed a system that both employees and consultants could use to enter timesheets and expense reports - easily. We looked at a few solutions, but TimeLive fit our needs the best. It is very user friendly - so training staff was minimal. Set up, as in any new software program, was a bit intensive, only because we have a lot of projects with a lot of tasks assigned to them. Some of the staff use the Timer Button to record time, as they bounce around from project to project all day long. Others prefer entering time daily, as they only work on one or two projects.

Customer Support has been amazing. Whenever I had a question about setting something up or running reports, they responded immediately. Usually it could be explained in a quick email, sometimes they showed me how to do things remotely. 100% of the time, they resolved my issues.

I know I still have a lot to learn to utilize the program to its fullest potential, but we were up and running quickly with minimal resistance from the new users.

Pricing for us was less expensive than what we were currently paying for our online expense report solution, plus we get the benefit that our users can do both timesheets and expense reports all in one program. A win-win all the way around.

From the accounting department's perspective, the reporting is what sold us on the product. Reports are very easy to customize to your particular needs, for your client's needs, for auditor's needs. It definitely will speed things up when invoicing our clients at the end of the month.

All in all, we are very happy with our purchase. If I had one suggestion to make, it would be to improve the documentation to include better explanations for each line of data entry. This way the customer understands not only the "how", but the "why" that field may or may not be critical for their circumstance.

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: October 2016

October 2016

 

Thanks Susan for the detailed review and we are looking forward to improve as per your suggestion, hope to have long term business relations with your company.

 

Siddharth from Regal beloit corporation
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2016

October 2016

Excellent Support by LiveTecs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Within one hour all the queries were nicely answered by showing demonstration. This was excellent!

Pros

Very cost effective

Cons

Needs some help by excellent CSRs to use it to the best

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: October 2016

October 2016

 

Thanks Siddharth for the appreciative review for our dedicated customer support, we are always inclined to provide best to our clients with value for money. Looking forward to work with you long term.

 

Ann from BPH Engineers

October 2016

October 2016

Date Query

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Date format incorrect for my use. Online chatted answered immediately and correct advise given promptly.

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: October 2016

October 2016

 

Thanks Ann for the review, looking forward to serve you more with all your queries.

 

Hedy from SFPUC

September 2016

September 2016

Thank you for great support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I had problem installing the software. I contacted customer support. Every time the response has been quick and very helpful. Thanks Azlan for your help.

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: September 2016

September 2016

 

Thank you so much Hedy for the review, we are always looking forward to serve our clients at best and we are soon coming up with some upgrades which will enhance your experience with our product further.

 

- from Not to be Published
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

Not applicable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The system is good enough if it is only used to track time utilisation for each project. However, due to we currently use the entries for some other payment purposes as well, there are a lot of manual work that need to be done to remove certain entries to avoid double payment.

Pros

Approval matrix project does allow more than 1 manager to approve the time entries.

Cons

It only allow the routing based on project approval matrix.

Advice to Others

It will be good if the system can have feature such that it can allow more than 1 approval matrix for the same project.
The review above is solely meant for your internal review and we do not wish to publish our comment in the website. Thank you.

Review Source: Capterra

  Response: LiveTecs, Livetecs LLC

Date: August 2016

August 2016

 

Hi,

Thank you for the review.

Would you kindly share with us your contact information so we can discuss with you about your concerns.

Thanks,
Livetecs Sales.