Great, easy to use and set up for your property.

User friendly and easy to learn. Tutorials are a good source of training and are pretty thorough.

We've saved a lot of money internally and team has been very supportive.

I get lost sometimes on how the software calculates or pulls the numbers. Some times there are errors that are hard to fix with customer service.

I love how easily it stores all the information that I need for my residents. It is also very easy to navigate.

Everytime an update was made, it messed up some other products that were integrated into entrata.

Overall very pleasant experience and great people.

I like the ease in using it. It was super easy to learn as well as navigate in my day to day work.

Very customize-able to fit your property's needs.

Customer service is great, lead management is great and they are evolving quickly.

Entrata was great to work with. The customer service staff was always helpful & resolved issues in a timely manner.

Attention was definitely paid to the user experience and making things intuitive to learn. Easy report pulling and email sending/tracking.

Sometimes there are errors that appear and require a ticket.

Easy integrations, able to schedule contacts, can filter through types of interactions, can almost pull any info through reports.

Entrata is very user-friendly and the best property management software out there. We also love the customer service we get from our reps, and the help desk team.

Love that the software is online. Feature integration is quick and easy.

The best part about Entrata is the fact that I do not need any other software. Entrata has everything you need to run your property.

Great product for managing all your property needs. Very helpful support staff.

I have been using Entrata for over a year now on our apt complexes. The best part is its user friendliness.

Great for student housing where you rent by the bed-space. Prospective residents, current tenants, accounting, website info all in one.

The best thing about Entrada that puts it above many other property management softwares available is its accessibility.

Now that I rely on just Entrata, when something goes wrong it can take sometime to fix.

I enjoyed the various features like the community classifieds and the point system encouraging tenants to use their portal.

My favorite part are online leasing, the resident portal, and the level of customization and training resources.

Entrata makes it easy to pull virtually any data you would need and format it in a way that would be presentable to owners or investors.

This month I was charged a random outrageous amount that wasn't supposed to be billed and I have yet gotten a straight answer about them getting it corrected.

Implementation was horrible and took way longer than we were told. Reports don't always accurately generate.

There are a lot of features that we didn't have on our old accounting software system. We have a wonderful Accounting rep (Katie Branz) who has been awesome to work with during integration.

What a great property management software. It was very easy to collect rent payment and respond to tenant concerns.

Customer Support a call away and always willing to help.

Considerably better than OneSite. There’s improvements I’d like to see, but I could comfortably recommend Entrata.

This is mainly when it is a small issue that they are unaware of until we have to report it. Sometimes it is fixed rapidly but sometime we are waiting a week or so for the correction.

What I really like about the software is that it was very easy to use and accurate.

Ease of use, and the abundance of help/support Entrata provides. Written materials, videos, and live training courses.

System is easy to use and very simple. I love how easy it is to do follow up and track communications.

The software itself was very easy to use. We had a slightly different need when we started and the staff at IMS was great to respond to our needs.

Very user friendly and helps us with distributions, K-1s, tracking communications.

I like that there is an email functionality embedded and that investors are generally able to retrieve their documents on the portal seamlessly.

The only complaint is setting up some of the more complicated calculations for distributions when there are waterfall calculations.

The K-1 matching engine and the ease with which we can communicate with our clients and get them the up to date information they need.

It also helps us to be more process oriented and in control of our touch points with investors. The software is constantly being improved and bugs are quickly fixed.

Ease of use and functionality of the software.

Overall, very happy that we moved over to them because it has saved us a lot of headaches and time with managing our capital partners.

User friendliness and investor focused. We have received very positive feedback from our investor base on the usability and ease of the subscription process and ongoing investment monitoring.

Very happy with the responsiveness and engagement from customer service and our account rep.

The software is very easy to navigate. It provides functionality and operation that is efficient and easy to use for both administrators and investors.

We had been using RealPage OneSite Property Management Software for several years and had been very happy with the implementation process as well as the follow up customer service.

Not having a customer service manager anymore has been a little annoying.

Waterfall calcs were tough to get exactly right.

Looks good but has fundamental failures that impede our operations.

The IMS product has been intuitive from the get-go. My superior and I were impressed with the initial demo and pricing of the product.

I am excited to see the upcoming changes. They are always updating, customizing, and improving their website to better suit our investors.

I find that the customer service team is amazing. They always get back quickly with clear and concise answers.

From the start the IMS staff have been incredibly professional, courteous, responsive, and just nice people. That makes a huge difference.

The platform has significantly improved our efficiency and will ultimately allow us to increase new business.

Very robust and easy to use. CRM integration is very powerful.

IMS was the perfect solution to help manage the growing number of assets and investors.

I have not seen this offered on other tools to the degree it is available on IMS. This is a great strength in this tool and huge win for the multiple sponsors.

I credit the implementation team that guided us through the complex process and constantly encouraged us along the way. I can't thank them enough.

The ability to fund and have investors fill out the esignature agreements and have that connect with the investor portal side, is so helpful and a great time saver.

The ability to create email campaigns based on deal or as a portfolio is a great advantage the system offers. I would say this is one of the tools we use the most when communicating with investors.

US Dollar

Entrata® is a leading operating system for multifamily communities worldwide. Setting the bar for innovation in property management software since 2003, Entrata offers solutions for every step of the leasing lifecycle and empowers owners, property managers, and renters to create stronger communities. With a focus on driving operational efficiency through AI, automation, and flexible technology solutions, property management companies have the freedom to operate the way that works best for them.  

Entrata Layered Intelligence, Entrata’s AI solution, allows property owners and operators to generate resident emails in a few seconds. Redd™, the AI-powered leasing assistant, can handle text and voice conversations with prospects, helping properties keep engagement high even during their busiest times. Entrata Layered Intelligence is built into existing workflows, making it easy for every team member to access and use.

Entrata’s ResidentPortal gives residents 24/7 access to pay rent, submit work orders, and stay connected with their communities. 

Homebody, Entrata’s resident-facing brand, provides properties with the opportunity for win-win ancillary revenue and meaningful value to communities. Residents enjoy services that make their living experience better: Rent Reporting, Renters Insurance, Deposit Alternative, and more. Homebody offers other insurance options, including auto, pet, life, jewelry, and several more. And for property teams, Homebody makes getting renters insurance part of the leasing process, resulting in more residents getting the coverage they need to meet every property’s insurance requirement. 

Entrata Business Intelligence helps properties visualize and synthesize massive and complex datasets, leading to better business decisions and results. Teams can drill down into property data to identify trends, problem areas, and opportunities to streamline operations and boost efficiency.

Entrata also has solutions for marketing & leasing, revenue management, reporting, utilities, and insurance. On top of that, operators enjoy accounting solutions with automated workflows and a CRM that increases lead-to-lease velocity and provides critical insights into their leasing funnel. 

Entrata’s platform spans the Multifamily, Student, Military, Commercial, and Affordable Housing segments and currently serves over three million residents across more than 26 thousand multifamily communities around the globe. 



LongDescription

Lease Tracking

Tax Management

Faculty/Staff Management

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Document Storage

Activity Tracking

Late Fee Calculation

Financial Management

Credit Card Processing

Invoice Management

Transaction History

Portfolio Management

Rent Tracking

Customer Database

Commercial Property Management

Template Management

Data Import/Export

Accounting

Contact Management

Lead Management

Online Payments

Background Screening

Vendor Management

Maintenance Management

Tenant Tracking

Client Portal

Vacancy Management

ACH Payment Processing

Insurance Management

Residential Properties

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Work Order Management

Customizable Templates

Billing & Invoicing

Tenant Portal

Expense Tracking

Website Management

Lease Management

Credit Check

Third-Party Integrations

Maintenance Scheduling

Task Management

Document Management

Financial Reporting

Owner Portal

For Property Managers

General Ledger

Web-based Deployment

Occupancy Management

Property Database

For Commercial Real Estate

Tenant Management

Tenant Screening

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Entrata

In Person

Live Online

Webinars

Documentation

Videos

Investor Management Services is a cloud-based platform, which assists real estate investment firms with customer relationship and document management. Key features include distribution workflow, investor dashboard, request tracking and email templates. 


The application enables users to store contact information, create investor profiles and monitor asset type preferences, regional preferences and investment criteria for multiple clients. Team members can use the waterfall calculator to create rule-based workflows for distribution calculation and export NACHA files to process payments. Additionally, investors can access the dashboard to view real-time investment positions, historical distribution data and customizable performance metrics.


Investor Management Services comes with a mobile application for Android and iOS, which allows investors to share documents and view project information. It is available on monthly subscriptions and support is provided via phone, email and live chat. 



Document Templates

Fee Management

Customizable Reports

Access Controls/Permissions

For Investors & Traders

Contract/License Management

Ad hoc Reporting

Cash Flow Analysis

Electronic Signature

Strategic Planning

Real Estate

Risk Management

Self Service Portal

Audit Trail

For Investment Advisors

Email Marketing

Mobile Access

Dashboard Creation

Performance Metrics

Benchmarking

Portfolio Rebalancing

Real-Time Notifications

Workflow Management

Visual Analytics

File Sharing

Segmentation

Data Visualization

Modeling & Simulation

Deal Management

For Brokers

Client/Property Matching

Investments Tracking

Interaction Tracking

Customizable Branding

Asset Lifecycle Management

Transaction Review

Compliance Tracking

Reporting/Analytics

Contact Database

Summary Reports

Fund Management

Client Management

Secure Data Storage

Search/Filter

Critical Date Alerts

Communication Management

Transaction Management

For Real Estate

Multiple plans are available for different business goals. Contact IMS for a pricing quote.

Entrata vs RealPage IMS

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons