The ease of use with this software is really nice, if your company is like ours, we have companies all over the country.

Outstanding performance, highly accessible, easy to use and the pricing is by far the best.

I really enjoy it as a user and highly recommend it to all organizations  as the best in value for money.

The ease of use and ability to have non organizational resources be a part of projects  is fantastic.

Great, happy to use it and happy to keep using it. If you haven't tried it and need an organizer system, do it.

I loved how clean it was and clients thought it was cool. I liked per project dashboards.

I love the ability to quickly track progress with my teams, and circle up as if we were beside each other.

I love that Basecamp has a small learning curve, has a simple, fun interface, and makes it super easy to manage all of your projects.

Phone and desktop app were helpful, as well as a ton of integration options with other popular software.

It's been wonderful, the price is great, and the customer service can't be beat.

Basecamp was a great experience. We tried several project management apps and liked this the best, minus the monthly cost.

I was very hesitant about using this product but I love the set up, very easy to navigate. It’s a great product, extremely user friendly.

Fantastic customer support. The pre loaded projects in Basecamp help you to wrap your head around what you can do with the platform.

I love the ability to categorize, assign and check off task. I also love the easy calendar integration.

Integration of basecamp with our existing product turn out be very wonderful.

Collaboration tools have been useful in working with our team over the past year. I've liked the ability to track progress the most.

I am a multi-disciplinary designer myself, and despite trying (very hard) several times to use Basecamp, I just can't get past how ugly, unintuitive, and clunky the UI is.

The interface is amazing, perfect for those of who are visual. Great tracking and historical snapshots.

Great tools for task management and organization. And good integration with email for less technical users can email responses to questions.

I just found it boring that you can only view one person's task list at a time, if you have a project with multiple members, it makes it difficult.

It is integrated with limited software which restricts to carry out multidimensional projects. It’s pricing is also very high, it restrict its use for small organizations.

User-friendly, intuitive, great for collaborating and keeping track, excellent for remote work, super nice choice.

It has been a huge asset and we have all loved watching the progression of projects and campaigns we are working on.

Lot of functionalities like to-dos, message boards, Schedule. Really great if you work in a team and also really fast to communicate with your client via customer support or with your teamates.

We all had different employers but worked together for the greater good, a collaborative approach to solving this need.

I'm very satisfied and happy with this software I 100% recommend it to everyone, everything is easy to use not complicated at all and everything is well explained.

I could see it being a useful tool for managing satellite volunteer groups. It was a good experience, and provided the means to have good conversation, generate some ideas, and post documents.

What I love about most about Basecamp is the ability to communicate and have ongoing conversations with people who are involved in the project.

The cost and ease of use, it's very straightforward. Being able to track what everyone assigned to a certain task/project is doing, and ensuring deadlines/goals are being met are great.

This is a great software, when helps me and my team to have a better communication.

The administration panel is way to complex (however the features are great).

Great experience so far, pricing model is the only limitation for integration into our platform as we dont want to maintain our own app.

Good and is satisfied with its use. And is a very good open source communication tool.

You have many options to work with. It is perfect for companies, but also it is perfect for personal uses.

No straightforward integration with SharePoint. Electron client app only, so notifications are a bit lacking.

Free to install, easy to use. Great for document collaboration, video calling and basic chat and integrates well with Microsoft AD.

Wide  functionallity, configuration, integration options. Mobile apps are with good quality when I'm on the go.

Easy to set up, easy to configure and easy to use.

Chat supports OpenID Connect for SSO authentication out-of-the-box, which we integrate with FusionAuth and it works as expected. So really happy about this.

Great product, works as expected, loads of customization options, and more flexible than Slack. What more could you ask for.

It also provides an interesting websocket + RESTful web service interface which you could integrate with any application you build.

I have used Slack, Teamwork Chat before, but Rocket Chat is very economical to me ( free- minus the VPS cost). ANd it has everything we need.

It has some great features and it's great that you have so much control over the software as administrator.

Also, for those of us who do have cameras, the default initial setting for a call should be camera OFF for heavens sake. There have already been a couple of embarrassing accidents.

I would recommend it to any company or team who wants to keep control over their own data and need a reliable chat messenger.

Chat has me pretty amazed how feature rich rocket chat really is. Make sure if you want video chat capability to enable JITSI in the server admin console.

Rocket chat community support is very good. We can subscribe to different global channels for gaining knowledge.

It is not obvious which sections apply to which sections when you mess around with the font/color/style/formatting.

It's easy to use, didn't cost anything (if self-hosted) and helps us meet EU-GDPR requirements. Further it provides a nice app and a community, that constantly improves the chat and features.

The messaging is robust, and the voice quality is good. Overall, Rocket Chat is extremely solid, plenty strong enough to be used in a mission-critical capacity.

We love that there is an on-premise option for security. The chat features are intuitive and easy to use.

Chat is great in terms of the fact that it allows you to manage your own chat server without having to go through third party services and paid subscription plans.

Per-user pricing model is still to high for a chat, and limitation of push notifications is a problem for mobile user support.

Friendly designed interface and this tool supports LDAP. Funny and creative emojis that helps in delivering the messages in a more innovative manner.

The fact of being logged out anytime it gets an update is a little bit annoying in my opinion, but after a login everything is back to normality.

US Dollar

Basecamp is an efficient collaboration tool used by thousands of teams across the globe. Teams use Basecamp to keep track of assignments, work together on documents, plan projects, chat, and more. 

Basecamp is opinionated. It's built for teams that want to be efficient and get things done without wasting time or putting in overtime. 

Experience the Basecamp Way of working by signing up for a free 30-day trial. There are no contracts, complex pricing, or long implementation plans—just good software and a fantastic support team that replies within minutes. 

LongDescription

File Management

Commenting/Notes

Deadline Management

Milestone Tracking

Surveys & Feedback

Status Tracking

Idea Management

Project Templates

Document Storage

Access Controls/Permissions

Activity Tracking

Activity/News Feed

Task Scheduling

Project Planning/Scheduling

Project Management

Task Planning

Projections

Communication Management

Brainstorming

Calendar Management

Collaboration Tools

Assignment Management

Multiple Projects

Forum / Discussion Board

Project Time Tracking

Mobile Access

Real Time Data

Discussions/Forums

Role-Based Permissions

Client Portal

Real-Time Notifications

Project Tracking

Percent-Complete Tracking

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Task Editing/Updating

Reminders

Reporting/Project Tracking

Real-Time Chat

Chat/Messaging

Customizable Templates

Calendar Sync

Create Subtasks

To-Do List

Prioritization

Remote Access/Control

Task Tagging

Drag & Drop

Project Planning

Task Progress Tracking

Third-Party Integrations

Task Management

Live Chat

Document Management

@mentions

Search/Filter

Progress Tracking

Customizable Branding

For Nonprofits

Product Roadmapping

Product Lifecycle Management

Transcripts/Chat History

Basecamp is available at $15 per month/per user

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Basecamp

Live Online

Webinars

Documentation

Videos

Rocket.Chat is a collaboration solution that helps businesses work remotely through audio/video conferencing, screen sharing, live chat and more. It comes with a real-time message translation tool, which allows users to communicate in multiple languages.


Rocket.Chat enables businesses to utilize customizable themes and personalize the user interface of the platform. It provides encryption and two-factor authentication features to ensure user and account security. Professionals can view message history across individual, public and private chat channels. Additionally, the drag-and-drop interface allows users to share ideas, projects and files in real-time, facilitating collaboration across the organization.


Rocket.Chat comes with an API and supports WebHook integration with several third-party solutions including Gmail, Facebook Messenger, WhatsApp, and Instagram. It also provides iOS and Android mobile applications. It is available for free and at monthly or annual subscriptions. Support is extended via email, phone, live chat, documentation and other online measures.



Two-Way Audio & Video

Transfers/Routing

Video Chat

Real Time Editing

Single Sign On

Offline Form

File Transfer

Contact Management

Version Control

Audio / Video Conferencing

Audio Calls

Content Management

Screen Sharing

Proactive Chat

Workflow Management

Multi-User Collaboration

Website Visitor Tracking

Real-time Consumer-facing Chat

Time Zone Tracking

Reporting/Analytics

Employee Activity Monitoring

Video Conferencing

Autoresponders

Remote Support

Tagging

Canned Responses

Multi-Channel Communication

SMS Messaging

Voice Mail

Automated Responses

Natural Language Processing

Chatbot

Windows Vista

Windows XP

Mac OS

Linux

Web browser (OS agnostic)

Windows 8

Windows 10

Rocket.Chat offers two pricing plans:

Community: A free, self-managed plan designed for small teams. 


Enterprise: $7/user/month with a minimum of 25 users and $35/agent/month with a minimum of 5 agents. 



Basecamp vs Rocket.Chat

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