Not all emails are synced, some missing from inbox. More syncing issues when used across multiple devices (sent messages).

It is a solid application, the mail tracking tools are excellent.

The User-Interface is, to say it mildly, not very intuitive. Functions are hard to find.

Sometimes it becomes impossible to scroll down to actually read a message. And this looks really disappointing considering the app's price.

Polymail will be a great replacement for your default MacOS email client. Very powerful tool with clean design and many features.

Polymail app is a Mac-only software, and there is no a Windows version :( Another its disadvantage is that the price of the premium version is too high.

I appreciated its clean modern look and it's ability to let me focus on my emails at hand rather than managing a ton of email.

Also, some of the archived and deleted email might get stuck in your inbox despite going already through them. Closing and reopening the app usually does the trick.

I don't like having to pay for an email client.

It has a very useful and featured packed free plan that can help you out if you are a startup or a small business just starting out.

The best thing about this software feature is the ability to track mails, get notified if a person has read your mail or not. Apart from that it has an amazing UI.

I can use a beautifully design & nice to use mailer with awesome & native functionalities. I'm still waiting for a Windows native app to use it at work because I want to get rid of MS Outlook.

It allows you to customize the sending of mass emails, it is also very efficient in tracking email, since any device is easy to use.

I love how Polymail looks and functions. All my emails come in looking great, and the UI is simple and intuitive.

An amazing feature to mention is the email tracking that gives you notifications when the emails you’ve sent are read by the recipient.

Seriously, I love the interface. It works really well and it runs pretty smoothly.

The initial set-up is easy and it has lots of features that make it a great product. I like the settings that show me when an email is read, when a document is downloaded, etc.

Search function is terrible. Does not honor replyto: in the message header.

Full of features, and the UI/UX is similar to Mailbox back in the day - it's amazing and does more than I need from an email app.

The interface design is a bit confusing for novice users.

This is such a brilliant, cost effective tool that requires little to no setup and has given us the ability to resell a really fantastic experience to our customers.

The performance is poor and it suffers of latency compared to other software under the same conditions.

It is a great tool for remote support, the price point is very good, many features of more expensive packages.

The software is easy to use but if you need customer support is superb.

Excellent product, easy to use, fits perfectly with our team. I have already recommended it to several peers.

The fact it is free for personal use is great, and the web-based tool is reliable and simple to use.

With more and more of the workforce working remotely, innovative solutions have had to sprout up overnight. Zoho assist is an extremely easy to use out of box application that is also very affordable.

It contains a visual highlight which allows you to converse with generic help in seconds and keeps you stay in touch with the specialized group.

Love the simplicity of unattended access and the great pricing. Tons of value for a non profit.

The biggest advantage of zoho assist is that it helps us obatiaing better comminciation with our team.

I don't need unattended sessions and it was great to be able to opt out of this an therefore save money.

The biggest current drawback (and distinction from Teamviewer) is the lack of a VPN function in Zoho.

Worst feature, some infrequent connectivity issues.

My team and I love Zoho assist and use it daily for remote customer support and even training for our techs using the recording function.

The cost to use Zoho Assist is what drew me to the product. The ease of use and powerful options of Zoho Assist is what keeps me using it.

Great, Simple Product, Fantastic Integration with Zoho Desk.

The integration with Zoho Desk is amazing. It's really, REALLY nice to be able to trigger a remote session with the click of a button, directly from the ticket.

Easy to deploy, easy to use,  great features. My experience has been great.

Simple to use and organize. Lots of useful options, branding and api integration.

It is truly difficult for me to identify a weakness.

Great tools and amazing customer service. Whenever we have an issue, they are on top of getting it resolved.

Support in the early stages was great and a free extension to the free trial was amazing - it gave me a long evaluation time and as a result, I wouldn't go to any other provider.

I love the pricing, the layout of the website, the ease  of use, the many features and functions of the program.

I love how easy it is for us to connect with customers. I also love how easy it is for our customers to understand how to use it.

Good software and price  with choice good interface.

What I like most about it, is that the free version integrates with Spiceworks and it has a aesthetically pleasing GUI.

US Dollar

Polymail is an email management solution, which helps businesses track conversations using follow-up reminders, insights, contact profiles, activity feed and more. Professionals can schedule messages and automatically send them later to improve open rates.

Key features of Polymail include comments, mentions, team collaboration and permission management. Supervisors can receive notifications about clicked links and downloaded attachments across sent emails. Managers can create a personalized calendar page to schedule meetings, share availability and eliminate instances of double booking. Additionally, administrators can gain insights into team members' outreach,  create reusable message templates and set up Out of Office responders. 

Polymail integrates with several third-party systems such as Slack, Salesforce and more. The product is available on monthly or annual subscriptions and support is extended via live chat, email and documentation.


LongDescription

Signature Management

Meeting Management

Email Monitoring

Access Controls/Permissions

Shared Inboxes

Knowledge Management

Communication Management

Calendar Management

Collaboration Tools

Contact Management

Mobile Access

Discussions/Forums

Event Triggered Actions

Multi-User Collaboration

Chat/Messaging

Team Management

Response Management

Event Calendar

Spam Blocker

Remote Access/Control

Archiving & Retention

Third-Party Integrations

Canned Responses

Task Management

Campaign Management

Search/Filter

Polymail is offered across [five] pricing plans, outlined below. 
Basic: $13 per user per month and $10 per user per month billed annually
Premium: $29 per user per month and $24 per user per month billed annually
Enterprise: $49 per user per month and $10 per user per month billed annually


Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Polymail

Live Online

Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. 

Key features of Zoho Assist include file transfer, concurrent sessions, remote print, chat, multi-monitor navigation, computer grouping, group-based access to technicians, robust security, user management and many others.

With multiple methods to initiate a session and no installation required at the technician's end, connecting to a remote desktop is pretty simple in Zoho Assist.

Zoho Assist offers you cross-platform remote support by allowing you to work on a remote desktop right from your browser. Rebranding options in Zoho Assist helps you to use your company's name, favicon, logo and a customized user portal. 

Zoho Assist has a forever-free plan as well as paid plans on a monthly subscription basis.

Surveys & Feedback

Session Recording

Video Chat

SSL Security

Remote Update/Installation

File Transfer

Screen Sharing

Unattended Access

Diagnostic Tools

File Sharing

Real-Time Chat

Customizable Branding

Reporting/Analytics

Summary Reports

Remote Support

Session Transfer

Multiple User Accounts

Live Chat

Change Management

Problem Management

Incident Management

Multi-Channel Communication

Remote Monitoring & Management

Issue Management

For MSPs

Real Time Screen Sharing

Desktop/Browser Sharing

Backup and Recovery

Free Trial (15-days): Fully functional with all features of paid editions.

Free Edition: Come with 1 Remote Support Technician license and 5 Unattended Computers. Remote control, chat, UAC compatibility and supports clipboard sharing. 

Paid Editions: 
Free Trial (15-days): Fully functional with all features of paid editions.

Free Edition: Come with 1 Remote Support Technician license and 5 Unattended Computers. Remote control, chat, UAC compatibility and supports clipboard sharing. 

Paid Editions: 

Remote Support 

Standard - starts at $12/month/technician (or) $120/year/technician. 
Professional - starts at $18/month/technician (or) $180/year/technician. 
Enterprise - starts at $28/month/technician (or) $288/year/technician. 
Unattended Access

Standard - starts at $12/month/25 computers (or) $120/Year/25 computers
Professional - starts at $18/month/25 computers (or) $180/Year/25 computers
Volume discounts available.

Polymail vs Zoho Assist

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Product Demo & Screenshots

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