Rock vs Slack

RATING:

4.57

(23)

Rock has 23 reviews and a rating of 4.57 / 5 stars vs Slack which has 21423 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.57 / 5 (23)
4.65 / 5 (21423)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 24, 2023
August 10, 2022
Pros/Cons
  • Pros

  • The task management system is robust enough to even function as a makeshift costumer service hub. They've even recently added the ability to integrate Rock with other workspace apps like Trello.
  • Ease of use is especially important when you work with people outside of your org - and ease of use is what Rock provides. We can organize several aspects of our work (projects, tasks, notes etc.).
  • Cons

  • No possibility to integrate other solutions at the moment, also not via Zapier to build it on your own.
  • There is no possibility for external apps or integrations, unlike Slack. I couldn't integrate Notion with Rock or install any other app for team management.
  • Pros

  • I like this app and was first introduced to it when I joined a technical support team. It is fast and reliable and has a nice interface which is easy to navigate.
  • I liked it because it has this great feature of integration with other software like google drive.
  • Cons

  • When te connection is down, the messages stay grey and after some minutes, they fail, so sometimes the internet connection come back and those failed messages are sent after the previous ones.
  • The only thing that I dislike is that I can easily get distracted by the notifications.
Pricing Range
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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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