Better Reports Software

FrontRunners 

About Better Reports

Better Reports is a web-based SaaS tool that provides powerful analytics for popular apps. Businesses can get instant access to multiple built-in reports by simply connecting their apps (Shopify, Stripe, QuickBooks Online, etc.). Teams can use the drag-and-drop report builder to build custom reports such as charts and pivot tables. One-click export to PDF or Excel, or schedule automatic delivery to your inbox....

Better Reports Pricing

Starting price: 

$19.90 per month

Free trial: 

Available

Free version: 

Not Available

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Pivot table

Better Reports User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 32 reviews

Natalie

Verified reviewer

Company size: 2-10 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Definitely need this app! Love it

Pros

Use this app daily for restock reports, inventory by category, to find products without cost variants entered, sales analytics and the list goes on! They are very helpful in creating custom reports for me as well. Usually within a few hours even!

Cons

I love it all and I have no cons with this software

Reasons for switching to Better Reports

Not enough detailed reporting available

Braylee

Company size: 11-50 employees

Industry: Apparel & Fashion

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

Better Reports has made sales so much easier!

Being on the sales team we use these reports daily to look at numbers for different sales channels. We have also started using it to forecast inventory replenishment. Customer service is so quick, friendly, and helpful!

Pros

Being on the sales team we use these reports daily to look at numbers for different sales channels. We have also started using it to forecast inventory replenishment.

Cons

I wish I was able to edit the reports myself with custom filters.

Reasons for switching to Better Reports

SalesRep wasn't able to pull the numbers we needed

Whitney

Company size: 2-10 employees

Industry: Arts and Crafts

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Well worth it!

Pros

I use Better Reports with Shopify and it's very easy to use. The UI is simple in a good way - it has all the data I need and I can use it exactly how I want to. Also, the team has been very helpful and quick to respond when I've needed help getting a report set up exactly how I envision it.

Cons

The only negative I can think of is that if you're not already familiar with PivotTables, Tableau, and other similar tools, it might not be as intuitive to use. For me, as an experienced user of those kinds of tools, it cuts out all the fluff I don't need, so I like it that way.

Spenser

Company size: 51-200 employees

Industry: Consumer Goods

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2021

Groove Life CX

Pros

Really like the tag reports and sale reports. Both drive extensive changes within our department.

Cons

The lack of flexibility. Very difficult to use as a new user. Could be more seamless.

Carolyn

Company size: 11-50 employees

Industry: Consumer Goods

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Superior Product/Superior Customer Service

Better Reports not only provides us with the detail required, whether it is sales information by customer, Shopify page, Distributor, etc., but it also provides full automation. This system is truly set it and forget it.

Pros

I have absolutely no IT experience. I searched for a product that would fit our Company's needs and compared several during a trail period simultaneously. Not only does Better Reports provide us with the information required, the automation and ability to create individualized reports is incredible. However, I cannot over emphasize that the Customer Service of those at Better Reports is exceptional! Not only are they extremely prompt answering requests, but they are more responsive than any other 3rd party app we have dealt with. From start to finish, they create your report, communicate and confirm that the report meets our requirements, but they will also offer additional options when they feel it may be beneficial. I could not be happier with this product and highly, highly recommend Better Reports.

Cons

The only aspect I would like to see if the option for training with an individual from Better Reports so that we can generate reports in house with more confidence.

Reasons for choosing Better Reports

During the trial period, it was immediately obvious the difference between the communication, responsiveness and detail provided by Better Report's Customer Service.

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