excellent - the most critical app we use with our website

the ease of use and ability to display, aggregate and deploy data for our day to day use is incredible. it accesses all data captured from our website and is able to to provide preformatted reports or custom reports. it allows for scheduled reporting via email or syncing to google sheets - we have our main production workflow based off of a core report and cascading reports that is displayed real time.

learning curve for custom reports can be a little steep at first, but this is supplemented by amazing and responsive customer support

Being on the sales team we use these reports daily to look at numbers for different sales channels. We have also started using it to forecast inventory replenishment. Customer service is so quick, friendly, and helpful!

Being on the sales team we use these reports daily to look at numbers for different sales channels. We have also started using it to forecast inventory replenishment.

I wish I was able to edit the reports myself with custom filters.

Search feature to find fields for quick report builds.

Appearance and filtering options are a little clunky.

I'm very happy with my experience with Better Reports. I can't always say that about support staff, but I will absolutely continue using Better Reports after this positive interaction and [sensitive content hidden] helpfulness.

[sensitive content hidden] assisted me with some new fields I needed to implement for a search- she was so efficient and even went ahead and implemented the fields directly into the search I was in the process of building. Customer Service and support is a big plus for me. I also love how user-friendly the interface is and the ease of access to all of our Shopify information/smooth integration.

I don't really have a bad experience with Better Reports.

The software provided a solution to our problematic requirements that we had been unable to find within QuickBooks itself and various other accounting systems. The customer service is incredible. [SENSITIVE CONTENT] was very helpful and built various custom reports for our company using advanced SQL commands.

Software is very easy to get up and running and provides the user with access to extensive advanced reporting features that should have been available with Quickbooks.

The user manual could be tailored to each individual tool. The user interface is fairly basic and lacks features such as a 'refresh', 'undo' button which would be useful when building and filtering reports.