Better Reports vs Informer

RATING:

4.9

(86)

Better Reports has 86 reviews and a rating of 4.88 / 5 stars vs Informer which has 57 reviews and a rating of 4.82 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (86)
4.8 (57)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
February 20, 2024
October 22, 2021
Pros/Cons
  • Pros

  • Very helpful, provides every data point we need and the customer service is the best of any app/business I've received.
  • Where it really shines is in its ability to customize any data and save it as a new report, then email that report to you on a regular cadence.
  • Cons

  • The only negative I can think of is that if you're not already familiar with PivotTables, Tableau, and other similar tools, it might not be as intuitive to use.
  • The lack of flexibility. Very difficult to use as a new user.
Read all user reviews
  • Pros

  • Supports lots of formats for data export. A real software Swiss Army knife for reporting.
  • Ease of use and user friendly best for price/performance ratio.
  • Cons

  • Setting up the initial data connections is tricky. However, once that's configured there is not a lot of maintenance needed.
  • The cons are that the reporting does take a while to load, which can be frustrating.
Read all user reviews
Pricing Range
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos